Being a previous user of Switchd it was really easy to reinstate my account by giving them up to date details of my present supplier and my meter readings. They quickly did the rest. Really happy t... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Just completed an automated switch to EoN. Painless and simple. Happily, this account has just been recommended by Martin Lewis. This is exactly why I use Switchd in the first place. My only adverse... Mehr ansehen
Unternehmen hat geantwortet
Switchd changed my dual fuel supplier back to Outfox to ensure I was still receiving the cheapest fuel prices available, they do all the hard work and I just pay less. What’s not to like!
Unternehmen hat geantwortet
Not entirely sure I am actually saving money but honestly it’s too complicated to work out how to cancel this. Also the emailing everything via you is super annoying e.g password reset emails don’t co... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Switchd automates the process of switching energy deals, so you can be on the best deal, hassle free, always. We search the market every day to find you the best deal and then we do we switch for you. Never overpay for energy again.
Kontaktinformationen
Vereinigtes Königreich
- team@switchd.co.uk
- switchd.co.uk
4,4
Hervorragend
595 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 91 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Well looked after
Well looked after, and so far all my changes have been for the best for my budget , all done with out me doing anything other than agreeing with the change .
24. August 2025
Antwort von Switchd
Hi Kelvin,
Thanks for sharing your feedback! It’s great to hear that the switches have been smooth and are helping your budget. That’s exactly what we want, to take the work off your hands while making sure you’re on the best deal.
We’ll keep monitoring the market for you so you don’t have to worry about missing out.
Kind regards
The Switchd Team
There is an impenetrable barrier - I can't log into my new energy supplier…
I can't log into my new energy supplier as Switched don't even use my email and they haven't given me my account number
It's a painful process of having to go through Switchd to access my account.
I've given up and no real person to speak to on the phone. this happened a few years ago very painful process with multiple passwords. The Switchd password also seems to fail. The subsequent customer services are non existent - pretty futile /robotic!
Please Switched give me a person to speak to !!!! so i can find out my account number with my supplier - been on hold now for 30 minutes - and trying to do this for an hour - what a waste of time going round in loops - my customer number with you is xxxxx - please please give me a call !!!!!!!
18. August 2025
Bewertung ohne vorherige Einladung
Antwort von Switchd
Hi Tamsin,
Thank you for your feedback. We’re really sorry you had difficulty reaching us. Our team aims to return all calls promptly, and we hope that since speaking with us your query has been resolved and you’re now able to log in without any issues. Please know we’re always on hand if you need further support.
Kind regards
The Switchd Team
Always the best deals.
Great company to deal with. Always helpful and pleasant. The best company to constantly be searching for utility deals. Been with them for quite a few years now.
15. August 2025
Antwort von Switchd
Hi Errol,
Thanks so much for your loyal support over the years! It’s great to hear you’ve found our team helpful and that the deals we’ve secured have made a real difference. We’ll keep working hard in the background to make sure you stay on the best utility rates without the hassle.
Best wishes
The Switchd Team
Cut your energy bills, give Switchd a try, you wont regret it.
Think i was one of Switchd, first customers. They took the hassle out of looking for the best energy deals, Best decision i made in a long time. Give them a try, you wont regret it.
9. August 2025
Antwort von Switchd
Hi Alex,
Thank you so much for your review. We truly value your long-standing support since the beginning, it hasn’t gone unnoticed. We’re pleased to have made finding the best energy deals easier for you, and we look forward to continuing to help you save both time and money.
Kind regards
The Switchd Team
Saves money, works like clockwork
Knowledgable people delivering sensible advice in a timely, polite and efficient manner. What’s not to love?
8. August 2025
Antwort von Switchd
Hi Roy,
Thank you for the wonderful feedback! We’re so pleased to hear you’ve found our service reliable, efficient, and helpful, and that our team’s advice has been useful in helping you save money. We work hard to make switching smooth and stress-free, so it’s great to know it’s felt that way for you. Your kind words are truly appreciated by the team. We look forward to helping you again in the future!.
Kind regards
The Switchd Team
Antwort von Switchd
Hi Paul,
Thanks for leaving us a review! We’re delighted to hear you’ve found our system works well for you. Our goal is to make switching quick, simple, and hassle-free, so it’s great to know it’s doing exactly that.
We appreciate you taking the time to share your feedback and hope the savings and smooth process continue to work in your favour.
Kind regards
The Switchd Team
No hassle
No hassle, just automatic choosing of the best gas and electric bill for my usage. Perfect.
1. August 2025
Antwort von Switchd
Hi Andrew,
Thanks for the feedback! We're really pleased to hear that the hassle-free setup and automatic switching are delivering exactly what you were looking for. Making it simple to get the best gas and electricity deals, without the need to constantly check or compare.
It’s great to know it’s working well for you, and we appreciate you taking the time to share your experience.
Kind regards
The Switchd Team
SWITCHD does everything they say they…
SWITCHD does everything they say they do - saves money, easy to use and professionally executed.,
24. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Switchd
Hi Tina,
Thank you so much for sharing your feedback. We're glad to hear that our service is delivering on its promises, saving you money, keeping things simple, and maintaining a high standard of professionalism.
Thanks for being a member and supporting our mission!
Kind regards
The Switchd Team
Very efficient and straight forward.
11. Juli 2025
Antwort von Switchd
Hi Arthur,
Thanks for your feedback! We’re glad to hear you found the process efficient and straightforward.
That’s exactly what we aim for. We know deal hunting can be time-consuming, so it’s great to know our approach is making it easier for you.
Here’s to more savings ahead!
Best wishes
The Switchd Team
Very good at switching providerto…
Very good at switching providers to ostensibly provide the lowest tariff but no sense of whether excess funds are remitted back. Direct debit seems to always remain the same despite any switch.
5. Juli 2025
Antwort von Switchd
Hi Tim,
Thank you for taking the time to share your feedback.
We always use the most up-to-date usage figures when arranging your switch to ensure you’re placed on the most suitable tariff. However, it’s your energy supplier who manages your direct debit and handles any credit refunds. Typically, suppliers review your account every three months and may adjust your payments based on your usage and account balance.
You are entitled to a refund of any credit balance, provided there is at least one month’s worth of direct debit remaining on the account. However, most suppliers won’t automatically process refunds unless specifically requested, as many customers prefer to build up a buffer. While we’re happy to help raise a request on your behalf, the final decision rests with the supplier.
If you have any further questions or need assistance, please don’t hesitate to contact us at team@switchd.co.uk.
Kind regards
The Switchd Team
Absolutely horrible service !
Absolutely horrible service !! Even after official cancellation, the supply was forcibly transferred to “Out Fox The Market”.
Original quote was for a different tariff and the contract was for a different tariff.
As soon as I received the contract, I cancelled but the transfer of service took place on a Sunday !!
They did NOT wait for the 14 day cooling off period but did the transfer within 7 days !!
The company Out Fox The Market is a CON-ARTiST !
They say they do NOT work weekends and so they did NOT receive the Cancellation email sent via SWITCHD on 11 April but did the transfer of services anyway on 14 April, a Sunday !!
No Invoice provided but now demanding payment £28 for 14 to 22 April.
DO NOT TRUST THIS SWITCHING SERVICE !!!
10. April 2025
Bewertung ohne vorherige Einladung
Antwort von Switchd
Hi,
Thank you for taking the time to share your feedback, and we're genuinely sorry to hear about your experience.
Our system doesn’t take into account whether your account has a credit or debit balance. As a result, the direct debit amount shown in our email about your new tariff may differ slightly from what you're currently paying with your supplier. However, rest assured that it's based on your actual property usage. The switch is always made with the aim of securing the lowest available unit rates and standing charges at the time.
Have you already been in touch with us regarding this? Suppliers are required to honour all cancellation requests made within the 14-day cooling-off period. If you haven’t already, please reach out to us at team@switchd.co.uk with your name and property address, and our team will be happy to investigate further for you.
Kind regards,
The Switchd Team
Smooth Switch
Didn’t even have to think about when my renewal was up or finding my own quotes. Already done and switched for me. Perfect!
29. Juni 2025
Antwort von Switchd
Hi Joanne,
Thank you for sharing your feedback! We're so pleased to hear everything went smoothly and that you didn’t have to lift a finger. That’s exactly how switching should feel effortless, automatic, and perfectly timed.
We’ll keep working in the background to make sure you’re always on a great deal, with zero hassle.
Best Wishes,
The Switchd Team
Antwort von Switchd
Hi Alan,
Thank you so much for the 5-star review! We're glad to hear that you’re happy with how we monitor and switch your energy supplier just as promised. Helping you stay on the best deal without the hassle is exactly what we're here for.
Thanks again for trusting us to manage your energy!
All the best,
The Switchd Team
Antwort von Switchd
Hi Michael,
Thank you for taking the time to leave your feedback. We're sorry to hear that your experience didn’t meet expectations.
At the time of the switch, the supplier we recommended was offering the most competitive rates available, even if the immediate savings felt minimal. We appreciate that the benefit may not have felt worthwhile to you, and we’re currently looking into a possible technical issue that may have affected your experience, our sincere apologies for that.
Providing regular meter readings helps ensure your usage is kept up to date, allowing us to match you with the most accurate and beneficial deals from the start.
We’re always working to improve and hope to offer you a smoother experience next time.
Best wishes
The Switchd Team
Antwort von Switchd
Hi Karen,
Thanks so much for your 5-star review! We're delighted to hear your transition was easy. That’s exactly what we aim for smart switching made simple.
Your support means a lot to us. We look forward to helping you stay on the best energy deals in the future.
Best wishes
The Switchd Team
Did all the hard work for me & kept me…
Did all the hard work for me & kept me informed.
31. Mai 2025
Antwort von Switchd
Hi Bill,
Thank you for so much for your review. We're thrilled to hear that we could take the hassle out of switching for you and keep you updated throughout the process. Making energy simple and stress-free is exactly what we're here for!
Thanks for being a member and supporting our mission.
Kind regards
The Switchd Team
I requested from you to stop the switch…
I requested from you to stop the switch and defer for three months. In response, I received from you the message that the switch will be stopped until after the middle of August 2025 (around the 20th of August). Still though, the switch has gone on (this must be your fault) and the new provided (Outfox the market) has already debited my bank account a first payment!
3. Juni 2025
Antwort von Switchd
Hi Kostas,
We’re sorry to hear that you’re unhappy with the switch. Our goal is always to make sure our members are on the best possible deal, and we’re sorry that we didn’t meet your expectations this time.
Our system is designed to automatically process a switch when it identifies a guaranteed saving of £50 or more. We always allow time for cancellations, but after checking our records, we couldn't find any prior communication requesting a cancellation. Could you please let us know how and when you contacted us, so we can look into it further?
While we can see that a request to pause your Switchd account was submitted on 24th May, by that point the switch was already in progress. It’s important to note that pausing your account doesn’t cancel an ongoing switch it simply prevents future ones from being initiated.
We’d be more than happy to help you get your supply switched back. Please email us at team@switchd.co.uk with confirmation of your earlier request, and we’ll do all we can to support you from here.
Best regards,
The Switchd Team
Switched did all the hard work I…
Switched did all the hard work I received a better value deal
31. Mai 2025
Antwort von Switchd
Hi Catherine,
Thanks for taking the time to leave a review! We're so pleased to hear you got a better value deal without any of the hassle. That’s exactly what we're here for doing the hard work so you don’t have to.
If there's ever anything else we can help with, just let us know.
Best wishes,
The Switchd Team
Did not notice anything had changed
Did not notice anything had changed. It was all so smooth. The only noticeable change was my bank balance.
23. Mai 2025
Antwort von Switchd
Hi Jo,
Thank you so much for your review! We're really glad to hear the switch went so smoothly you hardly noticed, except for the savings. That's exactly what we aim for: hassle-free switching that just works in the background.
If you ever have any questions or need anything at all, we're here to help.
Kind regards
The Switchd Team
Switched to a new cheaper supplier and…
Switched to a new cheaper supplier and I didn't need to do anything at all.
17. Mai 2025
Antwort von Switchd
Hi Andy,
Thank you so much for your kind review! We're happy to hear that the switch to your new supplier was hassle-free. Making the process easy and seamless for you is exactly what we aim for.
Best wishes,
The Switchd Team
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.