Thrive Causemetics Bewertungen 

186
TrustScore 3 von 5

3,2

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I ordered their viral Tubing Mascara in Rich Black and Brown Black, along with the Brilliant Eye Brighteners in Shaney Jo and Muna, and honestly, they were all amazing! I’ll admit, I was a littl... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Worst liquid liner purchase in my many years of cosmetics use. While the product itself is easy to apply with control the container has been defective over two purchases and one replacement. The top... Mehr ansehen

Bewertet mit 1 von 5 Sternen

I ordered mascara and eyeliner 10 days later showing on shop it wasn’t shipped, on the 11 day I reviewed the eyeliner the little box was crushed in the envelope, called and they needed me to send a c... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I’ve been using their tubing mascara, lipstick, and eye brightener for years and I absolutely love their products! I’ve had to return an item once because of the color and the process was so fast and... Mehr ansehen

Unternehmensdetails

Vom Unternehmen geschrieben

Thrive Causemetics offers luxury high-performance cosmetics. For every product purchased, we donate to help a woman thrive.


Kontaktinformationen

3,2

Akzeptabel

TrustScore 3 von 5

186 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 64 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 2 Wochen

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3,2

Alle Bewertungen

(186)

66 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

NO REFUND GIVEN FOR UNOPENED ORDER

I ordered some makeup and skincare items and then I decided to cancel the order the same day I placed it and the rep told me it was too late. So, the morning it was to be delivered I went to the post office and wrote Return to Sender on the unopened box, this was over two weeks ago, and I still do not have my full refund!

25. Mai 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Lovely products, absolutely non-existent customer after care and response following order

I have an immune system condition due to which I have to be very careful about all products I use. I was thrilled to find Thrive, as it seemed to be the answer to my prayers! The order arrived with no problem, but I had a need for assistance once I received it. I first wrote to them about it on April 8. Today is April 19 and I have written a number of times since then as well, hoping for an answer. To-date I have received 1 total reply to my emails I sent to their help email address, and that 1 reply was an AI-generated automated message, of no help at all. After all this wasted time with no answer from them I also fear that the return window will not be respected, despite having done everything in my power to get in communication with the company in plenty of time, on my end. So I will also have wasted money on one of the products that I have not received help with. They are costly, but I was happy to spend that for good products, and a good company. But now I have just thrown some of that money away after not being able to get assistance. I am so sad. :( I had really high hopes that both the products and company culture would be great, given how few choices there are out there for those of us that have limited options.
**UPDATE--I was able to get through to Thrive's customer service through their Instagram account, and was able to find a real person that that gave me a hand and efficiently took care of my request. I was also contacted by their team which gave me the opportunity to share my customer experience with them and explain what didn't work about their current AI-answered front line customer service set up. I do hope they rethink and restructure, the AI first stop for customer needs is not out of beta yet, and this is something I am finding across the board in companies that are beginning to use it in this capacity.

6. April 2025
Bewertung ohne vorherige Einladung
Thrive Causemetics-Logo

Antwort von Thrive Causemetics

Hello! We’re truly sorry to hear about your experience with our makeup and with our customer service team. Please know that you are an important part of our Thrive Causemetics community and we are committed to making this right. We have requested your information so we can personally reach out, better understand what happened, and work closely with you to find a resolution that feels right. Thank you for giving us the opportunity to make this better — we genuinely appreciate your patience and we look forward to hearing from you soon.

Bewertet mit 1 von 5 Sternen

Ordered mascara in January and paid for…

Ordered mascara in January and paid for it , It Was applied to my credit card. I Was able to make contact through email and was sent confirmation that it would be resent.Never received it, this company is not reputable!I have read many reviews that claim the same treatment?? this is no way to run a business!

17. Jänner 2025
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

I really love the products that I have…

I really love the products that I have purchased from Thrive. I also feel good about the company supporting women with cancer. I am surprised about bad reviews. I have referred friends who are also impressed. I have sensitive skin, lips and eyes but have never had a reaction to the lip liner, or lip balms I have ordered from them. I love the eye pencils and crayons also.

16. Oktober 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Wish I could give it a zero!

Wish I could give it a zero!! Liquid lash mascera is so wet and does not separate the lashes. It globs them all together. I tried to get my $ back, but No reply. Advising it for older women is a big joke, a marketing ploy. I fell for it. Waste of $$/

12. Dezember 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Wonderful products and outstanding…

Wonderful products and outstanding customer service! Just started using the mascara and brow gel and I love them! Had a small issue and customer service responded immediately! I would ignore the negative reviews and try for yourself! For me, they are awesome!

30. März 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Too bad they don't care

I have ordered some products 2 different times. I have never received either of them. USPS claims insufficient address but I receive mail and packages daily. The part that gets me is no one at Thrive really cares that I am having a problem. Very disappointing for fairly expensive products.

29. März 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Not the company that it use to be

Not the company that it use to be! I bought the mascara, it use to come off nice and clean in the shower with no smudging. Now it smudges when u Lie down or just Through the day I’m very disappointed because I loved this company. I don’t know if this is a copycat? Or is this the true thrive cosmetics?how to tell? If it is the same company they need to change the mascara back to the original product. I definitely will NOT be shopping with them again!!

18. März 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Foundation doesnt go on Foundation doesnt do it's jobeasy as…

Foundation doesnt go on easy as described and shown on videos. You have to still soread it on. It doesnt cover evenly like it is promised. Other companies out there do cover without a concealer. Their formula is heavy, yet doesnt cover very well and my skin is pretty clear. If one was to buy concealer as well, that's now spending even more $$$$ just to perform what store bought less expensive product. The foundation smeared on my vest collar, very strange. Adding the concealer would probably also junk-up my clothes as well. The tube also was faulty, solid foundation kept rolling down as I attempted to apply. Empty promises of easy use and great coverage.

8. März 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Extremely shady company

Extremely shady company. I dont order that much but each time i've had to contact customer service about getting my points for things i've ordered. They always have some ridiculous excuse on why i didn't receive my point for money i've spent. Then, the cherry on top this time, was that once again, didn't receive my points or birthday, anniversary points, etc that they list on their website. I've spent almost 500$ since joining. They tell me that they changed their point system last year and no ones points rolled over so i've lost everything except what i've earned this year, putting me back down to the lowest tier that gets no perks. What a joke! All my point are gone, i've got nothing. Their products aren't that great to continuing doing business with them. I'm done. i'm tired of the shady business practices. Seriously, every time you contact them because they haven't delivered on what they promise, you get a stupid excuse. Done!

27. Februar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I bought this once and the…

I bought this once and the spring-loaded cap failed to stay on after about 2 weeks. I was sent another one after complaining to the company, but the same thing happened. When the cap won't stay on, the eyeliner dries up. Don't buy.

29. November 2024
Bewertung ohne vorherige Einladung
Thrive Causemetics-Logo

Antwort von Thrive Causemetics

Hi! We're so sorry to hear that your Infinity Waterproof Liquid Eyeliner Pen cap is not staying on properly. If you'd like any assistance with your order and would like to speak to a Beauty Advisor, our team is available via chat, text, email, and phone from 8 AM - 8 PM (EST) daily. We look forward to assisting you further!

Bewertet mit 5 von 5 Sternen

Loving my lashes

I love the lash extension mascara from Thrive. It makes my lashes super long and at 62 that is amazing. It washes off easily and the most important thing is that it does not irritate my eyes like most brands do. Best mascara I’ve ever used.

6. Jänner 2025
Bewertung ohne vorherige Einladung
Thrive Causemetics-Logo

Antwort von Thrive Causemetics

We're thrilled to hear that you're absolutely loving our Liquid Lash Extensions Mascara! Thank you so much for sharing this feedback with us!

Bewertet mit 5 von 5 Sternen

I have looked at reviews for Thrive…

I have looked at reviews for Thrive Cosmetics as I hadn't yet made up my mind as to whether I would buy some for my daughter and I. After reading these reviews, and especially, Mr Richards review, above, I have made a decision that yes, I will be buying these cosmetic for my whole family as well as my daughter and I and the same for many of my friends birthdays. Reviews are always helpful. Thank you!

19. Jänner 2025
Bewertung ohne vorherige Einladung
Thrive Causemetics-Logo

Antwort von Thrive Causemetics

We appreciate you sharing this feedback with us! If you'd like any assistance choosing shades that would be a perfect match or product recommendations, our team of Beauty Advisors are available via chat, text, email, and phone from 8 AM - 8 PM (EST) daily to answer any questions!

Bewertet mit 5 von 5 Sternen

Great product for mature eyes

Easy to order and once ordered, updates regularly sent. The product, Brilliant Eye Brightener works exactly as advertised. I especially like the new matte shades . I will be ordering again because I appreciate good service and their mission.

16. Jänner 2025
Bewertung ohne vorherige Einladung
Thrive Causemetics-Logo

Antwort von Thrive Causemetics

We are so happy to hear that you're loving your Brilliant Eye Brighteners! Thank you so much for sharing this feedback with us and for being a part of our mission to be Bigger Than Beauty!

Bewertet mit 1 von 5 Sternen

I ordered their eyebrow pencil which is…

I ordered their eyebrow pencil which is dry as dust. Does not work.

16. Dezember 2024
Bewertung ohne vorherige Einladung
Thrive Causemetics-Logo

Antwort von Thrive Causemetics

Hi! We're so sorry to hear that your Infinity Waterproof Eyebrow Liner feels dried out. We would be more than happy to take a closer look into this issue for you! If you'd like any assistance with your order and would like to speak to a Beauty Advisor, our team is available via chat, text, email, and phone from 8 AM - 8 PM (EST) daily. We look forward to assisting you further.

Bewertet mit 2 von 5 Sternen

The lash extention mascara clumps and…

The lash extention mascara clumps and smears, I find it under my eye. The color lip glass burns my lips and they end up dry and sore.

27. Dezember 2024
Bewertung ohne vorherige Einladung
Thrive Causemetics-Logo

Antwort von Thrive Causemetics

Hi! We're so sorry to hear that you've been experiencing flaking with your Liquid Lash Extensions Mascara and irritation with your lips. If you'd like any assistance with your order and would like to speak to a Beauty Advisor, our team is available via chat, text, email, and phone from 8 AM - 8 PM (EST) daily. We look forward to assisting you further.

Bewertet mit 5 von 5 Sternen

Very impressed

I am generally dubious of a company’s video testimonials of its products; however, I was impressed with the eyeshadow sticks. I took a chance and bought three of the Brilliant Eye Brightener shadow sticks. I am so pleased with the product. It actually does what the video showed. Looks really great on my 62 year old eyelids! Thank you for a great product.

17. Dezember 2024
Bewertung ohne vorherige Einladung
Thrive Causemetics-Logo

Antwort von Thrive Causemetics

Thank you so much for sharing your feedback for our Brilliant Eye Brighteners! We're thrilled to hear that you're loving your makeup!

Bewertet mit 1 von 5 Sternen

The Liquid Lash Volumizer flakes off…

The Liquid Lash Volumizer flakes off like crazy shortly after applying.

3. Dezember 2024
Bewertung ohne vorherige Einladung
Thrive Causemetics-Logo

Antwort von Thrive Causemetics

Hi! We're so sorry to hear that you've been experiencing flaking with your Liquid Lash Volumizer Mascara. If you'd like any assistance with your order and would like to speak to a Beauty Advisor, our team is available via chat, text, email, and phone from 8 AM - 8 PM (EST) daily. We also accept returns and shade exchanges within 60 days of purchase as well!

Bewertet mit 1 von 5 Sternen

I have been trying to remove 16 items…

I have been trying to remove 16 items from my cart and it will not let me. I don't want all those items and I can't find out if anything has been shipped. This website is awful. $338 is what my cart said. I better not be charged for anything as now my cart is empty. Who can help me resolve this...a lawyer?

28. Oktober 2024
Bewertung ohne vorherige Einladung
Thrive Causemetics-Logo

Antwort von Thrive Causemetics

Hi Vera,

We're so sorry to hear you've been having trouble with our website! You can remove items from your cart by clicking "Remove" to the right. If you are having trouble with the website, we recommend giving us a call at 888-804-4318 and placing your order with us over the phone. Our agents will make sure you only order what you intend to and will not include the extra products in your cart. We can also send you an invoice that you pay through your email as opposed to the website. The invoice will have only what you specifically asked for. We have many ways to work with you and can help! Please do let us know how we can assist you here. We look forward to hearing back from you!

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr