SwimOutlet.com Bewertungen 1 843

I have been using Swim Outlet for years and love how they always have such a great selection at good prices.

I found the items I wanted to purchase. I like it when you have sales!

I ordered trunks for my son.
They came sewn shut; one of the legs! I sent pictures to customer service. They gave me return instructions, a paper to put in the package and a return postage for the package. I did that! Plus the tags were still on. They sent me an email that they got it but have yet to refund my $35!!! That’s been over a month ago.

Easy to locate items needed, and the prices are excellent. Thanks!

I am always fine updating a review if the company does right to rectify things. Since posting, the company did make good on the disputed amount. I am raising the review from one star to 3 as a result. However, it took a ridiculous amount of unneccesary time on my part. I still feel like a company should honor a credit they claimed was posted when a customer points out it never came through. And I do not think there should be customer service people that have you return an item and then another who tells you no refund will come due to an unrelated dispute they caused by not rectifying the credit that failed to post. So three stars for their actual product and willingness to do right in the end

I needed swim caps for an race 5 days away. Before ordering, I called customer service service to inquire about their expedited shipping. They ensured me if I ordered that day, my caps would arrive in one to two days. I asked again to confirm, they said absolutely. Well, no caps arrived. I checked and now they aren't arrived until after the race. I'm an so angry! I'll never order from them again and will recommend them to anyone.

My problem with Swim Outlet is not with their products or customer service. My problem is with repeated unauthorized charges allegedly associated with some kind of annual fee that I never agreed to.

Great prices and variety of items. Good brands

The only business I had recently was today's automatic subscription to membership. I'm old and changing weight, had 4 surgeries, and it will be a while before I get to swim again unfortunately. Besides, my compression knee socks don't look good with swimwear....

It was easier to see if it was a good product to buy. It had great reviews for the swim bag I bought.

Site is easy to use and convenient for all our swim needs.

Love all the variety of swimsuits, especially offering top quality merchandise and having D and DD sizes!!

Good experience

Love the product selection! Easy ordering and purchase processes.

Talked to a rep about the membership fee.

She was very helpful - polite and nice to deal with.

Keep up the great work...

I needed some gifts for a trip with my grandkids. I found these mesh gear bags, in various colors and I’m going to fill them with some fun beach gifts. It was easy to order the gifts online, the selection was great and cost reasonable. Can’t wait to share these with the kids!

Got what I needed. Too much promotion like this survey.

I used the chat feature to speak with agent when I was having issues getting the product I wanted to land in my cart. I was quickly connected with an agent who resolved the issue.