Service Finance Co. Bewertungen 

4 684
•
TrustScore 2.5 von 5

2,4

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

No follow up and dishonest business practices. Worst of all they work with leaf home who has unscrupulous business practices. They do not allow payments to be made after 6pm or on weekends. Very stran... Mehr ansehen

Bewertet mit 1 von 5 Sternen

I can never see my balance on service finance online app. They are doing something illegal here every app shows your balance on loans of what you owe. I am surprised that the BBB has not done somethin... Mehr ansehen

Bewertet mit 5 von 5 Sternen

When we called, we were transferred to a representative, Marchanis was her name, right away. She was very polite and helpful in answering our questions. and supplied us with our contract. Directing u... Mehr ansehen

Bewertet mit 5 von 5 Sternen

An XCLNT (Excellent) Service (O_O) Highly Recommended (*_*) Shiela Mae Francisco Tuibeo, This Wonderful Employee was so helpful when I called. She answered my questions. She is Professional,... Mehr ansehen

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2,4

Mangelhaft

TrustScore 2.5 von 5

4684 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat keine negativen Bewertungen beantwortet

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2,4

Alle Bewertungen

(4 684)

65 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 1 von 5 Sternen

This company is a scam and we are…

This company is a scam and we are getting a lawyer immediately to dispute the false advertising they advertise. We will be suing for our lawyers fees as well. This company will put a lien on your home so beware.
Scamming people for money is extortion, theft and lies. They have very bad reviews and were recommended to us by Red Cap air conditioning. Do not do business with these people . They will ruin your credit and your life.

26. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Make Sure you understand all of the small details.

I recieved my latest statement from Service Finance Co. which was dated 05/17/26. I received the statement from the US Mail on 05/26.26. Little did I know that I was being charged extra interest for every single day the statement was allegedly in the mail. There is no grace period even if the statement is sitting in the mail room before being picked up by the US Mail, and there is no incentive for Service Finance Co to get it into the mail as quickly as possible since they will charge the customer this extra interest one way or the other. This extra interest ended up costing me $229.82. The statement showed an "ending balance" of $40,378.29.

When I called Customer service, a Supervisor named Adrian explained that the "ending balance" is the date the statement was printed. There is no way to know how long it took the company to get the statement into an envelope and into the mail. Either way the company is collecting more interest.

When I called to get a payoff amount I was quoted $40,608.11. In effect I was being charged $25.54 per day for every day the US mail had possession of it. In effect the customer is being penalized for things that happen that are out of their control.

Also, Service Finance Company's return address on the statement shows to be P.O.Box 791604 in Baltimore, MD. 21279. So, why is the corporate address listed to be in Boca Ratan, Florida?

This is not a company that I will EVER do business with for any reason. They can not be trusted. Who knows what kind of other tricks they might have up their sleeves that will cost you extra money.

26. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Service Finance Billing

For the second time in as many years the billing department has processed my monthly payment towards the principal. This caused me to have a missed payment even though I pay more than the amount due. The first time I talked to the billing department they corrected the payment to my principal and I was told that because I make my payment on the 1st of the month that they recommend I change it to the 9th because the new statements are processed on the 8th. The regular payment due date is the 26th of each month. I spent close to 45 minutes on the phone with billing today and was told on several occasions during the phone call that there is nothing they can do. Even thought the regular dur date is the 26th and I make the payment on the 9th ( like I was told last year) I will always have a past due amount until my overpayment catches up with the past due amount. Once its caught up and I don't change the payment date it will start all over again. My complaint is this past due every month is a hit on my credit. Being on a fixed income I can't just change the date I make my payments. In my opinion Service Finance should not be authorized to put a payment amount directly to principal without permission of the loan holder. The person I talked to was not friendly or helpful at all.
I am considering getting a a new loan and paying Service Finance off just to get rid of them.
DL

22. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

This company DOUBLE DEBITS payments

This company DOUBLE DEBITS payments. They "Refund in 5-7 BUSINESS days, but will Request to Expedite.". The Supervisor then says "to EXPEDITE your refund, We will RELEASE THE FUNDS in 5-7 BUSINESS days." They TRY to BLAME THE BANK for Refunds "taking 5-7 Business Days," but It Is THEM, for "HOLDING THE FUNDS 5-7 BUSINESS days". !!!!!! Its only the 22nd of the month, I have 3 Other Bills due Before the 30th, NO Money to Pay them, & am Now looking at Added Late Fees to my Other bills !!

22. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

This company is as fradulent as they…

This company is as fradulent as they come. After we had our AC replaced, we experienced shady billing practices such as, changing the routing number on our checking account without permission or notification. This resulted in a late payment AFTER two previous payments went through.

Upon making a payment, they will give you a confirmation number indicating that the payment has been approved. A week later (or so) we get a notification that the payment did NOT go through despite having the confirmation number. These mishaps have had a negative effect on my credit score EVEN THOUGH I was assured by one of the reps that it would not have an effect. On my credit report, these 'late payments' are listed as "missed mortgage payment(s) within the last year". This is a clear violation of the Fair Credit Reporting Act.

I will shout it from the mountain tops... DO NOT USE THIS COMPANY!!!

26. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Horrible customer service

Horrible customer service! No one is fluent in English and they ABSOLUTELY DO NOT waiver from the script. What a nightmare!!!!! They are unable to answer simple questions (e.g., which credit agency do they use for credit checks (important to know if credit is frozen).

28. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

We signed a kitchen remodeling contract…

We signed a kitchen remodeling contract with Capital Remolding Inc. for $80,079.00. We understood that the 9.990% annual interest rate would accrue starting at contract’s completion. Now we find that the interest charge starts the date contract is purchased. Plus we keep paying interest until Service Finance (SFC) deposits payoff payment. Our check could take weeks to be received by mail and then for someone to deposit check.
FYI - Our home mortgage is with SFC’s parent company (Truist Bank) and they did not charge us interest when our check via snail mail was late (two weeks).
Thanks In advance for your assistance in this personal matter.
Respectfully Timothy L. O’Neil

20. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Service Finance financing department used deceptive measure for payments. Beware

Service Finance financing department is horrible. I tried to apply extra payments to my principal, and they used it for my monthly payment. This company is not honest. Another time I called to make an extra payment, I specifically told them it was a principal only payment. I told them at least 4 times during this call. What did they do they took interest out of the payment. Beware, unfair business practices.

18. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Easy-peasy!

We found the whole experience very positive. We had a couple of glitches with payments in the beginning, but customer service handled them promptly and efficiently. The Website is user-friendly, and we just made our last payment online--no need for a payment letter or any other hassle. The final payment amount was accurate, and we just received a letter confirming our pay-off. So simple--was hard to believe! Thank you!

13. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Do NOT Use This Company

Do NOT Use This Company – They Approved Me Despite My Obvious Inability to PayI reached out to Service Finance Company through a contractor for some home work and was very upfront from the beginning. I told them multiple times that I have very bad credit and, more importantly, that I could not afford the monthly payment they were quoting. I literally said I did not want to move forward with the loan because the payments were too high for my budget.Instead of listening or denying the application like a responsible lender should, they approved me anyway. It felt like they didn’t care at all about my financial situation — they just wanted to push the paperwork through and get the contractor paid. I was shocked and extremely uncomfortable. I had to push back hard and ultimately cancel the whole thing because I knew this would end badly.This experience matches exactly what so many other people complain about with Service Finance: lack of transparency, aggressive approval practices, and zero regard for whether the borrower can actually handle the loan. Their “easy approval” process is not helpful — it’s reckless and feels predatory when someone is already saying they can’t afford it.I’m now stuck worrying that this hard inquiry will hurt my already terrible credit even more, all because they wouldn’t take “no” for an answer. Save yourself the headache and stress. If you have bad credit or are unsure about the payments, run the other way. They will approve you even when they clearly shouldn’t. Terrible company.

1. Jänner 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

This company is awful

This company is awful. Once I can find away to transfer my balance to a different lender I am doing it.

They will not work with you if you have a life changing event, they don't allow payments on weekends or holidays. Scum of the lending world

7. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

My company uses Service Finance and we love them

My company uses Service Finance on a regular basis to help homeowners finance their projects. We have nothing but good things to say about this company.

Writing a negative review because you didn't get your way when you missed or were late with a payment or because your check didn't get processed over the weekend is wrong (that is on you). SF doesn't threaten to report you to the credit bureaus if you are on time with your payments. Read your paperwork! Vet your contractor! Don't blame someone else for your mistakes.

I just felt I had to write this after reading some of the other reviews.

29. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Avoid this company at all cost

Avoid this company at all cost. Aggressive payment system. Will not accept online payments on Weekends/Holidays but charge interest on those days. Be sure to watch how they post payments -very haphazard ! One payment may show all principle , and next one will be all interest. If possible,suggest making payments aggressively

1. Mai 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Service finance company placed a lien…

Service finance company placed a lien against my property, property that I own, for debt a tenant incurred. Leaving aside the host of reasons that’s not legal certainly not ethical. That’s not my main reason for writing a review.
In order to have this lien removed, I would have to go through a legal system that cost money significant amount of money for what should be a relatively straightforward and simple process rather than invest that money in a lawyer. I thought I would make a good faith effort to just pay the debt even though it is not mine and move on.
This company is impossible to deal with. I’ve spoken with several employees who refused to help me actually pay their company. It’s truly amazing. It is hard to pay them. Over the last 20 days I’ve made contact with dozens of employees requesting a way a method to pay a debt that he’s not mine. No one has been able to help. In case that company cares I’ll list their names at the bottom of this review.
Every one of these people I’ve spoken to one of these people has refused to help me pay your company:
John McDonald 2 phone calls 6 emails
Guda Kamalanadha Reddy 4 emails 1 response (she forwarded my request to John McDonald)
Kameshia Chester 3 emails 2 phone calls no response
Every single operator I’ve spoken to when I called daily cannot help and does not know where to direct me to pay.
I don’t know how somebody invest in a company that has a management who allows employees to not allow the company to collect money. Truly, it’s amazing.
Not my debt, apparently not your problem.
I spoke to a lawyer today it’s gonna cost me about $5000 to remove a debt. That’s not mine, it’s gonna cost me time.
It’s gonna cost your money and your investors because you can’t help and you’re incompetent

6. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

STAY AWAY, AT ALL COSTS, FROM THIS VINDICTIVE LENDER!!

If I could give this company a negative 100, I would. Literally the worst company to have a loan with. Several years ago I had to have my roof replaced. Single mom here, not a lot of experience with major home repairs or a lot of free time. I called a company who was using this lender. They overcharged me for the roof, paid over $6,000 more than market. My credit is high seven hundreds always has been- until they began their unprofessional nonsense/power trip. This company refuses to allow me to set up automatic payments & constantly threatens me with reporting negative information on my credit report, and they always try. I then need to take the time to file disputes & get the negative marks/lies removed. Recently they even sent me a letter stating they couldn’t give me credit. Huh? I never asked them for credit and never would. Its like there are petulant children running that horrific company. What gives? Again today, another mark on my credit report with false information. They get their money, always. Why must they be such vindictive shts? If I didn’t care about my credit I would default just to prove a point. In short, STAY AWAY AT ALL COSTS FROM THIS VINDICTIVE LENDER!!

31. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Payment Issues

My bank sent a check on thr 31st of the month and it wasn't processed until the 8th on the following month. I ended up putting a stop payment on the checks. The employees who answer the call are no help.

10. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Inappropriate Customer Service

I reached out in response to inappropriate customer service from one of their agents by the name of Kay. While trying to make a principal payment only, she refused to allow me to speak to a manager. After several attempts, she states that there was no manager available, and she could not provide a name of such a person on site. In addition, she stated that I was the problem and that she would not take my payment over the phone.

10. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I wish I could give them 0 stars

I wish I could give them 0 stars! Worst company ever! They not only charge you an arm and a leg daily, they still charge you after you've paid everything off! 20 years loan....how about never! Never will I use this unethical bank or loan again!

1. April 2026
Bewertung ohne vorherige Einladung

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