I have three sweater by Sutsu, and to be honest, the quality of the sweaters in Mediocre. They're ok, but do not have the premium look, feel and fitting as stated on their website. I was looking for... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
I have three sweater by Sutsu, and to be honest, the quality of the sweaters in Mediocre. They're ok, but do not have the premium look, feel and fitting as stated on their website. I was looking for... Mehr ansehen
Unternehmen hat geantwortet
Received a present from a friend,in the post,wrong size. No real details but sent an email with the scant information. Prompt reply, 15mins. Could not have been more helpful. Provided a name,... Mehr ansehen
Unternehmen hat geantwortet
Purchased my first Sutus item, heavy weight Duck Canvas Shorts, they are without any doubt the best shorts I have ever had, very comfortable, made from excellent quality material which has been crafte... Mehr ansehen
Unternehmen hat geantwortet
I have a good number of Sutsu garments. Great quality, last well and always true to size. Can't fault their products. Excellent customer service too. I have a couple of t shirts from around 2017... Mehr ansehen
Unternehmen hat geantwortet
This Trustpilot page is NOT affiliated with the brand Sutsu. Trustpilot have forced us to have this page or they negatively mark down any 5* reviews down to a 3.7 because we don't "own" the page so forcing us to interact with them and use their services. They will not take the page down. If you want to see reviews of the brand please head to sutsu.com to see over 1300+ reviews. Sutsu is an Organic men's & women's streetwear and fashion brand. Established in 2004. All garments are made to order. B Corp Pending.
71-75 Shelton Street, WC2H 9JQ, London, Vereinigtes Königreich
Hat 100 % seiner negativen Bewertungen beantwortet
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I have three sweater by Sutsu, and to be honest, the quality of the sweaters in Mediocre. They're ok, but do not have the premium look, feel and fitting as stated on their website. I was looking for sweaters that fit better than the usual sweaters but after three or four washings (30 degrees max) the sweaters lose their shape and colour. It is not something i could wear to work anymore, but rather at home or super casual settings. Also, the arm cuffs on the grey one are way to tight, so my sleeves keep crawling up my arm during day to day life.
Disappointed, since i was especially looking for that premium look.

Antwort von Sutsu
Received a present from a friend,in the post,wrong size.
No real details but sent an email with the scant information.
Prompt reply, 15mins.
Could not have been more helpful.
Provided a name, Eimer,who also explained in detail what I needed to do,said that they would keep an eye for the return.
Kept me updated throughout the process.
Outstanding customer service.

Antwort von Sutsu
Amazing quality! I like the fit, branding and also love the customer support. I’m from NL and was surprised by how fast the products were delivered. Well done!!

Antwort von Sutsu
Took the gamble after months of looking on insta etc and I'm not disappointed one bit.
Purchased the Happy Trees EMB Sweatshirt in a size M.
Fits perfect please not you need to be a slim M.
Quality and design both spot on

Antwort von Sutsu
I purchased a few sweatshirts and a cap just before Christmas. Very happy with the quality when they arrived.. will use these again in the future

Antwort von Sutsu
De slimfit Sweatshirts zijn van prima kwaliteit. Ik heb al meerdere complimenten gekregen dat het ''hert'' er zo mooi op geborduurd is (M.b.t.: Deer o Deer). Ik moet nog wel even afwachten hoe de kwaliteit is na een aantal keer wassen, maar de eerste indruk is super.

Antwort von Sutsu
I recently placed another order with Sutsu and was asked for my feedback. There was a small issue with the order — nothing major — and the team solved it immediately. The customer service was extremely friendly, fast and helpful throughout the entire process.
I was a happy customer, I am a happy customer, and I will definitely remain a happy customer going forward. Highly recommended — everyone should shop at Sutsu!

Antwort von Sutsu
Absolutely amazing products and friendly customer service
Speedy postage too! 👊

Antwort von Sutsu
People can be quick to criticise, often misleading websites with poor quality products from China. Sutsu are excellent, have bought a few things. Great design and quality products and would highly recommends.

Antwort von Sutsu
Firstly, this company makes fantastic products. Well made and great designs. I ordered a hat from them the other day, instagram messaged the company asking for it to be shipped as soon as possible as I’m leaving the country soon and wanted to take the hat with me. Sure enough I received a message saying it’s all been sorted and the next day the hat arrived. 10/10 customer service and products cannot thank the team enough.

Antwort von Sutsu
Sutsu are everything I want in a clothing company: the products are beautiful quality and wash really well, the designs are subtle and tasteful, and their customer service is the best I’ve come across. Not to mention ethical and sustainable. Just great in every way, thank you!

Antwort von Sutsu
Fantastic designs, quality, price and ethics. The after care is second to none. I would definitely recommend. Jon in their customer service department exceeded my expectations when I contacted him with a query. I’ll be back for my next order on the new year

Antwort von Sutsu
Ordered a sweatshirt for a Christmas present. It arrived and had a fault in the neckline. I contacted customer service late in the evening and a reply within 5 minutes. 4 days later I had a replacement which was perfect. Amazing customer service and great products. Will highly recommend to anyone. I was sceptical as I'd never heard of them but the service I received was second to none. Keep being great!

Antwort von Sutsu
Les casquettes ne sont pas brodés ! C'est juste un patch collé (pas droit) à la casquette qui est ... Made in China. Coté éco responsable on repassera.
Retours payants, par soucis écoresponsable...
Marque à fuir pour les casquettes, le reste est peut être meilleur.

Antwort von Sutsu
Commande conforme aux attentes, qualité correcte, dommage pour une marque qui se veut éco-responsable de voir Made in Bangladesh

Antwort von Sutsu
Great quality products and excellent customer service. One of the sweatshirts I wanted wasn't available in my preferred fit. I emailed them to ask if it would be available in future and they got it made up as a bespoke order. Very reasonably priced too.

Antwort von Sutsu
This company is amazing, their clothing is well made with very good quality with great fit. They're the only t-shirts I wear now! And their customer service is absolutely top-tier, extremely quick to respond and extremely helpful, couldn't ask for a better experience at all!!!

Antwort von Sutsu
I ordered from Sutsu as I originally liked the look of their t-shirts. I then read the journey map of where the t-shirts start and finish across the world and how the cost of the t-shirts is broken down.
The shirts arrived and were very good quality, but 2 of the shirts had the right printed pattern on them but the wrong colour. Within 24 hours, I had 2 brand new t-shirts delivered to me. The customer service and the speed of the response I haven't experienced elsewhere. This is a great company, doing good and delivering quality.

Antwort von Sutsu
Excellent, love this company. I have just ordered my 2nd batch of T-shirts inside a year and after not being able to find a previous design on the website, I sent an email to enquire if the design was still available, not really expecting a response. I got a prompt reply from Eimer, and despite the design being discontinued, Eimer stepped up and arranged an order with my favoured design alongside some new ones and sent through an invoice for payment. Great customer service which is hard to find these days. T-shirts arrived today and I'm very happy. Will be ordering again. Thanks Eimer and team.

Antwort von Sutsu
Purchased my first Sutus item, heavy weight Duck Canvas Shorts, they are without any doubt the best shorts I have ever had, very comfortable, made from excellent quality material which has been crafted into simply brilliant shorts. I love the style, they are detail rich, my phone even fits in the phone pocket, I just love them, I just wish they came in more than two colours. I recommend them to you as I’m sure you will be delighted with them as well.

Antwort von Sutsu
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