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Ticketek Australia Bewertungen 

4 059
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TrustScore 4.5 von 5

4,4

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Very reassuring process after my credit card provider treated AFL GF tickets as Fraud and declined the transaction. The ability to phone the next day and speak with a person who reprocessed the t... Mehr ansehen

Bewertet mit 1 von 5 Sternen

They must be using bots to improve their ratings. It's customer service not customer servitude. I also blame acts for using them. They are the worst ticketing platform ever. I bought tickets and never... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

having an open mind and treating each request individually with compassion. Mine was an honest error through no fault of mine or Ticketek staff, just the website being weird. Our family is very much l... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

What an incredible night! The venue was easy to get to, entry was quick and hassle-free, and finding our seats couldn't have been easier. The show was absolutely hilarious from beginning to end—we wer... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Tickethändler

Vom Unternehmen geschrieben

Ticketek is Australia's leading provider of tickets to the biggest and widest range of great live entertainment across Australia including Music, Theatre, Sports, Exhibitions, Family, Special Events and more.


Kontaktinformationen

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Buy tickets fast, get alerts and share the live experience!

4,4

Hervorragend

TrustScore 4.5 von 5

4059 Bewertungen

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Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 98 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,4

Alle Bewertungen

(4 059)

1 988 Bewertungen in den letzten 12 Monaten

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Bewertet mit 5 von 5 Sternen

Love Urzila

I see Urzila every time she comes to Perth and she never disappoints. I go with my daughter in law and have done for the last 5 years. So glad she moved to Rac it was the best night out. Thanks Urzila !!! PS see you next year

31. Juli 2026
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Antwort von Ticketek Australia

So glad five years running with your daughter in law continues to deliver such a great tradition, and that the move to RAC made this the best night out yet!

Bewertet mit 5 von 5 Sternen

My wife nearly wet herself from…

My wife nearly wet herself from laughing so much.
It was fairly quick to get into the venue and find our seats, even with all the people. Having it in the city this year made taking the train in a no brainier - no parking nightmares!
Booking was fairly easy and being able to share the tickets is great but it can get a bit glitchy sometimes. To me about six attempts to book another show earlier in the week.

31. Juli 2026
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Antwort von Ticketek Australia

So glad the show had your wife laughing so hard, and that the city location made the train commute such an easy choice this year. Appreciate the note on ticket sharing glitches and the booking attempts for the other show too.

Bewertet mit 5 von 5 Sternen

Very funny

Very funny. Great night

31. Juli 2026
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Antwort von Ticketek Australia

Great to hear it made for such a funny, enjoyable night!

Bewertet mit 5 von 5 Sternen

She was very funny

She was very funny and the Entertainment centre is so much better that the Casino. Seating is good and parking is great.

27. Juli 2026
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Antwort von Ticketek Australia

Great to hear the venue, seating and parking all worked out so well for you, and that the show hit the mark too.

Bewertet mit 1 von 5 Sternen

Scam add-ons!

I purchased the refundable ticket option specifically for peace of mind, in case unforeseen circumstances prevented attendance. Unfortunately, when my father was unexpectedly hospitalised requiring a nasogastric feeding tube, I discovered that claiming a refund was anything but straightforward.

The claims process requires extensive personal and medical information, including obtaining a medical certificate from the treating doctor. At a time when families are already dealing with serious illness, the last thing they should be doing is chasing paperwork from busy hospital doctors and surgeons and uploading sensitive personal documents. They even wanted official proof showing how we were related.

While the terms may technically allow these requirements, they are not what most customers would reasonably expect when purchasing a "refundable ticket" add-on. The process feels unnecessarily burdensome and creates the impression that legitimate claims are being made as difficult as possible.

I have ultimately decided not to pursue the refund because the time, stress and emotional energy required simply aren't worth it while supporting a loved one who is currently in hospital. That, to me, defeats the entire purpose of paying extra for refundable tickets in the first place.

I won't be purchasing this add-on again (or maybe anything that requires using Ticketek!) and I would encourage others not to bother either.

30. Juli 2026
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Antwort von Ticketek Australia

Hi Rebecca, We’re very sorry to hear about your father’s hospitalisation and the additional stress you experienced during what was already a difficult time. Refundable Tickets is an optional add on with its own terms and conditions and refund process. If you would like our Customer Solutions team to review your experience with the Refundable Customer Experience team and see how we may be able to assist, please submit a request through our Help Centre (https://help.ticketek.com.au/hc/en-us/requests/new if you'd like this looked into further).

Bewertet mit 5 von 5 Sternen

Urzila did not skip a beat

Urzila did not skip a beat. She was hilarious the entire show. I thought she must have been stopping for intermission when she said goodnight, as it did not feel like she had been making me LOL for almost 2hrs. Time flew!

25. Juli 2026
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Antwort von Ticketek Australia

So glad the nearly two hours flew by with laughs the whole way through, thanks for such a lovely review!

Bewertet mit 5 von 5 Sternen

Soooooooo Funny

I have never laughed so much. My core was hurting and my eyes were blurry with tears.
U.C. Is a very talented lady. Her humour is real!

23. Juli 2026
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Antwort von Ticketek Australia

That's exactly the reaction we love to hear! Thanks for sharing.

Bewertet mit 5 von 5 Sternen

Urzila - Funniest Comedian……EVER 😂

Urzila, in our view, is the funniest comedian EVER! We’ve now seen her 3 consecutive years and we’ll be at her show next year - just waiting to know her tour dates.

27. Juli 2026
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Antwort von Ticketek Australia

So glad she's earned "funniest comedian ever" status for you three years running!

Bewertet mit 1 von 5 Sternen

I recently had a very disappointing experience

I recently had a very disappointing experience with Ticketek. I received tickets from a seller through the official Ticketek transfer link, accepted them, and they appeared in my Ticketek account. A day and a half later, the tickets were suddenly recalled and removed from my account without my approval.

I contacted Ticketek to understand how someone else could access my account and retrieve tickets that had already been accepted. Their response was simply that they “can’t help if I’m not the original account holder.” This is extremely concerning, because it means anyone including scammers can recall tickets from another person’s account even after the transfer is completed.

This process leaves a huge gap for fraud. If Ticketek allows tickets to be recalled after acceptance, customers have no protection and no certainty that the tickets in their account are actually theirs. Unfortunately, I lost my money and there is nothing I can do about it.

Ticketek really needs to improve this process to protect customers and prevent scammers from exploiting the system.

28. Juli 2026
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Antwort von Ticketek Australia

We understand the concern here. Tickets shared via the Ticketek App remain able to be recalled by the original purchaser based on the share status, as outlined in our help center guidance on ticket sharing. We acknowledge your frustrations as they are valid. For future purchases, we recommend only using Ticketek's official website or Ticketek Marketplace, our official resale platform.

Bewertet mit 3 von 5 Sternen

Not an all ages event

The event was scheduled as all ages so I expect it to be less graphic & sexual, unfortunately took my 8 year old and quickly left shortly after she started. She was funny just should have had a better age restriction.

27. Juli 2026
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Antwort von Ticketek Australia

We're sorry to hear the content didn't align with what you expected for an all ages listing. Age guidance and content ratings for a show are set by the promoter, so if you'd like us to look into how this was listed, you're welcome to submit a request via https://help.ticketek.com.au/hc/en-us/requests/new.

Bewertet mit 5 von 5 Sternen

THe show was great

THe show was great, but finding our seat was not the best experience
I am low in hearing and vision and have a mobility issue, our ticket said Door C, then told to work around to the very front entrance and we can enter - then told go back to Door B, eventually got in
Plus had rung in the day to check entrance parking etc

27. Juli 2026
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Antwort von Ticketek Australia

Glad the show itself was a great experience overall. Appreciate you sharing the detail on the entrance mix up given your accessibility needs. For future events, we'd recommend calling or submitting a form through our accessible booking line so our team can help with securing ease of access seating if you require them.

Bewertet mit 5 von 5 Sternen

Full review of Show, Venue & Tickets

The experience of the show was amazing. I knew Urzila would be funny but she was hilarious. I like how she kept things light whilst making sure everyone knew we came to listen to her not other people shouting out etc.

The venue was great with ease of getting there, scanning in and directing to seat.

Ticketek was easy as well. I had my ticket shared to me and was easy to claim these and add to wallet. Overall a great night at the comedy

27. Juli 2026
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Antwort von Ticketek Australia

Lovely to hear the show, venue and ticket sharing process all came together for such a great night at the comedy.

Bewertet mit 3 von 5 Sternen

I loved the show 5/5. Everything else 0/5.

I loved the show. BUT… parking was an issue. I have always pre-purchased a carpark ticket, when I purchase tickets. But this wasn’t an option. We were late for the show, because we drove around for 60 minutes, trying to access a carpark. Carpark 1 & 2 had signs out showing “carpark is full”. But this wasn’t the case, as I checked the live carpark site. In the end, we pushed the carpark intercom button, and the attendant told us to drive to the other entrance for carpark 2, to enter the carpark. By this stage, I was ready to just go home. But I persevered & drove around, looking for this entrance he directed us to. Then we finally find a carpark entrance, park & race in heading for the toilet. No toilet paper gggrrrr! Mind you… the walk from carpark 2 to the show was far too long for someone with a disability park, that couldn’t find one. Next, we head to the merchandise stall & the “Karen” tshirt was sold out. So 2 tickets at $71.30 each, plus $20 for parking, so $162.60 for a show that only went for 1.5hrs… that we missed out on the first 20mins; I Had to walk too far with my dodgy knees, with a drip dry fanny; All food/drink facilities closed, so dying of thirst after the stress of finding a park & the long walk to the show entrance; And I Didn’t get the tshirt I wanted. It just wasn’t worth my time & money, for a 1.5hr show. I won’t attend a show being held at the BCEC again.

25. Juli 2026
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Antwort von Ticketek Australia

So glad the show itself was a hit despite everything else. Appreciate the detailed rundown on parking, carpark signage, toilet supplies, accessible access distance and merchandise availability.

Bewertet mit 5 von 5 Sternen

I mistakenly booked tickets on the…

I mistakenly booked tickets on the wrong day and my issue was fixed within a couple of hours of submitting the form! Very very happy!

28. Juli 2026
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Antwort von Ticketek Australia

Thanks for the great feedback! We're thrilled our support team was able to quickly resolve your booking mistake and get your tickets sorted.

Bewertet mit 5 von 5 Sternen

I made an error on date of concert and…

I made an error on date of concert and they were so helpful and changed everything for me.

28. Juli 2026
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Antwort von Ticketek Australia

Thank you for the fantastic review! We're delighted our team could quickly help correct your booking date and get your tickets sorted.

Bewertet mit 5 von 5 Sternen

Out of show context the content maybe…

Out of show context the content maybe considered crude but the way it was presented and how Urzila engaged with the audience was amazing. The staff were great helping people to their seats, providing drinks in a very speedy manner.

25. Juli 2026
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Antwort von Ticketek Australia

So glad Urzila's presentation and audience engagement landed so well, and that staff support with seating and drinks was so speedy too.

Bewertet mit 5 von 5 Sternen

best girls night out

this is our 4th year coming it i the best girls night out sadly this year for one of my friends she had to sit in a broken chair and when we told the ushers they only offered to move her right up the back away from us so she stayed in the broken chair afraid to laugh but we will be back next year and really would love front row.

25. Juli 2026
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Antwort von Ticketek Australia

So glad this remains such a great girls' night out four years running. Appreciate you letting us know about the broken chair and the seating options offered, glad you'll still be back next year.

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