Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Great experience!! From me sending out my devices to them notifying of arrival and then everything clearing and getting paid. Definitely recommend and will use again in the near future.

Bewertet mit 4 von 5 Sternen

They communicated with me regarding how to delete my iCloud in order to sell the phone. I appreciated the ability to send the phones with a paid mailing label. I was just disappointed that the origin... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I was looking for an option to sell my old phone and stumbled across The Whiz Cells. They offered me the highest amount and made the whole process quick and painless. The longest part was just waiting... Mehr ansehen

Bewertet mit 5 von 5 Sternen

We had 4 iphones, ranging from an iPhone 12 Pro Max to an iPhone 16 Pro Max, since we got new ones as we changed providers. The process was pretty simple... When I did have an issue/question, I was ab... Mehr ansehen

Unternehmensdetails

  1. Handy-Recycling und Entsperrservice

Vom Unternehmen geschrieben

It's easy to sell smartphones and tablets online with The Whiz Cells. Just locate your device, answer a few quick questions about it & get your cash offer. You can sell devices that are not paid off or even cracked. Get fast cash for your mobile electronics. All orders are processed by the next business day.


Kontaktinformationen

4,1

Gut

TrustScore 4 von 5

288 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 90 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 2 Wochen

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

Everything wrong

Everything wrong. Looks like Whiz Cells' membership expired for their 5 star review provider on Trust Pilot... Bummer.

12. Jänner 2026
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Can't prove it

Can't prove it, but I believe the initial price they give you after they get your phone is extremely low. Then an email arrives from the "owner" giving you a better offer, but still low.
I did receive a check today. At least that part is good.

20. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great experience!

Great experience!! From me sending out my devices to them notifying of arrival and then everything clearing and getting paid. Definitely recommend and will use again in the near future.

7. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

Tried to make me happy

After receiving my phone I was quoted an insanely low price. They communicated greatly and we were able to come up with an agreement.

28. April 2026
Bewertung ohne vorherige Einladung
The Whiz Cells-Logo

Antwort von The Whiz Cells

Thank you for the review Rachel. I am glad we were able to get things worked out. I sent a 2nd payment in addition to the amount we agreed on to give you a total more than you asked. I hope you received it yesterday.

Trustpilot überprüft die Bewertung gemäß unserem Verfahren für gemeldete Bewertungen.

Bewertet mit 1 von 5 Sternen

It wasn't scratched when I sent it

They said my phone had a scratch on the screen and cut the value. The phone has never been dropped or abused in any way. The Walmart kiosk made me a better offer.
Seems to be scam central.

3. April 2026
Bewertung ohne vorherige Einladung
The Whiz Cells-Logo

Antwort von The Whiz Cells

We have tried reaching out to this seller multiple times, but they do not respond. The seller said they were sending an excellent condition phone. We are clear and up front about what excellent condition is. It is like new, no wear on the phone. To anyone reading this, if we said we are selling you an excellent condition phone and then sent this to you https://app.screencast.com/gciUUSrpplZJB would you contact us and say hey, this is not excellent condition. I need to send this back or get a partial refund? Yes, because it is far from excellent. We made an offer to the seller, which was more than the Kiosk I would add, and they accepted. They were paid the same day they accepted the offer. They have the option to have it returned to them at our expense. But they chose to sell the device. Yet, somehow we end up with a 1-star review out of this. It would have benefited the seller to communicate with us.

Bewertet mit 5 von 5 Sternen

Super great experience

Super great experience. Had a little hiccup sending my device in the USPS carrier. Wanted me to have a box not just a envelope but once I got that figured out sent it in and was super fast. I got paid from an Amazon gift card. totally recommend

15. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

IPhone 11 &XR

They communicated with me regarding how to delete my iCloud in order to sell the phone. I appreciated the ability to send the phones with a paid mailing label. I was just disappointed that the original quote was not what was offered once they got the phones, based on the battery. iPhone batteries never last long and these phones weren’t too bad

30. März 2026
Bewertung ohne vorherige Einladung
The Whiz Cells-Logo

Antwort von The Whiz Cells

Hi Linda, Thank you so much for your feedback. We strive to make the selling process easy. The 2 phones you sent in were fine except that they both need new batteries. One was at 76% battery health, and the other at 78%. In the settings, the iPhone will show the battery health, and when under 80% will show a message that the battery needs replacing. The performance of the phone will be degraded. We appreciate your business and hope to serve you again in the future.

Bewertet mit 5 von 5 Sternen

I’ve been using these guys for years

I’ve been using these guys for years. It’s at the point I’ve stopped looking at other sites for quotes for trading in and just go with them. They have the best communication and fastest payouts by far.

24. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

Initial Offer Error, But Resolved Fairly

I’m extremely disappointed with my experience with Whiz Cells. I was initially quoted $216 for my phone, which I accepted in good faith. However, after they received the device, they drastically reduced the offer to just $50, claiming there was a “spot” on the screen.

The issue is—there was no spot. The phone was not faulty, and even the photo they provided does not clearly show any damage that would justify such a significant price drop. It feels misleading and unfair to change the value so drastically after the fact.

This process ended up being a complete waste of my time. I packaged and sent my phone based on their original quote, only to be lowballed without valid justification. I would not recommend this company if you’re expecting transparency or fair evaluation.

Update: After my initial review, Whiz Cells reached out and clarified that the original $50 offer was sent in error. They corrected the offer to $150 and honored it. I appreciate them taking responsibility and resolving the issue.

While the initial confusion was frustrating, I’m updating my rating to reflect their effort to make things right.

24. März 2026
Bewertung ohne vorherige Einladung
The Whiz Cells-Logo

Antwort von The Whiz Cells

Hi Kara, we revised your offer and sent a picture of the issue. We have paid your an accepted offer. I apologize that there was miscommunication on our part. To my knowledge, we got it all worked out.

Bewertet mit 5 von 5 Sternen

Again

Again, you asked me for a review again I’ll tell you you’re the best. I did all the homework checked all the sites you gave me the most money thank you so much. I’ll be back.

27. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Easy and Transparent

The process was easy, transparent, and my sale was posted to my PayPal account quickly. The sale price was twice what a big box store was offering for just a store coupon!

18. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent experience

I was looking for an option to sell my old phone and stumbled across The Whiz Cells. They offered me the highest amount and made the whole process quick and painless. The longest part was just waiting for it to be delivered to them. Fantastic experience and if I ever find myself in the position again, I would definitely be a repeat customer.

11. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

It was quick and easy

It was quick and easy. They told me they would give me a certain amount and that's the amount I got. I received payment almost immediately after my used phone arrived to their office. I would definitely do business with them again.

6. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

My item took 2.5 weeks to get there and…

My item took 2.5 weeks to get there and then when it finally did and got processed I was told the screen had multiple scratches that I never seen on it and the price was dropped $60. Of course I accepted it with all the time wasted. I think he understood that I wouldn’t decline and go through the trouble again. I have dealt with them in the past with no problems but this instance will keep me from using them again.

9. März 2026
Bewertung ohne vorherige Einladung
The Whiz Cells-Logo

Antwort von The Whiz Cells

Hi Louis,
Thank you for your review. You are correct. It did take a long time for your package to arrive. Unfortunately, we do not have any control over any of the carriers' transit times. Yours took much longer than normal. As for your phone, it has significant scratches on the screen. As can be seen here https://app.screencast.com/QvzoBs8gLKajd
We processed your order the same day it arrived. I really do not know what to say other than the condition is what it is. You can see that it is not a good condition screen. Having said that, I believe we still have your phone, and if you would like it back, we can arrange that at our cost. You mentioned that you have used us before without an issue. Why do you think this time was different? Did you leave us a 5-star review for your previous experiences? I only see this 1 star. It does not give a very fair representation.

Bewertet mit 5 von 5 Sternen

My “Go- To” company for selling.

The Whiz Cells is my “go-to” place for selling my cellphones and smartwatches. They always provide fair prices and they review the items very promptly. Great company to deal with!

27. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I ordered an iPhone 12 on Amazon and…

It appears I bad mouthed the wrong company. I apologize profusely and have deleted my post.

15. Februar 2026
Bewertung ohne vorherige Einladung
The Whiz Cells-Logo

Antwort von The Whiz Cells

You have the wrong company. We will send you a screenshot of our Amazon account. We have not even sold an iPhone 12 in months on Amazon. The order number you provided is not our order number and we will show that as well.

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