The Hills sent a dress that was poor quality and way too big. At first they offered a replacement…never happened. Kept sending emails that I hadn’t returned original dress within 30 days even though... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I have previously provided a written a review for this company, but wanted to update my experience. After weeks of back and forth emails, I finally secured a return form and instructions on how... Mehr ansehen
I love the experience at the hill because it’s easy to order from I’ve gotten four pairs of shoes from them and they are all very, very nice and comfortable great prices and going to Europe in the fal... Mehr ansehen
I can not possible begin with this fraudulent company! Whatever you do please don't purchase anything from this company. The Hill Nashville is a hoax. They represent garment that are not available. Wh... Mehr ansehen
Das sollten Sie wissen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 80 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
The worst experience I have ever had…
The worst experience I have ever had with an online store. The items I ordered only slightly resembled the item photos on the website. The fabrics were of horrible quality and very cheaply constructed. The photos were kind of blurry on the website and there was no description of the fabric content. This should have been a big warning sign. Once ordered, I found that items were shipping directly from China. Sizing was in no way consistent. I ordered 3 small dresses. One fit like an XL and 2 were like XS. Returns? Forget it. They asked for photos of me wearing the items and also photos of the items and their size tags. Not happening. I know this was just the opening round of the "game" and I wasn't wasting any more time on their scam. They know they are a scam and just don't care. I didn't bother returning and sent the items straight to Goodwill. DO NOT purchase from this company.
The item ordered was not the item I received
The item ordered was not the item received. The size was suppose to be large, a tag was sown in the jacket upside down, and it was so small that I could not get my arm into the sleeve. I have spent the last 6 weeks going back and forth through email, with supposedly customer service reps, no return information has been given to me, not to mention no refund. These people are scammers hiding behind a business name.
This website is a scam
This website is a scam. It now redirects you to another website. CS is gone and I am stuck with CHEAP ugly clothes. Do not buy from there
Horrible
Horrible. I would give it less stars if I could. Advertise it’s easy to return something. IT IS NOT in the least. All I wanted was a refund. Now I’m donating it to Goodwill.
I would give no stars if that had been…
I would give no stars if that had been an option. They indicated that returns were easy - they failed to mention that the return was paid by the customer and had to be sent to England. The cost to return this item was 80.00. The item was originally shipped from the US. They promised a voucher and never provided. This is a scam. Do not buy anything from this site.
I ordered a Blazer size medium
I ordered a Blazer size medium. When it arrived it looked very small.l tried it on and it was so small I had to check to see if they sent the right size. It was cheap looking and poorly made it was not true to size. I ask for a refund and was informed that I needed to send them a video of me wearing the blazer.a video of the length. I informed them that I am 75 yrs old and don't know how to use my phone for videos.All I wanted was for them to send me a return label so I can get my money back. This was in June and l'm still waiting. I am forwarding all correspondences to my attorney and the BBB. They are ripping people off. I live on a fixed income and they should be ashame of taking advantage of Seniors and anyone that does business with Them. Please don't order read their reviews I rate them ZERO STARS.....
3 months no order no refund
I ordered in early June, and it is now early August. My order has disappeared from their system so I can’t check on it. I’ve asked for a refund they keep saying oh sure, but no refund ever appears. They are the worst. Stay away!
Terrible company - buyer beware!
Terrible company. Buyers beware. They send their clothes from China; it takes a very long time to receive and their "hassle-free" return policy is a joke. They want pictures, proof the clothes are nothing as described on the website. I believe they are now working under another business name: Egle Boutique. Same scam company.
Not in Nashville
This place is fronting to be from the U.S. but it is in China. Their products are cheap, mis-sized, and their customer service does not work properly - possibly due to AI.
Unwilling to exchange items or issue refund
I bought 3 blouses and all of them were too big. No information on how to return or exchange the items came with the shipment. When I Emailed them requesting instructions for exchanging the items, they requested picture of the items, pictures of the size tags and measurements of the items, and pictures of me wearing the items. I replied that I would prefer a full refund rather than jumping through those hoops. Initially, they said they would accept the return if I paid $30 postage. When I accepted that offer, they replied with asking for all of the pictures again. The company is based in China NOT Nashville. I WOULD NOT RECOMMEND ORDERING ANYTHING FROM THEM!!!
I gave this place a chance without…
I gave this place a chance without researching them and man am I disappointed. Don't believe their return policy! I ordered two of the same size blouse in different colors, one is ok but the other is way too large. I also orders some cute sandals and they are also sized incorrectly and are way to small. I submitted a request to return, and they asked for all types of pictures with measurements to be sent back. After bugging them for two weeks, I finally get the answer that they will offer me 30% off my next purchase??? What the hell? So I guess I'm out $75 and will donate the items. Buyer beware!! Do not recommend shopping here.
I rote a review about thehillsnashvile
I wrote a review about thehillsnashville being an easy site to maneuver and prices being good. The store is not in Nashville it is in China. I have ordered a pair of boots I could have gotten off Temu for cheaper. The store has changed their name to Egle. It would get no stars if that was possible.
Beautiful dresses
I ordered 2 dresses. They were great at communicating through the tracking process. The 2 dresses fit great and were beautiful. I have already worn one and received many compliments
Everything terrible. Quality of fabric. Design does not match advertised photo of garment.
Poor quality of fabric. The actual garment is nothing like the advertised garment. Just a square shape that has no resemblance to the photo of the garment. Terrible customer service. No way to return /refund purchase. Multiple ai generated repeat responses to take a photo if the garment to prove problems. Terrible. Terrible. Lesson learned on my part. Avoid this website.
False Promises for Returns/Refunds
When contacted for a return, they reply, asking for the same information over and over again. They play dumb so they don't have to refund your money, despite their website promising free returns.
Scam do not trust to order from!!
Scam do not trust to order from!!! They would not take my return but want to offer me a 30% voucher! DO NOT BUY FROM THEM!!!!!
Don't Let the Professional Looking Website Fool You
ZERO stars. The professional looking website draws you in, but don't let it fool you. They claim to be based in Delaware, but that isn't the case.
They advertise hassle-free returns, but it is anything but hassle-free. Instead, you'll likely find yourself emailing back and forth while they try to convince you to keep the item or exchange it for a different size (at your expense). Then, when you make one final attempt to return the item, they again try to convince you to keep them by emphasizing the high cost of international return shipping.
I purchased what were advertised as orthopedic shoes, but they were not orthopedic in any way. The quality was comparable to inexpensive shoes you find on Temu or Shein and they cost MORE.
I would not purchase from this company again.
This store don't give full refund no…
This store don't give full refund no matter what happens, they will just give you a voucher, free replacement and a partial refund which as customer should not experience. In addition this store all products came from China i swear it's the FACT!! If you insisted a full refund they will provide different address which is very far and expensive for cx like me.
It’s a scam and not as advertised
It’s a scam and not as advertised. Terrible return policy with partial refund offered. DONT BUY!
SCAM ALERT!!!
0 Stars !! Everything in the comments is true. This company is a scam. My order took weeks to arrive, and the blouse I received was a cheap knockoff, nothing like the catalog photo.
Customer service just gives you the runaround. They push discounts for future purchases but refuse refunds, even if you return the item. The return address they provide is in the UK, and shipping can costs over $100.
Their business model: use high-quality catalog photos to lure you in, then ship cheap imitation merchandise from China. Do not order from them.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.
