Fairly simple to access the account with the phone app. Great to see the real value of my Tally balance increase vs the £. And Tally has been a great way to pay large bills without the pain of verifi... Mehr ansehen
Unternehmen hat geantwortet
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Das sagen Bewerter
If you want to protect your wealth from the gerrymandering of Central Banks then traditionally gold was the way to go. Tally Money is a modern and convenient way to achieve this. Yes, the fees are i... Mehr ansehen
Unternehmen hat geantwortet
Yesterday I contacted TallyMoney to ask some rather basic how-to questions as I am 82 years old, a full time carer to my husband, and not very clever technically! I expected a response by email, but q... Mehr ansehen
Unternehmen hat geantwortet
The Manager and Technical Support Team have worked tirelessly for trying to resolve a card issue, over a period of several months. Today we were able to determine the cause of the problem and reset th... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Tally is the world’s first non-fiat currency to be issued into personal accounts.
Kontaktinformationen
North West House, 119 Marylebone Road, NW15PU, London, Vereinigtes Königreich
- support@tallymoney.com
- tallymoney.com
4,3
Hervorragend
708 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
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Das haben sich andere Leute angesehen
I enquired about getting tally money…
I enquired about getting tally money account but the bad reviews are all generated at the customer service and delays in transfers which puts me off. Again all the questions about fraud when the government is the fraud that we are trying to escape from. So why can't we open private accounts in our private names. That would be very useful and I would definitely sign up
17. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von TallyMoney
Hi there, thanks so much for sharing your thoughts, we really appreciate your honesty.
Just to clarify, Tally isn’t a bank. Every 1 tally equals 1 milligram of gold, giving you money that holds its value over time rather than a fiat currency that loses purchasing power.
We take great pride in our customer support team - our CSAT score is consistently excellent, and most users have a smooth experience with quick responses and friendly help. While online reviews can sometimes focus on isolated issues, they don’t always reflect the positive experiences the majority of our customers have.
We’re always improving our systems to make transfers and onboarding faster and simpler.
As for account setup, ID checks are a regulatory requirement designed to protect every customer.
If you’d like to talk more or give Tally a go, please email support@tallymoney.com and mention this review - we’d be happy to help.
-Team Tally
Easy money and tied to gold
Easy money and tied to gold, TallyMoney has it all with no hidden fees abroad.
16. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von TallyMoney
Thanks for the review! No hidden fees and real value in gold - that’s what Tally’s about.
-Team Tally
I thought this company were a good idea…
I thought this company was a good idea in theory but they took the £9 initial opening fee but the app wouldn’t work.
I asked them close the account and return my money due to my lack of trust in them and they’ve just gone dark.
There our hidden fees aswell so you’re better off just buying physical gold yourself.
13. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von TallyMoney
Hey Scott, sorry to hear you’ve had a bumpy start - that’s not the experience we want anyone to have! Our fees are completely transparent and available to view any time here 👉 https://www.tallymoney.com/legal/fees-charges-and-limits/.
We also offer a 14-day satisfaction period, so if you open an account and decide it’s not for you, we’ll happily refund the activation fee. Just reach out to our friendly support team and they’ll sort it for you.
We never charge hidden fees, and everything’s clearly set out so you always know exactly where your money’s going - no surprises, no sneaky fine print.
If you’d like us to double-check your account, please drop us a message and we’ll get this resolved right away.
-Team Tally
Proceed with caution.
I was considering investing with this company but I checked with the Financial Conduit Authority FCA and they are no longer registered. Who said: "This company is no longer registered with the FCA and can no longer issue electronic money or provide payment services". So be warned.
8. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von TallyMoney
This review is somewhat misleading. TallyMoney has always and continues to operate within a structure under an FCA-approved EMI (Electronic Money Institution). When TallyMoney first went live in the UK we operated under the EMI, PayrNet Limited, and in that structure we were a registered EMD Agent. Now that we are under our current EMI, Transact Payments Limited, we operate as Program Manager and therefore the EMD Agent identification no longer applies. This change has no bearing or affect on the protections and benefits a TallyMoney Account provides our customers.
-Team Tally
Inflation proof current account…
Having started my precious metals investing in 2019 the only thing missing was a convenient means of converting back to cash and being able to purchase goods. Along came TallyMoney, a current account that buys gold and gives access to atm and retail. Easy to set up, charges in line with the markets, gold based on Spot Price, easy to use, accepted everywhere, it seems and an eye catching debit card that sparks conversation. No need for banks. I recommend to all who wish to preserve their wealth and protect against inflation. Brilliant!
1. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von TallyMoney
Thanks for the great review, Martin. It’s great to know the account is meeting your needs and helping you spend with ease. Really appreciate your recommendation and support! ⭐️
-Team Tally
Brilliant solution to inflation
Absolutely brilliant solution to inflation and general government incompetence. Gold that you can spend like money is a revolutionary concept. If your money is sitting in a bank account, it's losing value fast. I highly recommend TallyMoney!
7. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von TallyMoney
Revolutionary? We’ll take that! We’re here to prove money can make sense again - 1 milligram at a time. Thanks, Frank! :)
-Team Tally
Absolutely awful
Absolutely awful! Takes days for your money to get cleared to your account and then want to know the ins and outs of a cats arse. Absolutely awful to deal with, and blame their system saying it’s being built 😳 unbelievable. Don’t touch them. Well if your system is fully up and running, then you need to tell your staff, they continuously and repeatedly said the system is being built but not working yet!
7. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von TallyMoney
Hi William,
We’re really sorry to hear your experience wasn’t what you expected - that’s never what we want for our customers.
Just to clarify, our system is fully up and running. While we’re always improving and adding new features, it’s stable and working as intended. Tally is part of the Faster Payments Scheme, meaning most transfers go through almost instantly. However, some can take a little longer - particularly when there’s a large deposit or a higher volume of transactions over a short period.
When that happens, we may need to purchase and allocate additional gold before crediting it to your account. This can take a few hours to one working day, but it’s a key part of making sure your money is always properly accounted for and protected.
To comply with financial regulations around fraud prevention, anti-money laundering and terrorist financing, we also run security checks on all transactions. If something is flagged, extra verification is needed before approval - which can cause short delays, but it’s a crucial step in protecting our customers and keeping their money safe.
If you ever have a concern about a payment or want to double-check a transfer, our team’s always happy to take a look and confirm the status for you. You can reach us via the in-app chat or at support@tallymoney.com.
-Team Tally
Good but not on Sunday
I have been using TallyMoney for just over a month now. It's easy and simple to use.
Transfer funds in, they show up in the Tally bank within 5 minutes usually unless a Sunday, you wont be able to transfer in on a Sunday due to banks being closed and how Tally works.
They provide a visa debit mastercard usable anywhere your normal visa debit is taken and can withdraw cash from ATMs with it. I haven't tried taking out at an ATM but I have transferred out into my bank through the app. Funds are readily available.
Customer service is fast and they have helped me with any problem or query I have had, resolved within minutes. However they do not have any dedicated support on a Sunday but I have received support on a Sunday through someone working out of hours.
I'm giving 4* simply on the fact that if you transfer in on a Sunday it wont even show until Monday, causing a bit of panic. Other than that everything has been good.
27. September 2025
Bewertung ohne vorherige Einladung
Antwort von TallyMoney
Thanks for the 4⭐! 🙌
Usually, your gold lands in your account within minutes, if not instantly. On rare occasions (often Sundays), deposits can take a little longer. That’s because every tally represents real gold, and if demand is high, we may need to buy more via our LBMA-accredited broker before allocating it. This can take a few hours to a working day. We’d never issue Tally without the gold safely in the vault.
Full FAQ here: https://tallymoney.freshdesk.com/support/solutions/articles/103000173989-why-isn-t-my-transfer-showing-
-Team Tally
TallyMoney is an absolute game changer
TallyMoney is an absolute game changer! Brilliant solution to the effects of inflation, and great customer service too.
24. September 2025
Bewertung ohne vorherige Einladung
Antwort von TallyMoney
Thanks so much for the glowing 5⭐️! We love hearing that Tally is making a real difference against inflation and that our team’s support hit the mark. Here’s to keeping your savings strong and golden!
-Team Tally
You don't loose money instead it goes up
23. September 2025
Bewertung ohne vorherige Einladung
Antwort von TallyMoney
Thanks for the great review! tally has gone up by almost 20% in the last 6 months – a golden win for savvy savers like you!
-Team Tally
Don’t use this TallyMoney platform
Don’t use this TallyMoney platform. There scams and will hold you money for days without plans of depositing it. Their customer services is terrible. I wonder how they got above 4. Ratings. I won’t even give them a star if possible
23. September 2025
Bewertung ohne vorherige Einladung
Antwort von TallyMoney
Hi there, thanks for sharing your feedback. We’re sorry you felt this way. We’d like to reassure you that we never hold back customer funds – they’re always safe. On the rare occasion there are delays, we keep customers updated and work quickly to resolve things. If you’d like to chat further, our support team is always here to help at support@tallymoney.com
More information: https://tallymoney.freshdesk.com/support/solutions/articles/103000173989-why-isn-t-my-transfer-showing-
-Team Tally
I began small with Tally in case it was…
I began small with Tally in case it was too good to be true... Have become very nervous of high street banks was looking for an alternative.
Happily now increasing my account daily with Tally as I watch my funds rise. Thank you Tally. Very easy to use and safer than holding gold
23. September 2025
Bewertung ohne vorherige Einladung
Antwort von TallyMoney
Thank you so much for sharing this, Lyn! Starting small and growing with confidence is exactly what we love to see. We totally get why high street banks can feel a bit shaky these days, so it’s brilliant to hear Tally has given you that extra peace of mind.
-Team Tally
Customer service is poor
Customer service is poor
You can wait 48 hours for a pending deposit and still they won’t do nothing about it
22. September 2025
Bewertung ohne vorherige Einladung
Antwort von TallyMoney
Hi there,
We’re sorry to hear about your experience. We’ve asked for more details as we won’t be able to locate your account using just a nickname. Could you please drop us a line at support@tallymoney.com so our team can look into this for you?
Most deposits via the Faster Payments Scheme appear almost instantly, but there are rare occasions where additional checks or gold reserve allocations are required, which can cause a short delay.
Our support team is usually quick to respond, and we’d love the chance to get this sorted for you as soon as possible.
https://tallymoney.freshdesk.com/support/solutions/articles/103000173989-why-isn-t-my-transfer-showing-
-Team Tally
I am not sure about Tax and Capital…
I am not sure about Tax and Capital Gains ? Also there are chargers to this account that are high. What i thought was holding my Money in a trading 212 account in gold and transferring it to my current account when needed. if there was a flat fee i would be happier but the 0.5% is just annoying. I like the concept but the costs make me think twice about using it ... and the tax !!!
16. September 2025
Bewertung ohne vorherige Einladung
Antwort von TallyMoney
Hi Ben, thanks for taking the time to share your thoughts. We completely understand your concerns about costs and CGT.
With Tally, you’re holding physical, allocated gold in your name - not a CFD or derivative. That means your money is outside of the banking system and protected from counterparty risk, unlike with trading platforms.
Our 0.5% account keeping fee covers the storage, insurance and operational costs of safeguarding your gold. To put that into perspective, it works out at around 42p per month for each £1,000 held (subject to a £3 monthly minimum). Many customers find that peace of mind and transparency are more valuable than hidden or variable charges often built into other products.
On the tax side, holding gold is treated like owning any other asset in the UK, so gains could be subject to Capital Gains Tax (CGT). We can’t provide individual tax advice, but you’ll find more information in our FAQs: https://tallymoney.freshdesk.com/support/solutions/103000257810. If you’d prefer to speak with someone directly, simply email us at support@tallymoney.com (or open the in-app chat feature) and one of our team members will be happy to walk you through it.
-Team Tally
Day 4 and still waiting for my pending…
Day 4 and still waiting for my pending payments lol its so pathetic they need closing down pls ppl be aware don't send money here as u wont see it again and they talk same repeated generic reply! Boring needs stopping
2. September 2025
Bewertung ohne vorherige Einladung
Antwort von TallyMoney
Hi Ali, we know delays are frustrating and we’re really sorry this has happened. While most payments clear quickly, some can take longer due to additional security checks or because new gold must be purchased before allocation. These safeguards are vital to protect your money.
For full details, see: https://tallymoney.freshdesk.com/support/solutions/articles/103000173989-why-isn-t-my-transfer-showing-
Thank you for bearing with us.
-Team Tally
The joining process was relatively…
The joining process was relatively straightforward.
Keeping a high amount of gold whether it’s in your property or someone else’s is extremely risky.
You or whoever, is most likely to get robbed. And many robberies for gold are extremely violent.
I am sooo glad I have a secure place such as tally money to keep getting richer.
I have been searching for something like this for a long, long time.
Now, with tally money, I have a lot of convenience and am very satisfied!!
Thanks for saving me tally money!!!
31. August 2025
Bewertung ohne vorherige Einladung
Antwort von TallyMoney
Thank you so much for sharing this! You’re absolutely right – storing gold yourself can be risky and inconvenient, which is why we’ve built Tally to give you both security and everyday convenience.
We’re thrilled to have you as part of the Tally community – here’s to a bright, golden future together! 💛
-Team Tally
Wow! Best customer experience in ages!
Wow! Love this card experience! Would recommend to anyone. What I really love is the customer support- excellent! I asked for help and it was almost instantaneous
29. August 2025
Bewertung ohne vorherige Einladung
Antwort von TallyMoney
Wow – thank you so much for the golden words! Our customer support team will be delighted to hear this – they work hard to provide speedy assistance, so knowing it felt almost instant makes their day.
-Team Tally
I was apprehensive of opening an…
I was apprehensive of opening an account, and I will admit I am thick, so maybe I just don't understand the point of it.
I thought I'd just put £20 in as a test to see if its value grows. It hasn't grown. Surely if gold has grown, and my £20 was converted into digital gold, then my £20 should be worth a little bit more, even if just a few pence?
I would add more funds if I could see growth, but i'm not seeing it. What am I missing? (Don't say a brain as I know i don't get finances)
28. August 2025
Bewertung ohne vorherige Einladung
Antwort von TallyMoney
Hi Karen! Thanks so much for giving Tally a go and for being honest about your experience, you’re definitely not “thick” at all! This is a really common question.
When you pop £20 into your Tally account, it’s converted into tally (where 1 tally = 1 milligram of gold). The value of your balance then moves in line with the daily gold price, which does go up and down. So depending on the day, your balance might look slightly higher, the same, or even a little lower.
Gold’s strength is usually seen over the long run rather than in a quick test of a few days or weeks.
We’d love to get someone from our Customer Support team to walk you through the process step by step, so it’s all crystal clear. Just drop us a message via the in-app chat or at support@tallymoney.com and we’ll be in touch.
Thanks again for trying us out. Tally’s here to make money simple, not complicated.
-Team Tally
A revolution to banking and money
I have always thought of how to make my money retain its value over time. Coming across tally money was like an answer to prayers and I didn't think twice to set up and transfer money to my account. The account opening process was also very straightforward and easy.
I am definitely recommending tally money to everyone I know.
Thanks to the entire team for setting up this revolutionary invention in banking money and the financial world.
14. August 2025
Bewertung ohne vorherige Einladung
Antwort von TallyMoney
This is what it’s all about - giving people a fairer way to save and spend. Thank you for trusting us and for recommending Tally to others. Every new saver helps build a stronger, people-first money system. 💛
-Team Tally
I feel comfortable opening the account
I feel comfortable opening the account knowing I have an alternative to the main stream financial institutions who I longer trust.
19. August 2025
Bewertung ohne vorherige Einladung
Antwort von TallyMoney
Thanks for sharing - your trust means everything. We’re here to give you a solid alternative you can count on. :)
-Team Tally
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