I ordered many items, the fit was odd and the colour was not as it looked on the website. I was so excited as they look really good quality on the website, dont be fooled. They dont even offer refunds... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Bottoms were a terrible make & clearly poor/no quality check. I thought they were on backwards cause there was so much excess fabric at the front. Unwearable bottoms (Mateo High Waist Bottom). Top (My... Mehr ansehen
Unternehmen hat geantwortet
I ordered the floral vital 2.0 sylk swim set and the white sylk society lounge set and I’m super impressed with the quality! Everything fits perfect, customer service was awesome and it all arrived su... Mehr ansehen
Unternehmen hat geantwortet
I’m beyond impressed with my recent swimwear order! The quality is top-notch—luxurious, soft, and stylish material that fits perfectly. The designs are flattering and true to size. The customer s... Mehr ansehen
Unternehmen hat geantwortet
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 33 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Super impressed so comfortable and…
Super impressed so comfortable and excellent quality , thanks for the amazing swim

Antwort von Sylk Swim
My parcel arrived so fast & I couldn’t…
My parcel arrived so fast & I couldn’t be happier!

Antwort von Sylk Swim
A great shopping experience
A great shopping experience. I ordered a swim set and a lounge set and absolutely LOVE everything about them. Plus my order came super quick!

Antwort von Sylk Swim
Beautiful, comfy and supportive
Beautiful fabric that is so comfy! Great options if you need more support up top - new go to cut for me!

Antwort von Sylk Swim
Love this brand
Cannot recommend them enough! quality swimwear that feels great and amazing customer service. I had to exchange a top and the process was super fast. Will definitely purchase again.

Antwort von Sylk Swim
The most comfortable swimwear I’ve ever…
The most comfortable swimwear I’ve ever purchased! I could sleep in this the material its just so soft! I’ll definitely be purchasing more in future as it’s true to size, highly recommend!

Antwort von Sylk Swim
Horrid customer service - do not recommend
Sub-standard customer service, ridiculous delayed responses, restricted payment methods (no PayPal) and all round poor value for money. I have had to return the same top twice due to ordinary sizing guidelines and I’m out of pocket each time for shipping. Shani grimmond get your business together and hire some decent administrative staff who can respond quicker than 2 weeks from multiple communication streams.

Antwort von Sylk Swim
DO NOT BUY OFF SYLK SWIM
DO NOT BUY OFF SYLK SWIM!
Terrible service, scamming my friend!! Do not produce the return form and will not give my friend a refund when I was guaranteed onere. Ridiculous! Horrible, horrible service. Do not buy. So many people have tried to contact them with no luck whatsoever! They ignore all my messages and delete comments.

Antwort von Sylk Swim
Terrible customer service with no…
Terrible customer service with no response.
I emailed the company to receive a returns form which I never got a reply to, I then messaged them on instagram to organise a form which they said they would have sent to me, it's been 2 weeks since i've contacted them and still no returns form!
I have nothing negative to say about the bathers as they were amazing and flattering to my body shape, and I received endless compliments on them, just wish the customer service was a little better at responding to customers emails.

Antwort von Sylk Swim
By far the worst customer service I…
By far the worst customer service I have ever experienced, one star is more than what it’s deserved. Ordered a product a month ago, returned it, and still not heard a thing. Waiting three weeks to receive my return. Over priced product with disgusting poor customer service; does anyone actually work for this company. Email and emails have been sent with no responses and if I get one it’s close to a week and a half later. I would never recommend this company or product to anyone! Beyond disgraceful and disgusted!

Antwort von Sylk Swim
Absolutely terrible service!
Absolutely terrible service!
Ordered a bikini set and only received the bottoms in the order. After three weeks of no response to my emails, finally got a response offering a replacement and still haven't received an email for another 2 weeks. Shocking service, avoid at all costs! Expensive bikinis, mediocre quality and shockingly terrible customer service!

Antwort von Sylk Swim
Absolutely disgusting
Absolutely disgusting, placed my order 4 weeks ago and still nothing to show for it!
Can barely get a response to any of my emails, I’ve been extremely patient considering the circumstance of COVID etc. but now it’s just a joke.
Unfortunate I can’t comment on the product because I haven’t received them, but customer service is terrible!
How disappointing.

Antwort von Sylk Swim
Do not buy the Linial Set.
I bought the Linial Set and was superrrrrrr disappointed in the quality of the swim pieces. Although the tops cut and shape was stunning They felt like bad gym gear tbh and the stretch bands continually flip and tangle up in the bikini. I would not recommend this product. So disappointed.

Antwort von Sylk Swim
Super disappointed with the Customer Service
Super disappointed with the customer service. I ordered the Vital Top with the matching bottoms in the blue. Sadly when it arrived it was too small so I emailed customer service in regards to sending it back and exchanging for a bigger size. In the response I received I was NOT told that they would not be restocking that style and did not find this out until after I had already sent it back. This honesty makes me so upset because if I was aware of this I would of kept it and dealt with it being to small, now I'm left with no top. AND all customer service said was to re order it off the page??? however it is not available anymore! AND when I commented on their social media post I did not get a response on what they suggest I do. Defiantly wont be suggesting anyone to buy from this website.

Antwort von Sylk Swim
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







