symple.co.uk Bewertungen 161

Customer experience at its very best. The objective of supporting customers is to have that personal connection i.e. treating every case the 100% focus it deserves, putting yourself in the customers shoes, understanding the customer, clear and concise communication with the customer, making the customer feel comfortable and relaxed knowing that the situation is all under control and most importantly, resolving the issue quickly and efficiently. This is exactly the treatment and experience i recieved from Georgina Vance at Symple- thankyou very much. You are a credit to the Symple team.

As a company we have found Symple to be very responsive and helpful, we have been provided a prompt service whenever we have requested assistance. The Symple team always do their upmost to provide a resolution in a timely fashion and keep in contact with ourselves frequently to ensure there is nothing that we need from them. We have also found the portal to be very straight forward to use and on the rare occasion we have experienced an issue with the portal the Symple team have rectified this. During a meeting we had with the Symple team we were asked for our feedback and it was apparent this was taken on board, we were also able to discuss between ourselves anything we weren't certain on and establish the best way to work together. Cannot fault the service we have received.

Great service - no complaints

Good service and dealt with my issues promptly. Would definitely use their service again.

symple is not only a name but also simply simple

All in all amazing concept. Nice and easy for us tradespeople. One small issue, the leads get snapped up sooooooo quickly its unbeleivable. Its almost as if you have to be sitting with phone in hand to try and win jobs. Maybe a system that allocates jobs randomly to local trades would be better.

Really easy to work with. Very responsive and system easy to use

Stacey has been really helpful and responsive.

I Met Marcus at a property Investor show and kept Symples details to test them out on one of my properties . I had an immediate response to my request once registered and paid for an EICR and Steve contacted me with an offer to call over next day . Steve (who was the electrician who was responsible for Fife and surrounding areas) was very knowledgeable , thorough and easy to deal with and wasnt out to generate work from remedials as with my previous two experiences before using Symple , so def would recommend Symple, particularly useful for landlords who have many properties in their portfolio , as everything in managed in one place and with very reasonable charges .

Very impressed with service level to date.

As in most cases with booking through Symple, the service from arranging appointment to completion, was smooth. The engineer went above and beyond of informing us of maintenance works we were unaware of ourselves, enabling us to sort the issue before it got worse. I can't wait to use Symple for a one-stop shop for all of our safety certificates.

Very good service. Came on time and delivered the report in 5 hours time. I will use them again in the future.

Stacey Blacker, was amazing plain and simple.
Every question was answered fast and in-depth with my emails never taken more than 5 mins for a reply.

Imagine trying to upload over 90 properties one by one, I am so thankful for Stacey Blacker and the team for the bulk upload they provided.

Best service I have had in a long time and wow what a system, we just finished uploading our properties and bang we have a a great easy to view, quick glance at whats due and what completed.

I would highly recommend!

Quick, simple, reasonable price - overall a smooth experience and peace of mind that the records will be maintained and reminders sent

System works well for the notification and acceptance of the job . Prompt payment too , however £40 to survey and lodge an EPC is really poor

Booked a Gas safety check today. Had trouble making the payment stick on the site. Response on chat line was very quick and although not able to assist had a colleague call back within minutes.
Rab was polite, efficient and knowledgeable.
Symple has not let me down since I made contact about 2 years ago.

Symple have been good to work with on the whole, payment terms are regular and on time. There have been some teething problems, like with any young business, the main one is Symple finding the right synergy with our/your businesses. Constructive feedback needs to be taken on board, our business is already a successful business so the Symple work has to fit in around our workload, it's good additional work that helps with cash flow. Georgina is especially good to deal with if you need any help!

Symple have been a pleasure to work with. Making it super easy and efficient to get our safety certificates in order.

We have been working with Symple for 8months now, and have completed many electrical inspection for their clients. We have always received great customer service from the team, any enquiries are dealt with promptly, and jobs are paid for on time as promised. We really enjoy working for Symple, and will continue to do so.

Great to receive jobs from Symple. Process is straightforward and payments are done automatically