Surveyor Local Bewertungen 

487
•
TrustScore 5 von 5

4,8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Mark was patient and never ‘pushy’ All my questions were answered fully and promptly. The ability to speak to him at the weekend (when I had more time to consider my needs) was also very much apprecia... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Extremely helpful. Easy to set up on the phone. Surveyor gave a detailed verbal report on the day of the survey. Price is reasonable compared to other web based places plus the bonus of a second surve... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Found on a Google search and what a find! The best price by a lot, survey arranged and completed in 2 days , personal call from the surveyor to discuss findings ( highlighting things we had overlooked... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Surveyor Local helped me enormously when determining the best survey to go for. I'm buying my first property and they were so helpful in making sure I made the right decision with which survey to go f... Mehr ansehen

Unternehmensdetails

  1. Immobilienagentur

Über Surveyor Local

Vom Unternehmen geschrieben

Surveyor Local works with RICS Chartered Surveyors across the country, offering high quality property surveys at a great price.

The surveyors we work with have knowledge of the local area, which is why we ask for the postcode and value of the property when getting your quote. We’ll then match you with a RICS Chartered Surveyor who knows the area. One of the most popular and common surveys is a RICS Level 2 Survey, a general survey of a home, including any visible defects or issues.

We have helped buyers avoid costly repairs and health hazards, negotiate lower purchase prices based on survey results, and proceed with confidence and peace of mind.

With Surveyor Local, you’ll get:

• A fully qualified RICS professional surveyor, with local area knowledge
• Clear and precise property survey report with traffic-light ratings
• A thorough, accurate and fast report turnaround, direct to your inbox
• Next day bookings available where possible


And we’ve got you covered with a No-Completion Guarantee as part of our service. See the Surveyor Local website to find out how this works.

Get your free instant quote for a property survey in the UK today.





Opening Hours: Monday – Thursday: 9am – 8pm Friday: 9am – 6pm Saturday & Sunday: 10am – 4pm

Kontaktinformationen

4,8

Hervorragend

TrustScore 5 von 5

487 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,8

Alle Bewertungen

(487)

17 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Craig was very helpful and…

Craig was very helpful and knowledgeable. He took the time to explain everything thoroughly and clearly, which helped me choose the best option for me. Thank you!

25. Februar 2021
Surveyor Local-Logo

Antwort von Surveyor Local

Hi Alex,

Thanks for leaving your feedback. Customer service is really important to us and Craig will be delighted to see your comments.

Many thanks,
Natasha.

Surveyor Local
0800 038 6667

Bewertet mit 5 von 5 Sternen

Very helpful

Very informative and helpful

25. Februar 2021
Surveyor Local-Logo

Antwort von Surveyor Local

Hi David,

Many thanks for leaving your feedback. Customer satisfaction is very important to us and we're really pleased to hear that you found our service both informative and helpful.

Many thanks,
Natasha.

Surveyor Local
0800 038 6667

Bewertet mit 5 von 5 Sternen

We contacted this company to book a HBS…

We contacted this company to book a HBS on our new property. Mathew was the gentleman who took our call. He reassured me that this was a safe site to use. He was very professional and friendly .

22. Februar 2021
Surveyor Local-Logo

Antwort von Surveyor Local

Hi Kathleen,

Thanks for taking the time to leave your feedback. Customer satisfaction and confidence in our service is really important to us and Matthew will be delighted to see your comments.

Many thanks,
Natasha.

Surveyor Local
0800 038 6667

Bewertet mit 5 von 5 Sternen

Quick and easy service

22. Februar 2021
Surveyor Local-Logo

Antwort von Surveyor Local

Hi Mr Day,

Thanks for leaving your feed back. We're really pleased to hear that you found our service quick and efficient.

Many thanks,
Natasha.

Surveyor Local
0800 038 6667

Bewertet mit 5 von 5 Sternen

Extremely helpful

Extremely helpful. Easy to set up on the phone. Surveyor gave a detailed verbal report on the day of the survey. Price is reasonable compared to other web based places plus the bonus of a second survey if your first purchase falls through. Definitely recommend.

19. Februar 2021
Surveyor Local-Logo

Antwort von Surveyor Local

Hi Stephen,

Thank you for the recommendation. Customer satisfaction is really important to us and it's great to see how we've helped to resolve your conveyancing needs.

Many thanks,
Natasha.

Surveyor Local
0800 038 6667

Bewertet mit 5 von 5 Sternen
Surveyor Local-Logo

Antwort von Surveyor Local

Hi Timothy,

Thank you for taking the time to provide your feedback. It's great to hear that you found our service useful.

Many thanks,
Natasha.

Surveyor Local
0800 038 6667

Bewertet mit 5 von 5 Sternen

Brilliant service

Brilliant service. Very fast and reliable and if for unfortunate circumstances your sale falls through as/when you find a new property, they’ll give you a like for like survey free of charge.

16. Februar 2021
Surveyor Local-Logo

Antwort von Surveyor Local

Hi Brandon,

It's great to see such lovely feedback, thank you for taking the time to provide these comments.

Customer satisfaction and confidence in our service is really important to us and we're really pleased that you found our service to be both fast and reliable.

All the best,
Natasha.

Surveyor Local
0800 038 6667

Bewertet mit 1 von 5 Sternen

I had thought that I had agreed to…

I had thought that I had agreed to terms and payment through you. It was not explained that I then had to have a separate contract agreement with the surveyor.
Now I have no survey done as I have paid for a service that I have not gotten.
Will your company be returning my money considering that you never explained this when I agreed terms with you and paid the same day?
I will not be able to buy the house I wanted to now and thanks to your company and your lack of detail overall when you are telling people how their surveys will be carried out.
Thank you for utter lack of care towards your clients

11. Februar 2021
Surveyor Local-Logo

Antwort von Surveyor Local

Dear Lyndsay,

Thank you for your feedback. We are sorry to hear that you are unhappy with the service you have received.

Our client’s satisfaction and confidence in our service is of the utmost importance to us and I'm pleased to confirm that your refund is being processed.

Many thanks,
Natasha.

Surveyor Local
0800 038 6667

Bewertet mit 5 von 5 Sternen

Very pleased, would use again

Very good customer care from the very first enquiry. Charles was very happy to answer my questions and provide a follow up call with some further answers before we confirmed our instruction. They were able to facilitate a speedy survey slot with a reputable local firm at a very competitive price. The allocated surveyor contacted us promptly after appointment, provided a verbal update on the day and full written report the day after the survey. I was extremely pleased with the service provided.

6. Jänner 2021
Bewertet mit 4 von 5 Sternen

Free Second Survey

The survey was done and report received quickly. Unfortunately the property we first went after fell through but the good thing was we got another survey free which was why I picked Surveyor Local.

5. Dezember 2020
Bewertet mit 5 von 5 Sternen

Peter Thalia from Carmarthenshire…

Peter Thalia from Carmarthenshire surveyed two properties for me.He provided well structured and detailed reports which were vital in the decisions I needed to make in relation to the properties. He was willto explain terminology and the implications of the report via phone. I was very impressed with the service.

5. November 2020
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Can’t recommend enough

Can’t recommend enough, really so pleased with this service. Had an excellent and very thorough survey done on a property we were hoping to buy. Survey flagged issues with the roof and purchase fell through. We then found another property and used the no-completion guarantee to get a survey on the new property free of charge. Great value, excellent customer service and high quality survey.

28. Oktober 2020
Bewertet mit 1 von 5 Sternen

Survey Date Deception

Initial contact was fine and agent appeared to understand that time was critical in arranging survey. Fee paid and then received notification that survey would be in 3 weeks (not 7-10 working days as advertised). Spoke with surveyor who stated that they had not committed to any survey agreement with Surveyor Local and had told them that the earliest possible date was actually 4 weeks. Subsequently cancelled survey and am awaiting refund of fee having received no apology, just a standard email confirming cancellation.

I have never used Trustpilot before but registered in order to share my experience. Moving home is stressful enough without this sort of service.

26. Oktober 2020
Bewertung ohne vorherige Einladung
Surveyor Local-Logo

Antwort von Surveyor Local

Hi Semper,

We're sorry to see your comments. We've been unable to identify your case with us based on the information in your review, so have reached out to you through Trustpilot to ask for more details. We look forward to hearing from you.

Many thanks,
Bernie

Surveyor Local
0800 038 6667

Bewertet mit 5 von 5 Sternen

Amazing polite and accurate service

The service from explaining the process to me from beginning to end has been absolutely amazing.

My first time buying. I had someone call me initially for a brief consultation then when I was ready, the whole process was so easy. They arrange everything and the process was super quick.
Results from Surveyor really clear and concise with pictures where necessary.
Everyone here to date have be absolutely amazing.
Thank you

21. Oktober 2020
Bewertet mit 1 von 5 Sternen

All they want is ur money

All they want is ur money. DO NOT recommend. When u ask for confirmation of surveyor date, they never call back. DO NOT recommend at all.

16. Oktober 2020
Bewertung ohne vorherige Einladung
Surveyor Local-Logo

Antwort von Surveyor Local

Hi Customer,

Thanks for providing us with more details through Trustpilot so we could look into this in more detail.

We have spoken with our Customer Services team, who are currently working with you to resolve these matters.

Many thanks,
Bernie

Surveyor Local
0800 038 6667

Bewertet mit 1 von 5 Sternen

Once they've got your money...

Badly let down when a surveyor had to cancel and then the company said they couldn't do the survey anyway. Tried phoning Surveyor Local many times to try to sort out a short notice replacement, but only once was the phone answered (heavy breathing for 15 seconds!) Left messages, but they don't call back, sent emails, but they don't answer. At this stage all I want is to get my money back and move on, but no, all I get is another email from them appointing another surveyor from well out of the immediate area. If/when they ever get back to me I will update this review.

7. Oktober 2020
Bewertung ohne vorherige Einladung
Surveyor Local-Logo

Antwort von Surveyor Local

Dear Bill,

Thank you for your feedback. We are sorry to hear that you are unhappy with the service you have received from your surveyor.

Please be assured that our client’s satisfaction and confidence in our service is of the utmost importance to us, and we will look to resolve your issue as a matter of priority.

So that we can investigate this further, please can you call our Customer Service team free on 0800 038 6667, who will be happy to help.

Many thanks,

Angela
0800 038 6667

Bewertet mit 1 von 5 Sternen

Having a very negative experience so…

Having a very negative experience so far and no communication from the surveyor himself is causing my purchase to be delayed. Looking at other reviews it seems I'm not the only one. I will be updating this review (hopefully with positive feedback if things turn around) as this progresses.

UPDATE 06/10/2020 - I have been contacted via email and told the issues will be resolved and I'll get the report in the coming days which is positive. I will amend and update this accordingly.

6. Oktober 2020
Bewertung ohne vorherige Einladung
Surveyor Local-Logo

Antwort von Surveyor Local

Dear Joshua,

Thank you for your feedback. We are sorry to hear that you are unhappy with the service you have received from your surveyor.

Please be assured that our client’s satisfaction and confidence in our service is of the utmost importance to us, and we will look to resolve your issue as a matter of priority.

So that we can investigate this further, please can you call our Customer Service team free on 0800 038 6667, who will be happy to help.

Many thanks,

Angela
0800 038 6667

Bewertet mit 1 von 5 Sternen

Really awful service

Really awful service. Phone calls ignored, emails ignored. It’s been a month and my survey still has not gone ahead. I have no idea what is going on, and just want my money back now.

5. Oktober 2020
Bewertung ohne vorherige Einladung
Surveyor Local-Logo

Antwort von Surveyor Local

Dear Lauren,

Thank you for taking the time to leave feedback. We are sorry to hear that you are unhappy with our service.

Please be assured that our client’s satisfaction and confidence in our service is of the utmost importance to us.

Joshua from our Customer Services team has tried to call you, and has left you a voicemail. Please do call him back free on 0800 038 6667. We are open 7 days a week to offer support and assistance.

Many thanks,

Angela

Surveyor Local
0800 038 6667

Bewertet mit 5 von 5 Sternen

Very easy to book a local surveyor

Very easy to book a local surveyor. A quick and easy procedure. For us it was a short notice survey and it seemed no problem for them to find a local surveyor, who called and arranged to do the survey two days later. A very good report and happy with the whole process.

19. September 2020
Bewertung ohne vorherige Einladung
Surveyor Local-Logo

Antwort von Surveyor Local

Dear Will,

Thank you for taking the time to review Surveyor Local, your feedback is appreciated. We are delighted to hear you found it very easy to book a local surveyor at short notice.

Please do get in touch with the Surveyor Local team if you have any queries or questions relating to your booking. We are here 7 days a week to offer support and assistance.

Kind regards

Angela
Surveyor Local
0800 038 6667

Bewertet mit 4 von 5 Sternen

Easy way to find a great surveyor

Surveyor Local helped me find a surveyor that could complete my survey in 7 to 10 days, for an affordable price. It made searching for a surveyor much easier.

The surveyor I used was very friendly, affordable, and the only surveyor I found who were able to do the survey a week after I booked it! The report was thorough and easy to read. My only complaint is there was no communication as to how long it would take to get the report. It was another 8 working days which is understandable but more communication would have been appreciated.

18. September 2020
Bewertung ohne vorherige Einladung
Surveyor Local-Logo

Antwort von Surveyor Local

Dear Alaina,

Thank you for taking the time to review Surveyor Local, your feedback is appreciated. We are delighted to hear you found our service affordable and easier to find a surveyor. We will use your feedback regarding how long it would take to get your report, to improve our service.

Please do get in touch with the Surveyor Local team if you have any queries or questions relating to your booking. We are here 7 days a week to offer support and assistance.

Kind regards

Angela
Surveyor Local
0800 038 6667

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr