ROCCIA Bewertungen 

218
•
TrustScore 4 von 5

4,2

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Where do I start.... the shop alone is amazing.. a huge selection of tiles (some of which are a work of art in themselves).... The assistant was very helpful - nothing too much trouble and called me t... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Kate Campbell who helped me has been absolutely amazing. Delivery was on time as promised and Kate followed up to check how the project was going.

Bewertet mit 4 von 5 Sternen

Excellent choice of tiles and great customer service across the store. We have visited Roccia many times and Shiraz is always extremely helpful & patient! The combination of Shiraz’s advice & the cho... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 3 von 5 Sternen

Whilst the customer service from Anis was first class. The choice of tiles here is very extensive. I am afraid the tiles purchased shattered 1 in five which meant 2 additional visits to the showroom... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Fliesenfachhandel
  2. auch in
  3. Badezimmerrenovierung
  4. Bodenleger
  5. Fachhandel für Küchenbedarf
  6. Heimwerkermarkt
  7. Innenarchitekt

Vom Unternehmen geschrieben

Be Creatively Unique with Roccia, the UK’s largest independent tile, bathroom, and kitchen showroom. With over 44,000 square feet of show space, the Roccia Design Centre has everything needed for home renovations all under one roof, now including home automation, bespoke windows and doors and a luxury furniture department. Also, displaying the most comprehensive range of tile brands in all of Europe! Established in 1994 on the core values of ‘Family, Excellence and Inspiration’. Roccia offer a first-class bespoke service, from initial design consultations with our award-winning designers, right through to final home installations. Supplying everyone from individual customers, commercial businesses, developers, and even traders.


Kontaktinformationen

4,2

Gut

TrustScore 4 von 5

218 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 20 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,2

Alle Bewertungen

(218)

21 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Just bought tiles for a new bathroom…

Just bought tiles for a new bathroom from Roccia. Great choice and fantastic service from Shiraz. Would definitely recommend this place.

3. August 2022
Bewertung ohne vorherige Einladung
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Antwort von ROCCIA

Hi Tony, thank you for the lovely review and recommendation. We will pass your lovely review on to Shiraz, he'll be glad to hear about another happy customer. We hope to see you again in the future and be sure to tag @rocciatiles on social media once your bathroom project is complete. 😊 - Liz

Bewertet mit 5 von 5 Sternen

High quality tiles and material with…

High quality tiles and material with room for manoeuvre on price based on quantity. Really helpful and friendly, kept informed of delivery and my bathrooms look great! Also took some extra tiles back with zero hassle! Thank you.

28. Juli 2022
Bewertung ohne vorherige Einladung
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Antwort von ROCCIA

Hi Asif, thank you for the amazing review! We will pass your lovely review on to the team, they'll be glad to hear about another happy customer. We hope to see you again in the future. 😊 - Liz

Bewertet mit 5 von 5 Sternen

1st Class Service

I live in Kent but visited Roccia Preston whilst staying with my daughter. Magnificent place and found just what I was looking for. Returning home I contacted them requiring a small order and was lucky enough to deal with Ishy who has been incredibly helpful nothing was too much trouble and I appreciate that. Thank you
Sue from Kent

28. Juli 2022
Bewertung ohne vorherige Einladung
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Antwort von ROCCIA

Hi Sue, thank you for the amazing review! We are glad you enjoyed your visit to Roccia Preston. We will pass your lovely review on to Ishy and the team, they'll be glad to hear about another happy customer. We hope to see you again in the future. 😊 - Liz

Bewertet mit 5 von 5 Sternen

Great Customer Service

Big thank you to Naz for his patience and understanding of our project. So much to choose from yet Naz approached us and we felt less confused. He instantly came on board to our vision and helped us chose all three bathrooms. me and my partner finally agreed on something after months of research and looking at numerous tile places. Choices of tiles are endless @ Roccia however with the right person on your side it makes it a ease to bring the vision together, a credit to the company. Once again thank you to Naz and the team at Roccia bolton.

14. Juli 2022
Bewertung ohne vorherige Einladung
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Antwort von ROCCIA

Hello Mrs Vali and thank you very much for the kind review! We are very happy to see you have had a great experience with Roccia and will share your lovely feedback with Naz and the team. They will be delighted to see you have achieved the perfect vision for your bathrooms! We hope to see you again soon, and if you would like to stay up to date with our products and promotions, please follow our social media channels @rocciatiles

Bewertet mit 5 von 5 Sternen

Brilliant service at Bolton Branch

Can not thank Roccia and Nas at Bolton branch enough! We had fantastic service when we purchased our tiles well over 12 months ago. We have only just got the bathroom done and were 7 tiles short and the lead time was 6 weeks... NAs and the team pulled it our of the bag for us and even removed a few tiles form the display to get us over the line.. Brilliant service all round.

6. Juli 2022
Bewertung ohne vorherige Einladung
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Antwort von ROCCIA

Hi Adam, thank you so much for the amazing review! We are very happy to see you've had a great experience with us and hope to be able to help you again in the near future!

Bewertet mit 5 von 5 Sternen

Excellent service

Excellent choice of tiles and a wonderful customer service experience.
We were having multiple rooms done at the same time so made regular visits for supplies. Shiraz was wonderful with his advice saved us time and money - thanks so much

3. Juli 2022
Bewertung ohne vorherige Einladung
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Antwort von ROCCIA

Hello there and thank you so much for the great review! We are delighted to see you have had a great experience and will share your lovely feedback with Shiraz as well. We hope to see you again in the future!

Bewertet mit 5 von 5 Sternen

Excellent customer service

Excellent customer service
Helped me out just as they were closing
Very appreciative. Recommended and will shop there again

23. Juni 2022
Bewertung ohne vorherige Einladung
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Antwort von ROCCIA

Hello, thank you for the review. We are pleased to hear you were happy with the service you received at our showroom!

Bewertet mit 5 von 5 Sternen

Ishy has excellent customer service…

Ishy has excellent customer service ,very friendly and approachable..
Been comming for years overall good management.

16. Juni 2022
Bewertung ohne vorherige Einladung
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Antwort von ROCCIA

Hello, thank you for the review. We are pleased to hear you were happy with the service you received at our Preston showroom!

Bewertet mit 5 von 5 Sternen

Irfan was brilliant very helpful

Irfan was brilliant very helpful. Been coming back for years. Ishy very good

4. Juni 2022
Bewertung ohne vorherige Einladung
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Antwort von ROCCIA

Hello Ann and thank you so much for the lovely review! We are glad to see you have had a great experience with us and Ishy sends his regards. We hope to see you again soon!

Bewertet mit 5 von 5 Sternen

Hi I would like to say a huge thank you…

Hi I would like to say a huge thank you to Roccia. The whole experience has been a pleasure due to the patience, professionalism and kindness of the staff. Gavin and Banita have given me a beautiful bathroom that covers all my wheelchair needs, for an amazing price. A big thank you to the wonderful Muhammad G, who has help me choose the most amazing tiles and has given great customer service and made it so easy when there were some unexpected changes. I certainly wasn't the easiest customer and am embarrassed how many visits and phone calls I made, but the advice was second to none as was the care. Cannot recommend the company enough, 5 star product with 5 star care.

25. Mai 2022
Bewertung ohne vorherige Einladung
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Antwort von ROCCIA

Hello Karen and thank you so much for the great review and recommendation. We are delighted to see you have had a great experience with Roccia and will share your lovely feedback with our colleagues as this is what we are striving for, perfect projects from start to finish! We hope to see you again soon and if you would like to stay up to date with our new products and promotions, please follow our social media channels @rocciatiles .

Bewertet mit 5 von 5 Sternen

Thankyou Mike - job done.

As ever, great service at the Bolton store. Thankyou Mike. Pointed us in the right direction and offered a great deal.
Never had a bad experience at this company - friendly bunch of guys.

8. Mai 2022
Bewertung ohne vorherige Einladung
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Antwort von ROCCIA

Hi Mike, thank you so much for the lovely review! We are delighted to hear you've had a great experience at our showroom and hope to see you again soon!

Bewertet mit 5 von 5 Sternen

Good quality service and very helpful

The customer service what Roccia showed from start to finish was brilliant. The staff were really helpful and knowledgeable staff and the materials was really good and at high spec and recommend them to anyone else thinking of installing a shower/bathroom. Thanks Roccia for all the help and support.

3. Mai 2022
Bewertung ohne vorherige Einladung
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Antwort von ROCCIA

Hello, thank you for the lovely review. We are pleased to hear you were happy with the service you received at our Preston showroom.

Bewertet mit 5 von 5 Sternen

Ishy credit to the company

I find the showroom inspirational when looking to make changes to my home. Been to many places over the year but Roccia is my top favourite . Visted today & spoke with Ishy who was a pleasure to deal with. His style of sales is efficient whilst relaxing which is my type of shopping experience.

22. April 2022
Bewertung ohne vorherige Einladung
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Antwort von ROCCIA

Hello Christine, thank you for the lovely review. We are pleased to hear you were happy with the service you received at our Preston showroom! I will definitely pass on the message to Ishy :)

Bewertet mit 5 von 5 Sternen

Roccia good quality and friendly service.

Visited Roccia today for some grey wood effect tiles For our outdoor patio to match our indoor flooring. Ishy showed us the best options available that were none slip. Nothing was too much trouble he lay examples on the floor for us to compare. Once we made our choice he gave us a written quote. I have used Roccia several times, their staff are available to answer any questions, but they are not pushy which I like. We decided to buy our tiles from Roccia again. We do check other tile companies but none compare to the friendly service and good price comparison for like for like quality. Thanks Ishy, and thanks for the offer of an Indian banquet hahaha. P and S Watters

11. April 2022
Bewertung ohne vorherige Einladung
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Antwort von ROCCIA

Hello, thank you for the review. We are pleased to hear you were happy with the service you received at our Preston showroom!

Bewertet mit 5 von 5 Sternen

Ishy

We have purchased all our tiles and accessories for 2 bathrooms, kitchen and conservatory over the past 4 years. A first class service from Ishy and his colleagues on each occasion. A very comprehensive range of quality products. Highly recommended.

5. April 2022
Bewertung ohne vorherige Einladung
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Antwort von ROCCIA

Hello, thank you for the review. We are pleased to hear you were happy with the service you received at our Preston showroom!

Bewertet mit 5 von 5 Sternen

Top service

We have recently visited the Preston store twice in the last few months. Last week I found I’d ran out of grout and set off for the store. I knew it would be tight getting there before closing. My husband rang the store to pre order the grout and told them I was on my way. Ishy was great. The order was waiting for me and they kept the store open a few extra minutes to make sure I could get my grout. Each time we have been the service has been exceptional. We absolutely love the tiles we bought. Thank you Ishy and the team for all your help!

3. April 2022
Bewertung ohne vorherige Einladung
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Antwort von ROCCIA

Hello, thank you for the review. We are pleased to hear you were happy with the service you received at our Preston showroom!

Bewertet mit 5 von 5 Sternen

Top class service received

Top class service received from Ishy today in their Wigan store.
Needed my tiles there and then which he sorted within a half an hour time slot.
Great work guys

31. März 2022
Bewertung ohne vorherige Einladung
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Antwort von ROCCIA

Hello, thank you for the review. We are pleased to hear you were happy with the service you received at our showroom!

Bewertet mit 5 von 5 Sternen

Roccia - You won't fail to be impressed

I have carried out a number of tiling projects to bathrooms and kitchens over the last ten years, during that time I have never failed to be impressed with everything about Roccia (previously Tile Mart).
All the staff I have had dealings with have provided a great customer service, certainly make you feel welcome, Anis has been the main salesperson that I have dealt with, he has been very helpful in providing advice on tiles, bathrooms and underfloor heating.
I was impressed on my first visit to the Tile Mart Preston store, ten years on and the new Roccia store continues not only to impress, but still provides the outstanding service I received back then.
Thank you

30. März 2022
Bewertung ohne vorherige Einladung
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Antwort von ROCCIA

Hello, thank you for the review. We are pleased to hear you were happy with the service you received at our Preston showroom!

Bewertet mit 5 von 5 Sternen

Had a great experience Irfan looked…

Had a great experience Irfan looked after us very well found the tiles we where looking for. Well worth the 150 miles to visit the showroom. Great coffee

25. März 2022
Bewertung ohne vorherige Einladung
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Antwort von ROCCIA

Hello, thank you for the review. We are pleased to hear you were happy with the service you received at our Preston showroom!

Bewertet mit 5 von 5 Sternen

Fantastic service throughout

Fantastic service throughout, from the moment we stepped into the shop we were welcomed by Irfan under no pressure to buy, we found the tiles we wanted, arranged the delivery date, said we would get a call an hour before delivery, which we did( what another nice guy). Returned the tiles we didn’t use and refund on way, wouldn’t go anywhere else. The service is 10 out of 10. Thank you Irfan and the staff at Preston shop😀😀 I can highly recommend.

3. März 2022
Bewertung ohne vorherige Einladung
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Antwort von ROCCIA

Hello, thank you for the review. We are pleased to hear you were happy with the service you received at our Preston showroom!

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