The Pin Factory Bewertungen 548

Amazing service, amazing product. So professional and prompt.

Thanks Pin Factory! great service and pins look great!

Fantastic support to help design and produce a series of challenge coins, including expert advice on options that was essential for keeping us within budget. The result was awesome. Thank you.

All good happy with product and service

Fast, easy & efficient process. Would definitely order again in the future.

Good choice; good products, prompt dispatch and delivery.

I placed an order for customed pins and paid extra for the product to arrive on time. My order sat in someone's email inbox for 5 days before it was handled. They advised me that my order would be fulfilled by the required date. I called the company 3 times on the day my order was due to arrive only to be told the order had been cancelled because they had been unable to fulfill it in the required timeframe. No one had contacted me to advise me, no one had made an effort to refund me the $800 I had paid. No one had provided an explanation. I asked for the issue to be investigated and for the name of the person who manages the business. I am still waiting. I'm sorry, but I will never ever order from The Pin Factory again and I cannot recommend them.

Great communication, information and customer service throughout, and a wonderful final product!

Communication was easy and accessible. The product is really high quality, and we are very happy with final products. The only error was the backing card; it was supposed to be double sided, however all of the information is on the front.

Easy to order - very reasonable cost - quick delivery - quality product :-)

Placed an order from overseas and felt reassured the product would be great as the customer service was superb throughout, from advising on the right product through to delivery. The recipient was thrilled with the embroidered patches for his new enterprise.

Buying was very easy, and prompt delivery, as well as value for money. I could not give you 5 stars, (perfect) as Allah is the only one who is perfect.

Very easy to purchase from and coordinate with. The pins we received were excellent.

Patches ordered but wrong organisations was sent to us. Follow up has been terrible to try to fix the situation, we have had to make all the contact and also paid for the on shipping of the patches that we did receive to the rightful company.

Rang them yesterday after the general manager sent me an email with tracking for another order that was not ours - delivered to a completely different location. he denied sending the email... still no solution from this company to our missing patches only promises of someone contacting us with details. This is now a 4 week old issue with no solution given to us.

Quality product and quick delivery!

The quality was fantastic and the price very competitive.

Key rings arrived today and they look amazing!!!
Thank you so much team at The Pin Factory. We are really pleased.
Can’t wait to show the principal at the school. He’ll be thrilled.
From your assistance with the design, to the communication throughout - you have been professional, accomodating, friendly and reliable.
Thank you!!

Really helpful, on time.