I was sceptical at the beginning that anything could even be done, but after speaking with Dan from Tenants Angels, he put all worries at ease. He explained the process so well and was very patient wi... Mehr ansehen

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Das sagen Bewerter
Answered all of my questions promptly and thoroughly. The hassle of documents review and solicitor finding process was done completely by their team. Would recommend anyone having issues with their de... Mehr ansehen
Excellent customer service; booked calls with me and arranged the call with solicitor around appropriate times for me and made sure I understood everything. Worth every penny. They also identified thi... Mehr ansehen
Unternehmen hat geantwortet
Amazing service Daniel Mould was so helpful through the whole process, you can really tell they care about you and your situation. You're treated like a person and not just another case number.... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Tenant Angels
Vom Unternehmen geschrieben
At Tenant Angels, we fight for the rights of tenants in England & Wales.
Specialising in Tenancy Deposit Protection Claims, in the last 12 months alone, we've handled over 1,300 claims for tenants!
The law on deposit protection is very clear, a landlord (or their agent) must protect a tenant's deposit within 30 days of it being paid and it must remain protected for the whole duration of the tenancy until the day the tenant moves out.
If the landlord fails to do this, they have broken the law and the tenant is entitled to the full deposit back plus up to 3x the value of the deposit per breach.
Our service is completely free of charge for tenants and if a tenants would like help with a claim, our partner solicitors operate on a no-win, no-fee basis.
We're a family-run business that is passionate about defending tenants rights. Helping you get exactly what you deserve.
If you need help, please get in touch today for a friendly no-obligation chat.
Tenancy Deposit Claims
Vom Unternehmen geschrieben

- Free Tenancy Deposit Checks
- If your landlord did not protect your deposit, they have broken the law and you could be owed 3 times the value of your deposit in compensation. Find out free of charge today!
- No-win, No-Fee Service
- There are ZERO upfront costs! We operate all of our cases on a no win, no fee basis. All legal fees are recovered from the landlord when we win, along with a modest success fee from your compensation. Your compensation can be worth the return of your deposit in full, plus 3x your deposit value on top!
- 100% Confidential
- It's not uncommon for tenants to worry that checking the status of their deposit protection will be flagged to the landlord, especially if you're still living in the property. We can assure you, our service is 100% confidential. Your landlord will not be notified until the day you decide to file a claim.
Kontaktinformationen
188 Liscard Road, CH44 5TN, Wallasey, Vereinigtes Königreich
- 0151 372 0280
- info@tenantangels.co.uk
- tenantangels.co.uk

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I had a very positive experience with…
I had a very positive experience with Tenants Angels when I discovered that my landlord had failed to protect my deposit as legally required.
From the start, the team was professional, clear, and reassuring. They explained my rights in simple terms and guided me through the entire process step by step. I was initially unsure about making a claim, but they made everything straightforward and stress-free.
Communication was excellent throughout — they kept me updated regularly and were always available to answer my questions. Thanks to their expertise and support, my case was handled efficiently and successfully.
I would highly recommend Tenants Angels to anyone who finds themselves in a similar situation. They genuinely care about helping tenants and ensuring landlords follow the law.

Antwort von Tenant Angels
Vey helpful
Vey helpful, I really appreciated the efforts in sending all the informations immeditaely, reposnd to any questions promptly. They will also put you in touch with the solicitors, and send you additionional links to help you understanding the legal terms and contracts (Conditional Fee Agreement).

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Cannot fault there service and appears…
Cannot fault there service and appears my landlord abided by there policy so no fault of tenancy angels. Very quick and efficient response

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Very friendly staff and kept me updated…
Very friendly staff and kept me updated all the time

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Quick easy and everything explained…
Quick easy and everything explained with the process

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Quick Resolution
They were quick to respond and get on my case. They equally got me a solicitor to look into my case quickly.

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Full professionalism and personalised approach.
Full professionalism and at the same time very friendly and personalised approach. Even if due to my personal circumstances it took me about a year to finally sign an agreement with a solicitor, they always had time for me and checked how I am going (without my feeling to be pushed by them). Whenever I had questions they were very happy to help me and answer them. I recommend Tenant Angels to anyone who wants to claim unprotected deposit.

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I was put in touch with a solicitor and…
I was put in touch with a solicitor and physically received more than 2 times my deposit via cheque within 3 months.

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Really helpful and kind
They are really helpful. Their one-on-one communication style helped them understand the details of our case. They were really meticulous in checking the details of our case. It was a bit time-consuming (but understandable on their part since they need to ensure that the case was not a scam). But Tenant Angels supported us through the process.
Now we have finally filed the claim against the tenancy agency and the agent (who had ghosted us for 4 months) reached out within a single day. He promised to return the full deposit immediately and begged us to withdraw our claim. We did not do that and currently we are waiting for a proper resolution of our claim. Hopefully, we get properly reimbursed for all the distress that the agency put us through.

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it was very quick and easy.

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Extremely quick and professional…
Extremely quick and professional service.

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Great help along the way
Great help along the way, always there to explain things properly as I think reading all the solicitors letters ect gets a bit scary all the jargon ect. Would highly recommend them

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I am very delighted with the phone call…
I am very delighted with the phone call and the discussion in a professional way on how to go about my case.

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Tenant Angels were amazing
Tenant Angels were amazing, they were always clear, compassionate and patient with my case. I would highly recommend them, I went for one claim and they found another claim I could make that I hadn't considered. Fantastic staff and company.

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Very helpful and kind
Very helpful and kind. Very patient and understanding which helps during anxious times

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Fantastic help and advice
Tenant angels were prompt, efficient, helpful and understanding. They clearly explained every stage of the process and made everything stress free and simple . They offer a no win no fee service , free advice and support , so you have nothing to lose . I wouldn't hesitate to recommend them

Antwort von Tenant Angels
Using Tenant Angels was very professional and easy
Using Tenant Angels was quick, easy and very professional. They gather the data and passed it to one of their approved solicitors and the case was assessed. The solicitor is in the process of serving our landlord legal documentation asking why they withheld part of our deposit and not placing our deposit into any of the government approved TDP schemes, which is illegal. We are very confident that we will recover all of our withheld funds and succeed in our case. Thank you to all at Tenant Angels, especially Lottie, for all your help and professional advice.

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