Tithe.ly Church Giving & Engagement Platform Bewertungen 

1 168
TrustScore 4 von 5

4,2

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 4 von 5 Sternen

Have been really liking the Tithely platform. Still learning, but pretty easy to navigate. One suggestion for improvement would be to allow the admin person to select certain donors to have a tax stat... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Justin is a great rep. While there was an honest mistake with a coupon code that was shared too widely, you still did a good job handling the situation. Ignore the recent 1-star reviews. They wer... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 3 von 5 Sternen

There are some parts that have been very effective and dependable. But there’s still much development to be done. We love the prayer wall. Very effective. Our live streaming had some initial kinks, bu... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Tithe.ly ran a low-key merch promotion that was shared without their knowledge on a large Australian bargain community. Consequently it was abused to the fullest, with mention of some users even c... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Softwareunternehmen

Vom Unternehmen geschrieben

Tithely provides the tools you need to engage with your church online, stay connected, increase generosity, and simplify the lives of your staff. With tools like text and email messaging, custom church apps and websites, church management software, digital giving, and so much more… it’s no wonder why over 40,000 churches in 50 countries trust Tithely to help run their church.  Learn more about the global leader in church technology at tithely.com.


Kontaktinformationen

4,2

Gut

TrustScore 4 von 5

1168 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 33 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,2

Alle Bewertungen

(1 168)

44 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 1 von 5 Sternen

Beware, they do not honour their word!

Ran a promotion on their website which they did not honour. Now have my personal information. I believe this was a scam! Be careful when dealing with their dishonourable organisation.

6. Juli 2023
Bewertung ohne vorherige Einladung
Tithe.ly Church Giving & Engagement Platform-Logo

Antwort von Tithe.ly Church Giving & Engagement Platform

Hi there. For clarity, we did not run a promo on OzBargain and the offer for a discount in our corporate swag store was posted to OzBargain without our consent or permission. We received over 8000 orders that we simply were not able to fulfill, so we cancelled the orders. It was never our intent for the offer to be posted. We commented with an explanation on OzBargain. This 1 star review is not a reflection of our products and services, as we are not a swag or merchandise company nor did we scam anyone.

Bewertet mit 1 von 5 Sternen

A company making millions a month off…

A company making millions a month off brainwashed people but wont fill a fraction of their monthly profits fulfilling orders that took advantage of their own coupons.

Edit: in response to tithe.ly response.

" the offer for a discount in our corporate swag store was posted to OzBargain without our consent or permission"

Your permission is not needed to post about a promotion you're running.

"We received over 8000 orders that we simply were not able to fulfill"

You make millions a month, you most definitely could have fulfilled the orders that were placed.
But you don't actually care about what you can do, you only care about making as much money as you can from brainwashed people.
Not very "god fearing" of you.
Typical "christian company" being greedy af.

"This 1 star review is not a reflection of our products and services"

Actually, it is a review of your company. Specifically your customer service and inability to follow through with promotions you offer.

This review is completely justified.
Bit weird that you'd try and paint me out to be some kind of liar, when this is based off my personal experienced with your company.

Cope and seethe hypocrite.

6. Juli 2023
Bewertung ohne vorherige Einladung
Tithe.ly Church Giving & Engagement Platform-Logo

Antwort von Tithe.ly Church Giving & Engagement Platform

Hi there. For clarity, we did not run a promo on OzBargain and the offer for a discount in our corporate swag store was posted to OzBargain without our consent or permission. We received over 8000 orders that we simply were not able to fulfill, so we cancelled the orders. It was never our intent for the offer to be posted. We commented with an explanation on OzBargain. This 1 star review is not a reflection of our products and services, as we are not a swag or merchandise company nor did we scam anyone.

Bewertet mit 4 von 5 Sternen

Tithe.ly lets us offer online donations easily

Tithe.ly does a great job of allowing our church to offer online contributions. It's easy to add new contribution funds and schedule deposit dates. The fees that are charged are reasonable and comparable to other credit card processing sites. My only complaint is that credit card and debit card transactions take different amounts of time to process - It's hard to get end of quarter donations processed in time for reports.

29. Juni 2023
Tithe.ly Church Giving & Engagement Platform-Logo

Antwort von Tithe.ly Church Giving & Engagement Platform

Hi thank you so much! We're grateful to have you a part of the Tithely family. Credit and Debit shouldn’t take a different processing time.ACH versus Credit/Debit can take a different time (but that’s changing in a very positive way very soon). Please reach out to support@tithe.ly with any additional questions!

Bewertet mit 5 von 5 Sternen

Good Program!

We mainly use the ACH deposit part of the program, but they have so much more to offer! Set up and use of the program for our church is pretty easy! Customer service for the program is great too!

15. Juni 2023
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Antwort von Tithe.ly Church Giving & Engagement Platform

Thank you Sherrie! We are so happy to hear not only you've enjoyed using our platform, but that you've also been served well!

Bewertet mit 5 von 5 Sternen

They have been a great and timely help…

They have been a great and timely help for us. As the landscape of church has changed, they have allowed us to continue moving forward without complications.

12. Juni 2023
Tithe.ly Church Giving & Engagement Platform-Logo

Antwort von Tithe.ly Church Giving & Engagement Platform

Thank you so much! We want to partner with the church so that more churches can continue advancing the Kingdom of God even as the world around us changes.

Bewertet mit 5 von 5 Sternen

Another way to give.

This platform option for our church gives them the opportunity to give other than most traditional methods. It is used mostly when the individual for what ever reason can not make it to church.

Then on-line giving gives them an option to give while they are away, or another means to give.

During our Stewardship Sunday we have encouraged our member and visitors to use this more as they get used to the cyber way of life.

23. April 2023
Bewertung ohne vorherige Einladung
Tithe.ly Church Giving & Engagement Platform-Logo

Antwort von Tithe.ly Church Giving & Engagement Platform

Thank you for sharing Gary! We are happy to hear the Tithely Giving Platform has provided numerous ways for your members and visitors to give.

Bewertet mit 4 von 5 Sternen

Donations collected sometimes take more…

Donations collected sometimes take more than 10 days to be deposited.

21. April 2023
Bewertung ohne vorherige Einladung
Tithe.ly Church Giving & Engagement Platform-Logo

Antwort von Tithe.ly Church Giving & Engagement Platform

Thank you for sharing! Depending on payment method and your deposit schedule it can influence deposits. We’re happy to help you evaluate your current settings at support@tithe.ly

Bewertet mit 5 von 5 Sternen

Creating simplicity

Awesome, Tithe.ly, helps to make the business end of our ministry so much easier.

7. April 2023
Bewertung ohne vorherige Einladung
Tithe.ly Church Giving & Engagement Platform-Logo

Antwort von Tithe.ly Church Giving & Engagement Platform

Thank you Vanessa! We are happy to hear that the Tithely suite is making your life easier as you focus on serving your ministry and community!

Bewertet mit 4 von 5 Sternen

Tithe is a great tool to use especially…

Tithe is a great tool to use especially when we have special events to collect funds for. Example: back to school clothing, Christmas giving for families in need.
The only problem I had recently, my credit card expiration date expired. You should be able to pull up the card info and change the date to your new card.

20. Jänner 2023
Bewertung ohne vorherige Einladung
Tithe.ly Church Giving & Engagement Platform-Logo

Antwort von Tithe.ly Church Giving & Engagement Platform

Hi Joyce! Thank you so much for sharing! We are happy you're enjoying the features, and how helpful it's been for fundraising. Please reach out to us at support@tithe.ly and we’d be happy to walk you through those steps if you’re having any challenges.

Bewertet mit 5 von 5 Sternen

It is easy to understand for the team…

It is easy to understand for the team and our members. My only hitch is when I would like to talk with someone on the phone instead of in the message area. At times I have a problem there.

20. März 2023
Bewertung ohne vorherige Einladung
Tithe.ly Church Giving & Engagement Platform-Logo

Antwort von Tithe.ly Church Giving & Engagement Platform

Hey Donna!
Kris with the Support team here. I’m glad that our products are serving you well, but I did want to speak to your comment about troubles accessing the team.
We do use a bot to attempt to send you articles when you contact us, only in an attempt to provide a faster response. Our bot still has some education to do and we’ll keep improving on it.
There are a few different ways to contact the team so I wanted to be sure you were aware of each of them:
Email us at support@tithe.ly
Submit a Help Ticket by visiting help.tithe.ly (you can submit a ticket or even schedule a meeting with our team there)
Use the messaging widget in the lower right hand side of your account or on help.tithe.ly
Please let us know if we can serve you better!

Bewertet mit 5 von 5 Sternen

Great Addition

Honestly, Tithe.ly has been a great addition to our church profile. Our online giving has increased, and the church app has helped us get announcements out to the congregation and also given us the opportunity to put sermon outlines up for anyone with the app.

16. März 2023
Bewertung ohne vorherige Einladung
Tithe.ly Church Giving & Engagement Platform-Logo

Antwort von Tithe.ly Church Giving & Engagement Platform

Thank you Dr.Kenny! We love hearing this! And often see that using Tithely Giving helps stabilize giving for churches through our easy ways to setup recurring support of your church.

Bewertet mit 2 von 5 Sternen

Incommunicado seems to be company culture.

In the normal course of business, Tithely works acceptably. However, if there is the slightest hiccup or adjustment required, it is utterly frustrating to resolve because they are exceedingly difficult to reach. This week I believe we have reached the finish line with them. Primarily because of the delay in reply to emails, phone number disconnected and 24 hours wait for an appointment booked online. I’ve never dealt with them but I’ve never seen my team more exasperated by any singular vendor. None. We will do due diligence on customer service for next provider. Buyer beware.

4. März 2023
Bewertung ohne vorherige Einladung
Tithe.ly Church Giving & Engagement Platform-Logo

Antwort von Tithe.ly Church Giving & Engagement Platform

We are sorry to read this about your experience at Tithe.ly, and the impact it's had on your staff. This is definitely not common practice, so we are going to make sure there's nothing amiss with your current situation. Also, we do allow our customers the opportunity to schedule a phone call or a zoom meeting with one of our customer Support Advocates.
Your requests are being escalated, and we will be sure to point you in the right direction to receive the care you need.

Bewertet mit 5 von 5 Sternen

A great service for small churches

A great service for small churches. We got it integrated into our website and now have online giving without a huge monthly cost.

26. Februar 2023
Bewertung ohne vorherige Einladung
Tithe.ly Church Giving & Engagement Platform-Logo

Antwort von Tithe.ly Church Giving & Engagement Platform

Tithely loves to hear that no matter the size of the church, you're being served well, and the tools are impacting you in a positive way!

Bewertet mit 5 von 5 Sternen

Quality integrated systems for mission

For us having an integrated system for database management, community communications, creating and hosting our website and app as well as manage our giving has been an essential part of growing in online mission. We'd recommend Tithe.ly all access to any ministry or mission team who are needing extra support in these areas and value quality.

23. Februar 2023
Bewertung ohne vorherige Einladung
Tithe.ly Church Giving & Engagement Platform-Logo

Antwort von Tithe.ly Church Giving & Engagement Platform

Thank you for sharing Reverend James! We are so happy your are using Tithely tools to further the Kingdom!

Bewertet mit 4 von 5 Sternen

Good not Great YET!

Growing company with work to do, but overall good product With TONS of potential.

23. Februar 2023
Bewertung ohne vorherige Einladung
Tithe.ly Church Giving & Engagement Platform-Logo

Antwort von Tithe.ly Church Giving & Engagement Platform

Thank you Nathaniel! We're always working on something great for our churches.

Bewertet mit 5 von 5 Sternen

easy to use

Tithely is a great way for parishioners to give money easily and anonymously. I like that I can give automatically on a monthly basis.

16. Februar 2023
Bewertung ohne vorherige Einladung
Tithe.ly Church Giving & Engagement Platform-Logo

Antwort von Tithe.ly Church Giving & Engagement Platform

We love to hear that giving is easy with Tithely! Thank you Kirsten.

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