I recently used Text-Em-All and was really impressed with how simple and fast the entire process was. The platform is very user-friendly, making it easy to send out messages quickly without any con... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I tried other texting programs to promote some of my customer events. There were so many steps. Text-Em-All was so easy to use and the management tool is very comprehensive. I contacted support with a... Mehr ansehen
We Love Text Em All! It has changed the game at our property - we are able to communicate instantly with 99% of our residents. What would be helpful is the ability to send the same message to our... Mehr ansehen
Love this system it makes reaching out to our whole team super easy. I would like to have my distribution list in alphabetical order either by last name or first name. Right now it is a little of bo... Mehr ansehen
Unternehmensdetails
Über Text-Em-All
Vom Unternehmen geschrieben
Company Overview
Text-Em-All is a purpose-driven mass messaging service that prioritizes a positive impact on the community, delivering personalized, informational, and emergency messages to large groups. The company fosters a strong culture and values, focusing on greatness over growth and putting people above profit. Text-Em-All is committed to being a joy to do business with, offering a user-friendly platform for organizations of all sizes. The team at Text-Em-All is dedicated to creating a positive work environment, emphasizing compassion, authenticity, and shared excellence.Features
Text-Em-All’s service includes the following features; text broadcasting (mass text messages or 1-to-many), two-way texting (conversational texting or 1-to-1), scheduled messages, shared inbox, toll-free number verification, 10DLC registration, extended message length, unlimited text numbers, free inbound messages, MMS or image messages, emojis, personalization or custom fields, text signatures, text templates, text surveys, auto-replies, SMS keywords, analytics and reporting, labels, unlimited users, automation, voice broadcasts, call surveys, message library, live transfers, text-to-speech, launch by phone, automatic credit refill, invoicing, contact management, contact groups, file uploads, opt-out protocols, call forwarding, mobile app, custom integrations, and API access.Customer Support
Text-Em-All is known for its high-quality customer support and commitment to providing a great customer experience. The company has consistently received positive reviews and high user ratings, with thousands of reviews since opening its doors in 2005. Customers appreciate the flexibility and efficiency of the service, as well as the support team's responsiveness. Text-Em-All has been recognized by G2, TrustRadius, Trustpilot, and others as a leader in mass texting services and providing exceptional customer support, reflecting their dedication to excellent customer experiences. The company's customer support team, including Senior Customer Experience Specialists, is skilled in customer relations and technical support, ensuring users receive the assistance they need. Overall, Text-Em-All's focus on customer satisfaction and providing a seamless user experience has earned them a strong reputation in the industry and a consistent 75 Net Promoter Score (75).Pricing
Text-Em-All offers a variety of affordable pricing plans to cater to different user needs. Best of all, Text-Em-All pricing is simple and transparent, with no hidden fees, no contracts, and no pushy sales reps. The monthly plan starts at $19, with pricing based on group size, making it ideal for consistent senders who reach the same group(s) each month as often as needed. Plans provide access to the full range of Text-Em-All features, ensuring a comprehensive messaging experience. Additionally, the platform offers credits, or pay-as-you-go pricing model, with costs ranging from 5¢ to 9¢ per credit, suitable for users with occasional or high-volume messaging needs. To help potential customers evaluate the service, Text-Em-All offers a free account so users can evaluate and try the service with 25 free credits.Kontaktinformationen
3803 Parkwood Blvd Suite 900, 75036, Frisco, Vereinigte Staaten
- 877-226-3080
- support@text-em-all.com
- text-em-all.com
Hat 45 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
We had many connection issues through…
We had many connection issues through the years. We are looking for another provider
This is a very way of getting needed…
This is a very way of getting needed information to many people!
Your reports of live answers is verifiably inaccurate
A number of callers that you show on your report as having live answered actually never received the call at all. I am the person who maintains the database, and I am the one who records the messages to be sent. In your report it shows that I received a call that was live answered. This is not accurate. I even checked with my cell phone provider who stated a call never came in from that number to my cell phone, and I never received it, so I can verify that the others in our agency who reported they never received the message are being honest about it. This happened to be a snow event of no consequence. However, if this had been a real-life emergency the fact that the message was not delivered is a HUGE issue, especially when your system reports that the messages are being delivered.
We have been a customer for over ten years and have convinced other agencies to join this service. I am sad that we might have to look for another alternative if this cannot be resolved.
Highly Recommended
Text-Em-All has great customer service and made sure that any issue I had were solved before our conversation was over.
Easy to Use
Although I use it infrequently (mainly to communicate a company closure), I can always return to the main screen and navigate easily. The user experience is high because of it intuity.
A quality mass messaging product, well designed.
Lots of features:
1) The ability to pay as you go rather than being saddled with a monthly fee is great. Had a "competing" service which started billing monthly and credits expired monthly if not used. If you use the service only for special events, monthly billing is very costly.
2) The ability to send text messages or voice mail is useful. Especially for the seniors we send messages to who are not text or tech savvy.
3) The interface is clean and it is easy to create and reuse message templates.
Good to work with
Our church has experienced nothing but…
Our church has experienced nothing but the greatest service from text them all. Keep up the good work. May God bless you this Christmas season and always.
Amazing help
Amazing help! My problem was solved within minutes. Great customer support!
Manny is amazing
Manny is amazing. He's very helpful suggesting strategies and features to make our efforts as effective as possible.
The service is great
The service is great. So many options when choosing how to send notifications. A great asset to our company!
Your phone rep was very patient and…
Your phone rep was very patient and helpful making it easy for me to correct problem. I think her name is Denise Brittany , she was courteous and very patient with me.
The best texting platform out there
The best texting platform out there! It's incredibly user-friendly, delivers real results, and has amazing, friendly customer support. The pricing is fair, and after trying many options, this is the only one that works both properly and efficiently.
Time saver
Our volunteers received a friendly reminder about our closures and early delivery. This allowed us to make sure everyone was aware and cut out having to individually call over 100 people. Also saved our email ending up in junk mail. Saved us loads of time.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.








