Was delighted with the hose and gave it a five star review. Very disappointed that after a year and 2 weeks (so just out of warranty) it has worn through and leaking. E-mailed company but zero resp... Mehr ansehen
Unternehmen hat geantwortet
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Das sagen Bewerter
Such a great company and a terrific product. Customer service team fantastic. After purchasing my second hose there was a fault, I contacted customer services and the issue was given immediate attenti... Mehr ansehen
Unternehmen hat geantwortet
I was delighted to find how easy it was to connect my new T-hose to my outside tap. I am hoping this hose will last longer than all the cheaper expandable hoses I have bought in the past, which have b... Mehr ansehen
Unternehmen hat geantwortet
Bought two flexible hoses early July 2025. Both performed perfectly for nearly 12 months. I always ensure they are protected from frost in the winter as these hoses can freeze and split if not... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Expandable hosepipes built to be the strongest in the UK and designed in the Lake District. Sister company of Tuffbag waterproof luggage as seen in Go Outdoors, Blacks & Millets.
Kontaktinformationen
Vereinigtes Königreich
- 07365 818 787
- Info@t-hose.com
- t-hose.com
4,0
Gut
639 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 36 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
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Das haben sich andere Leute angesehen
A Wonderful Hose
The hose is superb, good quality fittings and easy to assemble and fit to tap. Very impressed with this product and the speedy delivery. Thank you I couldn't ask for more!
29. Juli 2026
Antwort von T-Hose
Hi Julie, thank you so much for your kind feedback! We’re delighted to hear you’re impressed with the hose, fittings and how easy it was to assemble and connect to your tap.
It’s also great to hear you were happy with the speedy delivery. We really appreciate you taking the time to leave such a lovely review! 😊 Hannah@ T Hose
So far, so good ,,,
I was delighted to find how easy it was to connect my new T-hose to my outside tap. I am hoping this hose will last longer than all the cheaper expandable hoses I have bought in the past, which have burst within a very short time. It certainly looks and feels more substantial but time will tell.
29. Juli 2026
Antwort von T-Hose
Hi Veejay, thank you for your feedback.
We're pleased to hear your T-Hose was easy to connect and that you’re already noticing the difference in quality compared to previous hoses.
We hope it gives you many years of reliable use and really appreciate your support! Hannah@ T Hose :)
Antwort von T-Hose
Hi customer, thank you for taking the time to leave us your feedback.
We're really pleased to hear you’re happy with the quality of the product and that it’s working well for you.
We appreciate your support and hope you continue to enjoy using it! Hannah@T Hose :)
Great for those with chronic pain / fatigue
I've been struggling to use my traditional hose as I have chronic pain and fatigue. This hose is amazing, it doesnt kink, I can keep it in a pot and it doesnt get tangled. It's light weight and I dont have to battle with it to put it away. Saving me energy and pain levels. Well worth it.
28. Juli 2026
Antwort von T-Hose
Hi Sarah, thank you so much for taking the time to share your experience.
We're delighted to hear that the hose has made things easier for you and that you’re finding it lightweight, easy to use, and hassle-free to store. Knowing that it’s helping save you time and effort means a lot to us.
We really appreciate your kind words and support. Thank you! Hannah@ T Hose :)
Really great company to deal with.
Such a great company and a terrific product. Customer service team fantastic. After purchasing my second hose there was a fault, I contacted customer services and the issue was given immediate attention. Having sent a video of the issue the product was replaced without any hassle. Really good delivery times too. I wouldn’t hesitate to recommend both company and their products.
4. August 2026
Bewertung ohne vorherige Einladung
Antwort von T-Hose
Hi Angela, thank you so much for your wonderful feedback.
We're really pleased to hear you’re happy with both our products and customer service. We're glad we were able to resolve the issue quickly and make the replacement process as smooth as possible.
Your kind words and recommendation mean a lot to the whole team. Thank you for your continued support! Hannah@ T-hose :)
Not durable and no response from customer services.
Was delighted with the hose and gave it a five star review. Very disappointed that after a year and 2 weeks (so just out of warranty) it has worn through and leaking.
E-mailed company but zero response.
Very disappointed with the lack of durability and lack of customer aftercare. Such a shame but I would not recommend this company, a premium hose should last more than a year in a small garden with light use.
26. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von T-Hose
Hi Alison,
We're very sorry to hear about your experience and for the disappointment this has caused.
We've checked our records but, unfortunately, we haven't been able to locate the email you mentioned, so we apologise if it didn't reach us.
You are correct that, as the hose is now outside of its warranty period, we're unable to offer a free replacement. However, as a gesture of goodwill, we'd be happy to offer you a discount on a replacement hose.
If you'd like to discuss this further or take us up on this offer, please email us at info@t-hose.co.uk, and we'll be happy to help. Hannah@T-Hose
Found product from online reviews…
Found product from online reviews and it was simple to order and delivery was very quick. Looks robust, love the brass connections and it performs very well.
26. Juli 2026
Antwort von T-Hose
Hi Leslie,
Thank you for your great feedback!
We're delighted to hear you found us through online reviews and that you're happy with the ordering process, quick delivery, and product performance. It's great to know you appreciate the quality and design.
Thank you for choosing T Hose, and we hope you continue to enjoy your product. Hannah@ T Hose :)
As an elderly customer,Excellent…
As an elderly customer,Excellent service speed of ordering to delivery, excellent quality, good value ,
appreciated video,
Thank you
26. Juli 2026
Antwort von T-Hose
Hi Pauline,
Thank you for your lovely feedback!
We're delighted to hear you're happy with the service, quality, value, and the video content. We really appreciate your support and are pleased you had such a positive experience.
Thank you for choosing T Hose!
Hannah@ T Hose :)
Antwort von T-Hose
Hi Daphne,
Thank you for your feedback!
We're pleased to hear you were happy with the quick delivery and the updates provided throughout your order. Keeping our customers informed is really important to us.
We appreciate your support and hope you enjoy your T Hose products. Hannah@ T Hose :)
Extremely pleased with the quality of…
Extremely pleased with the quality of the product- reaches parts of my garden that have never been reached before!!!!!
31. Juli 2026
Antwort von T-Hose
Hi Stephen,
Thank you for your fantastic feedback!
We're delighted to hear you're so pleased with the quality of the product and that it has helped you reach areas of your garden that have been difficult to clean before. It's great to know you're seeing such positive results.
We really appreciate your support and hope you continue to enjoy using T Hose products. Hannah@T Hose :)
Great product & customer service
Great product, does exactly what it promises and after years of putting up with kinks and faffing around winding my old hose up on to a reel that didn't fancy holding a coiled up hosepipe, this one is a dream!
Plenty long enough as well when expanded (reaches from the back of my house to the bottom of my drive at the front) but shrinks back to a manageable size for storing.
Had a small issue with it but Hannah responded within an hour or so and had a replacement with me within less than 48 hours - brilliant customer service!
21. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von T-Hose
Hi Jamie,
Thank you so much for taking the time to leave such fantastic feedback!
We're delighted to hear that you're loving your HYDRO hose and that it has made such a difference compared to your old setup. It's great to know the length works perfectly for your needs while still being easy to store away when not in use.
Providing excellent customer service is something we take great pride in, so it's wonderful to hear your experience reflected that.
Thank you again for your kind words and support. We hope you continue to enjoy using your HYDRO hose! Hannah@ T Hose :)
Excellent product
The hose arrived as promised. It was very well packaged and this was intact.
The hose and the brass accessories were in excellent condition and of a substantial construction.
Once the hose was connected to my exterior tap there were no leaks from any of the fittings or the hose.
Compared to a traditional plastic hose, the Tuf-Hose is lightweight and doesn't kink in use and it's easy to transport around the garden. It is also easy to stow when not in use.
My only issue with the Tuf-Hose is it's external material which is developing snags as it is pulled around the garden whilst watering the plants.
Having said the above I have already recommended the Tuf-Hose to family.
25. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von T-Hose
Hi David,
Thank you so much for taking the time to share such detailed feedback!
We're delighted to hear that your Tuf-Hose arrived safely, was well packaged, and that you're pleased with the quality of the hose and brass fittings. It's great to know you've found it lightweight, easy to move around the garden, kink-free, and simple to store compared to a traditional hose.
We really appreciate you sharing your comments regarding the outer material and the snags developing during use. Feedback like this is incredibly valuable and will be passed on to our team as we continue to look for ways to improve our products.
Thank you also for recommending the Tuf-Hose to your family — we truly appreciate your support. We hope you continue to enjoy using it! Hannah@ T Hose :)
Excellent T-Hose is a Brand Leader
We have bought T-Hose in recent years having tried a number of makes and T-Hose surpasses all other brands we have used. The quality of the hose itself together with the solid brass connectors adds to a robust feel to the product. On the occasion of a leak the customer service was superb, a no quibble replacement and an instant response from Hannah. The T-Hose is a superb product which I would strongly recommend.
10. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von T-Hose
Hi Alan,
Thank you for your fantastic feedback!
So delighted to hear that T-Hose has exceeded your expectations and that you’ve been impressed with the quality, durability, and design of the product. It’s also great to hear that I was able to provide the quick and helpful support we aim for.
We really appreciate your recommendation and continued support. Thank you for choosing T-Hose! Hannah@Hydro :)
My new hose ruptured after one use so I…
My new hose ruptured after one use so I got in touch with customer service. I got a quick response and following me sharing a video of the rupture, T Hose provided me with a replacement hose straight away. I appreciated the friendly and courteous manner of the staff member, Hannah and hopefully my new hose will outlast it's predessor.
16. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von T-Hose
Hi Douglas, thank you so much for your feedback!
So sorry to hear there was an issue with your original hose, but so pleased that I was able to assist and get a replacement arranged for you quickly.
We really appreciate your kind words about our service and hope your new hose gives you many years of reliable use. Hannah@ T Hose :)
Excellent product with good quality…
Excellent product with good quality brass fittings and first class customer service, I wouldn't hesitate to recommend T-Hose (in fact, I already have, but the product is so good that it speaks for itself)
16. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von T-Hose
Hi customer, thank you so much for taking the time to leave us with this 5* review! We really appreciate the support and our so glad to hear you are loving the products! Thank you- Hannah@ T Hose :)
Fantastic hosepipe
Great t company with an excellent product. Kept informed of delivery date.
25. Mai 2026
Antwort von T-Hose
Hi Diane, thank you so much for your 5* review! It's so great to hear you are enjoying the products and service provided! Thank you for your feedback! Hannah@ T Hose :)
Excellent customer service
We ordered 100ft and 50ft hoses 9 months ago. They came with free sprayer. The sprayer is pretty useless and leaked after a few uses.
The hoses are great but unfortunately one of the hoses developed several small leaks in one area.
I contacted Tuff hose and was delighted when they responded immediately and are replacing the hose and sprayer.
Would have been 5* if hose had lasted longer than 9 months.
15. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von T-Hose
Hi Jill,
Thank you for taking the time to share your feedback.
We're sorry to hear you experienced issues with the sprayer and one of your hoses, but we're pleased our team was able to respond quickly and arrange replacements for you.
We really appreciate your honest comments regarding the product lifespan and will take your feedback on board as we continue to improve our products and service.
Thank you for your support, and we hope your replacement hose and sprayer provide you with a much better experience. Hannah@ T Hose :)
Poor durability of fittings
I bought a T Hose around 2 years ago, and whilst it initially appeared a good product, things have gone downhill since. After a year the spray head failed to switch from one spray to another, and had to buy a replacement. I have now had the spray head connector fail with the retaining spring balls coming apart. I ordered a new connector which when it arrived found the screw thread to be incompatible with the hose. I have emailed the company who have offered to refund the cost on the return of the connector but hardly worth it. My T Hose is now unusable. I cannot recommend this product due to the poor durability of the accessories and the now obsolete fittings.
14. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von T-Hose
Hi James, thank you for taking the time to leave your feedback.
We're sorry to hear about the issues you have experienced with your T Hose and the accessories over time. We appreciate you sharing the details of your experience, as customer feedback is important to us and helps us review our products and service.
We're disappointed to hear that the product has not met your expectations and we’ll ensure your comments are passed on to the relevant team for review.
Thank you again for taking the time to provide your feedback. Hannah@ T Hose
I required a replacement brass hose end…
I required a replacement brass hose end connector which was supplied at a very reasonable price and quickly shipped. On request, a video showing how to fit it was emailed to me, which was very helpful. I would highly recommend the extending hose that T-Hose supply for its quality, and customer service.
24. Juni 2026
Antwort von T-Hose
Hi Bob,
Thank you for taking the time to leave your feedback.
We're really pleased to hear that we were able to help with your replacement brass hose end connector and that you found the process quick and straightforward. It's great to know the fitting video was useful too.
Thank you for your kind words about the extending hose and our customer service. We really appreciate your recommendation and your continued support. Hannah@ T Hose :)
Very well made and such an improvement…
Very well made and such an improvement on the plastic ones that break constantly I would 100% recommend this product. I’m very impressed
11. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von T-Hose
Hi Jayne,
Thank you for taking the time to leave your feedback.
We're delighted to hear that you're impressed with the quality of the product and that you’ve found it to be a great improvement over plastic alternatives. It’s fantastic to know it has met your expectations and we really appreciate your recommendation.
Thank you for your support! Hannah@ T Hose :)
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