TacticalElites Bewertungen 

Very knowledgeable, professional and personable business

Accidentally made a double order of items and contacted customer service. Had my order corrected with 5 minutes. Great customer service

I was having some shipping delays and the support guy (Gustavo) was super helpful and very respectful.

Had a great experience with Tactical Elite. They shipped my product and even emailed me after it arrived to make sure it got there ok.

Great experience made better by Gustavo. Gustavo made sure my package arrived on time and assisted me through some confusion. Great customer service!

I appreciated being contacted after I received the gun cleaning kit. There were a few things wrong that I wasn't going to make a big deal of but when they contacted me it seemed they really did care about my satisfaction. I shared my concerns and they sent me a new kit. This was awesome customer service. Thank you and I'll spread the word. Quality people and quality products. I'm a fan!

Simple to assemble, easy to use, FAST and accurate sighting without using up ammo or field time. I dialed in everything from my .227, Glock 9mm and 40SW, my 30-06, the 5.57, and my 12 guage. If you want to ensure your sighting in less than 20 minutes...THIS is the answer. BEST purchase ever!

I was trying to find out where my order was as I could not find my tracking number. Customer service, Gustavo, answered my email within minutes and helped find my order which was a birthday gift! It made it! My husband loves his gift!!! Thank You!

Overall I’m happy with the boresighter and the customer service from Gustavo

Had a problem with ordering on the site and getting Military Discount. E-mailed company. Got a response back right away. They took care of the problem. Received product about 5 days and free goods as promised with no problems. That's the company you want to deal with. Great Military company and great customer service. Please give them your order, you won't be disappointed with their service. The Tactical Mats or top of the line for your weapon repairs or cleaning. Shooting rests great ( not filled) good quality. More Military companies should represent their products to customers like Tactical Elite does.*****

I bought the Magnetic Mat for cleaning for my husband for fathers day. He said he didn't need it so I started the process of returning it. I contacted customer service and I received an immediate (within the same day)email explaining what I needed to do and the appropriate paperwork needed to be included, to return this item. They kept in touch with me and when the item was received I immediately received a full refund to my account. Thank you Gustavo!

Do not purchase from this company. They sent me a broken, defective item, and the customer service experience only made things worse.

They required me to provide a video showing the defect, but despite exchanging more than 30 emails trying to send it, their system would not accept the video. It felt impossible to provide the evidence they requested.

To make matters worse, they expected me to pay the return shipping costs for their defective product in order to receive a refund.

Save yourself the time, frustration, and money—shop elsewhere.

As I mentioned to Gustavo, did not expect the response I received. Just know that when you order something from Tactical Elites, these are honest to goodness understanding company. I am surprisingly elated at how nice they are to deal with. I’ll definitely be passing the good word on about you! Thank you so much!!!

great experience and product. Would purchase from them again.

Despite a shipping issue which was not the fault of TacticalElites, their representative was more than happy to replace the item as quickly as possible. I very much appreciate the customer service mindset of this company.

I hate spending my time doing reviews. So unless something is extraordinarily wonderful or poor, I refrain.

I purchased a few products from Tactical Elites a few months ago. One of the items was a very expensive lighter. The lighter worked for a few days and then broke. It was not poorly handled. It was in my pocket for the two days. It was just a very poorly made, very expensive lighter.

I reached out to customer service hoping for a refund or replacement. Apparently, if it's been past 30 days, you're out of luck.

I went back and forth with customer service a few times, and at this point, I just feel insulted.

Like I said, I used the lighter for a few days, and now it will not light. On top of the expensive lighter, I had to purchase fuel.

The part that really bums me out is I purchased directly from the company, thinking that it would be the best way to support a small business. But now, looking back, I would've been much better off purchasing from Amazon.

This is so sad.

Please think twice before purchasing from this company. And if you must, definitely consider purchasing through Amazon or some other seller, so at least you don't get screwed when they send you a defective product.

Zero stars. What a waste of time. What a waste of money. What a terrible experience.

I contacted Tactical Elites regarding my order status. In a matter of less than a half hour someone responded to my inquiry. I not only received my tracking numder, my order was expedited to two day delivery! Awesome customer service!!!

Awesome customer service.

I had made a mistake with an order was not sure how to cancel it on their website and after texting them they went ahead and did for me. It took less then 5 minutes and I was able to reorder.

Had an issue with an order. They addressed it quickly.

It was my dumb mistake but they took care of me anyway.

I appreciate their customer service.