Thrive Homes Bewertungen 

34
•
TrustScore 3 von 5

3,0

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Maintenance is little to no help in resolving issues in or around the complex. Have voiced my concerns to property management and nothing has come of resolving any of the issues I have had. Completely... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Shocking neglect by @ThriveHomes. Over six months ago, a car crashed into one of their maisonettes at Swallow Mead, Caddington (LU1). The tenant was rehoused, but the property has been left emp... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

Buying our Shared Ownership home was a long process (due to building and paperwork issues), but once Rachel from Thrive took over, we were kept fulling informed of any delays and given solid reasons... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Great experience . Very responsive team and well led. Excellent customer care .All my questions were answered appropriately Joseph Grant excellent coordination skills great passion for his job . G... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Bauunternehmen
  2. auch in
  3. Grundstückspflege

Vom Unternehmen geschrieben

Thrive Homes is a professional landlord focused on increasing housing availability and affordability in one of the most expensive parts of the UK. We own and manage homes throughout Hertfordshire, Bedfordshire, Buckinghamshire and Oxfordshire delivering much-needed homes for social and affordable rent, leasehold and sale through shared ownership.


Kontaktinformationen

3,0

Akzeptabel

TrustScore 3 von 5

34 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 80 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3,0

Alle Bewertungen

(34)

10 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Joseph have been very reassuring in…

Joseph have been very reassuring in dealing with me as a first time buyer as he was always available to answer all my questions and made me feel very secure in purchasing this property.
I will definitely recommend the company and particularly Joseph to friends and family who are seeking to purchase.

10. Jänner 2025
Bewertung ohne vorherige Einladung
Thrive Homes-Logo

Antwort von Thrive Homes

Thank you for kind words. We're delighted to have helped you buy your first home.

Bewertet mit 5 von 5 Sternen

Frankly even though I'm yet to reach…

Frankly even though I'm yet to reach completion date but nearly there, Joseph has been absolutely fabulous my guy damn good at his job I really appreciate him. From helping me understand the forms to helping me fill them properly,his attention to detail nothing short of professional and very respectful lad.
I look forward to continuing work with him to my completion date,bravo Joseph and thank you.

11. Jänner 2025
Bewertung ohne vorherige Einladung
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Antwort von Thrive Homes

Thank you for sharing your review. We greatly value Joseph too and look forward to welcoming you to your new home.

Bewertet mit 5 von 5 Sternen

Very good experience

I had a very good experience with the process of buying my flat. I want to mainly thank Joseph because he was very helpful through out the whole process, keeping me constantly updating and helping me with any issues or questions.

8. Jänner 2025
Bewertung ohne vorherige Einladung
Thrive Homes-Logo

Antwort von Thrive Homes

Thank you for taking the time to share your review. Enjoy your new home.

Bewertet mit 1 von 5 Sternen

Water leak

Water leak on the 23rd Dec from tap under the sink. Thrive Homes sent out 3 plumbers who could not do anything the third one took the tap away told me to purchase a tap and someone will fit it. No one will do anything until 2nd Jan leaving two disabled people over 70 with out any water in a kitchen....

23. Dezember 2024
Bewertung ohne vorherige Einladung
Thrive Homes-Logo

Antwort von Thrive Homes

We are sorry to hear you have had a bad experience with our repairs service. If you haven't already, please can we ask that you raise a complaint by emailing enquiries@thrivehomes.org.uk, online at www.thrivehomes.org.uk/feedback or calling us on 0800 917 6077.

We’re committed to providing quality services that are fair to everyone, so we want to be fair, put things right if we have done wrong, and learn from our mistakes.

Bewertet mit 1 von 5 Sternen

Really poor HA

Charging remedial works to residents via service charge rather than putting in NHBC claims unless prompted.

Really poor HA, overcharging on service charge estimates, refunding in the region of £1,000 a year per resident, then increasing estimated charges in line with RPI.

Very difficult to get even minor faults remedied, took 3 months and 4 call outs to get communal locks changed last year and 4 months and 3 visits to get an unsecure foul inspection chamber sorted.

Pretty useless!!

20. März 2024
Bewertung ohne vorherige Einladung
Thrive Homes-Logo

Antwort von Thrive Homes

We have only just started monitoring our Trustpilot reviews so apologies for the delay in responding to you. If you aren't happy with the service you've received then we do want to know as soon as possible. You can report it via our website www.thrivehomes.org.uk/feedback or by emailing enquiries@thrivehomes.org.uk

Bewertet mit 1 von 5 Sternen

I find it inefficient

I find it inefficient, that it takes two employees who I believe to be neighbourhood officers, to unexpectedly turn up at my door to discuss entry in to a communal garden, which could have been addressed by phone/email. But when I was subjected to an aggressive and abusive neighbour, said neighbourhood officers were nowhere to be seen. In fact, I'd never even met them until today.
Elevating garden access above tenant welfare demonstrates a skewed perspective on their priorities.
It's a shame they weren't so proactive on addressing antisocial behaviour as promptly as they are over garden access.

4. Dezember 2024
Bewertung ohne vorherige Einladung
Thrive Homes-Logo

Antwort von Thrive Homes

We are sorry to hear your feedback. If you haven't already, you can raise a complaint by emailing enquiries@thrivehomes.org.uk, online at www.thrivehomes.org.uk/feedback or calling us on 0800 917 6077.

Bewertet mit 5 von 5 Sternen

Joseph was so helpful an friendly

Joseph was so helpful an friendly, he actually came back in his own time to ensure i got my keys on the day of completion so I was not disappointed. So far so good with the building as it is a new build. Thrive were pretty efficient in responding to me and were happy to answer my many questions

29. August 2024
Bewertung ohne vorherige Einladung
Thrive Homes-Logo

Antwort von Thrive Homes

Thank you for your feedback, we will certainly share this with Joseph and his team. We hope you're enjoying your new home.

Bewertet mit 1 von 5 Sternen

Thrive are awful

The quality of our Thrive property is poor. Our floor is visibly sinking and cracks in the property are getting bigger and wider however upon inspection (which took multiple attempts to get) we were gaslit by your quantity surveyor and told “it’s just superficial”. Considering floors which are 6m across have a maximum tolerance of deviation per 1m of 3mm - ours is well in excess of that. Affordable housing is a joke, at what point is paying £890 per month affordable, especially for a property which is sinking! Awful landlord

1. Mai 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Leaving us homeless :(

Leaving us homeless!

Yes, we (me wife and 4 kids) are stuck in 1 room waiting for over a month to view a shared ownership property (25%) we save 10 thousand pounds for a deposit and have an agreement in principle with our lenders.
The house we wanted was a large 2 beds upstairs and another smaller room room downstairs not including the lounge.
This housing association has refused my HOMELESS family to move into AN EMPTY PROPERTY because the percentage we want to purchase is too small!!!

Wow!!! 25% of a shared ownership is the entry level BUT on a house worth 455 thousand we can’t buy anymore as the maximum earnings your allowed to make as a shared ownership buyer is 80 thousand, if we earned that we wouldn’t need to share buy!!!!

This housing have refused my kids of a home because they want to sell more than 25%.

Our letter BEGGING them house is was overlooked, we was born and brought up in the UK and are self employed and pay all our tax, we don’t want anything for free! We begged them to hone our babies!!!
They refused!!!!

A warning to anyone that deals with this housing is DO NOT RELY ON THEM like we did! It’s now left us broken hurt and homeless, squished in tiny place with nowhere to go while AN EMPTY HOUSE BIG ENOUGH FOR OUR PAYING FAMILY WAS REFUSED.

Thrive homes should be disgusted with their decision.
It’s wrong, technically with enough rooms for my family and MORALLY WRONG! your supposed to be a housing provider to families like us.

On the .G .UK website it’s clearly states that all providers must offer up to 75% share, but within a minimum share of 10% with a 990 year lease, our application was refused on 25% on the grounds that this housing want more that is exactly the same terminology as being gazumped by a buyer in the full market range. When someone offers more than you, the housing association is not allowed to Guzump its own buyers.
I have written a formal email to this company requesting an investigation. I am all also going to take this up with a solicitor and contact the government about this company as well as contacting the local ombudsman.

We are more than entitled to live in this property. There is no reason and no grounds for us to be refused. This property is empty. There is no one else going for it now application has not actually been refused. It’s just been denied with no explanation or specific reason.

This review is a genuine review about thrive homes from a defeated and broken father and husband.

2. August 2023
Bewertung ohne vorherige Einladung

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