Sadly the gorgeous dress I ordered didn’t fit as expected, but the customer service was amazing when discussing the method of how to return the goods. The Customer Service Team (Jen) was so quickl... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Absolutely ridiculous placed an order 2 weeks ago and it’s still not here, no updates no answers to any of email. So disappointed. Deffo don’t recommend.
Unternehmen hat geantwortet
The quality of the dress was superb, very well made and lovely material. Unfortunately it didn't suit me. Speedy delivery and the dress wrapped beautifully. The customer service team are excelle... Mehr ansehen
Unternehmen hat geantwortet
I ordered 3 satin maxi dresses in different colours (red, emerald and black) and I absolutely love them! The quality is great and they look exactly like the pictures.Would definitely be buying more dr... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
A brand built with passion, fashion and affordability in mind. We strive to create feel good clothing for every day. Our clothes are designed in the UK and manufactured in our own factory in Bangladesh. Our story is one of sisterhood, passion and support. Our brand vision is promoting individuality and making our dresses inclusive for all. We believe every individual has their own journey and our clothes should make you feel an embodiment of excitement and happiness. We created our brand with the vision to create unique pieces with a special design element in each dress, because why shouldn’t every piece you wear be unique and made with the most excellent techniques and design in mind. Life is too short not to get excited dressing up everyday! That is also why one of the key element of our brand is to make sure its price point is always inclusive to all women. The relationship with our amazing team in Bangladesh comes from our experiences on seeing how terrible workers can be treated when companies put pressure on them to create large scale fast fashion orders. We felt that things can always be done just and fairly. This compelled us to start our own small scale factory where women's needs were at the forefront. Women should always have a choice and be heard, because ultimately every women has different needs and struggles. We hire women and listen to their needs first and subsequently work with them to create a work life balance coupled with fair pay so that no one should need to sacrifice on anything. Your support of our brand is helping us to continue and showing that it can be done differently. We hope you enjoy visiting our website and we appreciate any of your feedback/comments/suggestions on our email info@tahlira.com
Kontaktinformationen
Vereinigtes Königreich
- info@tahlira.com
- tahlira.com
4,0
Gut
154 Bewertungen
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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Das haben sich andere Leute angesehen
Absolutely ridiculous placed an order 2…
Absolutely ridiculous placed an order 2 weeks ago and it’s still not here, no updates no answers to any of email. So disappointed. Deffo don’t recommend.
15. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Tahlira
Dear Customer,
As discussed with you over email last week, there was a delay in the delivery of your parcel and I can see it was agreed to process a refund instead. This has been done by our team successfully and promptly and we don’t have an open order for you. I hope this helps to answer your concerns, if you need any further assistance you can email us anytime on info@tahlira.com.
Kind regards,
Tahlira Customer Service
Amazing!!!
My dress arrived quickly and it is absolutely gorgeous. It is really good quality, well made, and looks exactly the same in person. It's also incredibly flattering.
26. Juli 2024
Sorry but quality not very good
Sorry but quality not very good
Also I return my parcel 10th July still waiting for my refund
8. Juli 2024
Antwort von Tahlira
Dear Customer,
Thank you for your feedback. We offer different fabrics and styles of dresses to ensure we can offer something for all customers at different price points. To find something that is suitable for your requirements, please feel free to email us anytime on info@tahlira.com so that we can help you find something you love!
Once your return parcel has been delivered to us, please allow our returns team up to 7 working days to process this for you and notify you by email. Rest assured we are working as fast as possible to process this for you.
The delivery was very quick and the…
The delivery was very quick and the items quality is 10/10.
12. Juni 2024
Nice dress.. but too long
Beautiful dress, but really long - I’m 5’3.5 & the dress was on the floor , even with 3-4 inch heels. Had to get it altered
17. Juni 2024
amazing
amazing
love the dresses and are super affordable and great material
perfect shipping time
fav website ong
29. Mai 2024
Great and beautiful elegant dress!
15. Mai 2024
Material and quality of stitching is…
Material and quality of stitching is very good. Beyond expectation.
30. März 2024
Customer Service Is Great
Customer Service Is Great , Amazing Excellent, I'm overwhelmed By their Online Customer Support.
30. März 2024
Bewertung ohne vorherige Einladung
Comfy fabric, rapid delivery
Absolutely gorgeous dress. Such lightweight and breathable fabric, best for summer. Received package within 24hrs of ordering. Pleasant experience.
21. März 2024
Bewertung ohne vorherige Einladung
Fast delivery and nice dress!
Fast delivery and dress looks just like the pictures, excited to wear it out!
6. März 2024
Good stitch quality and fast delivery.
1. Februar 2024
You can go for it.
Very good behaviour and service.
Trustworthy page.
Top notch dress quality.
3. Februar 2024
Bewertung ohne vorherige Einladung
10/10
I got exactly what I wanted. The design, the colour and the fit. Service was as stated. The dress arrived when they said it would. No problems at all. Good value for money. 10/10. I award Tahlira 5 stars.
8. Jänner 2024
Fabric was soft and lovely
Very pleased with my purchase, the fabric was lovely and soft and suitable for me! Thank you, will purchase again for more occasions!
12. Dezember 2023
Bewertung ohne vorherige Einladung
Very very bad quality never again
8. Dezember 2023
Antwort von Tahlira
Dear Customer,
Thank you for leaving your feedback. We are sorry to hear that the item was not as you expected, we have a variety of fabrics, cuts and designs at different price points and we would love to assist you to find the perfect item for you. Please let us know anytime if we can help you further with this.
Kind regards,
Sarah
Tahlira Customer Service
Lovely dress but be aware....
Lovely dress and quality as expected but worth highlighting that the customer pays for any returns (I had something that was too small even though I sized up as stated on the website). Also if you order items both from the website and items from the outlet button, even if they are on the same order, you pay postage twice even though the order arrives to you in one package. Apparently items are sent to one packing site before being mailed out to the customer. This does not seem customer friendly to me - why does the customer pay because they use two storage sites for their goods?
13. November 2023
Antwort von Tahlira
Dear Customer,
Thank you for leaving your feedback. We are so glad to hear you liked your dress!
I have noted and passed on your feedback on our delivery and returns fees, and this is being reviewed by our team. We hope to offer the best service for all customers by continuously improving our services.
Kind regards,
Sarah
Tahlira Customer Service
Lovely shop, will buy from them again
I found Tahlira when browsing for dresses and was pleasantly surprised. They have lots of different styles in a single colour which is really helpful. The dress fits perfectly, is comfy and was a good price and I'm really happy with it. Will definitely be looking there for dresses in the future.
19. Oktober 2023
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