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Tenant Angels Bewertungen 

994
TrustScore 5 von 5

4,9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I was sceptical at the beginning that anything could even be done, but after speaking with Dan from Tenants Angels, he put all worries at ease. He explained the process so well and was very patient wi... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Answered all of my questions promptly and thoroughly. The hassle of documents review and solicitor finding process was done completely by their team. Would recommend anyone having issues with their de... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Excellent customer service; booked calls with me and arranged the call with solicitor around appropriate times for me and made sure I understood everything. Worth every penny. They also identified thi... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Amazing service Daniel Mould was so helpful through the whole process, you can really tell they care about you and your situation. You're treated like a person and not just another case number.... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Rechtsdienstleistungen

Über Tenant Angels

Vom Unternehmen geschrieben

At Tenant Angels, we fight for the rights of tenants in England & Wales.

Specialising in Tenancy Deposit Protection Claims, in the last 12 months alone, we've handled over 1,300 claims for tenants!

The law on deposit protection is very clear, a landlord (or their agent) must protect a tenant's deposit within 30 days of it being paid and it must remain protected for the whole duration of the tenancy until the day the tenant moves out.

If the landlord fails to do this, they have broken the law and the tenant is entitled to the full deposit back plus up to 3x the value of the deposit per breach.

Our service is completely free of charge for tenants and if a tenants would like help with a claim, our partner solicitors operate on a no-win, no-fee basis.

We're a family-run business that is passionate about defending tenants rights. Helping you get exactly what you deserve.

If you need help, please get in touch today for a friendly no-obligation chat.

Tenancy Deposit Claims

Vom Unternehmen geschrieben

Free Tenancy Deposit Checks
If your landlord did not protect your deposit, they have broken the law and you could be owed 3 times the value of your deposit in compensation. Find out free of charge today!
No-win, No-Fee Service
There are ZERO upfront costs! We operate all of our cases on a no win, no fee basis. All legal fees are recovered from the landlord when we win, along with a modest success fee from your compensation. Your compensation can be worth the return of your deposit in full, plus 3x your deposit value on top!
100% Confidential
It's not uncommon for tenants to worry that checking the status of their deposit protection will be flagged to the landlord, especially if you're still living in the property. We can assure you, our service is 100% confidential. Your landlord will not be notified until the day you decide to file a claim.

Kontaktinformationen

Promotion box for Tenant Angels

Free Deposit Check

Unsure if your deposit was protected correctly? Find out today!

4,9

Hervorragend

TrustScore 5 von 5

994 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 48 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,9

Alle Bewertungen

(994)

265 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

I had a very positive experience with…

I had a very positive experience with Tenants Angels when I discovered that my landlord had failed to protect my deposit as legally required.
From the start, the team was professional, clear, and reassuring. They explained my rights in simple terms and guided me through the entire process step by step. I was initially unsure about making a claim, but they made everything straightforward and stress-free.
Communication was excellent throughout — they kept me updated regularly and were always available to answer my questions. Thanks to their expertise and support, my case was handled efficiently and successfully.
I would highly recommend Tenants Angels to anyone who finds themselves in a similar situation. They genuinely care about helping tenants and ensuring landlords follow the law.

18. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Tenant Angels

Hi there,

Thank you for taking the time to write this, it really means a lot.

I’m glad we could make things feel clear and manageable for you, especially at the start when you’re unsure whether to go ahead. That’s usually the hardest part.

Great to hear everything was handled smoothly and you felt supported throughout - that’s exactly what we aim for.

Really appreciate the recommendation as well.

All the best,
Tenant Angels

Bewertet mit 5 von 5 Sternen

Vey helpful

Vey helpful, I really appreciated the efforts in sending all the informations immeditaely, reposnd to any questions promptly. They will also put you in touch with the solicitors, and send you additionional links to help you understanding the legal terms and contracts (Conditional Fee Agreement).

17. Februar 2026
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Antwort von Tenant Angels

Hi Letizia,

Thank you, really appreciate that. Glad everything was clear and you felt well supported throughout.

Good to hear the extra info and links helped as well.

All the best,
Tenant Angels

Bewertet mit 4 von 5 Sternen

Cannot fault there service and appears…

Cannot fault there service and appears my landlord abided by there policy so no fault of tenancy angels. Very quick and efficient response

13. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Tenant Angels

Hi Dean,

Really appreciate you saying that, thank you. Glad we could get you a clear answer quickly, even if everything was in order on the landlord’s side.

All the best,
Tenant Angels

Bewertet mit 5 von 5 Sternen

Quick Resolution

They were quick to respond and get on my case. They equally got me a solicitor to look into my case quickly.

3. Februar 2026
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Antwort von Tenant Angels

Hi Rachel,

Thanks, really appreciate that. Glad we could get things moving quickly for you and get you in touch with the right solicitor.

All the best,
Tenant Angels

Bewertet mit 5 von 5 Sternen

Full professionalism and personalised approach.

Full professionalism and at the same time very friendly and personalised approach. Even if due to my personal circumstances it took me about a year to finally sign an agreement with a solicitor, they always had time for me and checked how I am going (without my feeling to be pushed by them). Whenever I had questions they were very happy to help me and answer them. I recommend Tenant Angels to anyone who wants to claim unprotected deposit.

30. Jänner 2026
Bewertung ohne vorherige Einladung
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Antwort von Tenant Angels

Hi Marta,

Thank you, this is really lovely to read.

You took your time and did things at your own pace, which is exactly how it should be - I’m glad you never felt pressured along the way.

Really appreciate the recommendation as well, and glad we could be there when you needed us.

All the best,
Tenant Angels

Bewertet mit 5 von 5 Sternen

I was put in touch with a solicitor and…

I was put in touch with a solicitor and physically received more than 2 times my deposit via cheque within 3 months.

24. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von Tenant Angels

Hi JJ,

That’s great to hear, thank you. Really pleased it all moved quickly and you got a strong result.

All the best,
Tenant Angels

Bewertet mit 5 von 5 Sternen

Really helpful and kind

They are really helpful. Their one-on-one communication style helped them understand the details of our case. They were really meticulous in checking the details of our case. It was a bit time-consuming (but understandable on their part since they need to ensure that the case was not a scam). But Tenant Angels supported us through the process.

Now we have finally filed the claim against the tenancy agency and the agent (who had ghosted us for 4 months) reached out within a single day. He promised to return the full deposit immediately and begged us to withdraw our claim. We did not do that and currently we are waiting for a proper resolution of our claim. Hopefully, we get properly reimbursed for all the distress that the agency put us through.

13. Jänner 2026
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Antwort von Tenant Angels

Hi Sebastian,

Thank you for taking the time to share this.

I’m glad you felt supported throughout, and I appreciate your patience while we checked everything properly - it’s an important part of making sure cases are solid before moving forward.

Interesting (but not surprising) how quickly things changed once the claim was filed. You’ve handled it well by sticking with the process.

Wishing you the best with the outcome - we’ll be here if you need anything along the way.

All the best,
Tenant Angels

Bewertet mit 5 von 5 Sternen

Extremely quick and professional…

Extremely quick and professional service.

30. Jänner 2026
Bewertung ohne vorherige Einladung
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Antwort von Tenant Angels

Hi Matteo,

Thank you, really appreciate that. Glad we could keep things quick and professional for you.

All the best,
Tenant Angels

Bewertet mit 5 von 5 Sternen

Great help along the way

Great help along the way, always there to explain things properly as I think reading all the solicitors letters ect gets a bit scary all the jargon ect. Would highly recommend them

28. Jänner 2026
Bewertung ohne vorherige Einladung
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Antwort von Tenant Angels

Hi Danielle,

Thank you, really appreciate that. I know exactly what you mean about the legal wording - it can feel a bit overwhelming, so I’m glad we could help make things clearer.

Thanks for the recommendation as well.

All the best,
Tenant Angels

Bewertet mit 5 von 5 Sternen

Tenant Angels were amazing

Tenant Angels were amazing, they were always clear, compassionate and patient with my case. I would highly recommend them, I went for one claim and they found another claim I could make that I hadn't considered. Fantastic staff and company.

18. Dezember 2025
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Antwort von Tenant Angels

Hi Kristian,

Thank you, really appreciate that.

Glad everything was clear and that we could spot the additional claim for you as well - always worth checking properly.

Thanks for the recommendation too.

All the best,
Tenant Angels

Bewertet mit 5 von 5 Sternen

Very on it

Very on it. Great service

20. Jänner 2026
Bewertung ohne vorherige Einladung
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Antwort von Tenant Angels

Hi Antonia,

Thanks, really appreciate that. Glad we could get things sorted for you.

All the best,
Tenant Angels

Bewertet mit 5 von 5 Sternen

Very helpful and kind

Very helpful and kind. Very patient and understanding which helps during anxious times

15. Jänner 2026
Bewertung ohne vorherige Einladung
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Antwort von Tenant Angels

Hi Runnel,

Thank you, really appreciate that. Glad we could be there for you and make things a bit easier during a stressful time.

All the best,
Tenant Angels

Bewertet mit 5 von 5 Sternen

Fantastic help and advice

Tenant angels were prompt, efficient, helpful and understanding. They clearly explained every stage of the process and made everything stress free and simple . They offer a no win no fee service , free advice and support , so you have nothing to lose . I wouldn't hesitate to recommend them

15. Jänner 2026
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Antwort von Tenant Angels

Hi Stephen,

Thank you, really appreciate you taking the time to write this.

Glad everything felt clear and straightforward throughout - that’s exactly what we aim for.

And thanks for the recommendation as well, it means a lot.

All the best,
Tenant Angels

Bewertet mit 5 von 5 Sternen

Using Tenant Angels was very professional and easy

Using Tenant Angels was quick, easy and very professional. They gather the data and passed it to one of their approved solicitors and the case was assessed. The solicitor is in the process of serving our landlord legal documentation asking why they withheld part of our deposit and not placing our deposit into any of the government approved TDP schemes, which is illegal. We are very confident that we will recover all of our withheld funds and succeed in our case. Thank you to all at Tenant Angels, especially Lottie, for all your help and professional advice.

12. Jänner 2026
Bewertung ohne vorherige Einladung
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Antwort von Tenant Angels

Hi Brian,

Thank you, really appreciate you taking the time to share this.

Glad everything’s been smooth so far and that you’re feeling confident moving forward. I’ll make sure Lottie sees this as well - she’ll really appreciate it.

Wishing you the best with the case.

All the best,
Tenant Angels

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