First time user of the Little Botanical. Indoor Terrarium with plants insitu. Very well packaged. Ordered on a Friday, received the following Thursday with Standard delivery. A gift for my daughter w... Mehr ansehen
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Das sagen Bewerter
The white hydrangea I ordered for a 'new home' gift was beautiful and my friends love it. Everything was perfect, timely delivery and straightforward order process! Many thanks, I will definitely use... Mehr ansehen
Not usually one to leave a review but wow. Managed to get a beautiful Wisteria in the sale. Delivery was very quick, the wisteria came beautifully packaged, healthy and well looked after beforehand.... Mehr ansehen
I received my fourth or fifth Terranium today from the Little Botanical Company , these are so special I give them as a gift that never fails to impress. These plants come so well packaged I am gues... Mehr ansehen
Unternehmensdetails
- Geschäft für Dekoration und Inneneinrichtung
- Haushaltswarengeschäft
- Geschäft für Pflanzen-Möbel
- Töpfergeschäft
- Blumen-Großhändler
Informationen, die aus verschiedenen externen Quellen stammen
A modern approach to house plants.
Kontaktinformationen
Vereinigtes Königreich
- thelittlebotanical.com
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 50 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
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Das haben sich andere Leute angesehen
Just amazing
Just amazing! I was very sceptical placing an order online for plants as so very often they arrive in a sorry state, but I was treated to a gift card and was amazed at the quality of the plants and also the wrapping which was faultless. I am definitely going to be purchasing again , a very happy customer, thank you .
Excellent Quality Plants
Plants and plants box arrived quickly. Plant box is easy to put together-initially, I couldn't work out where exactly the felt goes, but the instructional video is excellent. And once you realise what to do, it is very straightforward.
All the plants arrived in excellent shape-no casualties. They really do look very health indeed. Very impressed. Not used LB before and you never quite know what to expect when buying online. But, the plants are much better than many I have seen in nurseries. And pretty good value too. Can't wait to plant them up!
Highly recommend!
Gorgeous arrangement bought as a gift. Safely delivered within 2 days. The recipient was very happy and they looked beautiful. Thank you so much!
Beautiful plants
My daughter ordered some plants for her place from The Little Botanical and I was surprised how healthy and beautiful they looked, so I decided to order some as well. The delivery driver obvious didn't care what was inside the boxes, so he delivered them upside down. With a heavy heart I opened the boxes but because the plants were so well wrapped no harm was done. They are beautiful plants and will definitely order from this company again.
I am in love with these plants and…
I am in love with these plants and ceramic pots! They arrived so wonderfully packaged and fit beautifully into my new home. I'll definitely be ordering again - thank you!
Gorgeous plant
Gorgeous plant. Carefully packaged & delivered with care. Great communication keeping me updated on my delivery too. Thank you!
They had my back
When I filled in the form I made a mistake which was rectified by this company. They kept me informed so I didn’t worry. Thankyou
Brilliant experience
Brilliant experience!
After placing an order, I realized I had chosen the wrong color combination for the well-being bundle pots. I called them up to ask if it was possible to change the color combination and it was super easy.
The delivery was fast, and very carefully packed and these plants are very healthy and just beautiful!!
I am super new to the plants, so I look forward to being friendly with them:).
Great experience with beautiful pots!
Birthday gift for my late husband.
Birthday gift for my late husband.
I'm delighted with my choice of gift this year, the terrarium bottle garden is beautiful, healthy and full of life, green as green can be, this is the best one I came across for the price range, UK small business which is what I go for personally.
Highly recommend in all aspects.
Unresponsive
Impossible to get a response from customer service. I have tried every contact method possible.

Antwort von The Little Botanical
A fab find
A fab find. Support this British company. Beautiful products. My Hoya Kerrii succulent was easy to order, pot was personalised and received perfectly the next day. Great gift for valentines! Highly recommend.
Great service
Great service, the parcel arrived early in the scheduled day and exactly as it was in the pictures. The italian handwritten note was accurate and very appreciated!
Great service
Great service. Prompt. Very well packed.
I will be buying from you again.
Thank you.
Excellent service
Excellent service, beautiful plants and a lovely gift of a little succulent.
So helpful and efficient
So helpful and efficient, plants really well packed and just what I wanted
A company's response to a complaint is an excellent measure of their commitment to service
UPDATED:
Having exchanged some communication with Little Botanical, I can see that my experience was an exception due to a combination of things. They take customer feedback seriously and pride themselves on service, as demonstrated by a proper, considered response to my issues by an actual person. A business that addresses a customer's concerns and uses feedback to improve, has my support.
ORIGINAL REVIEW:
Based upon customer service response times and very slow dispatch time, I'm giving this business 2 stars. I placed a condolence order on 29th December. Initial request for delivery update advised a 2nd January dispatch. Subsequent emails on 5th January requesting and update and 7th January requesting a refund were not answered. Today, 8th January, I get an email advising delivery will be made today. So either a hurried "we'd better get this order out now" OR the tropical indoor plant I ordered has been sitting in a freezing sorting warehouse at DPD.
None of these options is acceptable, and neither is ths lack of response to my enquiries for updates.
Arrived beautifully packed
Arrived beautifully packed and the plant was lovely and healthy, would definitely recommend and will certainly order from this company again. Fantastic.
Beautiful Areca palm delivered today
Beautiful Areca palm delivered today, both plant and pot were very well packaged so there was zero damage. The palm looks gorgeous!
Disappointed with product quality and service
Updated- was offered replacement for
one of the plants.
Disappointed with product quality recently, bought a plant bundle and 2 plants - succulent and dracaena completely died. They were treated exactly same way as other plants which seem fine. Customer service didn't offer any help or replacement of plants. Quite Disappointed that there's no real service therefore won't be ordering again.

Antwort von The Little Botanical
Christmas Present
My partner bought me a gift certificate for Christmas and I ordered myself 3 plants as soon as I opened it.
I wasn't expecting them to arrive so soon due to it being Christmas and New Year but they were delivered this afternoon!
They were packaged really securely and arrived in perfect condition. The pots are amazing quality and the plants are beautiful!
I am worried that this might be the start of an addiction....
I'll be keeping my fingers crossed for another gift voucher for my birthday 🤞🏻
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