THEKULT.COM Bewertungen 372

TrustScore 3.5 von 5

3,3

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

I did not receive the cosrx freebie that was included with my order. Worst experience with this app. I have placed orders before but there was no issue with the previous orders. But my last order has... Mehr ansehen

Bewertet mit 5 von 5 Sternen

The website is user-friendly. I easily found what I've been looking for as they have categorized their items depending on your needs. Plus, I got the item on sale! Payment is also convenient as I had... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

Okei naman yung product,however mali yung payment dun sa courier hindi updated I reported it pero wala response..sana maaddress.Please check your email thanks

Bewertet mit 5 von 5 Sternen

I trust the website but I'm just curious because my perfumes are not sealed individually, so I assume it's not brand new or it's not full when you pack it? Do you have to open the perfumes before plac... Mehr ansehen

Unternehmensdetails

  1. Kosmetikbedarf
  2. Kosmetikgeschäft
  3. Parfümerie

Informationen, die aus verschiedenen externen Quellen stammen

THEKULT.COM is the only online beauty platform, that offers 100% authentic products from well-known local and international brands, with the most affordable prices in the Philippines!


Kontaktinformationen

3,3

Akzeptabel

TrustScore 3.5 von 5

372 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

So nutzt dieses Unternehmen Trustpilot

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Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

You guys didn't do something regarding…

You guys didn't do something regarding my concern and complaint 😠😡

13. März 2020
Bewertung ohne vorherige Einladung
THEKULT.COM-Logo

Antwort von THEKULT.COM

Dear Riza May,

Thank you for leaving us a review. We’re sorry to hear that your experience with our store has not been up to par with your expectations. Kindly note that your feedback is being considered thoroughly to ensure that this doesn’t happen to any other customers in the future. Rest assured, we would like to thank you for making it possible for us to improve on our probable weaknesses.

Please feel free to reach out to cx@thekult.com or contact us via +63 917 650 6010 with any further comments, concerns, or suggestions you wish to share. We would love to make things right this time if you give our store another chance.

-THEKULT.COM Team

Bewertet mit 1 von 5 Sternen

my order did not arrive

13. März 2020
Bewertung ohne vorherige Einladung
THEKULT.COM-Logo

Antwort von THEKULT.COM

Dear Meg,

Thank you for sharing your feedback with us. We’re sorry to hear you had a frustrating experience, and we really appreciate you bringing this issue to our attention. We have already forwarded your concerns to our Operations department and we are further investigating the root cause. Kindly note that your feedback is being considered thoroughly to ensure that this doesn’t happen to any other customers in the future. Thank you for making it possible for us to improve on our probable weaknesses.

Please feel free to reach out to cx@thekult.com or contact us via +63 917 650 6010 with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

-THEKULT.COM Team

Bewertet mit 1 von 5 Sternen

I did not receive my order

13. März 2020
Bewertung ohne vorherige Einladung
THEKULT.COM-Logo

Antwort von THEKULT.COM

Dear K.L,

Thank you for providing us with your review. We’re sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention. We have already forwarded your concerns to our Operations department and we are further investigating the root cause. Kindly note that we are looking into this issue and hope to resolve it promptly and accurately.

Please don’t hesitate to reach out to cx@thekult.com or contact us via +63 917 650 6010 to provide us with details regarding your concern, so that we can help you out specifically. We’re hoping to solve this issue immediately, with your help.

-THEKULT.COM Team

Bewertet mit 3 von 5 Sternen

It is okay.

It is okay.. the smell easily fades unlike my other victoria secret perfumes because I have a lot.

12. März 2020
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

you stated on your website that you…

you stated on your website that you sell authentic products. You sold me fake elizabeth arden green tea body spray! The scent won’t even last for 30 mins.

12. März 2020
Bewertung ohne vorherige Einladung
THEKULT.COM-Logo

Antwort von THEKULT.COM

Dear Shey,

Please allow us to let you know that we only sell 100% authentic products, that are sourced either directly from the brands or from their authorized distributors in the Philippines. Kindly check the following article on our website, to get a precise understanding of the distinction between varieties of scents: https://www.thekult.com/pages/how-to-preserve-the-scent-of-your-perfume

Please don’t hesitate to reach out to cx@thekult.com or contact us via +63 917 650 6010 to provide us with details regarding your concern, so that we can help you out specifically. We would also appreciate it if you could send us photos of the item(s) you purchased for our information.

-The Kult Team

Bewertet mit 1 von 5 Sternen

You are selling FAKE perfumes

You are selling fake perfumes, NOT 100% AUTHENTIC as you claimed. You’re a SCAMMMMM!

12. März 2020
Bewertung ohne vorherige Einladung
THEKULT.COM-Logo

Antwort von THEKULT.COM

Our Valued Customer,

Please allow us to let you know that we only sell 100% authentic products, that are sourced either directly from the brands or from their authorized distributors in the Philippines. Kindly check the following article on our website, to get a precise understanding of the distinction between varieties of scents: https://www.thekult.com/pages/how-to-preserve-the-scent-of-your-perfume

Please don’t hesitate to reach out to cx@thekult.com or contact us via +63 917 650 6010 to provide us with details regarding your concern, so that we can help you out specifically. We would also appreciate it if you could send us photos of the item(s) you purchased for our information.

-The Kult Team

Bewertet mit 1 von 5 Sternen

fake elizabeth arden body mist

Selling fake items

12. März 2020
Bewertung ohne vorherige Einladung
THEKULT.COM-Logo

Antwort von THEKULT.COM

Dear Peachy,

Please allow us to let you know that we only sell 100% authentic products, that are sourced either directly from the brands or from their authorized distributors in the Philippines. Kindly check the following article on our website, to get a precise understanding of the distinction between varieties of scents: https://www.thekult.com/pages/how-to-preserve-the-scent-of-your-perfume

Please don’t hesitate to reach out to cx@thekult.com or contact us via +63 917 650 6010 to provide us with details regarding your concern, so that we can help you out specifically. We would also appreciate it if you could send us photos of the item(s) you purchased for our information.

-The Kult Team

Bewertet mit 1 von 5 Sternen

FAKE PRODUCTS!!!!

FAKE PRODUCTS!!!!
NOT AUTHENTIC!!!

12. März 2020
Bewertung ohne vorherige Einladung
THEKULT.COM-Logo

Antwort von THEKULT.COM

Our Valued Customer,

Please allow us to let you know that we only sell 100% authentic products, that are sourced either directly from the brands or from their authorized distributors in the Philippines. Kindly check the following article on our website, to get a precise understanding of the distinction between varieties of scents: https://www.thekult.com/pages/how-to-preserve-the-scent-of-your-perfume

Please don’t hesitate to reach out to cx@thekult.com or contact us via +63 917 650 6010 to provide us with details regarding your concern, so that we can help you out specifically. We would also appreciate it if you could send us photos of the item(s) you purchased for our information.

-The Kult Team

Bewertet mit 1 von 5 Sternen

very bad no scent at all...maybe fake…

very bad no scent at all...maybe fake or expired.

12. März 2020
Bewertung ohne vorherige Einladung
THEKULT.COM-Logo

Antwort von THEKULT.COM

Our Valued Customer,

Please allow us to let you know that we only sell 100% authentic products, that are sourced either directly from the brands or from their authorized distributors in the Philippines. Kindly check the following article on our website, to get a precise understanding of the distinction between varieties of scents: https://www.thekult.com/pages/how-to-preserve-the-scent-of-your-perfume

Please don’t hesitate to reach out to cx@thekult.com or contact us via +63 917 650 6010 to provide us with details regarding your concern, so that we can help you out specifically. We would also appreciate it if you could send us photos of the item(s) you purchased for our information.

-The Kult Team

Bewertet mit 5 von 5 Sternen

Fast delivery and communicated with me…

Fast delivery and communicated with me if item is on the way. Thank you! 😊

12. März 2020
Bewertung ohne vorherige Einladung
THEKULT.COM-Logo

Antwort von THEKULT.COM

Dear Erica,

Thank you for leaving such a wonderful review. We are thrilled that you enjoyed your experience with us, and our team is extremely happy to read your feedback. We, as the people who’re working hard every day to make beauty accessible to everyone in the Philippines, place customer experience and satisfaction in the heart of our efforts, and your review reaffirms that we are on the right path. Thank you again for your kind words and we look forward to serve you for your next purchase!

-THEKULT.COM Team

Bewertet mit 1 von 5 Sternen

Wrong item delivered

12. März 2020
Bewertung ohne vorherige Einladung
THEKULT.COM-Logo

Antwort von THEKULT.COM

Dear Rheishier,

Thank you for providing us with your review. We’re sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention. We have already forwarded your concerns to our logistics partner and we are further investigating the root cause. Kindly note that we are looking into this issue and hope to resolve it promptly and accurately.

We would appreciate it if you can send us a photo of the item(s) you’ve received at cx@thekult.com to ease the investigation process. We’re hoping to solve this issue immediately, with your help.

-THEKULT.COM Team

Bewertet mit 5 von 5 Sternen

Compared to other online shops THE KULT…

Compared to other online shops THE KULT has the lowest price and the package was handled carefully. Love the perfumes. Thanks

12. März 2020
Bewertung ohne vorherige Einladung
THEKULT.COM-Logo

Antwort von THEKULT.COM

Dear Catherine,

Thank you for leaving such a wonderful review. We are thrilled that you enjoyed your experience with us, and our team is extremely happy to read your feedback. We, as the people who’re working hard every day to make beauty accessible to everyone in the Philippines, place customer experience and satisfaction in the heart of our efforts, and your review reaffirms that we are on the right path. Thank you again for your kind words and we look forward to serve you for your next purchase!

-THEKULT.COM Team

Bewertet mit 4 von 5 Sternen

One time i received an incorrect item…

One time i received an incorrect item and needed to wait for the replacement.

12. März 2020
Bewertung ohne vorherige Einladung
THEKULT.COM-Logo

Antwort von THEKULT.COM

Dear Rhon,

Thanks for your review. We would love to hear more about your experience, so that we can use your valuable feedback to deliver an even better experience next time. Please reach out to cx@thekult.com or contact us via +63 917 650 6010 with any further comments or suggestions you wish to share. Again, thank you for taking the time to review our business!

-THEKULT.COM Team

So funktioniert Trustpilot

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Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

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