Thehillsnashville Bewertungen 

674
•
TrustScore 1.5 von 5

1,7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

The Hills sent a dress that was poor quality and way too big. At first they offered a replacement…never happened. Kept sending emails that I hadn’t returned original dress within 30 days even though... Mehr ansehen

Bewertet mit 1 von 5 Sternen

I have previously provided a written a review for this company, but wanted to update my experience. After weeks of back and forth emails, I finally secured a return form and instructions on how... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I love the experience at the hill because it’s easy to order from I’ve gotten four pairs of shoes from them and they are all very, very nice and comfortable great prices and going to Europe in the fal... Mehr ansehen

Bewertet mit 1 von 5 Sternen

I can not possible begin with this fraudulent company! Whatever you do please don't purchase anything from this company. The Hill Nashville is a hoax. They represent garment that are not available. Wh... Mehr ansehen


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1,7

Ungenügend

TrustScore 1.5 von 5

674 Bewertungen

5 Sterne
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1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 80 % seiner negativen Bewertungen beantwortet

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1,7

Alle Bewertungen

(674)

674 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 1 von 5 Sternen

This company is a scam

This company is a scam. The quality and fit are extremely poor. They advertise a return policy that does not actually exist. Do not be deceived by the word "Nashville" in their name, they are not an American company. If you try to return an item, they will harass you with return emails until you give up - that is their deceptive strategy.

20. Juli 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Can I score this company a -100?

Can I score this company a -100?

I wish I had found this review page before I placed my order with this sham of a company. I received my initial order later than promised. The quality of the items was even more sub-standard than anything I have ever received from China. The garment sizing was incorrect and hung on me like a potato sack.

I contacted the company to initiate my return and was told I needed to take photos of myself in the garments to demonstrate the sizes were incorrect. I took the ridiculous photos, sent them to their support email and was then told they could not process a timely return because they were restructuring their warehouse inventory.

In lieu of the refund issue, I was offered a 15% discount to which I vehemently declined. The next email was a pitiful attempt at empathy, restating the inventory issue and then offered me a 30% discount.

I then tried to call the customer service number and received a voicemail for two individuals referring me to the website for service, and a very inauthentic desire to make my issue right.

Do yourself a favor. Don't waste your time or money, My next stop is to file a complaint with the Delaware Secretary of State and BBB.

20. Juli 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

SCAM!!

SCAM!!! SCAM!!! SCAM!!! If I could give no stars I would. I ordered a pair of orthopedic sandals, the most cheap product I have ever received which is foam. I have contacted the company MULTIPLE times wanting to send product back and get a refund. The communication has SUCKED and I have yet to receive information on how to return shoes. Here’s the best part yet, this business doesn’t actually exist, go check out BBB for verification

3. Juli 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Again… This is a scam

Again… This is a scam. Do not order anything from this company. They do not accept returns. Once they get your money, forget about it. I was sent a pair of shoes that are made of cardboard. Quality is poor. They will keep sending you emails as if they are trying to help you but it’s all a scam. I’m reporting them to the Better Business Bureau. Do not order anything from them. Buyer beware !!!!

9. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

DO NOT PURCHASE ANYTHING FROM THEM

DO NOT PURCHASE ANYTHING FROM THEM. As other reviewers have stated, this is not a mother and daughter, local store that was going out of business. This is a fraudulent poorly run company out of China. My order took over a month to arrive and when it did, the quality is horrible. The sizing is way off in the material and clothes are nothing like what the website shows. Through many emails I’ve tried to get my money back as their website states it is an easy and free return process however it is a scam. I want to send back my order and I have to mail it out of the country. This is a complete scam. Do not give them your money.

1. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I would give a -10 if I could

I would give a -10 if I could. Horrible awful quality just continue to give a runaround when I wanted to return everything wasted $200 and I’m so upset. Huge scam. I have never written a review like this before, but buyer beware! There needs to be a lawsuit against this awful company!!

17. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

PLEASE do not buy anything from this…

PLEASE do not buy anything from this vendor. They do not honor the return policy listed on their website. I purchased two pieces months ago and was told they WOULD NOT return my money. They initially offered me a 10% refund, and when I would not stop, they finally offered me a 20% refund. However, due to a "technical issue" with their "system," I was told I would not be receiving that either and was offered a voucher. This company is dishonest and should not be in business. DO NOT BUY FROM THEM!!!!!!!!!!!!!!

20. Juli 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Stunning quality and colors

Besides the very tasteful ads, the quality of their merchandise is outstanding. I have been disappointed in many other websites because their merchandise is not what it appears.

20. Juli 2026
Bewertung ohne vorherige Einladung
Thehillsnashville-Logo

Antwort von Thehillsnashville

Hi Jbalkgsinet,

Thank you so much for your review. We’re happy to hear that everything went well and that you had a positive experience with us. We know customers have many options when shopping online, so we truly appreciate your trust and support.

We’ll continue working hard to provide an even better experience moving forward.

Sincerely,
The Hills | Customer Support Team

Bewertet mit 1 von 5 Sternen

Very deceptive return policy

Very deceptive return policy. Returns must go to the UK and they even make that very difficult. I found an address for them in Delaware and offered to return it there. They do not accept returns at that address. I do not believe The storefront pictures they use online are legitimate. I do not believe there is a physical store. I also called the number I found for them online, no one answers, just a recording to go online. They did say I could keep the dress - The one that did not fit - the one I did not want and offered me 15% off my next purchase.
Proceed with caution when ordering from Hills Nashville.

9. Juli 2026
Bewertung ohne vorherige Einladung
Thehillsnashville-Logo

Antwort von Thehillsnashville

Hi Joanna,

We’re truly sorry for the frustration this has caused. We understand that sharing this review comes from a real experience, and we do not take that lightly.

We’d like the opportunity to review your order, understand what happened, and work toward a fair resolution. Please send your order details through our official support page so our team can assist you directly.

Sincerely,
The Hills | Customer Support Team

Bewertet mit 5 von 5 Sternen

My daughter convinced me to order here…

My daughter convinced me to order here after she'd had a good experience herself. Now I completely understand why she recommended it because the quality exceeded what I expected.

1. Juli 2026
Bewertung ohne vorherige Einladung
Thehillsnashville-Logo

Antwort von Thehillsnashville

Hi Bethany,

Thank you so much for your review. We’re happy to hear that everything went well and that you had a positive experience with us. We know customers have many options when shopping online, so we truly appreciate your trust and support.

We’ll continue working hard to provide an even better experience moving forward.

Sincerely,
The Hills | Customer Support Team

Bewertet mit 1 von 5 Sternen

What a total rip off!!!

What a total rip off. I thought I was ordering from a Nashville Boutique. Said 2 day delivery easy return. 21 day delivery and impossible return! When item arrived it was cheap but the worst thing was that it is made without zipper. I can’t get over my head or pull up because it has a fitted waist and NO way to access dress. Now they want photos of how it fits ,(IT DOESNT FIT!!! That’s the problem)before they will refund. This was a 70.00 item! How can I further report them???
UPDATE: I sent the picture of the dress to “prove” it has no zipper to allow entrance to the dress….and now they say they want more information 🤦🏼‍♀️🤷‍♀️🤷‍♀️🤷‍♀️

18. Juli 2026
Bewertung ohne vorherige Einladung
Thehillsnashville-Logo

Antwort von Thehillsnashville

Hi Connie,

We’re truly sorry for the frustration this has caused. We understand that sharing this review comes from a real experience, and we do not take that lightly.

We’d like the opportunity to review your order, understand what happened, and work toward a fair resolution. Please send your order details through our official support page so our team can assist you directly.

Sincerely,
The Hills | Customer Support Team

Bewertet mit 1 von 5 Sternen

This website is an absolute scam that…

This website is an absolute scam that sells some of the least quality clothes I have purchased. The pictures on the website vaguely represent the actual design and the return process is absolutely misrepresented on the website as well. Returning something requires shipment back to UK for a cost of $35-$50. Then the website offers you just 30% back instead of paying for shipping, accept they tell you later they can’t process the refund and offer a store credit again for more poorly made misrepresented clothes.

19. Juli 2026
Bewertung ohne vorherige Einladung
Thehillsnashville-Logo

Antwort von Thehillsnashville

Hi Diane,

We’re truly sorry for the frustration this has caused. We understand that sharing this review comes from a real experience, and we do not take that lightly.

We’d like the opportunity to review your order, understand what happened, and work toward a fair resolution. Please send your order details through our official support page so our team can assist you directly.

Sincerely,
The Hills | Customer Support Team

Bewertet mit 5 von 5 Sternen

Love their selection of clothing

Love their selection of clothing. It's not typical and you won't see other people wearing what you are.

18. Juli 2026
Bewertung ohne vorherige Einladung
Thehillsnashville-Logo

Antwort von Thehillsnashville

Hi Shelly,

Thank you so much for your review. We’re happy to hear that everything went well and that you had a positive experience with us. We know customers have many options when shopping online, so we truly appreciate your trust and support.

We’ll continue working hard to provide an even better experience moving forward.

Sincerely,
The Hills | Customer Support Team

Bewertet mit 1 von 5 Sternen

False advertising

False advertising, poor quality, lengthy processes and multiple communications in why issues for refunds. Seems to be AI generated with no resolutions that are reasonable at all. Attempted to put on Better Business Bureau but this business did not come up.

14. Juli 2026
Bewertung ohne vorherige Einladung
Thehillsnashville-Logo

Antwort von Thehillsnashville

Hi Punkin,

We’re truly sorry for the frustration this has caused. We understand that sharing this review comes from a real experience, and we do not take that lightly.

We’d like the opportunity to review your order, understand what happened, and work toward a fair resolution. Please send your order details through our official support page so our team can assist you directly.

Sincerely,
The Hills | Customer Support Team

Bewertet mit 1 von 5 Sternen

returned shoes that were too small

returned shoes that were too small. Had to pay $15 to ship them. The Hills never acknowledged and did not return my monies. There is a phone number which instructs user to contact them through email. They do not answer their email. The shoes were very nice I wanted to exchange them. Now I have no shoes or money and out extra $15 to ship them back.

16. Juli 2026
Bewertung ohne vorherige Einladung
Thehillsnashville-Logo

Antwort von Thehillsnashville

Hi Stacey,

We’re truly sorry for the frustration this has caused. We understand that sharing this review comes from a real experience, and we do not take that lightly.

We’d like the opportunity to review your order, understand what happened, and work toward a fair resolution. Please send your order details through our official support page so our team can assist you directly.

Sincerely,
The Hills | Customer Support Team

Bewertet mit 1 von 5 Sternen

Order was delivered to wrong address

Order was delivered to wrong address. Company sent me a picture of the delivery with wrong address clearly shown. When I contacted them they wanted me to contact delivery company and chase down the delivery site. I have not to this time received credit, refund, or my order. Huge scam!

25. Juni 2026
Bewertung ohne vorherige Einladung
Thehillsnashville-Logo

Antwort von Thehillsnashville

Hi Green,

We’re truly sorry for the frustration this has caused. We understand that sharing this review comes from a real experience, and we do not take that lightly.

We’d like the opportunity to review your order, understand what happened, and work toward a fair resolution. Please send your order details through our official support page so our team can assist you directly.

Sincerely,
The Hills | Customer Support Team

Bewertet mit 1 von 5 Sternen

If I could give 0 stars I would!

If I could give 0 stars I would!
Total scam!
Cheap, cheap quality - nothing like the photos!
They are in China! Tried to return- they gave me a whole runaround about how complicated it is to return internationally and expensive! Offered me 10% back and I could keep the items. I pushed back. I eventually got 30% back and kept the items but the items are useless. They’re awful.
DO NOT PURCHASE FROM THIS COMPANY!!

4. Juni 2026
Bewertung ohne vorherige Einladung
Thehillsnashville-Logo

Antwort von Thehillsnashville

Hi Dana,

We’re truly sorry for the frustration this has caused. We understand that sharing this review comes from a real experience, and we do not take that lightly.

We’d like the opportunity to review your order, understand what happened, and work toward a fair resolution. Please send your order details through our official support page so our team can assist you directly.

Sincerely,
The Hills | Customer Support Team

Bewertet mit 1 von 5 Sternen

Never Again

They only get one star because none is not an option. I ordered 3 pieces from their website. The package took way too long to arrive, that’s the first thing. The fabrics are cheap and sizing is incorrect. I initiated a return and got an email back asking for photos of the garments with measurements, photos of the tags AND a photo of the item on!! These are ridiculous requests and go too far. I emailed them back and said so and just got the same email back. I suspect they try to make it so hard to return that you give up. This is a shady company and I DO NOT RECOMMEND buying from them.

19. Juli 2026
Bewertung ohne vorherige Einladung
Thehillsnashville-Logo

Antwort von Thehillsnashville

Hi Gp,

We’re truly sorry for the frustration this has caused. We understand that sharing this review comes from a real experience, and we do not take that lightly.

We’d like the opportunity to review your order, understand what happened, and work toward a fair resolution. Please send your order details through our official support page so our team can assist you directly.

Sincerely,
The Hills | Customer Support Team

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