Supero Bewertungen 

1 002
TrustScore 3.5 von 5

3,6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Downright disappointing. After ordering an item on their web page's 3-7 day's shipping guarantee (7 working days ago!) I have received no tracking number - despite their promise to do so by emai... Mehr ansehen

Bewertet mit 5 von 5 Sternen

My second highly rated Purchase!!! Bought a Pixel 7 Pro from Supero.co.nz on Monday 15th of March. Shipped Thursday, arrived in New Zealand on Sunday (unfortunately DHL was slow in delivering from Au... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Initially was skeptical with ordering from Supero but so far very the experience has been excellent!!! Ordered the Google pixel 6a. Shipping was slightly delayed due to Chinese new year. Good communic... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Was skeptical at first because of their low prices and what other reviews said!!! However ordered a Sony Xperia Pro-I on Tuesday, shipped on Friday (coming from Honk Kong) received on Monday afterno... Mehr ansehen

Unternehmensdetails

  1. Elektrofachmarkt

Informationen, die aus verschiedenen externen Quellen stammen

View top 10 reasons to buy from us, including reviews from other websites: http://supero.co.nz/why-supero/


Kontaktinformationen

3,6

Akzeptabel

TrustScore 3.5 von 5

1002 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat keine negativen Bewertungen beantwortet

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3,6

Alle Bewertungen

(1 002)

7 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

fantastic customer service

fantastic customer service The fact that I was about to leave the country and my original purchase was sold out made for unlikely circumstances, but overall, things went smoothly. Very professional and co-operative. was given options that included immediate shipping, prompt arrival, and safe and secure packaging. Five Stars

8. Dezember 2022
Bewertet mit 4 von 5 Sternen

Good service

Good service. Only reason for four starts is there wasn't a single paper in English. I had to figure all data transfer and set up by myself.

26. Dezember 2022
Bewertet mit 1 von 5 Sternen

Take so long

They put non stock item on website and refuse to refund. You have to wait untill they have stock. Bad experience

22. November 2022
Bewertet mit 4 von 5 Sternen

Good communications

Good communications. When ordered item found to be not available offered equivalent phone in different colour. That worked out fine. Delivery of item was prompt. Odd inclusion of receipt for an Asian telecommunications licence with documentation. Not really clear what that is for.

15. November 2022
Bewertet mit 4 von 5 Sternen

Google Pixel 6a phone

Despite some confusion as to when the product was sent, I am more than happy overall with my purchase, which is everything that had been described by Supero. So I would gladly purchase again from this supplier.

15. November 2022
Bewertet mit 4 von 5 Sternen

Xiaomi Redmi Note 10 Pro Dual Sim…

Xiaomi Redmi Note 10 Pro Dual Sim ordered. Overall I was happy with the ordering process, delivery and the phone itself. My only disappointment was that the NZ adapter plug provided (the phone was an international model) was of such low quality as to be unusable. The pins were loose and it wouldn't stay in the socket due to the sloppy fit. I could also hear arc coming from the plug. Based on that I chucked it.

8. November 2022
Bewertet mit 3 von 5 Sternen

Parallel Importers

Site looks like they have NZ stock but it's not. It's direct shipped from off-shore and packaged with a throwaway power adaptor. Parallel importer. That all said, the price is good and the shipping was fast despite it being off-shore. I just wish their site was a bit clearer on this so I could have made a more informed decision. I think they are deliberately vague about "NZ stock" to capture your dollars. Also offshore stock means no warranty is most cases. Beware!!

30. November 2022
Bewertet mit 5 von 5 Sternen

Great customer service

I have used Supero for photography purchases for a few years now. I really appreciate their competitive prices and especially the honest stock availability. If Supero list it, they deliver it. I have enoyed
dealing with Supero as they truly give great customer service.

9. Dezember 2022
Bewertet mit 4 von 5 Sternen

Great product at a great price

Great product at a great price, easy to order and delivered in less time than indicated. Communication about delivery progress could be better but final updates direct from DHL were good.

14. November 2022
Bewertet mit 1 von 5 Sternen

Same old story

Ordered a iPhone on 15 Nov for Xmas.
When you place the order you receive an email saying the order will be dispatched in 1-3 working days. I noticed after placing my order the phone now shows out of stock. It is 29 Nov and the phone has yet to be posted. From what I have read in other reviews it seems that they frequently list products they do not have in stock on the website. I have reached out to Supero via their website contact portal and emails five times without reply, also the 022 phone number listed on their website doesn't connect to anyone. If you doubt anything I have written, ring their number or send them an email before making purchase and see for yourself. 1 star is more than they deserve, they literally took my money and I have received nothing in return.

15. November 2022
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

My experience with Supero (not positive)

I filed a claim due to the issue with the Homepod a month ago. My Homepod lost bass 1 month ago after 23 months. And it is still within 2 years warranty. The suggestion from Supero is to ask Apple to get support. So, I rang Apple service. They helped to identify my Homepod should not be sold in New Zealand. The local technician confirmed it is a hardware failure. Also, Apple confirmed that my Homepod was listed/supplied by US Best Buy. It is out of Apple's return policy. The Supero sales/support guy reply my emails at the beginning and said they try to contact the 3rd party. The last email I have is from 12 Nov.
I don't recommend anyone to purchase from Supero.

28. November 2022
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Phones were out of stock but still selling on website

I purchased a Phone and you didnt advise me that you no longer had it in stock. 2 weeks later when I inquired about it you told me. I then ordered another model and waited 2 more weeks with the tracking you had given me going nowhere. Again I had to inquire about it only to find DHL had not even received the ph to send. I then asked for a refund. I would not be recommending this company, especially since haing a .cp.nz website that really implies you are located in NZ and thet is not the case.

23. September 2022
Bewertet mit 5 von 5 Sternen

Good value for money

I ordered a phone and it was here in 3/4 days from overseas. Cheaper than any local provider. The GST and import duty were included in the price. The only minor issue is that I got an NZ plug extension for the standard EU plug for the charger. That is not an issue.

19. Oktober 2022
Bewertet mit 5 von 5 Sternen

Was skeptical at first......

Was skeptical at first because of their low prices and what other reviews said!!!
However ordered a Sony Xperia Pro-I on Tuesday, shipped on Friday (coming from Honk Kong) received on Monday afternoon via DHL Express.
Phone is brand new in sealed case. Have to say that fast shipping and the fact its brand new has made my day and I will definetly order my next mobile from Supero again :-) Thanks Damian for keeping me in the loop about shipping!!!

7. November 2022
Bewertung ohne vorherige Einladung

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

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Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

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