We visited the Bluewater store to buy birthday gifts. We were assisted by Barbara who was very helpful and made some excellent suggestions. The prices were also very competitive. Barbara then told... Mehr ansehen
Unternehmen hat geantwortet
Standort
Standort wechselnUO94B, Upper Thames Walk, Bluewater, Greenhithe, DA9 9SQ KENT, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Elizabeth helped us out at the bluewater store today. Genuinely such a lovely person, looked after us really well, we felt like VIPs. She helped us find a gift for multiple family members and took ext... Mehr ansehen
Unternehmen hat geantwortet
Today, my son and I visited the perfume shop at Bluewater and we were attended to by Barbara. She was absolutely amazing — very friendly, patient, and professional throughout our visit. Barbara too... Mehr ansehen
Unternehmen hat geantwortet
I asked Barbara in the Bluewater store for advice on a spring/summer fragrance for my son (he has already tried a few and couldn’t decide). She automatically suggested 3 and went out of her way to get... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Parfümerie
- Kosmetikproduktanbieter
- Parfum- und Kosmetikanbieter
- Kosmetikgeschäft
- Anbieter von Duft- und Aromastoffen
- Fachhandel für Haarpflegeprodukte
Vom Unternehmen geschrieben
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Kontaktinformationen
UO94B, Upper Thames Walk, Bluewater, Greenhithe, DA9 9SQ, KENT, Vereinigtes Königreich
5,0
Hervorragend
228 Bewertungen
Bittet Kunden um Bewertungen
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Siobhan is a very helpful
Siobhan is a very helpful, approachable, friendly and persuasive with a wonderful sweet convincing smile.
#bluewaterDartford
9. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Bluewater 59
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Barbara was very helpful
Barbara was very helpful, she made my experience very enjoyable and stress free.
8. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Bluewater 59
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Bluewater store served by Barbara and…
Bluewater store served by Barbara and Michelle wonderful service looking for a birthday gift great advice polite and very knowledgeable brought perfume gift wrapped perfectly can even design your own gift ribbon would highly recommend and I’m sure to be back soon thank you Bluewater team from a delighted customer
2. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Bluewater 59
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
5 star service from Barbara at Bluewater store
We visited the Bluewater store to buy birthday gifts. We were assisted by Barbara who was very helpful and made some excellent suggestions. The prices were also very competitive. Barbara then told us about the gift wrapping service which included a personalised printed ribbon. She expertly wrapped both our gifts and made them look amazing. I would definitely recommend The Perfume Shop at Bluewater and especially Barbara who was so patient and helpful. Thank you.
29. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Bluewater 59
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Awesome service
Today, my son and I visited the perfume shop at Bluewater and we were attended to by Barbara. She was absolutely amazing — very friendly, patient, and professional throughout our visit.
Barbara took her time to help us choose the right fragrances, answered all our questions with a smile, and made the whole shopping experience enjoyable and welcoming. Her customer service was exceptional, and she truly went above and beyond to assist us.
Thank you, Barbara, for your kindness and excellent service. You are a great asset to your team, and we will definitely be returning because of the wonderful experience you gave us today.
29. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Bluewater 59
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Today I was met with so much joy from…
Today I was met with so much joy from Kelly
She was so knowledgeable on all the scents and help me to narrow down my search to the scents I wanted. Very professional in her approach
Best customer service at this branch
Thanks Kelly for all your help!
20. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Bluewater 59
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Elizabeth was fantastic!!
20. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Bluewater 59
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Assisted by Elizabeth today
Assisted by Elizabeth today, very helpful and personable. Thank you again.
19. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Bluewater 59
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Barbara is really great with assisting…
Barbara is really great with assisting us with our buying experience at Bluewater The Perfume Shop. Very attentive and gave us a really nice experience. Thank you.
13. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Bluewater 59
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
How Customer Service Should Be
Thank you to the lovely Elizabeth, who was a great help to me today in the Bluewater branch and ensured I left as a happy, informed and well-treated customer.
11. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Bluewater 59
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great service
Great service. I am very hesitant about buying new perfumes but Elizabeth at Bluewater was fabulous. Worked with my preferences, no pressure and I cam away very happy with my choice. Thank you.
11. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Bluewater 59
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I had no intention of buying any…
I had no intention of buying any fragrance when I visited the store in Bluewater. I was there for something else and just happened to walk past. I decided to have a quick look, with no expectation of purchasing anything. It has been years since I have stepped into a shop to buy fragrance as I have always bought online, so this was a rare visit for me.
As soon as I walked in, I was greeted by Barbara, and she completely changed the experience. She was warm, welcoming and genuinely helpful, without any pressure at all. It did not feel like a sales situation. It felt like speaking to someone I had known for years.
I have worn the same fragrance for around 15 years and never considered changing it. Barbara took the time to show me a wide range of options, going back and forth across the store and letting me try different scents at my own pace. There was no hard sell, just excellent service and real enthusiasm.
There was also a buy one get the second half price offer, which was a bonus, but the reason I made a purchase was entirely down to the experience.
It was a fantastic experience and I would highly recommend visiting the store, especially if Barbara is there. If she is not already the manager, she should be. She is a real credit to the business.
Barbara even charged my .10p for the bag ...
1. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Bluewater 59
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Elizabeth helped us in the blue water…
Elizabeth helped us in the blue water store today. I’m very fussy with perfumes and she was so helpful in helping me decide and giving me advice. Excellent customer service and a wonderful woman overall. 10/10
1. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Bluewater 59
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
We purchased 4 perfume today in…
We purchased 4 perfume today in Bliewater branch because the assistant Barbara was helpful and informed us of 20% for members. The service was fantastic!
24. April 2026
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Bluewater 59
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Elizabeth is amazing
Elizabeth helped us out at the bluewater store today. Genuinely such a lovely person, looked after us really well, we felt like VIPs. She helped us find a gift for multiple family members and took extra care in everything she did, including wrapping the gifts. Really enjoyed our time in the store today!
24. April 2026
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Bluewater 59
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Incredible service
Elizabeth from the blue water store was very helpful and kind. Great service :)
24. April 2026
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Bluewater 59
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Went to bluewater to get some…
Went to bluewater to get some aftershave for my dads birthday Kelly B was lovely and showed us all the different options available lovely customer service
24. April 2026
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Bluewater 59
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing service from Kelly
Amazing service from KellyB, very helpful, thank you!
24. April 2026
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Bluewater 59
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Elizabeth Bluewater store absolutely…
Elizabeth Bluewater store absolutely fantastic. Really knows her fragrances.
Polite, patient & professional all at the same time. Defaintly will be back.
Thank you Elizabeth x
24. April 2026
Bewertung ohne vorherige Einladung
Antwort von The Perfume Shop - Bluewater 59
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Antwort von The Perfume Shop - Bluewater 59
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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