Really great experience. Bit nervous selling an expensive item but very secure and price was exactly as they quoted.
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
My experience was great! The service was very good, efficient and helpful, as well as very pleasant and friendly. I felt extremely comfortable and everything was done very efficiently, promptly and as... Mehr ansehen
Unternehmen hat geantwortet
Firstly the female staff member, who welcomed me and dealt with my items for sale, was very courteous, efficient and informative about the process. so thank you. My two quibbles are that 1) I wrote... Mehr ansehen
Unternehmen hat geantwortet
Very proffesional and efficient from start to finish. A precise valuation was given with a few hours. Considering the large quantity we left them to evaluate. Once all documantation was supplied th... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Suttons & Robertsons
Vom Unternehmen geschrieben
PAWN ONLINE
SELL JEWELLERY
SELL WATCHES
Suttons and Robertsons is the oldest pawn shop in the UK and the leading destination for buying, selling, and loaning against luxury assets. Our expertise includes luxury watches, jewellery, diamonds, gold, fine art, antiques, classic cars, fine wine, and designer handbags.How we can help
Vom Unternehmen geschrieben
- Loans against luxury assets
- Borrow from £500 against jewellery, watches, gold, handbags and other luxury assets. We are authorised and regulated by the Financial Conduct Authority.
- Sell luxury assets to us
- Receive a quick valuation and sell your watches, jewellery, gold and handbags directly to us. Once everything is agreed, our average payment time is five hours.
Kontaktinformationen
127 Victoria Street, London, SW1E 6RD, London, Vereinigtes Königreich
- 0800 038 9839
- services@suttonsandrobertsons.com
- suttonsandrobertsons.com
4,8
Hervorragend
329 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Quick and easy friendly services
2. Mai 2025
Antwort von Suttons & Robertsons
Thank you for your positive review.
We are pleased to hear that the process was quick, and the service that you received was friendly.
We look forward to hearing from you in the near future.
Antwort von Suttons & Robertsons
Thank you for your review.
We are pleased to hear that we could provide a helpful service.
If we can assist you in the future, please do get in touch.
Very fast process.
26. April 2025
Antwort von Suttons & Robertsons
Thank you for your positive review.
We are pleased to hear that the process was smooth and quick.
If we can assist in the future, please do get in touch.
I had a sensation of dealing with an…
I had a sensation of dealing with an honest company
management
27. April 2025
Antwort von Suttons & Robertsons
Thank you for your positive review.
We are pleased to know that you are happy with us as a business.
We look forward to hearing from you in the near future.
Antwort von Suttons & Robertsons
Thank you for your positive review.
We are pleased to hear that you had a fast and efficient service.
We look forward to hearing from you in the near future.
I sold a Cartier Love Bangle with…
I sold a Cartier Love Bangle with Sutttons and Robertsons and the service was excellent. I used their postal service which they paid for and was fully insured and as soon as they received my Bangle they made a reasonable offer which I accepted and the money was in my account within a few hours.
16. April 2025
Antwort von Suttons & Robertsons
Thank you for your review.
We are pleased to hear that you were happy with the excellent and quick service that you received.
We look forward to hearing from you in the future.
Excellent customer service from the…
Excellent customer service from the beginning. Incredibly friendly staff who explained the process and were non-judgemental regarding my lack of knowledge. Genuine warmth as I left with the offer to return anytime.
17. April 2025
Bewertung ohne vorherige Einladung
Antwort von Suttons & Robertsons
Thank you for your review.
We are pleased to hear that you were pleased to hear with the service that you received.
If you have any further questions, please do get in touch.
Now we start with them
Now we start with them
I Need Time for all processes after that I tell my experience
15. April 2025
Antwort von Suttons & Robertsons
Thank you for your review.
Please feel free to update your review when the process has been completed.
If you require any assistance, please do get in touch.
Very quick with money transferred to…
Very quick with money transferred to bank. Very efficient in whole process. I would recommend them.
15. April 2025
Bewertung ohne vorherige Einladung
Antwort von Suttons & Robertsons
Thank you for your positive review.
We are pleased to hear that we could provide you with an efficient service.
If we can assist in the future, please do get in touch.
Excellent service, friendly and knowledgeable staff
I had to use Sutton and Robertsons to generate some emergency funds. I was given very good prices. Super fast payments too. All staff members are very friendly, respectful and empathetic to your situation. I have to give a special shout out to Ruth, she went above and beyond to provide an excellent service and is a real credit to Sutton and Robertson. Thanks for everything
7. April 2025
Bewertung ohne vorherige Einladung
Antwort von Suttons & Robertsons
Thank you for your positive review.
We are pleased to hear that Ruth could provide you with friendly and a prompt service.
We look forward to hearing from you in the near future.
I needed a loan
I needed a loan. They were quick, explained to me clearly and were kind and professional. I expected the loan installment to be a little lower.
28. März 2025
Antwort von Suttons & Robertsons
Thank you for your positive review.
We are pleased to hear that our Staff could provide you with a quick and professional service.
We look forward to hearing from you in the near future.
Very polite and professional.
30. März 2025
Antwort von Suttons & Robertsons
Thank you for your review.
We are pleased to hear that you received a polite and professional service while in contact with us.
Professional Organisation
From initial contact with S&R through to assessment of item and agreement to sale was quick, easy and professionally managed. At each stage of the process I was advised what would happen next and given friendly guidance in a professional way. I dealt with two members of S&R, initially Cy Ramsay and then Ruth Kirby both of which delivered on their promises. I would not hesitate in using this company again.
4. März 2025
Antwort von Suttons & Robertsons
Thank you for your review.
We are pleased to hear that our Online and Store Staff could provide you with a professional service throughout your experience with us.
I received a quick valuation online
I received a quick valuation online for a piece of jewellery I was selling & the offer seemed reasonable. I booked an appointment for the next day & had received the agreed amount within an hour. The Team are friendly & really helpful and the process was smooth. I highly recommend Suttons & Robertsons if you have valuable pieces to sell.
21. März 2025
Bewertung ohne vorherige Einladung
Antwort von Suttons & Robertsons
Thank you for your review.
We are pleased to hear that you are happy with both our online and in-store service.
Please do get in touch if we can assist further.
Fast very professional and staff…
Fast very professional and staff member: they are so fast and and got my money in a few hours.
16. März 2025
Antwort von Suttons & Robertsons
Thank you for your review.
We are pleased to hear that our staff could provide a professional and fast service.
We look forward to hearing from you in the future.
Excellent experience
Excellent experience, great value to your asset and no waisting time, highly recommend. Great help Swapna, thank you.
20. März 2025
Bewertung ohne vorherige Einladung
Antwort von Suttons & Robertsons
Thank you for your positive review.
We are pleased to hear that Swapna could provide helpful assistance.
We look forward to hearing from you soon.
I had an amazing experience with Swapna…
I had an amazing experience with Swapna Maragoni. She was helpful and knowledgeable. I’m truly grateful and would highly recommend them.
20. März 2025
Bewertung ohne vorherige Einladung
Antwort von Suttons & Robertsons
Thank you for your positive review.
We are pleased to hear that Swapna could be helpful and knowledgeable.
We look forward to hearing from you in the near future.
Antwort von Suttons & Robertsons
Thank you for your review.
We are pleased to hear that you found the transaction straightforward.
not professional!
Was given a price for a new ring which was never worn and locked away, as expected when I got there was given a new price as the ring had to be polished and it was faded, was told of you’re not happy with price walk down the road and there’s hundreds of places you can go instead of here. Very professional!
7. März 2025
Antwort von Suttons & Robertsons
Thank you for your feedback.
We aim to provide clear and transparent pricing, and it seems there was a misunderstanding in this instance. The price adjustment was necessary due to the condition of the ring, which required polishing. Our staff member confirmed the updated price, and the transaction went ahead.
We appreciate your input and will continue to work on improving our communication moving forward.
Swift professional service
28. Februar 2025
Antwort von Suttons & Robertsons
Thank you for your positive review.
We are pleased that we could provide a swift and professional service.
We look forward to seeing you in the near future.
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