Tate Oil Bewertungen 

322
TrustScore 4.5 von 5

4,7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

We've used Tate Oil for several years now. Recently (just before the current oil price got out of hand), we placed an order on a 10 day delivery. Tate Oil delivered today, on promised date and a... Mehr ansehen

Bewertet mit 5 von 5 Sternen

When I called first thing this morning, having run out of oil totally (If only I hadn't missed your call last week!), Matty told me he'd look into when I could get delivery and call me back. I was so... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Our Account Manager, Matthew Rawes is great at his job. Rate/lead time requests are quickly answered enabling me to get a fuel order placed without faffing around. Tate Oil always deliver when they sa... Mehr ansehen

Bewertet mit 5 von 5 Sternen

We've been really impressed with the service from Tate oil, particularly with our diesel deliveries, which have always been prompt and reliable. A big shoutout to our account manager Stacey cousins wh... Mehr ansehen

Unternehmensdetails

  1. Kraftstofflieferant
  2. Diesellieferant
  3. Landmaschinenhändler
  4. Tankstelle
  5. Heizölhändler
  6. Petroleumhändler

Vom Unternehmen geschrieben

We’re a family-run, Yorkshire-based fuel supplier specialising in heating oil, diesel, red diesel, lubricants and additives. With over 50 years’ experience, we pride ourselves on being the same hard-working fuel supplier we were back in 1972. Reach out and get in touch with us today about your domestic, agricultural and commercial fuel requirements.


Kontaktinformationen

4,7

Hervorragend

TrustScore 4.5 von 5

322 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 66 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,7

Alle Bewertungen

(322)

52 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Tate oil i have been using 5 years now…

tate oil i have been using 5 years now and i have to be honnest they are thee best fuel people have used over my 15 years in my job,
and if i email Tammi or carl nothing is to much trouble for them to arrange.
credit where its due

21. Februar 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I’ve used Tate Oil for the last 4/5…

I’ve used Tate Oil for the last 4/5 years. Always extremely helpful. Text before delivery. Think Ion delivers to me. Always a happy chap. Would be great to have an alert when Oil prices drop for future reference then I can fill up at a lower price. Pay monthly and it helps spread the cost.

18. Jänner 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Really fast and efficient service from…

Really fast and efficient service from Matty and everyone at Tate Oil, the driver was extremely happy and friendly, great company!

5. Jänner 2024
Bewertung ohne vorherige Einladung
Tate Oil-Logo

Antwort von Tate Oil

Thanks for the review Henry! Great to hear you've had a good experience.

Thanks for your business!

Bewertet mit 2 von 5 Sternen

Deteriorating service

I have used Taitoil for 10+ years
the service is not as it was. I booked a delivery with tait oil for 1000 litres. They texted on the 27th Dec confirming delivery 28th. On the 28th I called and asked for delivery time, they called back and said between 12 and 2 that day. I waited. I had to book a cab to get my son to lincoln station as his train was due 1.30 and I did not want to miss the oil delivery. At 1.45 Taitoil texted me saying I had a delivery booked for the next day. I called them but no answer as apprently they closed at 2. No oil arrived.
The next day the oil arrived at 7.30. I called Tait and asked why they couldn't have called me to say the first delivery was cancelled? The response that they have no control over drivers. The driver probably got to the end of his shift and went home. Taitoil said the solution was for me to leave keys in future so they can access my property, then I wouldn't have to wait! No apology. Who in their right mind leaves their property and their oil tanks vulnerable?

29. Dezember 2023
Bewertung ohne vorherige Einladung
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Antwort von Tate Oil

Hi Mr Halloway-Churchill, first of all we would thank you for choosing to use Tate Oil to deliver your fuel for the last ten years. Regrettably, it would seem we haven't met our usual standard over the Christmas period for you. The office was closed from 2pm in between Christmas and New Year, and it would seem this is where the problem has arisen. Our drivers are trusted to make their own routes as they know their patch better than anyone, they are however restricted by law to certain driving hours and it looks like the combination of these two factors has led to your delayed delivery. Please accept our sincerest apologies for any inconvenience caused, I will find out who dealt with your call and further training will be given.

Bewertet mit 5 von 5 Sternen

Tate Oil - great prices, delivery and customer service

Having been let down by another company. I tried Tate Oil and they were brilliant. Great prices, no hidden charges unlike the brokers and most importantly delivered to promised dates.
Carl at Tate was extremely helpful and professional in helping to expedite my delivery to avoid a risk of running out. Fully recommend Tate Oil and thank you Carl.

15. Dezember 2023
Bewertung ohne vorherige Einladung
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Antwort von Tate Oil

Thanks for taking the time to write a review Mr Mills.
I'll pass your compliments on to Carl, he'll be made up (on his birthday too).

Bewertet mit 5 von 5 Sternen

Would give 100 stars if I could!

Tate Oil have been absolutely amazing today, and I would give the them 100 stars if I could.
We rang at 8am and they got back to us pretty much straight away for an emergency call out for our oil delivery - same day delivery was arranged - made even better by a cheaper price than was mentioned on their website. Not sure any other oil company could match their incredible prices! Oil was delivered in the afternoon with no problems at all, there was actually something wrong with our reading so we needed less than we thought, but the driver explained clearly that they would only charge for the oil delivered, not what was quoted - just excellent.
A shout out to Emma who went above and beyond with promised callbacks fulfilled and even a follow up call after delivery to make sure everything went well. Exceptionally friendly, courteous, helpful and understanding of our circumstances with having a four month old baby at home - just superstars, all of you. Thank you so much for all your help today, we’ll be back!

23. Oktober 2023
Bewertung ohne vorherige Einladung
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Antwort von Tate Oil

Hi Charlotte, that's fantastic news that you received such good service from the team, and you've made Emma's day by giving her a shout out. Thank you for your business!

Bewertet mit 5 von 5 Sternen

Matty was great over the phone…

Matty was great over the phone completing my order for 1000L Kerosene, very helpful, simple and straightforward. Tate Fuels was also the cheapest - I called 6 providers in Yorkshire and they came out next.

13. Oktober 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

IF I COULD GIVE ZERO STARS I WOULD ATROCIOUS SERVICE

We were due to have an oil delivery yesterday but the driver failed to turn up and lied that he attempted delivery. He firstly claimed that he couldn’t deliver as we were off grid and he needed to use a baby tanker. When I challenged this and explained that he has not made any attempt to deliver as I work from home they then lied again stating that the driver had tried prior to 7am and our gate was locked. Again this is another lie, we were obviously at home at that time and have cctv in place which confirms that no attempt was made.
I’m absolutely disgusted with this company as they clearly have dishonest drivers that pick and choose when they are going to deliver and then lie when they clearly cannot be bothered. We have been getting oil delivered for approx 15 years and have never had a problem with any other company, therefore my advice is to avoid these charlatans at all costs they are unreliable and dishonest then choose not to take action with their drivers when they is clear evidence that they have made no attempt whatsoever to deliver!!!!!!!

5. Oktober 2023
Bewertung ohne vorherige Einladung
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Antwort von Tate Oil

We are sorry that this has happened. We pride ourselves on our very high standards, but despite our system showing our driver at your property, it would seem your order has been missed. We will fully investigate how this miscommunication has come about and how we can learn from it.

Bewertet mit 5 von 5 Sternen

I was expecting my 1st delivery and was…

I was expecting my 1st delivery and was out at the time the driver called me and said he could not get into the tank and if i had a key to it i explained i was 30 minutes away and would come to check as this was my daughters home and they was away the driver said to me was due a break and would wait until i got there when i arrived he was waiting for me i checked the house and could not find keys so together the driver and myself got into the tank and was duly filled with heating oil. i believe your driver Phil went out of his way to be helpful and is a credit to your company.

7. September 2023
Bewertung ohne vorherige Einladung
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Antwort von Tate Oil

We're so lucky to have drivers like Phil. We appreciate you leaving such a shining review and appreciate your business sir!

Bewertet mit 5 von 5 Sternen

Absolutely top notch

Absolutely top notch and so incredibly supportive and helpful for a first time oil user. The whole team - in particular Caitlyn and Brett - bent over backwards to help us when we were starting our adventure in oil deliveries. Both of these people answered every question we had no matter how simple they were and the speed of setting us up was staggering. Our oil came the next morning. WOW is all I can say to the service and professionalism we have encountered.

1. September 2023
Bewertung ohne vorherige Einladung
Tate Oil-Logo

Antwort von Tate Oil

Elaine, that is so kind of you to say. We're so pleased that you experienced good service.

Bewertet mit 5 von 5 Sternen

Excellent company

Excellent company, excellent service, excellent team member whom treated me with dignity and respect...

Dave Mason

21. August 2023
Bewertung ohne vorherige Einladung
Tate Oil-Logo

Antwort von Tate Oil

Hi Dave, that's so kind of you to say. Many thanks for your business.

Bewertet mit 5 von 5 Sternen

Been using Tate for a couple years now…

Been using Tate for a couple years now and have experienced nothing but professionalism & great customer service. We are regularly contacted to ensure our site needs are met and we greatly appreciate the care that we are treated with. A special thanks to Steph Arnold who has been our contact recently, always going the extra mile!

16. August 2023
Bewertung ohne vorherige Einladung
Tate Oil-Logo

Antwort von Tate Oil

Thank you so much for your review JL. I think you might have just made Steph's day!
We appreciate all of your business.

Bewertet mit 5 von 5 Sternen

First Time Ordering …

The Company I work for order fuel from Tate…. This is the first time I have ordered heating oil for my home. Excellent customer service from both Annette and Matty. Very efficient and professional…..
I am sure I will order in future
Thank you

15. August 2023
Bewertung ohne vorherige Einladung
Tate Oil-Logo

Antwort von Tate Oil

Thank you for writing a review Jill, we very much appreciate your business.

Bewertet mit 5 von 5 Sternen

Great response time

Since our account opened with Tate Oil we have been very happy with their speed in delivery and the customer service provided by our account manager Hannah

25. Juli 2023
Bewertung ohne vorherige Einladung
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Antwort von Tate Oil

Thanks Alex, that's great to hear, and thank you for your business!

Bewertet mit 5 von 5 Sternen

Been using Tate Oil for at least 20…

Been using Tate Oil for at least 20 years. Never been let down, price extremely competetive. All staff, phone and delivery, always helpful, overall an excellent company to deal with. Don't often recommend but have to make an exception in this case.
WELL DONE.

7. Juni 2023
Bewertung ohne vorherige Einladung
Tate Oil-Logo

Antwort von Tate Oil

Hi James,

Thank you so much for your unwavering loyalty and support over the past 20 years. We are incredibly grateful for customers like you, who have been with us through thick and thin, and have consistently chosen our brand as your preferred choice.

Bewertet mit 5 von 5 Sternen

Easy ordering process

I ordered heating oil from Matthew and he made the process easy. I have used Tate Oil before and would highly recommend them.

31. Mai 2023
Bewertung ohne vorherige Einladung
Tate Oil-Logo

Antwort von Tate Oil

Hi Barrie, thank you for such a lovely review. Great to hear that Matty made the process easy for you. Thank you for your business.

Bewertet mit 5 von 5 Sternen

Fantastic

We have been using Tate Oil for over a decade and they have never failed us. Absolutely brilliant and Carl our account manager goes above and beyond when required. We would never use anyone else, in the words of Tina Turner they are simply the best

26. Mai 2023
Bewertung ohne vorherige Einladung
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Antwort von Tate Oil

Thanks Julie, we are really proud (Mary) of the effort Carl goes to, to look after his customers. He says he loves his job, but I often wonder, What's Love Got to Do With It?

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