Ticket Merchant Bewertungen 

4 916
•
TrustScore 5 von 5

4,8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Was a little nervous that id get scammed especially having spent alot more in the tickets than if I had of secured them during the presale and general sales which sold out in minutes. But everything w... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Living in Townsville for 7 years now, watched the stadium being built and this was my first experience I got to watch the game and go inside the stadium. Honestly it’s was very exciting to me and see... Mehr ansehen

Bewertet mit 4 von 5 Sternen

The game was good, entertaining and great watching the athletes. The crowd were a bit rude during our ceremonies and complained a lot about our ground. It was a great injection of money into Townsvill... Mehr ansehen

Bewertet mit 5 von 5 Sternen

The whole process of ordering and paying is extremely easy. I missed my tickets being sent to me and when contacting online support, they were prompt and incredibly helpful. It was quick and easy for... Mehr ansehen

Unternehmensdetails

  1. Tickethändler

Vom Unternehmen geschrieben

Ticket Merchant is a secondary ticket marketplace dedicated to delivering the ultimate fan experience for music, sports, and live events. With over 15 years of experience as a premier secondary marketplace, we specialise in connecting fans with memorable experiences. From exhilarating sporting events like the AFL and the Australian Open to electrifying concerts featuring iconic artists such as Taylor Swift and Billie Eilish, we provide access to a diverse range of events both in Australia and globally. Our tickets are sourced exclusively from reputable Australian resellers, guaranteeing authenticity and security. We stand by our commitment to customer satisfaction with a 100% guarantee, ensuring you always receive the tickets you purchase. At Ticket Merchant, we are dedicated to creating lasting memories and enhancing the fan experience. Our mission is simple: Connecting More Fans to Live Events.


Kontaktinformationen

4,8

Hervorragend

TrustScore 5 von 5

4916 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 94 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 48 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,8

Alle Bewertungen

(4 916)

1 023 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Everything as promised

Ordered 6 tickets to Sundays games at magic round. Easy to complete the transaction and tickets delivered as promised in the email.

17. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Wow…what an experience

Wow…what an experience! The ticket purchasing was so easy to navigate, especially with the clear and simple diagrams of the stadium. The whole experience and instructions of purchasing tickets, getting to the stadium etc was easy to follow. Looking forward to next years NRL Magic Round.

17. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Booking online was super simple.

Really easy to book online. Just had to wait for the tickets to come through via email and simple as that . Booking tickets for magic round as a warriors supporter and booking in the warriors section by accident made my experience that much better. Will be using them again.

17. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Up da Wahs

I am a big supporter for the warriors which I supported for years and too see my team beat the broncos on the big stage was a memory I will never forget, the seats I had was a great view to watch the game ,awesome atmosphere and the energy was amazing, the booking process was really easy and basically effortless the location and staff were amazing best day ever cheers.

17. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Ticket merchant to the rescue!

I missed buying tickets for the nrl magic round when they officially went on sale but didnt have to be disappointed for long, Ticket merchant was an easy transaction to get the tickets we wanted anyway. Hassle free and we had the best time! Thanks TM.

17. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

The booking process was so easy with…

The booking process was so easy with ticket merchant. I thought I wouldn't be able to find a ticket but I did and they were at great prices for the last minute find and the seat locations. Will be using Ticket Merchant again!

17. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Ticket merchant is legit

As someone extremely skeptical of ticket resale companies I am glad to be able to recommend ticket merchant. I received my tickets the next day via an official email and it was a super smooth process. Great for people who leave ticket purchases too late.

17. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Easy

Easy, efficient and the tickets worked. I had them the day after I purchased them online. Information seemed readily available. Overall very happy I would definitely use this service again.

17. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Smooth process

The process from purchase to concert was smooth and easy. Tickets were sent out weeks before concert in preparation. I admit I was nervous as not sure if was trustworthy and that I’d be sent tickets after purchasing as hadn’t heard of this service… went on to be a fun night out .

13. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Reseller status concealed

They conceal the fact that they are a reseller by stating it across the top of their website but in minuscule font designed to ignore. I managed to complete the whole process without realising that they were not the official seller of the tickets and paid $180 too much for my tickets as a result. The person sitting next to me at the event had exactly the same experience. Why would anyone knowingly buy from a reseller if they could get a much cheaper price from the authorised ticket seller? The platform profits from scalping, but are worse, as you dont know they are scalpers and so assume the price is the base market price for that ticket. It is a similar offence to what Coles was recently convicted for in misleading customers to believe that the discounted price was off a base market price. This tactic works for products where people dont know the base price. Ticket Merchant should be fined for misleading and deceptive conduct and deregistered.

Update:
I called up 2 days ago as was suggested below by TM, and was promised a call back in 10 minutes, which I never received.

And I note that following my 1 star review there have been twentyfive 5 star reviews posted over a 2 day period including 2 reviews from the same person, a James – his only 2 reviews, which is far in excess of their average daily postings and have pushed my review to the second page (prior to this edit)…..

Update:
My apologies, you did contact me twice and I missed both.

As to your comment that some customers may not be familiar with the resale market, I can assure you that I am very familiar with reputable resale markets and as you know, my problem was related to not being aware that your site was a reseller due to your decision to put this most important of points in the smallest font on your site.

15. Mai 2026
Bewertung ohne vorherige Einladung
Ticket Merchant-Logo

Antwort von Ticket Merchant

Hi Phillip, thank you for updating your review and for taking the time to share your experience. We’re sorry to hear that you were left feeling frustrated, both with your purchase experience and with the follow-up communication from our team.

We would like to clarify that after your recent phone call with us, our team did attempt to return your call, however we were unfortunately unable to get through. We then sent a follow up email to arrange a suitable time to speak further, but we did not receive a response. We are still more than happy to discuss your concerns directly and assist however we can.

Ticket Merchant is an Australian based ticket marketplace, and we do communicate throughout our website that we operate as a resale platform. Ticket prices on resale marketplaces can vary above or below the original face value depending on demand and availability. We understand that some customers may not be familiar with the resale market, and we genuinely appreciate feedback regarding how this information is presented, as we are always reviewing ways to improve transparency and the customer experience.

If you would still like to discuss this further, please contact our team at info@theticketmerchant.com.au or on 03 9498 1554 and we would be happy to assist.

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