Jonathan was very helpful, we went back and forth on several vehicles and different lengths of contract as well. He managed to find me the perfect car which is the main thing
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Jonathan was very helpful, we went back and forth on several vehicles and different lengths of contract as well. He managed to find me the perfect car which is the main thing
Unternehmen hat geantwortet
From enquiry to order and delivery of a car takes time I must say that the team at Synergy worked very well with a special mention to Adam my account manager and Lauren from the admin side Lik... Mehr ansehen
Unternehmen hat geantwortet
Good comm's throughout the process, there was a few issues with regards to the car through no fault of Synergy. However they supported me in sorting it out with regular updates.
Unternehmen hat geantwortet
I went for Synergy after reviewing a number of brokers. My decision was based on the reviews I had read, the costs quoted and my initial interactions with staff. Synergy kept me informed throughout th... Mehr ansehen
Unternehmen hat geantwortet
Synergy Car Leasing is a leading vehicle leasing provider in the UK. We offer business and personal leasing to private individuals and all types of organisations. We supply all makes and models of cars and vans, including electric and hybrid vehicles. With nationwide UK delivery, and ongoing support throughout the duration of your lease, our dedicated account managers are on hand to deliver an excellent leasing experience. Synergy also offers a complimentary fleet review for companies. We are specialists in helping SMEs manage their fleet, reduce emissions and drive efficiency. Our fleet management team can help secure ongoing credit facilities and discounted manufacturer terms. We can also offer an easy-to-use online portal to help you run and manage your fleet. Synergy Salary Sacrifice supports your business to attract and retain your best talent, with tax efficient salary sacrifice schemes and our easy-to-use online portal. Synergy Salary Sacrifice can be tailored to the requirements of your business. We support with documentation, payroll information as well as employer protection options if an employee leaves your business and has a salary sacrifice car to return. Synergy Re-Lease offers used car leasing to both business and personal customers; offering excellent value with all the convenience of leasing. Established since 2006, Synergy is a multi-award winning business, with a friendly and professional team based in the beautiful spa town of Harrogate in North Yorkshire. We're available to offer help and support 7 days a week. You're in safe hands with us.
I2A Hornbeam Park Oval, HG2 8RB, Harrogate, Vereinigtes Königreich
Bittet Kunden um Bewertungen
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Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
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Very good experience all round - very difficult to fault this outfit.
Sanj was very attentive and responsive which made the whole process easy. Great communication.

Antwort von Synergy Car Leasing
Synergy are consistently the best for service and price - they are our go to for any requirements with vans and cars. Craig our account manager is always at the end of the phone for anything that we need.

Antwort von Synergy Car Leasing
All information was accurate and the whole process of organising my lease was seamless.

Antwort von Synergy Car Leasing
All aspects of the cessation of the previous lease contract and the transfer to its replacement were carried out faultlessly. Staff were professional, courteous and extremely helpful throughout the whole process.

Antwort von Synergy Car Leasing
Fantastic company they made it really easy and great communication and after sales, I delt mainly with Matt who was really helpful

Antwort von Synergy Car Leasing
I suspect the experience would have been significantly more positive under normal circumstances, but unfortunately my handover was cancelled on the scheduled delivery day due to a fault identified during the pre-delivery inspection.
That in itself would have been understandable if the issue had then been handled clearly and proactively. Instead, more than two weeks passed with no meaningful update provided to either me or the leasing agent. The only information given was that a part was required, with no clear explanation of the fault, no repair plan, no estimated timeline, and no confirmed revised delivery date.
This was particularly frustrating because the vehicle had already been registered, meaning I was left paying for insurance and making alternative car arrangements for a car I could not actually use.
I was also told that once the issue was fixed, immediate delivery would be offered. However, when delivery was finally being arranged, the earliest available date was still a week away, which made the earlier assurance feel fairly meaningless.
Delivery ended up being 5 weeks after initial expected delivery date.
Overall, the situation was not just about the fault itself, but the lack of communication, ownership, and urgency after the problem was identified. A registered vehicle was unavailable for weeks, costs were being incurred, and updates had to be chased rather than provided.
I accept that faults can happen and the experience may have been very different had the delivery gone ahead as planned. However, the handling of the issue after the cancelled handover fell well short of what I would expect, especially for a new vehicle delivery.

Antwort von Synergy Car Leasing
Regular updates on order status
Easily managed portal system
Very competitive rates

Antwort von Synergy Car Leasing
The pathway through selecting the vehicle and it being delivered was straight forward. The costs and contract terms were set out clearly and there was a personal advisor in place to communicate and guide me through the process. I can't fault it

Antwort von Synergy Car Leasing
Great service constant communication throughout the process.

Antwort von Synergy Car Leasing
Excellent communication and dealings with Synergy and Alistair to acquire a Renault 5. Highly recommend

Antwort von Synergy Car Leasing
From start to finish
Plenty of updates
Order process was clear and easy to order
Very pleased
I shall order again
Mr hall

Antwort von Synergy Car Leasing
very simple and efficient process from start to vehicle delivery

Antwort von Synergy Car Leasing
Great help and advice from Matt Hunt at Synergy

Antwort von Synergy Car Leasing
ADAM WAS HELPFUL FROM START TO FINISH. COMMUNICATED AND RESPONDED PROMPTLY AND HELPED ME TO FIND THE CAR I WANTED. AN EXCELLENT EXPERIENCE

Antwort von Synergy Car Leasing
Friendly , helpful and competitive service . Also patient as I procrastinated.

Antwort von Synergy Car Leasing
I've used Synergy a handful of times now and it's always a pleasure to deal with them. I always ask for Lisa Medd as she sources me the best deal and her customer service is outstanding.

Antwort von Synergy Car Leasing
Great company to deal with. Told them what I was looking for and they found it straight away. They made sure there was plenty of communication between us so I was aware of the progress. Really easy and straightforward process.

Antwort von Synergy Car Leasing
Synergy offered the best price I could find for the particular car I was looking for and the account manager, Sanj Aujla, was really helpful in advising which specs and colours were available within the timeframe I was looking for. Overall a stress free and efficient service and I would recommend Synergy to others.

Antwort von Synergy Car Leasing
Sanj was an excellent staff and he helped me through out the process without any delay . Well appreciated .
Highly recommended !

Antwort von Synergy Car Leasing
Matt Hunt was amazing he took care of my enquiry from start right through to delivery

Antwort von Synergy Car Leasing
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