Accident Repair Hub LTD Bewertungen 

If I could put 0 or a minus value I would! ARH Emsworth are diabolical. Caused so much stress, lied about timings, incompetent at dealing with a brand new car. My car went to them beginning of Dec 2025 and I get it back tomo (end of July 2026)......8mths after the accident - mental! The first repair (if that's what it can be called) took 4-5mths. The first courtesy car they gave me took 7 days to get after the accident and I only got it because I went to get it, because they were short staffed. That car then broke down coming off the motorway with my three young children, in minus degree weather, so they were freezing on the side of the road.

When I received the car back they had stuck bits back on, reused scuffed bits, left it in their warehouse where they weld, so was covered in rust specs, etc. I took it straight to MG, who had no obligation to help but they took over and made sure it got sorted to the correct standard. MG went above and beyond - think they may have a customer for life. The experience with ARH courtesy of FMG / Tesco has been so awful and has led to me being very ill after 8mths of pushing. Avoid, avoid, avoid!! Just so you know regardless of who your insurer uses as their main repairer, under the consumer rights 2015 you can ask to have your car taken to a garage of your choosing. Wish I'd pushed harder, now knowing this.

Taken the stress out of a stressful situation. The guys were not only really friendly and professional, but much to my relief and gratitude, they did a phenomenal job on the repair of my car. AND… they completed the job a week ahead of schedule!

Good at communicating and staff very friendly, Car looks good as new! Would recommend

Awful communication, promise of call backs never materialised.
Six different delivery dates, with no explanation, had to do all the calling to find out what was going on.
Surely this was easy to correct, but went on right up to the day before delivery.

They kept me up to date with repair works.
The car was delivered back on time, and the work carried out was to a very high standard. The car looks as good as new.

Staff very helpful and friendly and quick service. My car was taken in for repair as it was damaged by another vehicle when brought back to me one of back lights was broken which I noticed and I wasn’t told this had happened whilst in their workshop or apologised to !!! I noticed a slight dent on side of car which I pointed out when brought back to me which was going to be looked at and when the car was dropped off to me today it wasn’t visable in pictures they took when they first took my car and the guy who brought it back to me told me this and basically said the manager said it wasn’t their problem!!! By the way the so called manager has never had any communication with me let alone to sort things out with me or apologise for damage done whilst car was in their care .

Good service, good communication

From 1st contact to final completion, found all staff friendly and informative.
The repair was very good, could not find any fault at all. The car was returned in a clean condition.

Done very good job,staff very friendly

They did an excellent job on my car
They even washed it
Highly recommended!!!
Thank you guys!!!

Excellent efficient service from polite staff with vehicle repaired within timeframe suggested before work was commenced. My car was collected from home and a courtesy car delivered (part of Tesco insurance service) and the car was returned to my home address on completion of the repair. The car was cleaned before return so the car looked in pristine condition.

Customer service very helpful each time I spoke to them

Excellent service, no complaints at all

Smooth process from start to finish, informative communication from company as to progress of repair.

Kept me informed at all times

Very very bad to repair ZERO Experience

The team performed great work on repairing my car. I was kept informed at every step and the car was returned spotless.

Repair not completed at first attempt. Poor paint touch up on second attempt. No communication to update on repair timeline. I would not use them again.

Excellent service from start to finish in all aspects - customer service, courtesy car, the repair and collection. 5 stars.