We hired folks to help us unload our POD and set up the furniture in the house. The guys who came were very professional and efficient. They were very mindful and careful with our furniture. I woul... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Liked the delivery person. Very professional and nice. It was extremely rude of Dolly to send me so many messages telling me to tip him. We always tip and that totally offended us. Tipping is grati... Mehr ansehen
The guys were friendly and efficient. Did a great job setting up the bed. The only thing I wish different was that they didn't off me to keep the additional set of legs for the frame. Having the... Mehr ansehen
My delivery was scheduled for Sunday 6/17. It kept getting canceled. Then rescheduled. Didn't get my delivery until 6/19. Once it got pick up. Everything was fine. The delivery team was GREAT.
Unternehmensdetails
Vom Unternehmen geschrieben
Dolly was created to re-imagine the big and bulky moving and delivery experience by putting the customer in control. We optimize for convenience and safety at an affordable price.With nationwide operations in 45 cities, and millions of moves and of deliveries completed, we are the leading on-demand delivery service trusted by retailers like Best Buy, Williams-Sonoma, The Container Store, Crate & Barrel, and Extra Space Storage. In 2024, Dolly joined the Taskrabbit family, fueled by our joint passion for creating helpful, easy-to-use services that bring customers back time and time again. Founded in 2008, Taskrabbit is a digital platform that connects people seeking help with household tasks—such as furniture assembly, TV mounting, help moving, and home improvements—to skilled, reliable Taskers in their communities. Together, Dolly and Taskrabbit aim to transform the moving and delivery experience for customers.
Kontaktinformationen
901 Fifth Avenue Suite 600, 98104, Seattle, Vereinigte Staaten
- support@dolly.com
- taskrabbit.com/delivery
4,0
Gut
3758 Bewertungen
Bittet Kunden um Bewertungen
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taskers appeared inexperienced
Taskers did not seem particularly knowledgeable about moving a couch. I had to guide them for most of the task.
4. Juni 2026
Verwendet eventuell KI als AntworthilfeMehr lesen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
Damage from delivery
There was a damage caused by the delivery to walls, ceilings, etc. The helpers worked hard but seemed not to have experience with moving a treadmill. I think the damage could have been avoided if there was a little strategizing ahead of time.
3. Juni 2026
Antwort von Dolly
Hi Daria,
Thank you for contacting Taskrabbit Support. We know how big of a deal Moving & Delivery can be, so we’ve got an entire team dedicated to these tasks!
You’ve contacted the main Taskrabbit Support team, but you’ll want to reach our Taskrabbit Delivery team specifically. You can contact them at http://taskrabbit.com/delivery/support, as well as find more information on our Taskrabbit Delivery Help Center (http://delivery-help.taskrabbit.com).
We've shared all the available information regarding your request. Since no further action is needed from our team, we'll close this conversation.
sofa bed delvery
He helped me bring the sofa bed out the box and bring it in the basement which was street level entrance.
3. Juni 2026
Dolly delivery service on time…
The Dolly delivery service was on time and exceeded expectations. They delivered the washer and dryer upstairs and even helped us connect them. They didn’t have to do that but it was a very kind courtesy. Thank you!
3. Juni 2026
Great moving team!
Easy booking. Great customer support with timely response. The helpers were fantastic, they were efficient, they knew what they were doing and super helpful.
2. Juni 2026
Liked movers contracted -not so much office people
Liked movers contracted to move us. Did NOT appreciate the argumental agent who wasted about an hour before the movers could start. She did not communicate well and got us off to a stressful exhausting move.
3. Juni 2026
Person assigned to me never showed up
Person assigned to me never showed up. In fact they called and said they would be there in 90 minutes. Never heard from them again.
2. Juni 2026
Great Service App
I've used Dolly several times and have always had a great experience. Any time I need something moved, I use Dolly.
14. Juli 2025
Delivery Service was Fast and…
Delivery Service was Fast and efficient! Thank you so much
2. Juni 2026
The delivery gentleman was very nice…
The delivery gentleman was very nice and careful of not damaging anything. So helpful too.
2. Juni 2026
There is no communication and it’s Task…
There is no communication and it’s Task rabbit now
2. Juni 2026
Antwort von Dolly
Hi there, We can tell this is super frustrating for you and this is not the experience we want you to have while using the service. We deeply apologise for this poor experience and take it to heart as a learning experience. Please know that we have dedicated Support working around the clock to help the community so if you'd like to give us another chance, visit (http://help.tr.co/) and click the "Contact Us" button to send our team an email at your earliest convenience. We are happy to help!
Hice una compra el día 26 de mayo q…
Hice una compra el día 26 de mayo q debía llegar el día 30 de mayo.. Hoy ya es 4 de junio y no he recibido nada y el seguimiento por la página no existe.. Una muy mala experiencia..
26. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Dolly
Hi Luis - We’re here to help! Please visit the following link to find our full contact details. Our team is available by phone, chat, or email and is eager to assist.
https://support.taskrabbit.com/hc/en-us/articles/210143333-How-Do-I-Contact-Customer-Support-
My tech guy was awesome!
31. Mai 2026
The delivery itself was great
The delivery itself was great, but the originally scheduled date and time had to be rescheduled because Dolly couldn't find helpers for that day/time.
31. Mai 2026
Cordial and helpful delivery person
Cordial and helpful delivery person, item was delivered undamaged
29. Mai 2026
Scuffed and dented all my walls and…
Scuffed and dented all my walls and scratched multiple pieces of furniture.
31. Mai 2026
It would have been nice to know that…
It would have been nice to know that Dolly doesn't exist and that Taskrabbit is the name of the new service. I was expecting Dolly emails and wasn't aware of the namechange so I deleted all my notifications thinking it was a scam as I wasn't expecting Taskrabbit, all the while my delivery was cancelled.
30. Mai 2026
Antwort von Dolly
Hello,
Please give us a call at 844-365-5995 so we can assist you further.
Thank you!
Bad experience
The web client failed twice when I tried to view/edit my task, which made me think it never got scheduled. In reality, it got double-scheduled. So the first one wound up charging me for a no-show, and the second one dinged me 20% when I cancelled it within 48 hours.
Just a bad experience overall. I will not use this service again.
31. Mai 2026
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