Money gone, terrible customer service
I decided to sign up to The Residential Address service after seeing it mentioned on an online forum.
I have now come to learn this was the biggest mistake of my life. Despite trusting the platform and their advertised “Address approved or 100% refund no questions asked”, my address was rejected by two major US banks.
In light of this, I contacted the support team who were extremely evasive of my complaint (I was ignored for over 3 weeks). When they finally responded they told me they would not honour the guarantee on their website and stated I would not receive a refund.
This is deeply concerning, I am not even sure this business even provides the services they advertise as my letters were rejected, it is quite plausible they are just taking peoples money. Nonetheless, stay away!








