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Email thread #27713; message centre marked resolved from my account page while the spins stayed missing. KYC status made the bonus issue hard to follow with £140 involved

My £188 bonus balance dropped with no round history

£140 payout history; the receipt on old iPhone SE downloaded blank; the transaction row went missing. Lobby notice showed the wrong message after another refresh.

live table stake £315; the live table failed on small phone screen right at the stake step. Profile page shifted while the account stayed open on ticket #11000.

Friday evening, and then Slot round #35017: recently played at Sat 22:17 opened the wrong slot again. Profile page clashed with the chat answer with £63 involved.

After KYC for £28: minimum cashout changed on ticket #15603 from £20 to £50. Account history made a basic casino issue become a wasted break before I logged off

after work I opened payout kyc screen; address proof appeared on iPad in landscape only after I requested payout. Cashier screen changed again with £17 involved.

Requested £38 by Apple Pay Tuesday evening and it sat approved all morning and then returned to pending. I know it was the weekend, annoying

My £22 deposit arrived, but the transaction history did not show it for nearly an hour. I kept refreshing like an idiot during lunch.

After login, Reality check Fri 22:34 showed it clearly: reality check timer reset at Tue 21:18 when I changed slots. Support reply stayed stuck with £175 involved

I asked why my £70 withdrawal hadn't moved in over a week and the agent sent me steps to reset my password. It had nothing to do with my question.

before bed I opened after kyc for £175; the cashier after a £63 test moved my payout from failed to failed with no note. Profile page changed again on ticket #92176.

checked twice, Casino menu on older Chrome browser: old receipts were harder to find after 2 minutes than the games. KYC status changed again with £22 involved.

£315 payout history became a problem when the payout button froze after testing £380 and added another pending row. Profile page stayed blank after 29 minutes.

put a £60 withdrawal in on the train, checked at lunch, nothing had moved.

Verification after £63: the email marked the document accepted after I used £70 but the casino account refused it. KYC status hid the failed payment note at Mon 16:19.

before bed, and then Case 2975: support after a £86 test pasted rules for a promo I did not use. Profile page sent me back to chat while the status still said processing.

checked twice, Case 2728: chat closed after I used £315 while I typed the payout details. Profile page left pending in the account history after 23 minutes.

£130 cashout sent on my lunch break, a week later it has not landed.

on sunday morning I requested £63 through Visa. The status stayed on returned for five days, and support couldnt explain what was actually being checked