The RealReal - Miami Bewertungen 25

TrustScore 3.5 von 5

3,7

51 NE 40th Street, 33137 Miami, FL, US


Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Super fast and practical return. I was out of the store in under 1 min with my refund already credited.

Unternehmen hat geantwortet

Bewertet mit 2 von 5 Sternen

I purchased a bag from your company a few days ago. I was disappointed that the price was high relative to the quality of the bag, but the packaging was even more disappointing. I have purchased bags... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Great store and people! Felipe was great, quick, and efficient. He processed my return efficiently, and I asked him to do a store credit instead, and changed it quickly on the system. The store... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails

  1. Damenmodengeschäft
  2. Bekleidungsgeschäft

Vom Unternehmen geschrieben

The RealReal offers women's and men's luxury fashion brands such as Chanel, Christian Louboutin, Céline, Hermes, Gucci, Louis Vuitton, Manolo Blahnik and Rolex.


Kontaktinformationen

3,7

Akzeptabel

TrustScore 3.5 von 5

25 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

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Bewertet mit 5 von 5 Sternen

Super fast and practical return

Super fast and practical return. I was out of the store in under 1 min with my refund already credited.

9. April 2026
The RealReal - Miami-Logo

Antwort von The RealReal - Miami

We are happy to hear that our return process was so quick and easy for you. We appreciate your feedback and are glad you enjoyed your experience.

Bewertet mit 2 von 5 Sternen

Packaging

I purchased a bag from your company a few days ago. I was disappointed that the price was high relative to the quality of the bag, but the packaging was even more disappointing. I have purchased bags from your company on several occasions, and the packaging has let me down every single time.

16. April 2026
The RealReal - Miami-Logo

Antwort von The RealReal - Miami

We appreciate your feedback. We're truly sorry the bag's price didn't meet your expectations for its quality, and the packaging was unsatisfactory. Please feel free to reach out by email at reviews@therealreal.com if there is anything we can do to assist you further.

Bewertet mit 4 von 5 Sternen

It’s good to constantly find great…

It’s good to constantly find great prices for quality products.

16. März 2026
The RealReal - Miami-Logo

Antwort von The RealReal - Miami

We're happy you consistently find great prices for quality products! We appreciate your feedback and are grateful for your support.

Bewertet mit 1 von 5 Sternen

Horrible business

Horrible business. Consigned with Lela Visnjevac and it was a total nightmare. They make all these promises to get your items and once they have them, good luck ever getting assistance again. They sold a pair of excellent condition YSL shoes for $65!!!! Offering a commission of $13!!!!!! Beware of these con artists and understand why they are being sued left and right. Rather than take accountability, Lela blocked my calls and for weeks continues to give me the run around. Avoid these crooks and go somewhere reputable! Will EMAIL YOU TO DEATH WITHOUT DOING ANYTHING THEY PROMISE TO DO.....

12. Februar 2026
Bewertung ohne vorherige Einladung
The RealReal - Miami-Logo

Antwort von The RealReal - Miami

We appreciate you bringing this to our attention. We're sorry to hear about the issues you experienced with your consignment and the low selling price. Please contact us at reviews@therealreal.com with details, so we can investigate this further.

Bewertet mit 1 von 5 Sternen

This company is a JOKE their customer…

This company is a JOKE their customer service is non existent, they lie and they couldn’t care less about their terrible service. Tried to buy a very expensive bag and because they don’t allow you to buy a bag and have it shipped to your sister or your friends house they just cancel the order. The staff in the Miami shop are rude and nasty. Don’t shop here

20. Februar 2026
Bewertung ohne vorherige Einladung
The RealReal - Miami-Logo

Antwort von The RealReal - Miami

We regret you had this experience and that our service and policies caused frustration. Please email us at reviews@therealreal.com with details for help.

Bewertet mit 1 von 5 Sternen

Dishonest company.

I sent in a designer item. It was instantly marked as sold at a ridiculously low price, leaving me with a $16 payout. I immediately asked for my item back and was told for over a day that it was still in the warehouse and not to worry.

Later, I received an email saying it had already sold and shipped. After complaining again, I was told it shipped after my return request—directly contradicting what I had been told earlier.

The company was not truthful, and since the item never appeared publicly, I strongly suspect internal misconduct.
I will never do business with them again.

7. Jänner 2026
Bewertung ohne vorherige Einladung
The RealReal - Miami-Logo

Antwort von The RealReal - Miami

We’re very sorry to hear about your experience and understand how frustrating this situation must be. While we’re unable to return items once they have sold, we recognize that the payout and the communication you received fell short of expectations. We take concerns like this very seriously and want to review the matter thoroughly. Please contact us at reviews@therealreal.com and we will continue to follow up with you via email to address your concerns.

Bewertet mit 5 von 5 Sternen

You delivered on time and with a piece…

You delivered on time and with a piece of jewelry basically as stated--mint condition.

9. Dezember 2025
The RealReal - Miami-Logo

Antwort von The RealReal - Miami

We're happy to hear that your jewelry arrived on time and in excellent condition! Thank you for sharing your positive experience with us.

Bewertet mit 5 von 5 Sternen

Love this platform

Love this platform. I’ve been both selling items I don’t want anymore and buying cool pieces and you’ve been a great part of me keeping my wardrobe fun and exiting.
Thank you!!!

16. November 2025
The RealReal - Miami-Logo

Antwort von The RealReal - Miami

We're happy to hear that you love our platform! It's great to know we've helped you keep your wardrobe fun and exciting through buying and selling. Thank you for your positive feedback!

Bewertet mit 1 von 5 Sternen

The dress came in horrible condition

The dress came in horrible condition. It smelled with sweat. It looked like it has been washed about 50 times and the whole shape was out of whack. I consign with this company for many years and unfortunately the quality of the service went all the way down. The dress is absolutely not wearable. !!

12. November 2025
The RealReal - Miami-Logo

Antwort von The RealReal - Miami

We’re so sorry you received your item not as described and we’ll make it right if an item doesn’t match up to our description. Please email us at reviews@therealreal.com with the order number and we'll sort this out for you right away.

Bewertet mit 5 von 5 Sternen

Real Real

Real Real
Is easy and great way to shop and consign items you are done with. Great care!

27. Oktober 2025
The RealReal - Miami-Logo

Antwort von The RealReal - Miami

Thank you for your review!

Bewertet mit 5 von 5 Sternen

My Number one app

My Number one app

19. Oktober 2025
The RealReal - Miami-Logo

Antwort von The RealReal - Miami

We're so glad to hear you had a positive experience with us. We appreciate your kind words and feedback.

Bewertet mit 5 von 5 Sternen

Great prices- amazing products

Great prices- amazing products! I couldn't be happier with my bargains

10. Oktober 2025
The RealReal - Miami-Logo

Antwort von The RealReal - Miami

We're so happy to hear that you're pleased with the amazing products and great prices you found. Thank you for sharing your positive experience!

Bewertet mit 5 von 5 Sternen

Great store and people!

Great store and people!

Felipe was great, quick, and efficient. He processed my return efficiently, and I asked him to do a store credit instead, and changed it quickly on the system.

The store was well organized and had beautiful items, would come back, and recommend it to others.

14. Oktober 2025
The RealReal - Miami-Logo

Antwort von The RealReal - Miami

We appreciate your feedback!

Bewertet mit 5 von 5 Sternen

Quality Merchandise

Quality Merchandise, Friendly but not overbearing staff. I snagged a couple of NWT items. Very pretty, organized store.

2. September 2025
The RealReal - Miami-Logo

Antwort von The RealReal - Miami

Thank you for your feedback!

Bewertet mit 5 von 5 Sternen

Great product

Great product. On time. Is to exchange

16. August 2025
The RealReal - Miami-Logo

Antwort von The RealReal - Miami

Thank you for your feedback! We’re happy to hear you loved the product and that it arrived on time. We appreciate your support!

Bewertet mit 4 von 5 Sternen

Need to improve some things

Need to improve some things for example in watches I need to rear side of the watch to see the movement ( in case with transparent cap) also if the watch has box put the picture in the file all of this improve the buyer experience

24. Juli 2025
The RealReal - Miami-Logo

Antwort von The RealReal - Miami

Thank you for your feedback.

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