I visited the Brent Cross branch and let me tell you, exceptional service !! The customer service given by Balkees was amazing she really helped me pick the right gift scent and was very patient with... Mehr ansehen
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Prince Charles Drive, Unit N8-N9, NW4 3FP London, England, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
I visited the Brent Cross branch and let me tell you, exceptional service !! The customer service given by Balkees was amazing she really helped me pick the right gift scent and was very patient with... Mehr ansehen
Unternehmen hat geantwortet
Ahmad and Atousa were exceptional. Extremely helpful with finding the right fragrance for my friend and within my budget. They were so friendly yet professional! Because of them, I'll visit that part... Mehr ansehen
Unternehmen hat geantwortet
Balkees has been absolutely amazing. I told her my budget and she was able to give me one of the high-end fragrance based on my budget as a gift for a work colleague excellent advice and support throu... Mehr ansehen
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I was assisted by Balkees today. I was impressed by how down-to-earth she is. The patience that she holds is exceptional. I had a specific taste and she helped me by showing me all the perfumes that s... Mehr ansehen
Unternehmen hat geantwortet
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Prince Charles Drive, Unit N8-N9, NW4 3FP, London, England, Vereinigtes Königreich
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ahmad, he is so nice and very professional. , thanks

Antwort von The Perfume Shop - Brent Cross Boutique 380
The staff who served us was so kind and welcoming. Her name is MEHR. She helped us find everything we needed, which was so sweet and lovely of her. Overall good staffing 👏🏾. Love every scent we got

Antwort von The Perfume Shop - Brent Cross Boutique 380
AHMAD & SHEQUILA OH MY GOD what a lovely experience with these two lovely people. Treated more than just customers. Spent more than 45 minutes with me showing me someone the best perfumes ever. Ahmad was the best among both.

Antwort von The Perfume Shop - Brent Cross Boutique 380
Zilan was helpful, polite and listened showed interest she was amazing.

Antwort von The Perfume Shop - Brent Cross Boutique 380
Areen was very helpful showing us all the perfumes in the store. Super helpful with telling us the notes and giving us recommendations.

Antwort von The Perfume Shop - Brent Cross Boutique 380
I came to buy a scent for my mum and a lady called Dura was extremely helpful and very attentive to what I was looking for. She listened to the specific notes which I was looking for and managed to find me the perfect scent. She also wrapped the gift very nicely for me which was much appreciated, great service thanks again.

Antwort von The Perfume Shop - Brent Cross Boutique 380
Areen was very helpful! And great service

Antwort von The Perfume Shop - Brent Cross Boutique 380
Areen amazing customer service

Antwort von The Perfume Shop - Brent Cross Boutique 380
Dura gave the best customer service
Absolutely amazing
The best

Antwort von The Perfume Shop - Brent Cross Boutique 380
Areen was amazing!! Honestly best customer service I’ve had in a while. Any questions I had she answered so well…definitely coming back because of Areen!

Antwort von The Perfume Shop - Brent Cross Boutique 380
Dura fantastic customer service I recommend to all my relatives and friends 🥰

Antwort von The Perfume Shop - Brent Cross Boutique 380
Khemisa was super helpful at the Brent Cross branch and helped me select a lovely perfume for Mothers day.

Antwort von The Perfume Shop - Brent Cross Boutique 380
Nyrten, she was amazing and very well spoken. Helped us and was very patient. Very helpful staff and amazing service . Thankyou

Antwort von The Perfume Shop - Brent Cross Boutique 380
Nyrtan was amazing help, super friendly and knowledgeable. Made the shopping experience perfect!

Antwort von The Perfume Shop - Brent Cross Boutique 380
Zilan helped me find a birthday gift for my father she showed the best offers while still listening to my request - they had an offer going on today where my purchase was gifted with a bouquet of flowers, which were very lovely. Definitely recommend coming here.

Antwort von The Perfume Shop - Brent Cross Boutique 380
The lovely young lady Zilan helped me find a perfume for my dear wife she was very patient, I was very happy with her service and sold me with her knowledge on the brand eight&bob.

Antwort von The Perfume Shop - Brent Cross Boutique 380
The branch manager is really nice and friendly, the staff have great knowledge on the items I enquired about and the selection of perfumes are wide arrayed. The store is really nice and well presented. Will definitely purchase again from Brent X branch

Antwort von The Perfume Shop - Brent Cross Boutique 380
I popped into the Brent Cross store today and was immediately greeted and served by Khemisa. She was very friendly and helped me find perfume scents when I described my scent preferences and likes. She took her time and really made me feel wonderful as we went about the store sniffing perfumes. I decided on the Marc Jacobs Daisy Wild original perfume and she even gave me a 15% discount! I work in customer service too and it makes me so happy to see good, effective customer service when I go to other stores/brands.
A happy Sonia!

Antwort von The Perfume Shop - Brent Cross Boutique 380
Went for a gift to buy and was unsure of what perfume to get however colleague Ahmed helped tremendously and gave options to find what I was looking for. Very impressed :)

Antwort von The Perfume Shop - Brent Cross Boutique 380
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