Really great experience. Bit nervous selling an expensive item but very secure and price was exactly as they quoted.
Unternehmen hat geantwortet
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Das sagen Bewerter
My experience was great! The service was very good, efficient and helpful, as well as very pleasant and friendly. I felt extremely comfortable and everything was done very efficiently, promptly and as... Mehr ansehen
Unternehmen hat geantwortet
Firstly the female staff member, who welcomed me and dealt with my items for sale, was very courteous, efficient and informative about the process. so thank you. My two quibbles are that 1) I wrote... Mehr ansehen
Unternehmen hat geantwortet
Very proffesional and efficient from start to finish. A precise valuation was given with a few hours. Considering the large quantity we left them to evaluate. Once all documantation was supplied th... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Suttons & Robertsons
Vom Unternehmen geschrieben
PAWN ONLINE
SELL JEWELLERY
SELL WATCHES
Suttons and Robertsons is the oldest pawn shop in the UK and the leading destination for buying, selling, and loaning against luxury assets. Our expertise includes luxury watches, jewellery, diamonds, gold, fine art, antiques, classic cars, fine wine, and designer handbags.How we can help
Vom Unternehmen geschrieben
- Loans against luxury assets
- Borrow from £500 against jewellery, watches, gold, handbags and other luxury assets. We are authorised and regulated by the Financial Conduct Authority.
- Sell luxury assets to us
- Receive a quick valuation and sell your watches, jewellery, gold and handbags directly to us. Once everything is agreed, our average payment time is five hours.
Kontaktinformationen
127 Victoria Street, London, SW1E 6RD, London, Vereinigtes Königreich
- 0800 038 9839
- services@suttonsandrobertsons.com
- suttonsandrobertsons.com
4,8
Hervorragend
329 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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Great Experience
After much review and investigation I decided to visit Suttons and Robertsons in South Kensington. It was a great location and I was looking forward to seeing the store, meeting with the staff and seeing if it would be what I needed. I was so impressed with the location, kind and professional staff who immediately reassured you with the best advice and guidance they could provide with your products, very impressive. I would not hesitate to use, recommend or contact again.
8. November 2024
Antwort von Suttons & Robertsons
Thank you very much for your wonderful review.
We are thrilled to hear that our South Kensington Team could provide you with a professional and reassuring service.
We look forward to speaking to you in the future.
A fast personal and professional…
A fast personal and professional service from start to finish
13. November 2024
Antwort von Suttons & Robertsons
Thank you very much for your positive review.
We are glad to hear that we could provide you with a personal and professional service.
We look forward to hearing from you in the near future.
Friendly, professional service
The assistant manager Ruth greeted me as I walked in, and was very courteous and professional at all times. Most of all I felt safe entrusting her with my family’s jewellery. I thought the price she offered was very good and left feeling supported, and that the experience and result was a win win. A rare thing in today’s world. Highly recommend!
8. November 2024
Antwort von Suttons & Robertsons
Thank you very much for taking the time to leave a review.
We are pleased to hear that Ruth could provide you with a professional and courteous service, we will pass this review onto Ruth.
We look forward to welcoming you into one of our stores in the near future.
Exceptional professionalism and a beautiful ring!
My experience with S&R began with efficient initial emails back and forth with Harvey online to confirm the ring was in the store and if resizing would be possible. Upon arrival in the Victoria store, we were greeted by Kerry who was warm, welcoming and very knowledgeable about the ring I wanted to purchase and the diamond market. She answered all questions we had with ease and had a very personable and friendly manner! The whole experience was wonderful from start to finish - highly recommend.
7. November 2024
Bewertung ohne vorherige Einladung
Antwort von Suttons & Robertsons
Thank you very much for taking the time to leave a review.
We are pleased that both Harvey and Kerry could provide you with helpful and insightful customer service.
We hope you enjoy your new purchase, and we look forward to welcoming you into one of our stores in the near future.
Kerry was wonderful and extremely…
Kerry was wonderful and extremely helpful throughout the whole process.
7. November 2024
Bewertung ohne vorherige Einladung
Antwort von Suttons & Robertsons
Thank you very much for leaving a positive review.
We are pleased to hear that Kerry could provide a helpful service.
We look forward to welcoming you into one of our stores in the near future.
Clear and quick communication
Clear and quick communication, a fair price for my watch and easy settlement. Highly recommend.
2. November 2024
Antwort von Suttons & Robertsons
Thank you very much for taking the time to leave a review.
We are pleased to hear that we could provide you with clear and quick communication while providing a fair price for your watch.
We look forward to welcoming you into one of our stores in the near future.
Gita (area manager) was personal and…
Gita (area manager) was personal and professional, and we felt in safe hands. The money transfer was seamless. I would 100% go back to this company for future exchanges,
29. Oktober 2024
Antwort von Suttons & Robertsons
Thank you very much for taking the time to leave a review.
We are pleased to hear that Jurgita could provide you with a pleasant and seamless experience, we shall pass this review onto Jurgita.
If you require any further assistance, please do get in touch.
Very easy transaction
Very easy transaction. The team held true to their on-line valuation and the whole process was very professional.
24. Oktober 2024
Antwort von Suttons & Robertsons
Thank you very much for taking the time to leave a review.
We pleased to hear that you are happy with our online team and that you found our transaction process smooth.
If you require any further assistance, please do get in touch.
Excellent service
Excellent service! I bought a watch - amazing value and quality. Definitely recommend - the people are very friendly and helpful….
28. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von Suttons & Robertsons
Thank you so much for your positive review! We are thrilled to hear that you found our service excellent and that you are happy with your new watch.
Our team takes pride in being friendly and helpful, and we are pleased to hear that you are happy with the service that our team provide.
If you have any questions or need assistance in the future, don’t hesitate to reach out.
Excellent service!
22. Oktober 2024
Antwort von Suttons & Robertsons
Thank you very much for your review.
We are glad to hear that we could provide you with an excellent service.
Please do get in touch if we can assist you in any further way.
Antwort von Suttons & Robertsons
Thank you very much for taking the time to leave a review.
We are pleased to hear that you are happy with the service that we provide.
We look forward to speaking to you soon.
Reliable
Suttons have been known to my family for 60 years. They give excellent service and are fair with appraisals. I thoroughly recommend them.
17. Oktober 2024
Antwort von Suttons & Robertsons
Thank you very much for your review.
We are thrilled to hear that you are pleased with the appraisals that we offer.
We look forward to welcoming you into one of our stores in the near future.
Quick response
Quick response, able to match my offer, and a seamless service! Thanks to Kasia especially for the help.
16. Oktober 2024
Antwort von Suttons & Robertsons
Thank you very much for your positive review.
We are glad to hear that you are pleased with our service.
We shall pass this review onto Kasia.
We look forward to seeing you in the near future.
Prompt and professional service.
11. Oktober 2024
Antwort von Suttons & Robertsons
Thank you very much for taking the time to leave a review.
We are pleased to hear that our Victoria Team could provide a prompt and professional service.
If your require any further assistance, please do get in touch.
Jeanette was really helpful
Jeanette was really helpful. Hopefully the company will achieve the price quoted. Thank you Jeanette
16. Oktober 2024
Antwort von Suttons & Robertsons
Thank you very much for your review.
We are pleased to hear that Jeanette could provide you with a helpful service.
If you require any assistance please do get in touch.
professional and reliable
They are fast, polite, kind, professional, reliable and absolutely fair. Everything goes without stress and if there are any questions or concerns, they make all necessary clarifications for you. 100% recommend them...
11. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von Suttons & Robertsons
Thank you very much for your wonderful review.
We are glad that we could provide you with customer service that you are pleased with.
We look forward to welcoming you to into one our stores in the near future.
5 Star service
I have used both the online service and visited the store in person - the service on both occasion has been excellent ( 5 star service). I sold some gold and they guided me through each step. Kerry provided excellent customer service. I would highly recommended Suttons and Robertson.
12. Oktober 2024
Antwort von Suttons & Robertsons
Thank you for taking the time to leave a review, we greatly appreciate it.
We are pleased to hear that both Kerry and our Online Team provided you with excellent customer service, we shall pass this review onto both the Online Team and Kerry.
We look forward to welcoming you into one of our stores in the future.
Very pleasant member of staff and good…
Very pleasant member of staff and good to talk to. My first time pawning. Sadly, interest rates for the Loan was astronomical and incredibly high. However I understand this is not the sales person’s fault at all.
10. September 2024
Antwort von Suttons & Robertsons
Thank you for taking the time to leave a review!
We are glad to hear that you had a positive experience with our staff.
We understand that loan interest rates can be challenging, and we appreciate your understanding.
If you have any further questions or need assistance in the future, please don't hesitate to reach out and we will be more than happy in assisting.
I had a wonderful experience with Suttons And Robertsons very friendly staff and always there to help people
Very helpful and friendly
25. September 2024
Antwort von Suttons & Robertsons
Thank you very much for your positive review.
We are pleased to hear that our friendly Staff could provide you with a helpful service.
We look forward to welcoming you into one of our stores in the future.
Really helpful and great advice.
6. Juli 2024
Antwort von Suttons & Robertsons
Thank you very much for your wonderful review.
We are pleased that we could provide a helpful service and provide great advice.
We look forward to hearing from you in the future.
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