I had ordered the wrong item online & called straight away to cancel. The person I spoke to was so friendly & helpful, corrected my order which I then received within 2 days
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Das sagen Bewerter
Such a great shop to visit, with a good online shopping selection too. Very well packaged delivery and timely too. Extremely pleased with my products and a seamless service throughout. Even receiv... Mehr ansehen
Unternehmen hat geantwortet
Quickly after ordering I was informed unfortunately my item was not in stock. I was offered a similar item or a refund. This was swiftly done over the phone by a very apologetic member of the staff. I... Mehr ansehen
I visited the shop for the first time recently and purchased several items. On returning home I then ordered something else online. The order was processed immediately and arrived a few days later by... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
The Crock Ltd is an independant store based in the North Cotswolds, selling everything you need for your kitchen and home, from pots and pans to paintbrushes and screws.
Kontaktinformationen
Digbeth Street, GL54 1BN, Stow-on-the-Wold, Vereinigtes Königreich
- 01451870340
- crockorders@aol.com
- thecrockltd.co.uk
4,9
Hervorragend
269 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Very helpful staff
I had ordered the wrong item online & called straight away to cancel. The person I spoke to was so friendly & helpful, corrected my order which I then received within 2 days
19. Oktober 2026
Good service as always
Easy to find the product I wanted, dispatched very quickly and kept updated on delivery.
28. September 2026
Just what I wanted and very fast…
Just what I wanted and very fast delivery, thank you
23. September 2026
Antwort von The Crock Ltd
Good morning,
Thank you for such a lovely review. We are very pleased you are happy with your order.
Kind regards
Lee
Crocshop
So easy to order on line ,great choice prices good delivery excellent.
Staying in contact with me by email updates on order 😊
18. September 2026
Antwort von The Crock Ltd
Good morning Tracy,
Thank you for your kind review,
We are very pleased you were happy with the ease of our website and the ordering process.
If we can be of any further help you know where we are.
Kind regards
Lee
The package arrived quickly and in…
The package arrived quickly and in great condition.The fast shipping is a big help. A pleasure to do business with.
12. September 2026
Antwort von The Crock Ltd
Good morning,
Thank you for your review, We are so pleased you were happy with the fast shipping and your package arrived safely.
Kind regards
Lee
Fantastic customer service
Fantastic customer service, truly went above and beyond. Will definitely be back to buy again
6. September 2026
Antwort von The Crock Ltd
Good morning,
Thank you for your lovely review, We work hard to make sure we deliver an excellent customer service so to hear you believe you received this is brilliant.
Kind regards
Lee
I wanted to replace a valued mirror…
I wanted to replace a valued mirror that broke and The Crock was the only online store I could find that stocked the same item. Very fast delivery and very safely packaged. Excellent customer service and a nice quality mirror. I can’t as for more.
30. August 2026
Antwort von The Crock Ltd
Good morning Anne,
Thank you for your review, We are so pleased you managed to replace the item you were looking for.
Kind regards
Lee
Antwort von The Crock Ltd
Good morning,
Thank you for your review, We are always here to help if you require anything else.
Kind regards
Lee
Excellent product just what we needed…
Excellent product just what we needed and super fast delivery
13. August 2026
Antwort von The Crock Ltd
Good morning Paul,
Thank you for your review, We are very pleased to see you were happy with your order.
Kind regards
Lee
My purchase arrived within a few days
My purchase arrived within a few days, was well packed and exactly as it was described. I am very pleased.
8. August 2026
Antwort von The Crock Ltd
Good morning Doreen,
Thank you for your review, We are very happy to read you are pleased with your order.
Kind regards
Lee
Prompt and efficient service
Prompt and efficient service. Very happy. Would recommend.
4. August 2026
Antwort von The Crock Ltd
Good morning,
Thank you for your lovely review we are delighted that you are happy with our service.
If there is anything else we can help you with please do get in touch.
Have a lovely day.
Kind regards
Lee
Great choice and excellent value
Great choice and excellent value. The jugs we ordered were really good quality and packed really well, arrived quickly. The sweets were a pleasant surprise!
21. Juli 2026
Antwort von The Crock Ltd
Good morning Linzi,
We are very pleased to hear that you received them all in good time.
Enjoy the Haribo and if there is anything else we can help you with please do get in touch,
Kind regards
Lee
The gentleman I spoke to on the phone…
The gentleman I spoke to on the phone as polite and very helpful with my order .
The service I received was prompt I received my parcel two days later .
20. Juli 2026
Antwort von The Crock Ltd
Good Morning Sheila,
Thank you for your Kind review we work hard to provide the best customer service we can so it is always nice to hear that it is well received.
Kind regards
Lee
Brilliant service from Crock Shop
Brilliant service from Crock Shop, ordered one day, delivered next.
16. Juli 2026
Antwort von The Crock Ltd
Good morning Susan,
Thank you for your review, We are so pleased that your delivery was prompt and efficient.
If there is anything else we can help you with please do get in touch.
Kind regards
Lee
Exactly what I wanted a quick delivery
5. Juli 2026
Excellent service
Excellent service. Quick delivery. I use these for sitting my garden plant pots on.
28. Juni 2026
The company were very helpful in the…
The company were very helpful in the shop which I visited while I was on holiday, I paid postage to have my purchase posted, I ordered some more items and paid postage again which the company refunded to me and they amalgamated my order. It’s these little gestures these days that would make me order from them again.
22. Juni 2026
Antwort von The Crock Ltd
Good morning Pauline,
Thank you for such a kind review, We strive ourselves on providing the best customer service and little acts like this are what it is all about, We are here to help at the end of the day and want all our customers to leave happy knowing they have bought well.
I hope you have a lovely day.
Kind regards
Lee
Very nice company to order from
Quickly after ordering I was informed unfortunately my item was not in stock. I was offered a similar item or a refund. This was swiftly done over the phone by a very apologetic member of the staff. I would definitely use this company again as I am very pleased with how they dealt promptly with the issue.
10. Juni 2026
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