The Perfume Shop - Edinburgh St James 360 Bewertungen 

281
TrustScore 5 von 5

5,0

Unit SU 2.28, St James Quarter, 209 St James Crescent, EH1 3AD EDINBURGH, GB


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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

When we entered the store we weren’t planning to buy anything but Eman’s ( one of the staff members ) amazing service helped us find the perfect scents. She was so kind and helpful that we ended up bu... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Made to feel Very welcome upon entering the store.. Callie demonstrated good knowledge about different designers and the fragrances, she helped me hand pick a scent suited to my description.. highly r... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I was looking for a new perfume scent and felt overwhelmed but the colleague Lucy was really good she took the notes I liked and found perfumes she thought I’d love and I did find one she did a great... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Very good collection of luxury global brands. Staff is very friendly and knowledgeable. Thanks to Zoe , she helped me to choose a good Prada perfume for my brother. Love from India.

Unternehmen hat geantwortet


Unternehmensdetails

  1. Parfümerie
  2. Kosmetikproduktanbieter
  3. Parfum- und Kosmetikanbieter
  4. Kosmetikgeschäft
  5. Anbieter von Duft- und Aromastoffen
  6. Fachhandel für Haarpflegeprodukte

Vom Unternehmen geschrieben

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Kontaktinformationen

  • Unit SU 2.28, St James Quarter, 209 St James Crescent, EH1 3AD, EDINBURGH, Vereinigtes Königreich

5,0

Hervorragend

TrustScore 5 von 5

281 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

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5,0

Alle Bewertungen

(281)

36 186 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Very good collection of luxury global…

Very good collection of luxury global brands. Staff is very friendly and knowledgeable. Thanks to Zoe , she helped me to choose a good Prada perfume for my brother. Love from India.

27. August 2026
Bewertung ohne vorherige Einladung
The Perfume Shop - Edinburgh St James 360-Logo

Antwort von The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Bewertet mit 5 von 5 Sternen

great service really good highly…

great service really good highly recommend

27. August 2026
Bewertung ohne vorherige Einladung
The Perfume Shop - Edinburgh St James 360-Logo

Antwort von The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Bewertet mit 5 von 5 Sternen

It was great

It was great, Eman thank you so much for the help!

26. August 2026
Bewertung ohne vorherige Einladung
The Perfume Shop - Edinburgh St James 360-Logo

Antwort von The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Bewertet mit 5 von 5 Sternen

I was looking for a new perfume scent…

I was looking for a new perfume scent and felt overwhelmed but the colleague Lucy was really good she took the notes I liked and found perfumes she thought I’d love and I did find one she did a great job

26. August 2026
Bewertung ohne vorherige Einladung
The Perfume Shop - Edinburgh St James 360-Logo

Antwort von The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Bewertet mit 5 von 5 Sternen

Great effort taken by Lucy to find a…

Great effort taken by Lucy to find a suitable scent for me.

25. August 2026
Bewertung ohne vorherige Einladung
The Perfume Shop - Edinburgh St James 360-Logo

Antwort von The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Bewertet mit 5 von 5 Sternen

Made to feel Very welcome upon entering…

Made to feel Very welcome upon entering the store.. Callie demonstrated good knowledge about different designers and the fragrances, she helped me hand pick a scent suited to my description.. highly recommend

25. August 2026
Bewertung ohne vorherige Einladung
The Perfume Shop - Edinburgh St James 360-Logo

Antwort von The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Bewertet mit 5 von 5 Sternen

Matthew is champ

Matthew was very knowledgeable and helpful. He went over and above the call of duty to get the right scent for me. Well done Matthew. I will come back again. Nate

23. August 2026
Bewertung ohne vorherige Einladung
The Perfume Shop - Edinburgh St James 360-Logo

Antwort von The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Bewertet mit 5 von 5 Sternen

The staff are so nice

The staff are so nice
Kush was such a nice lady she helped us so much and she was really understanding she made us feel comfortable

24. August 2026
Bewertung ohne vorherige Einladung
The Perfume Shop - Edinburgh St James 360-Logo

Antwort von The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Bewertet mit 5 von 5 Sternen

AMAZING SERVICE!!

When we entered the store we weren’t planning to buy anything but Eman’s ( one of the staff members ) amazing service helped us find the perfect scents. She was so kind and helpful that we ended up buying more than expected! Definitely recommend visiting they have great perfumes and amazing customer service.

23. August 2026
Bewertung ohne vorherige Einladung
The Perfume Shop - Edinburgh St James 360-Logo

Antwort von The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Bewertet mit 5 von 5 Sternen

Great staff

Great experience Kush helped me with options based on my preference and have honest inputs ✨

22. August 2026
Bewertung ohne vorherige Einladung
The Perfume Shop - Edinburgh St James 360-Logo

Antwort von The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Bewertet mit 5 von 5 Sternen

Callie C3 was very nice in customer…

Callie C3 was very nice in customer service. Gave us a lot of tips and recommend very nice perfumes to us. My mrs was pleased with her help. Thank you

22. August 2026
Bewertung ohne vorherige Einladung
The Perfume Shop - Edinburgh St James 360-Logo

Antwort von The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Bewertet mit 5 von 5 Sternen

Eman was great and helped to find the…

Eman was great and helped to find the right fragrance based on what I usually like. Amazing customer service.

21. August 2026
Bewertung ohne vorherige Einladung
The Perfume Shop - Edinburgh St James 360-Logo

Antwort von The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Bewertet mit 5 von 5 Sternen

amazing customer service

I was served by a woman called Kush, lovely customer service and very helpful with the signing up of the rewards card :)

21. August 2026
Bewertung ohne vorherige Einladung
The Perfume Shop - Edinburgh St James 360-Logo

Antwort von The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Bewertet mit 5 von 5 Sternen

Kush was very helpful and had great…

Kush was very helpful and had great knowledge

21. August 2026
Bewertung ohne vorherige Einladung
The Perfume Shop - Edinburgh St James 360-Logo

Antwort von The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Bewertet mit 5 von 5 Sternen

Zaheen is a perfect staff helped me…

Zaheen is a perfect staff helped me find the best recommendation of perfumes and guided me step by step of each perfume i really loved it. Coming back soon

20. August 2026
Bewertung ohne vorherige Einladung
The Perfume Shop - Edinburgh St James 360-Logo

Antwort von The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Bewertet mit 5 von 5 Sternen

Jamie was very nice

Jamie was very nice. Swift and efficient service. I asked for suggestions and she did great.

19. August 2026
Bewertung ohne vorherige Einladung
The Perfume Shop - Edinburgh St James 360-Logo

Antwort von The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Bewertet mit 5 von 5 Sternen

Amazing service

Amazing service! Lucy was so patient and helped me find my perfect scent.

18. August 2026
Bewertung ohne vorherige Einladung
The Perfume Shop - Edinburgh St James 360-Logo

Antwort von The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Bewertet mit 5 von 5 Sternen

Kush and Lucy were lovely and super…

Kush and Lucy were lovely and super attentive. They were very patient with me and offered lots of different suggestions based on the notes of scent I like. All around great experience :)

18. August 2026
Bewertung ohne vorherige Einladung
The Perfume Shop - Edinburgh St James 360-Logo

Antwort von The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Bewertet mit 5 von 5 Sternen

We had a great experience

We had a great experience. Service was excellent. Staff ,her name is Cara was very friendly, professional and very helpful.

17. August 2026
Bewertung ohne vorherige Einladung
The Perfume Shop - Edinburgh St James 360-Logo

Antwort von The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Bewertet mit 5 von 5 Sternen

Jaimie was a extremely helpful and…

Jaimie was a extremely helpful and knowledgeable would recommend

12. August 2026
Bewertung ohne vorherige Einladung
The Perfume Shop - Edinburgh St James 360-Logo

Antwort von The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

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