The Return Company Bewertungen 

71
•
TrustScore 3.5 von 5

3,4

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

The product is of very low quality. No directions for how to operate the product. No given contact no, email Not even a slight product's name ascribed outside the package and inside. I wouldn't recomm... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Sorry to see everyone's bad experiences - mine was very positive! Delivery was scheduled via text and when I needed an alternate date, they were very accommodating! Delivery guys showed up at 7:30am s... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

First time buying experience with The Return Company. After reading many good and bad reviews, I decided it to give it a try. And I am so glad I did! I purchased a dining table and chairs deigned by R... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Couch was exactly as described and arrived much sooner than what was estimated. The delivery was quick and those guys were great at communication and arrived on time. We love The Return Company's miss... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Möbelgeschäft

Vom Unternehmen geschrieben

The Return Company is an online marketplace where you will find incredible offers from some of the best furniture brands (Up to 70% OFF) on recently returned open-box furniture in all major cities across the United States. Enjoy fast and free delivery in your city. By shopping locally, you help reduce CO2 emissions by up to 95%. For us, it's all about providing exceptional customer care, sharing beautiful designs, and promoting a more sustainable planet. Find a new favorite piece or refresh your entire home with a makeover!


Kontaktinformationen

3,4

Akzeptabel

TrustScore 3.5 von 5

71 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3,4

Alle Bewertungen

(71)

0 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Big help with all the details- EXCELLENT!

They were super helpful with the planning and executing of my pick up- I was driving 5 hours one way to get a table and they made it easy and less stressful for me in communicating with the warehouse, providing me with extra ways to reach a human if needed for the day of my travel incase I ran into trouble.

30. Oktober 2023
Bewertet mit 5 von 5 Sternen

Excellent

I was pleasantly surprised with the condition of the sofa, description said New-open box but when you get 80% off, I expected some minor scratches, much to my surprise both the item and delivery was excellent.

27. Oktober 2023
Bewertet mit 5 von 5 Sternen

Great experience

Great experience! Customer service is very quick to reply with answers and shipping was within the time frame stated! The products are definitely original and I also received it in good condition with its original packaging as stated! Definitely would recommend shopping here to anyone!

26. September 2023
Bewertet mit 5 von 5 Sternen

Great experience

My experience was great! They had the chairs I wanted at half the price and they were able deliver them out of street. The items were packed well and in the original boxes. I love them!

27. September 2023
Bewertet mit 5 von 5 Sternen

The Return Company is the best!

I normally don't write reviews, but I had the best experience with The Return Company! I was eyeing a bed at Rove Concepts for quite some time, but it was very expensive. When I saw the open box price at TRC, it seemed too good to be true, but I went for it and am thrilled! I spent $75 to pick it up at a storage unit and it was so easy and the people who helped us couldn't have been nicer. The bed was wrapped up in 3 boxes and in perfect condition, it was as if it was never even opened to begin with. It was super easy to put together and it is a very high end bed. My husband and I are super happy customers!!!

30. August 2023
Bewertet mit 5 von 5 Sternen

Great couch and customer experience

Couch was exactly as described and arrived much sooner than what was estimated. The delivery was quick and those guys were great at communication and arrived on time. We love The Return Company's mission and will buy from them again.

11. August 2023
The Return Company-Logo

Antwort von The Return Company

We are so glad it all work out fine and thank you for the review, enjoy!

Bewertet mit 1 von 5 Sternen

Not reputable, buyer beware

We tried to use The Return Company twice, and twice they failed to deliver our items. We wanted to give them a second chance after the first mishap because they claimed the first item was missing due to "inventory issues", so we tried to buy a rug. Just like the first time, on the day of the delivery, they decide to notify us that the item was never available in the first place. One suggestion I would make is that if the item was missing inventory, that they should notify the customer ASAP, not until the order is processed and the customer is expecting the item. Very disappointing, can't say I recommend at all.

19. August 2023
Bewertung ohne vorherige Einladung
The Return Company-Logo

Antwort von The Return Company

Hi William, we are very sorry your experience was not the best. We deal with Returned items, that's the business model, we do not carry inventory like regular retailers, and when something happens to an specific item at the warehouse were we collect them we have no choice but to cancel those orders, this information is not always available immediately but everything gets refunded accordingly if the sale already happen.

Bewertet mit 1 von 5 Sternen

Buyer Beware

The moving company delivered the wrong chair during a scheduled delivery where I had to take time off from work to receive. They only text no phone calls.
Would never use them again!

29. Juli 2023
The Return Company-Logo

Antwort von The Return Company

We are sorry the team delivered the wrong chair the 1st time, but also on the same day they swapped them and even agreed to deliver to a different location.

Bewertet mit 5 von 5 Sternen

Totally worth it! Smooth experience

It felt like I was taking a risk ordering with this company since it seemed too good to be true, but I couldn’t be more pleased with the outcome. I love my new stools. I got such a great deal on them, and they came out of the box in “like new” condition. I had been waiting for this upholstery/stain combo to come back in stock for months on the original website and had just about given up on these stools, so when I found 3 of them, local to me, for a third of the price, I knew I had to take the chance, and I’m so glad I did. Delivery went smoothly and there was good communication! One of the stools had a little scratch and maybe that’s why it was originally returned, but I was able to fill it in with a furniture marker/wax crayon and you can’t even tell. All of the stools wobbled, but after putting felt feet on them and doing the loosen/tighten adjustment, they’re solid. I was more than happy to put in an hour of work to make these chairs perfect.

11. Juli 2023
The Return Company-Logo

Antwort von The Return Company

We are very glad and hope you enjoyed your items!

Bewertet mit 5 von 5 Sternen

GOOGLE PHONE

Hi, I’m trying to get in contact and no one is answering your google line.
Is there any way I can pick up your item instead?? I’ve been looking to purchase something for weeks now. Thank you!!!

19. Juli 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Legit

The process of ordering, checking in at arrival and picking up the merchandise couldn't be more simple. Highly recommend purchasing products from here. The protective covering over the furniture was way more than I was expecting. Will purchase from here in the future.

9. Juli 2023
The Return Company-Logo

Antwort von The Return Company

Thank you very much!

Bewertet mit 5 von 5 Sternen

Got a great sectional at a great price…

Got a great sectional at a great price ! It came in like new condition as described , communication from their third party warehouse is slow but did finally work out.

11. Juli 2023
The Return Company-Logo

Antwort von The Return Company

We're so glad you had a good experience! and got a great item!

Bewertet mit 5 von 5 Sternen

I'm extremely happy with my purchase

I'm extremely happy with my purchase. The items were delivered within the promised time, and the condition was impeccable. The discounts I received were really unbeatable. I would definitely buy again from them.

7. Juli 2023
Bewertung ohne vorherige Einladung
The Return Company-Logo

Antwort von The Return Company

Thank you very much, we appreciate your review!

Bewertet mit 5 von 5 Sternen

Item was as described

Item was as described, delivery came less than 10days after placing order, delivery guys were super helpful only downside would be for them to have an actual phone number where you can talk to a person.

30. Juni 2023
The Return Company-Logo

Antwort von The Return Company

Glad you're happy with your purchase! We understand that sometimes clients want to call, sorry about that but for safety, quality and security, we only keep communication via chat and email.

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

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