I give five star for brilliant, helpful service when I was buying 2 screen protectors and wireless headphones but not happy as I am still waiting on reply a long time asking can I change a screen pro... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Great service and great value.... Have been promising myself some earphones for a long time and took advantage of the Happy Plugs sale to order a pair online, they were delivered the following day by... Mehr ansehen
Unternehmen hat geantwortet
I ordered headphones from you, waited a week for them to be sent, and on December 30th I wrote that the headphones were out of stock, and my loved one was left without a gift for December 31st, they s... Mehr ansehen
Unternehmen hat geantwortet
I was going to collect an order from them on Friday because I work too far away to collect it on my way home from work any other day. They had to close early so delivered it to my door instead. Cannot... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
A leading expert in phone repairs, sourcing phones & accessories. We're your one-stop-shop for all things phones. With 10 years experience in this space, we strive to bring you the most unique personal shopping experience online!
Kontaktinformationen
77 Lower Camden Street, D02 XE80, Dublin 2, Irland
- info@thecasecave.ie
- thecasecave.ie
4,4
Hervorragend
155 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Antwort von The Case Cave
Thanks for taking the time to provide us with feedback from your recent shopping experience with us! We look forward to dealing with you again in the future!
Antwort von The Case Cave
Thanks for taking the time to provide us with feedback from your recent shopping experience with us! We look forward to dealing with you again in the future!
Ordered a lens cover for an i phone 14…
Ordered a lens cover for an i phone 14 max pro. Arrived in perfect condition and fits exactly.
14. Februar 2025
Antwort von The Case Cave
Thanks for taking the time to provide us with feedback from your recent shopping experience with us! We look forward to dealing with you again in the future!
Speedy service delivery within 2 days
Speedy service delivery within 2 days. Very happy
14. Februar 2025
Antwort von The Case Cave
Thanks for taking the time to provide us with feedback from your recent shopping experience with us! We look forward to dealing with you again in the future!
Antwort von The Case Cave
Thanks for taking the time to provide us with feedback from your recent shopping experience with us! We look forward to dealing with you again in the future!
I ordered headphones from you
I ordered headphones from you, waited a week for them to be sent, and on December 30th I wrote that the headphones were out of stock, and my loved one was left without a gift for December 31st, they said they would return the money, but they haven't returned anything yet, I wrote many times, but no one answers me, you ruined my New Year, at least give me some moral compensation! I'm very sorry that I ordered from you! I'm waiting for my money back, maybe at least they'll answer me here, and the bosses will see it
24. Dezember 2024
Antwort von The Case Cave
Thanks for taking the time to provide us with feedback from your recent shopping experience with us!
Your claim you haven’t heard back from anyone and that you haven’t received any money back is false as we emailed you first on the 30th of December with a detailed update regarding cancellation and refund details.
As we already explained via email when we initially contacted you to cancel your order as we discovered the item you ordered was out of stock. We were out of office due to the Christmas holidays which were clearly stated both on our website at the time of order and in your confirmation email all items ordered would be dispatched as of the 30th of December. Upon our return to office on the 30th we immediately contacted you with an update regarding the availability issue which we apologised profusely for and issued you a full refund and advised you to allow 5-10 working days for the refund to reflect in your account.
You have now received our initial email on the 30th, the order cancellation email and the refund successfully processed email with the refund timelines detailed. We don’t understand what the confusion is regarding the refund, your refund doesn’t appear immediately in your account as is standard with any company issuing a refund. As already advised you’ll be waiting for between 5-10 working days depending on your bank for the amount to be returned to you. All of this is clearly stated and is available to read in our refunds policy which can be found here:
https://thecasecave.ie/refund_returns/
Antwort von The Case Cave
Thanks for taking the time to provide us with feedback from your recent shopping experience with us! We look forward to dealing with you again in the future!
Antwort von The Case Cave
Thanks for taking the time to provide us with feedback from your recent shopping experience with us! We look forward to dealing with you again in the future!
Antwort von The Case Cave
Thanks for taking the time to provide us with feedback from your recent shopping experience with us! We look forward to dealing with you again in the future!
Excellent company to deal with!
Excellent company to deal with! Quick and efficient!
12. Dezember 2024
Antwort von The Case Cave
Thanks for taking the time to provide us with feedback from your recent shopping experience with us! We look forward to dealing with you again in the future!
Antwort von The Case Cave
Thanks for taking the time to provide us with feedback from your recent shopping experience with us! We look forward to dealing with you again in the future!
Antwort von The Case Cave
Thanks for taking the time to provide us with feedback from your recent shopping experience with us! We look forward to dealing with you again in the future!
Fast shipping and good case
Had a mix up with my order where the wrong case was sent but once I got in contact everything was resolved immediately and I was compensated. Super fast delivery and I’m happy with my case
21. November 2024
Antwort von The Case Cave
Thanks for taking the time to provide us with feedback from your recent shopping experience with us! We look forward to dealing with you again in the future!
Lit Service & Cases 😍
My friend, HAMZA SAEED texted them recently and didn't got reply from the. Dk maybe the mail went to spam. Kindly check the mal box from SEO GUY.
Also, Loved the Case 🤞❤️
11. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von The Case Cave
Thanks for taking the time to provide us with feedback from your recent shopping experience with us! We look forward to dealing with you again in the future!
I got my order delivered promptly n…
I got my order delivered promptly n they kept me informed of the delivery schedule
25. September 2024
Antwort von The Case Cave
Thanks for taking the time to provide us with feedback from your recent shopping experience with us! We look forward to dealing with you again in the future!
Good prices and quick delivery
Good prices and quick delivery. Overall, excellent service
15. September 2024
Antwort von The Case Cave
Thanks for taking the time to provide us with feedback from your recent shopping experience with us! We look forward to dealing with you again in the future!
The popper won’t work and that’s the…
The popper won’t work and that’s the reason I wanted one with the popper I’m 74and find them very handy to hold my. phone
11. September 2024
Antwort von The Case Cave
Thanks for taking the time to provide us with feedback from your recent shopping experience with us! We’re sorry to hear you have had an issue with your item. Can you please email support@thecasecave.ie where we’d be happy to assist you. Thank you.
Very happy thank you
15. Juli 2024
Antwort von The Case Cave
Thanks for taking the time to provide us with feedback from your recent shopping experience with us! We look forward to dealing with you again in the future!
Still haven't been delevered
16. Juli 2024
Antwort von The Case Cave
Hi Michael,
Your review is very unfair & misleading insinuating we never shipped your order when in fact we did.
When you placed your order on the 16th of July you were well aware of the shipping terms from the large purple warning banner displayed on our website which reads “ALL ORDERS PLACED WILL BE SHIPPED ON JULY 29TH”. You then had to click to dismiss the warning before you could continue shopping and you then proceeded to order online regardless. To then follow up with this review is quite bizzare.
You contacted us by email immediately after leaving this review which we replied to promptly even though we were out of office at the time and to which you never bothered to respond to.
Antwort von The Case Cave
Thanks for taking the time to provide us with feedback from your recent shopping experience with us! We look forward to dealing with you again in the future!
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.