The GP Service Bewertungen 

1 247
TrustScore 4 von 5

3,8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Absolute waste of time! You speak with a Pharmacist who follows a chart. Conclusion - contact your GP! The irony is not wasted as they are supposed to be a private GP Consultation. Don’t waste your mo... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Short notice appt for repeat prescription that would have taken a week on NHS but needed quickly on a Saturday. Excellent service. I got more holistic advice about my health condition in one phone cal... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

On bank holiday Saturday my husband discovered a rash had come up around a tick bite he had sustained walking in Spain 2 weeks ago. Knowing it was high risk for Lyme disease I knew we had to get antib... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I was having a hard time getting a repeat script via NHS which had been stressful, so I made an appointment online with The GP Service. There were some technical issues logging into my account and the... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Allgemeinmediziner

Vom Unternehmen geschrieben

In our busy day-to-day lives, more people are finding it difficult to take time off to see their GP or have to wait on average up to 10 working days to see a GP. We at The GP service provide an Online Doctor service to help diagnose and treat common conditions using our on-line consultation platform. Our aim is to provide a safe, discreet and easy journey for patients who are looking for private medical treatment at their convenience and at a cost that people can afford. Our system allows patients to consult with qualified Doctors with a consultation via online assessment questionnaires or through secure video chat. They can then choose to collect their treatment from any Pharmacy registered with our service. The service also allows Doctors at their sole discretion to provide prescriptions where appropriate as well as referral letters and fit notes. For full details and charges, please refer to our Terms and Conditions on this site.


Kontaktinformationen

3,8

Gut

TrustScore 4 von 5

1247 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 56 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 2 Wochen

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3,8

Alle Bewertungen

(1 247)

63 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Great service and lovely doctors who…

Great service and lovely doctors who are amazing at helping when you can't access your usual doctor. They've rescued me on holidays and at weekends. I can't recommend the lovely Dr Desai enough.

22. November 2025
Bewertung ohne vorherige Einladung
The GP Service-Logo

Antwort von The GP Service

Thank you very much and appreciate your feedback !

Bewertet mit 1 von 5 Sternen

Complete fraud

Complete fraud. Once you put in your card details, they withdraw more than the amount quoted. The website doesn’t work and you can’t get through to the doctor. No chance for refund if that’s the case.

20. November 2025
Bewertung ohne vorherige Einladung
The GP Service-Logo

Antwort von The GP Service

Hi,
We are sorry to hear about your concern and appreciate the chance to clarify this for you. All our prices are clearly displayed on our website, and the full breakdown of charges is shown during the booking process before any payment is made. We can assure you that no charges are taken beyond what is presented at checkout.

If you experienced any issues or have questions about a specific payment, please reach out to us directly via support@thegpservice.co.uk — we are here to help and ensure everything is resolved for you.

Kind regards,

Bewertet mit 1 von 5 Sternen

Wrong medication prescribed

The medication that I was prescribed was not for the condition that I had been diagnosed with during the consultation. I didn't know this until I had collected and paid for it and then looked up what it was suitable for. In fact, one of the side effects was that it can cause the illness that I had, so was completely wrong.
I then had to wait another 2 days to get an appointment with my own GP to get the correct medication and pay for another prescription.
I have written to the GP Service to complain but have had no response so will refer to the GMC.

13. Oktober 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent Service

Excellent Service
Quick and very Thorough
Dr Eddie was thorough and professional throughout my consultation. I am very happy either way The GP Service.
Thank You

30. Oktober 2025
Bewertung ohne vorherige Einladung
The GP Service-Logo

Antwort von The GP Service

Thank you very much and appreciate your feedback !

Bewertet mit 1 von 5 Sternen

Misleading Service and Poor Communication

I used this service earlier this year as I needed to be seen by a GP and was satisfied with the service at the time. However, my recent experience (October 2025) was very disappointing. The booking site clearly stated “Talk to a Doctor” and “See a Doctor,” so it was reasonable to expect a consultation with a qualified GP. However, the person I saw was not a GP - I was informed after the consultation had ended and I queried the notes provided that the person that I saw was a a clinical team member. I booked an appointment with a GP, not a clinical team member or prescriber.

The website’s claims that all doctors are registered with the UK GMC make this particularly misleading, and the booking process should clearly indicate who patients will actually be consulting with.

Also, the consultation notes they provided contained no actionable advice or follow-up plan, merely restating what I had already mentioned. I was expecting medical guidance and next steps, as I had this from them earlier in the year, but not this time! Service has gone downhill!

To make matters worse, the company has not replied to my follow-up/complaint emails for nearly two weeks. I have since used another online GP service that provided a much higher standard of care and ensured that consultations were conducted by registered doctors.

8. Oktober 2025
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Offered same advice as a pharmacist and…

Offered same advice as a pharmacist and advised me to see my GP (which I didnt do as I needed an urgent response). Told me to take painkillers (which Im already doing)!!

25. Oktober 2025
Bewertung ohne vorherige Einladung
The GP Service-Logo

Antwort von The GP Service

Thank you for your feedback. We're sorry to hear the advice didn’t meet your expectations. Our clinician followed standard guidance based on your symptoms, but we understand your concern and appreciate you sharing this — it helps us improve our service.

Bewertet mit 5 von 5 Sternen

Good service

Very good and very helpful

24. Oktober 2025
Bewertung ohne vorherige Einladung
The GP Service-Logo

Antwort von The GP Service

Thank you very much and appreciate your feedback !

Bewertet mit 5 von 5 Sternen

Very polite

Very polite. Helpful. Listen to your own symptoms and happy to look into the medication you’re happy taking.

21. Oktober 2025
The GP Service-Logo

Antwort von The GP Service

Thank you very much and appreciate your feedback !

Bewertet mit 1 von 5 Sternen

rushed appointment wrong medicine prescribed

rushed appointment, wrong & inappropriate medice prescribed. A joke & dangerous consultant & embarrassing. Avoid at all costs

16. Oktober 2025
Bewertung ohne vorherige Einladung
The GP Service-Logo

Antwort von The GP Service

Hi,

Thank you for sharing your feedback, and we’re truly sorry to hear about your experience. We take such concerns very seriously, as patient safety and quality of care are our top priorities.

Could you please share a few more details about your consultation (such as the date and time)? This will help us investigate the matter thoroughly and take appropriate action to ensure this doesn’t happen again.

We sincerely apologise for any inconvenience caused and appreciate you bringing this to our attention.

Kind regards,
Team GP Service

Bewertet mit 2 von 5 Sternen

Very poor operation

Very poor systems. They didn’t even know which of their partner pharmacies sent my first prescription which created problems on their portal.

19. September 2025
The GP Service-Logo

Antwort von The GP Service

We’re sorry to hear about the inconvenience you faced. To clarify, our service issues digital prescriptions, which are not tied to a single pharmacy. This means you can have your prescription dispensed at any pharmacy of your choice, giving you flexibility and convenience. If you experienced issues with the portal or prescription tracking, please share the details with us at support@thegpservice.co.uk
so we can investigate further and ensure this does not happen again.

Bewertet mit 1 von 5 Sternen

Zero stars

Zero stars. I suspect this is a scam.

17. September 2025
Bewertung ohne vorherige Einladung
The GP Service-Logo

Antwort von The GP Service

We’re sorry to hear you feel this way. Please rest assured that The GP Service is a fully legitimate healthcare provider and not a scam. As requested, we have processed a full refund of your charges.

Bewertet mit 2 von 5 Sternen

Poor communication experience

GP was brusque . Her office had a lot of traffic noise and the connection was constantly freezing.

16. September 2025
Bewertung ohne vorherige Einladung
The GP Service-Logo

Antwort von The GP Service

We’re truly sorry to hear about your experience with the consultation. Your feedback is important to us, and we’d like to look into this further. Could you please share more details with us at support@thegpservice.co.uk

Bewertet mit 5 von 5 Sternen

Fast efficient service for medical…

Fast efficient service for medical cannabis. Lots of choice for prescription and price ranges and good quality, fast customer service.

24. Februar 2025
The GP Service-Logo

Antwort von The GP Service

Thank you very much and appreciate your feedback !

Bewertet mit 5 von 5 Sternen

My experience was great because it was…

My experience was great because it was fast and process and received my proscription with in a week thankyou to your team be looking forward to coming bk next time

1. September 2025
The GP Service-Logo

Antwort von The GP Service

Thank you very much and appreciate your feedback !

Bewertet mit 5 von 5 Sternen

Easy to do business with

From consultation to the order, my experience has been one of professionalism, speed and knowledge by all members of staff that I have dealt with so far. I'm very happy.

19. August 2025
The GP Service-Logo

Antwort von The GP Service

Thank you very much and appreciate your feedback !

Bewertet mit 2 von 5 Sternen

Poor service

Extended time between obtaining medical consent/issuing prescription and receiving delivery. Lack of full transparency as to the cause. Prescription only partially delivered

21. August 2025
The GP Service-Logo

Antwort von The GP Service

Hi,

Thank you for your review. We’re sorry to hear about your experience.

Just to clarify, The GP Service is a platform for general healthcare services. It’s possible your enquiry may have been intended for The treat-it clinic a different clinic that offers specialist services with medical cannabis treatments.

If you need help identifying the right clinic or have any general health needs, feel free to reach out to our support team at support@thegpservice.co.uk.

Best regards,
The GP Service Team

Bewertet mit 5 von 5 Sternen

Fast Service

quick, painless, efficient

19. August 2025
Bewertung ohne vorherige Einladung
The GP Service-Logo

Antwort von The GP Service

Thank you very much and appreciate your feedback !

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