The staff on the phone were very helpful when the product I needed wasn’t available. We discussed alternative options suitable for the application, including sizes that would offer some savings. They... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Website was easy to navigate, order promptly processed. Delivery driver kindly put my order behind my back gate as I’d been called into work. Wood is great, has made fantastic shelving. Would certainl... Mehr ansehen
Unternehmen hat geantwortet
This was our first time ordering from Timbersource. We have been really impressed with the service, friendliness of team when we have emailed or spoken to them and the delivery driver arrived as ex... Mehr ansehen
Unternehmen hat geantwortet
Project is to refresh balcony slats. Suitable timber was available from Timbersource. Just need to cut to length and skim 2mm for correct thickness. Ideal wood for task. Delivery company failed to d... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Timbersource is a leading online timber merchant in the UK with an extensive range of premium quality hardwoods and softwoods at competitive prices. With over 160 years of industry expertise we can offer a wealth of advice and assistance. Plus we offer a number of other helpful services that save you valuable time, effort and money.
Kontaktinformationen
Quarry Way, BA4 4RN, Waterlip, Vereinigtes Königreich
- +44 (0) 1373 469905
- sales@timbersource.co.uk
- timbersource.co.uk
4,6
Hervorragend
240 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 50 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Purchasing slats to refurbish a garden…
Purchasing slats to refurbish a garden bench. One of the few companies that stocked the sizes I was looking for. Delivered promptly and at a reasonable price. Wood is really good quality and looks great.
24. April 2025
Perfect amazing like always
Perfect amazing like always. Cut to size perfectly, high quality materials.
31. März 2025
Value for Money
Was the best price I could get anywhere. Not necessarily perfect quality, but very good value for my money
3. April 2025
Great service even for small order
Although a small order I was kept informed throughout and when there was a problem with the type of wood I had selected, they called me to discuss alternatives. Arrived safely and when expected. Perfect for the job! Will use again.
3. April 2025
Antwort von Timbersource
Hi Roger, thank you for taking the time to leave us your feedback. We're pleased to hear you are happy with our service and product. We look forward to working with you again
The website was reasonably easy to use…
The website was reasonably easy to use however it does not give a price as this has to be phones for. So I telephoned and ordered the required wood. The quality of the wood, when received, was good as was the packaging.
27. März 2025
Antwort von Timbersource
Hi Ian, thank you for taking the time to give us your feedback. We're sorry to hear you had some issue with our website and generating a price. One of my colleague in Sales will be in touch to investigate this further. We're pleased to hear you are happy with our product. Looking forward to working with you again
Great company to work with
Great company to work with. Superb service, very competitive prices. I've used Timber source for a good while now and have always received quality planed all round timber for my cabinet making.
3. April 2025
Antwort von Timbersource
Hi Kevin, thank you for taking the time to leave us your feedback and your kind words. We're so pleased to hear you're happy with our customer service and product. We're looking forward to working with you again!
Great service and price
3. April 2025
Antwort von Timbersource
Hi Rick, thank you for taking the time to leave us your feedback. We're so pleased to hear you're happy with our customer service. We're looking forward to working with you again!
Fantastic sales team answering all my…
Fantastic sales team answering all my questions promptly with good prices on their products and fast shipping. I was able to get what I wanted and delivered quicker than I could locally. Number saved for my next project
31. März 2025
Antwort von Timbersource
Hi Thomas, thank you for taking the time to leave us your feedback. We're glad to hear you've enjoyed your shopping experience with us and our delivery service. We pride ourselves on our nationwide next day delivery service. We're looking forward to working with you again!
What a great company to purchase from
What a great company to purchase from , friendly efficient and great product.
27. März 2025
Antwort von Timbersource
Hi Brian, thank you for taking the time to leave us your feedback. We're so pleased to hear you're happy with our customer service and product. We're looking forward to working with you again!
Great quality and customer service.
I had an issue with my order due to poor packaging and shipping, but Katie Brown at Timbersource handled it exceptionally well. She responded quickly, took my concerns seriously, and ensured the problem was resolved without hassle. The quality of the Ash itself is excellent, and I’m very happy with my purchase. Great customer service and great product—highly recommended!
25. März 2025
Bewertung ohne vorherige Einladung
Antwort von Timbersource
HI Kieran, thank you for taking the time to leave a positive review. We’re sorry to hear about the initial packaging and shipping issue which can be frustrating. We pride ourselves on both the quality of our products and our customer service, so we’re very glad to hear Katie was able to resolve it promptly and to your satisfaction. We’re looking forward to working with you again!
Antwort von Timbersource
Hi Fred, thank you for taking the time to give us your feedback. We're glad to hear you're happy with our service. We're looking forward to working with you again!
Good quality at a reasonable price with…
Good quality at a reasonable price with sensible delivery cost
5. März 2025
Bewertung ohne vorherige Einladung
Antwort von Timbersource
Hi Mark, thank you for taking the time to give us your feedback. We're glad to hear you're happy with our service. We are looking forward to working with you again!
Excellent
Excellent. Easy to navigate and order the right timber on the website. I arrived in super quick time - and quality was v good.
27. Februar 2025
Antwort von Timbersource
Hi Simon, thank you for taking the time to give us your feedback. We're glad to hear you found out website very easy to use and you're happy with our service. We are looking forward to working with you again!
Antwort von Timbersource
Hi MAiiKO, thank you for taking the time to give us your feedback. We're glad to hear you're happy with our service. We are looking forward to working with you again!
Antwort von Timbersource
Hi Steve, thank you for taking the time to give us your feedback. We're glad to hear you're happy with our service and the quality of our products. We are looking forward to working with you again!
Katie very approachable and helpful
Katie very approachable and helpful. Came up with the solution to accomodate our budget , highly recommend
6. Februar 2025
Antwort von Timbersource
Hi there, thank you for taking the time to give us your feedback. We're glad to hear you're happy with our service. We are looking forward to working with you again!
Antwort von Timbersource
Hi Matthew, thank you for taking the time to give us your feedback. We're glad to hear you're happy with our service. We are looking forward to working with you again
Good, reliable product and service
Did exactly what they said on the tin. Paid a small premium for prompt action I needed for my project but they delivered. Would use again.
12. Dezember 2024
Antwort von Timbersource
Hi Aaron, thank you for taking the time to give us your feedback. We're glad to hear you're happy with the quality of our timber and express delivery service. We are looking forward to working with you again soon
Good service for telephone enquiries…
Good service for telephone enquiries and orders.
Prompt delivery.
Good product.
11. Dezember 2024
Antwort von Timbersource
Hi Denis, thank you for taking the time to give us your feedback. We're glad to hear you're happy with the quality of our timber and service. We're always happy to answer our customers enquiries and help them choosing the right product for their project. We are looking forward to working with you again
well i needed some wood you supplied it…
well i needed some wood you supplied it great
2. Dezember 2024
Antwort von Timbersource
Hi Dennis, thank you for taking the time to give us your feedback. We're glad to hear you're happy with the quality of our timber. We are looking forward to working with you again
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.