Therme Bucuresti Bewertungen 

140
•
TrustScore 2 von 5

2,0

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 2 von 5 Sternen

La struttura è enorme e confortevole, stupenda, però abbiamo vissuto una brutta esperienza nella zona galaxy, negli scivoli acquatici: il ragazzo degli scivoli del piano più alto, ci ha sbarrato l'acc... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Even though Galaxy area is considered for families, it's very small and limited. They shouted at my 3 year old son in a crazy way just because he went near the smallest slide in this area. Every time... Mehr ansehen

Bewertet mit 1 von 5 Sternen

În afara de apa calda totul este o porcărie și nu mai calc pe acolo în viata mea. Mâncarea a fost rezonabila în schimb berea nu contează ce iei este apa chioară iar cocteilurile cu alcool sunt de fapt... Mehr ansehen

Bewertet mit 2 von 5 Sternen

Queued for a massage. Waited ages missing several scheduled saunas, only to be told there were no spaces left. Many of the staff were rude, however, one member of staff stood out among the rest for be... Mehr ansehen

Unternehmensdetails

  1. Wellness-Zentrum

Informationen, die aus verschiedenen externen Quellen stammen

Therme, cel mai mare complex de relaxare, wellness și entertainment din Europa, s-a deschis în București, la 10 minute de oraș.


Kontaktinformationen

2,0

Mangelhaft

TrustScore 2 von 5

140 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat seine Kunden nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

2,0

Alle Bewertungen

(140)

45 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

The famous Bucharest therme...

The famous Bucharest spa… famous for disappointment

If you enjoy wasting money, fighting crowds, and navigating pure chaos, congratulations, you’ve found your paradise.

Overpriced: You pay luxury rates for an experience that feels anything but luxurious.

Disorganized: Staff confused, signs unclear, everything feels improvised. It’s chaos with a chlorine scent.

22. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Not a great Sunday plan

I would not recommend going on a Sunday afternoon. It was too crowded, you can barely find any empty spots inside the saunas or the outdoor swimming pool.
Late evening the indoor swimming pool smelled like sick. There are glasses everywhere.
If they limited the amount of people it'd be more enjoyable.

16. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Horrible

The place itself is huge and quite beautiful but that’s where the positives end.

I bought tickets two months in advance, yet the queue for people with pre-booked tickets was four times longer than the one for people who just walked in. Inside, it was so crowded we couldn’t even find a free chair—not to mention a sunbed. It felt more like a chaotic sale than a relaxing spa.

Despite the entrance fee being almost 50€, they still charged extra for towels and slippers.
And if you want to try a slide? Be prepared to wait over 30 minutes for a 20-second ride.

Worst of all, the overcrowding felt like a serious safety hazard.

Please don’t visit—absolutely not worth it.

15. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

Arrived early still no massages

Arrived early around 8.30 , so not many people in front of us !! Still was not able to get an appointment for massage . Well , we could have had one there were 4 massages and 1 facial left but there were 6 of us and the appointments were at 7 pm that evening ,
There must have been only approx 50 people in front of us so disappointment as we did arrive early !!!

Whole area very busy long waits for massage beds , free face masks and clay masks !!!
Esp silly long wait for drinks and food we gave up in the end and left !!
A lovely day with family but the queues did disappoint !!!

8. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

STAY AWAY.

STAY AWAY.

We had bought whole-day tickets, but when we got there the line was extended all the way outside of the building, and a screen displayed "capacity reached, average waiting time 60 minutes".

The line was out of control so we ended up leaving again. Very stressful experience!

8. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

Sauna Fest 2025 & Therme Facilities

Sauna Fest 2025
I recently spent two days attending Sauna Fest 2025, which was an exceptional experience. The festival offered a highly engaging mix of music and theatrical performances, complemented by unique and pleasant sauna scents that differed from typical offerings. The Sauna Masters were friendly, professional, and actively sought audience feedback. I would highly recommend this unique event.

Facilities and Service
Therme Bucharest is a new, modern, and well-maintained facility. It boasts a wide diversity of pools (including vitamin-enriched, jacuzzi, and various water attractions) available both indoors and outdoors, along with a good selection of waterslides for all ages.

The steam rooms were a highlight, particularly the complimentary salt scrubs and face masks offered several times daily. These popular amenities were available for the first 18 people, and guests should note that queues often began approximately 30 minutes before the scheduled time—a thoughtful and appreciated touch.

Food and Beverage
The dining options are diverse. As a meat eater, I found the selection to be above average ( with prices starting around 36 Lei for options like chicken curry with basmati rice, and up approximately 50 Lei for substantial meals such as large schnitzels with sides - in comparison a sandwich at Bucharest airport is over 50 lei)
I did not observe any clearly marked gluten-free food options, but vegetarian were available.

Positives:
Therme Bucharest truly has something for everyone, including waterslides, extensive outdoor areas, a range of indoor pools, and exceptional saunas. The 60-minute massages were awesome; I particularly recommend the herbal massage for those seeking relief during cold and flu season.

The reception staff and the team running Sauna Fest were competent and able to answer questions effectively. Additionally, the bar staff were professional and apologised for any service delays. The venue's location is great and easily accessible.

Areas for Improvement:
Hydration Station: The facility appears to be missing a standard free water/hydration station, which is a feature commonly provided in comparable wellness centers. When queried, staff members seemed unable or unwilling to provide a clear answer on its availability, which may indicate a need for improved staff training on guest inquiries.

Staff Politeness: The staff in the Elysium restaurant was not consistently polite.

Restroom Capacity: The current configuration of two female toilets in each spa section often resulted in unnecessary queues.

Lounger Management: A significant number of guests were observed reserving loungers with towels for extended periods without use. A clearer policy or more active management of this issue would improve availability for all guests.

Sauna Etiquette Enforcement: While staff diligently enforced rules regarding feet on towels and footwear in saunas, this repetitive instruction during each session suggests that improved, clear signage could effectively communicate these rules, reducing the burden on staff and minimizing visitor disruption.

I had fun - hoping to return for future sauna fest!

13. Oktober 2025
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

This will be an honest review not bad…

This will be an honest review not bad but honest because the hype surrounding this place is out of this world and to be fair it’s just not all that.

Firstly it’s not as clean as everyone makes out and I’m not talking about the saunas I’m talking about beds chairs and things that have high traffic for example the red light beds and the water massager beds. No cleaning stations or intervals where staff wipe down beds, they tell you to lay on a towel and I would do that anyway I just don’t feel that sufficient enough to be very hygienic or clean.
The showers were the worst for us absolutely filthy and if you want a real shower forget about it! No chance! The locker rooms and changing rooms are mixed so men and women share the same spaces I wasn’t to keen on that others won’t mind.

Staff on desks quite rude but inside the spa itself lovely.

Nothing is regulated and you have to fight to get a spot on anything I just think the place could be managed a bit better than it is to be fair. If you want a massage or treatment forget about it unless you get there super early to queue up and again no system nothing it was a complete mess.
Loads of saunas to choose from and they are very clean the lil intervals of different aromas and mini shows very nice if you can get in them.
We found the saunas to be the best thing in the place but there is no cold room and it’s quite repetitive once you’ve done it once or twice.
Lily waterfall room was nice I guess that might be a cold room type of thing?…
Only one steam room and it was small.
The water massage beds we really enjoyed actually possibly the best part of the day very relaxing however I do think it needs to be regulated by staff some people hopping off and getting back on even though there was a queue for them.

Same for the red light beds no regulation and just a mess.

We didn’t go to the slide section so can’t comment on that.

You do not need a full day there a couple hours are sufficient enough it’s gets long winded repetitive and boring after that because it’s just not that big or that interesting.

The food hall was like a cafeteria, food nothing special or nice to be fair i had a burger and it was edible, disappointed by the whole day if I’m honest.

So all in all it was ok very busy very much a fight for anything and everything not exactly clean (saunas were immaculate can’t complain about them) or relaxing it was an experience but not one I would like to do again!

The pool was ok they did some water exercise showed throughout the day for entertainment if that’s your thing. Mineral pool is tiny and always packed so we didn’t get to go in!

So all in all we won’t be going back and I wouldn’t recommend it unless chaos is your idea of a relaxing spa experience.

4. Oktober 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

One Star

One Star — and that’s being generous

I honestly cannot believe the hype around Therme waterpark in Bucharest. This place is the definition of overpriced and overrated. For what they charge, you’d expect at least a decent experience — but no.

First off, there were no tubes available for adults, which pretty much defeats the whole purpose of having slides. What’s the point of flashy attractions if you can’t even use them?

And don’t get me started on the lifeguards. I understand safety protocols, but they were blowing their whistles non-stop like they were training for some sort of Olympic whistle-blowing event. The slightest hint of fun and — BEEP! — there goes your joy. It felt less like a waterpark and more like detention with chlorinated water.

To make things worse, the place felt dirty and poorly maintained. When you’re paying premium prices, the least you expect is basic cleanliness. Instead, you get all the chaos of a crowded pool with none of the charm.

Bottom line: Save your money. If you enjoy fun, relaxation, or value for what you pay — this is not the place for you. Therme is nothing but expensive disappointment wrapped in loud whistles and false advertising

4. Oktober 2025
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Locație supraevaluata

Overrated location! The ticket price does not justify the facilities provided! Blasé employees, who seem to be doing you a favor when they serve you! Palm trees, mostly sunburned, dry, in front of the indoor pool! Cocktails are good and prices are normal for such a location. The food is decent, nothing special, prices are also normal! On the other hand, I saw more flies flying over the portions that were being prepared. The dish that I ordered was incomplete and I had to draw attention to it! Several slides were closed when we were there. There was no staff to provide you with information about what or why they happened to not work! At the outdoor bar, children were throwing themselves headfirst from the sunken chairs, making the experience of having a drink by the bar totally inadequate! The lifeguard seemed preoccupied with other issues.... The showers are rudimentary and water is being saved everywhere.....the sinks in the locker room area were not working. All in all, a location that wants to be top but manages to rise, at most, to the average level of a swimming pool in a provincial town.....

2. September 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Such unrealised potential

Such unrealised potential. Beautiful facility spoiled by a complete lack of process and caring for the customers. They need to visit Wet & Wild in Australia to learn how to manage water slides. Too few inflatables and when a customer finally gets one they won’t give it up. There should be a staff member at the bottom of the slides enforcing passing it to another customer after each slide. Very poorly designed with confusing merging queues, ridiculous congestion and no signs explaining which lines are for double inflatables, single inflatables or no inflatables. Reception, access, locker and change rooms all very confusing with insufficient number of toilets - 1 for men and two for women but you may as well get used to queuing! Too few staff in the facility to help with questions but the ones I managed to talk to were friendly and apologetic as they know the system sucks. Forget about the 1600 metre slide it was not worth the wait. There were supposed to be 17 slides but I could only count 11. Better once we gave up and used the steam rooms, infrared lights and went through to the adult section and had a drink at the pool bar - by that stage a drink is a necessity!

18. August 2025
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

Don’t be fooled into thinking this is a…

Don’t be fooled into thinking this is a spa. This is a public swimming pool with spa facilities such as sauna and steam.

I went at 6pm on a weekday because I had read it was quieter then.

Pros: lots of saunas and steam rooms and other mini pools.

Cons: The place was very busy and often difficult to find a decent space in the pools or jacuzzis and felt like I was at my local swimming pool and I avoid them at all cost. You have a mix of age ranges from young kids to adults.

A spa is meant to be a place of zen and relaxation. Therme plays really loud pop music and because of the amount of people it’s very noisy. I asked a member of staff if there was a quiet room to go and rest and was told only the saunas are quiet. Great I thought, I need to roast myself to get away from the noise. I left early due to a headache. I paid for 4 hrs and only stayed for 2.5.

There are 3 floors. The steam rooms are tucked away on ground floor amongst the kids pools. You have to walk through the huge kids section to actually find them otherwise you wouldn’t know they’re there. Very noisy and as a mother of 2 kids I don’t go to the ‘spa’ to be surrounded by screaming kids. The saunas are then all the way at the top floor which makes it tiring to keep going back and forth.

For anyone outside România (I’m from London) spend the money and go to a local spa in your country which will actually be a spa and place of relaxation. If you want to experience the Therme go to your local community pool or theme park.

There are also no private showers so you can’t even shower properly, just a quick rinse and go home in the pool residue and shower at home.

26. August 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Overcrowded and Poor Service at Therme Bucharest

I visited Therme Bucharest and was very disappointed. The place was extremely crowded, making it hard to enjoy any of the facilities. The staff were unhelpful and unfriendly, which made the experience even worse. Definitely not worth the hype or the price.

15. August 2025
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

Treatment scam

I had a lovely time but was ruined by a scam they have so if you book a massage which price this at treatment reception is 200 Lei £34 but when you are charged it’s 369 Lei £70 the app says 369 Lei so if the price list would have said 369 Lei I would not of paid 369 for a very average massage! It is a scam so will not return.

11. August 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Just Normal guy

if you have a visible birthmark on your body, they (staff) tell you to put on a shirt and forbid you from going into the pool. "so that other people don't see them"

10. August 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Uforskammet personale

Uforskammet personale
Der vender øjne af en og som Berendt finder på forskellige regler ved hver pool
Ikke et eneste smil at hente og da vi har en pige på 9 med briller måtte vi ikke prøve nogen af rutsjebanerne
Hun kan intet se uden briller så hvor sjovt er det lige?

Vi kommer ikke tilbage hertil

14. Juli 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Rubbish spa experience

Went to the spa and booked in a facial treatment , my husband also booked a massage the lady who took the booking was lovely and gave us info, I informed her I had a bad neck . Went for my facial the girl who gave it was very rude and hostile making it a horrid experience to add to this she never asked any question’s or if I had any problems after having many facial’s I think this person didn’t know what she was doing , it’s such an expensive treatment so felt very let down , my husband came out of his treatment also feeling dissatisfied with the experience again he had a very rude masseuse. Don’t book any treatments it’s such a waste of money also noisy.

7. Juli 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I wouldn't go here again

What was good
The saunas and the aufguss sessions were good.

It was pretty cheap.

What was bad
The spa opens at 0900. By 0930, there were no body massages slots available. There is also no way to book online. There are only 70 slots available, with daily visitors in the thousands. It doesn't make sense.

WATCH OUT FOR YOUR BELONGINGS. Many visitors, including my friend, had their items stolen. There is a rule that you cannot enter the saunas or the pool with any slippers on for example, so they must be left outside the saunas/by the pool, which is when items get stolen. Staff were EXTREMELY unhelpful in trying to locate these items, despite there being CCTV in the spa and when my friend had her slippers stolen, she was told, her items were her responsibility. They said they had found the person who had taken the slippers, then lied about it when more questions were asked, with them stating they couldn't check CCTV due to privacy laws. It wouldn't surprise me if they weren't in on the theft. Over the course of the day, many English visitors reported having their items stolen, with no help received from staff to locate. However, when Romanian visitors reported their items missing, they were miraciously found located.

The waiter who served us in the restaurant had a very bad attitude and was huffing and puffing whilst taking our orders and answering our queries. The food wasn't good either.

There is a limit of 600 Leu which wasn't communicated at check-in of the spa.

I observed some of the staff being very micro and passive aggressive towards non-whites and that was VERY clear.

This spa has definitely been hyped up via social media and you'd probably be better off going somewhere else. It may be the biggest, but definitely NOT the best.

28. Juni 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Overall was a lovely experience

Overall was a lovely experience, go mid week as not too busy, we went Thursday got there early and had a pick of what sun lounger to claim for the day, we could walk around the place with ease, we booked our treatment however on the website all the treatments are on there, then on the day there are only certain ones on and we’re a lot more expensive than the one we chose to do but couldn’t. The robe hire was expensive it was more than getting in the place, so bring your own if you can, you’ll need one, or a towel, food is good, tie bar outside is nice, we had 38° heat it was mega hot, but the pool temp was lovely and so many to chose from, there are steam rooms, Sauna’s kids area, water slides, definitely a place to visit, we found uber taxi cheaper than bolt, but keep an eye on prices as if when it’s peak times it doubles in price

26. Juni 2025
Bewertung ohne vorherige Einladung

Ist dies Ihr Unternehmen?

Beanspruchen Sie Ihr Profil, um Zugang zu den kostenfreien Business-Tools von Trustpilot zu erhalten und die Beziehung zu Ihren Kunden zu stärken.

Kostenfreien Account erstellen

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr