Totally Wild UK Bewertungen 

88
TrustScore 4 von 5

4,0

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 3 von 5 Sternen

I got this as a present for my sister and her husband, and although enjoyable, the experience was an hour less than described and they were very disappointed with the food. They had a very small bowl... Mehr ansehen

Bewertet mit 5 von 5 Sternen

The full day course in groombridge was run by Al, an extremely knowledgeable, likeable guide, for whom no question was left unanswered. It was very hot on the day and following the draught maybe not a... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Forager Paul gave us a great Forage and Cookery day in Oxford - knowledgeable and a great chef! Thanks for a another great Totally Wild experience.

Bewertet mit 1 von 5 Sternen

This company is impossible to contact. I have tried for over a week and no contact. I am meant to be attending an event on this Sunday 30th Aug and they have not communicated where to meet. Not i... Mehr ansehen

Unternehmensdetails

  1. Kochkurs

Informationen, die aus verschiedenen externen Quellen stammen

The Uk's only Ofqual accredited team of foragers. Join us for a forage, find incredible wild presrves.


Kontaktinformationen

4,0

Gut

TrustScore 4 von 5

88 Bewertungen

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4,0

Alle Bewertungen

(88)

22 Bewertungen in den letzten 12 Monaten

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Bewertet mit 1 von 5 Sternen

Cancelled the event at short notice

Cancelled the event at short notice. Given the other reviews on here I wonder if cancelling & offering vouchers is a deliberate strategy.

11. September 2024
Bewertung ohne vorherige Einladung
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Antwort von Totally Wild UK

Hey James, sadly we had to cancel your event last minute as our forager set to run it called in sick last minute, and all of our other foragers were already running events on that day and couldn't help with cover.

Sadly we can't control or help when someone is sick or ill, and although we try our best to find cover for the event there are ocassions when we have to cancel an event.

When this does happen we offer the full amount in a voucher so you can join us on a future foraging course, or of course if you'd prefer a refund we offer that too.

I can assure you this is not a deliberate strategy of ours, we're a team of foragers, we love heading out with people and teaching about the amazing wild world around us and would much prefer to be out in the woods than curled up in bed or over the toilet being sick.

I hope that makes sense and thanks for the review, again sadly sickness isn't something we can control and we always aim to have brilliant foraging experiences together.

Bewertet mit 1 von 5 Sternen

Cancellations are likely

I bought the experience for my father's 70th birthday and they cancelled the day before, and they also accidentally sent him an email for another course that was cancelled as well.

I ended up getting a refund from Virgin Experience Days.

Be warned that there's a high chance that your experience will be cancelled by Totally Wild

7. August 2024
Bewertung ohne vorherige Einladung
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Antwort von Totally Wild UK

Hey,

Thanks for your review,

Sadly we can't control or help when someone is sick or ill, and although we try our best to find cover for the event there are ocassions when we have to cancel an event.

When this does happen we offer the full amount in a voucher so you can join us on a future foraging course, or of course if you'd prefer a refund we offer that too.

I can assure you this is not normal, I think we've cancelled around 1% of our events this year due to sickness and illness, we're a team of foragers, we love heading out with people and teaching about the amazing wild world around us and would much prefer to be out in the woods than curled up in bed or over the toilet being sick.

I'm glad you got a refund from Virgin Experience Days and I hope the process went smoothly for you. We'd love to head out foraging with your father some point in the future :)

I hope that makes sense and thanks for the review, again sadly sickness isn't something we can control and we always aim to have brilliant foraging experiences together.

Bewertet mit 5 von 5 Sternen

Wow what a fab day!

Wow what a fab day!! A day learning how to forage followed by a 4 course meal based on all our foraging finds. Amazingly educational, eye opening and inspirational, all based on plants that you can easily find, would recommend to anyone!! Thank you Josh for your amazing knowledge and expertise. 💕💕💕 Jo and Ali

4. August 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Really enjoyed the foraging experience…

Really enjoyed the foraging experience day. Something very different, we learnt lots, had a very engaging and interesting guide (Brooke at Cannock). Very accommodating to any questions or any direction the group wanted the tour to go in, food was fab, and felt comfortable the whole time. Tour started late due to hosts car troubles, however the group was offered an additional hour at the end of the tour to make up for it. We left happy and would recommend for a fun and interesting day.

27. Juli 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Course got cancelled twice due to…

Course got cancelled twice due to circumstances out of either sides control, so we waited two years and paid £140 for a foraging guide who had never been to the site before which was full of dog poo and next to a main road, guide was friendly but the whole experience felt hugely underwhelming for the money paid, then emailed into customer services who just ignored our email, won't be recommending to others

UPDATE: They emailed me back offering a full refund and an apology for our experience which we accepted, this was on 11th July, they have now been ignoring us since then despite multiple follow up emails

7. Juli 2024
Bewertung ohne vorherige Einladung
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Antwort von Totally Wild UK

Hey Alex, thanks for your feedback. I can see you've left 1 star review on Google as well. And I've given a detailed reply there for you.

I've also replied to your email in detail and look forward to hearing from you there or over the phone if you'd prefer to be contacted that way so we can attempt to resolve this issue for you.

We have provided some things we may help to resolve this for you and look forward to hearing back from you on your views,

Thanks again for your feedback l, any feedback is greatly received and helps us to improve our service and excellent events.

Talk soon Alex,

Bewertet mit 5 von 5 Sternen

Fantastic Forager Fez...

This was a fantastic experience. I bought it as a Xmas gift for my husband. We went to swinsty reservoir Harrogate (a lovely place) our leader Fez was so knowledgeable and enthusiastic. He appeared to livevand breathe foraging and was the perfect person to lead especially as he was an ex chef too. Which was useful when we were cooking some of our foraging. The day was so enjoyable, we were there for 6 hours but Fez was continously interesting and held everyone's attention. It was excellent and I'd definitely recommend the forage and cook experience.

22. Juni 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great day out

Great day out. Very relaxing and great food. Brook, the forager, was brilliant. Enthusiastic, knowledgeable and funny. Kept us entertained and fed us well.
Kimchi Tapenard! You need to market that. It’s beautiful.

8. Juni 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Website still down

Website still down - guess the company is no longer trading

1. Mai 2024
Bewertung ohne vorherige Einladung
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Antwort von Totally Wild UK

Hey there, our website was down for a week while we ran some updates. It was supposed to be down for just 2 days, sadly we ran into an issue when exporting to a new dedicated server. Regardless, we're all back up and running extra fast now :) Thanks!

Bewertet mit 1 von 5 Sternen

Website does not work

Unable to book anything or use my vouchers. Chat is not able to resolve the issue and there is no other contact details. I am moving my vouchers to a different experience.

28. April 2024
Bewertung ohne vorherige Einladung
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Antwort von Totally Wild UK

Hey, we were having issues with the website it's now all up and running.

Thanks

Bewertet mit 5 von 5 Sternen

Totally wild foraging

What an amazing day. Alastair the foraging guide was brilliant. Super knowledgeable,funny and charming. I learnt loads and will definitely be booking another course . The forest was full of amazing food and the food we picked and cooked was delicious. I couldn't recommend it more

27. April 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Not fulfilling courses

I have a voucher for their foraging course, but their website is buggy, checkout doesn't work and their email just bounced. They may have gone under, I would avoid spending any money with them.

27. April 2024
Bewertung ohne vorherige Einladung
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Antwort von Totally Wild UK

Hey, thanks for this, we were having a couple of issues with the website. Our database of foraging guides was slowing everything down because it was too big. Anyway, we're now moved on to our own dedicated server and the website is all back up and running :)

Bewertet mit 5 von 5 Sternen

Great Experience

My husband, daughter and I had a great time foraging around Rufford Abbey. Our experts (and they really were. Definitely knew their stuff), Fez and Ian were brilliant, so informative and gave us such a good insight into a totally different world.
Would highly recommend. A real opportunity to get close to nature and take time away from the rat race.
We were part of a group of 15 like minded people who at the end were treated to a foraged picked delight.
Many thanks for such a lovely day.

2. März 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Huge let down - disastrous communications

I was due to attend a Totally Wild event with my partner in early November. In the week before she was extremely ill & it would be unsuitable to attend a public food event with others.
Despite numerous attempts to contact TW via all recommended channels I received no response until 2 hours prior to the event (8am Saturday) suggesting that we transfer the vouchers to others & no other option was available.
This is despite the message from Dougie the Chatbot on their website that clearly indicated that a voucher for a future event would be available if a late cancellation due to illness was necessary.
On following up I was grudgingly offered a single voucher as recompense, hardly suitable for an experience purchased for 2!
I can offer no insight to the events themselves but based on the pathetic contact and communication from TW I would have very low expectations.
So far £140 has been foraged from my bank account, I've received nothing in return and am left feeling Totally Disappointed 😞

11. November 2023
Bewertung ohne vorherige Einladung
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Antwort von Totally Wild UK

Hey, I'm really sorry you feel you've been let down by us here, I can confirm that it is our policy to not refund a late cancellation as we prepare our events well in advance with small numbers of people.

What you've described is typically what we'd advise, to gift the experience to someone you think would enjoy it, however I must apologise for the late timing of this coming through to you, it's possible we replied earlier but it may have gone to your spam folder.

Thanks for your feedback and we will look to improve

Bewertet mit 5 von 5 Sternen

Foraging at Grizedale

We did the foraging event at Grizedale Forest with our leader Chris. From the first emails the event was well organised with excellent directions and communication. We met up in the visitor centre and went through introductions then set off on a walk round the forest. Chris pointed out edible plants and showed how to identify them, importantly also, what they might be confused with. We harvested some to use later. He was quick to answer any questions and explain how the plants could be used (making flavoured alcohol was a high point for me!!). Having collected several baskets of “produce” we returned to the centre where Chris set up a field kitchen and cooked us a delicious lunch, plenty of it and really filling. Highly recommended!! Couple of minor bits of information if you go to the Grizedale location (which is excellent), the last 5 miles are along narrow and partially single track roads so might take a bit longer in high season and if you’re coming from the North ignore any siren calls from the Sat Nav to use the Hawkshead Ferry and use the Barrow road to Newby Bridge.

22. Oktober 2023
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Stale and uninspiring

Ridiculously long intro. My feet were starting to ache from standing still listening for 30 minutes. Seemed like a time-wasting tactic.
Guide seemed bored of himself throughout.
Food was sad with few foraged elements. Only saving grace was the beautiful forest.

17. September 2023
Bewertung ohne vorherige Einladung
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Antwort von Totally Wild UK

Hey, I'm sorry you feel this way. We always have an introduction for our events to make sure we cover anything required before the event from welcoming guests, understanding the level of delivery for the event and to cover any health and safety areas. I can guarantee it is not a time wasting tactic, but a technique we use to make sure we cater the rest of the event in such a way to make it as succesful and rewarding as possible for each participant foraging with us.

I'm sorry you feel like the forager seemed bored of himself throughout, we pride ourselves on our energetic and enthusiastic delivery and it seems you feel we let you down here.

Hopefully you can join us again in the future and we can help you engage in a meaningful way with the beautiful forest again.

Bewertet mit 5 von 5 Sternen

When we went down to the woods today…..

Booked my experience via a third party using an ‘eco experience’ voucher I’d received as a gift. All very easy to arrange using a code etc. Totally Wild were in touch via email to keep me updated on the arrangements. Prior to the day we were also given a contact number for our event leader, just in case we were delayed etc. This was really helpful.
The event was led by Hazel, at Delamere Forest. There were 12 of us, plus Hazel. A mixture of ages, gender, localities and past experiences regarding foraging. Hazel was very knowledgeable and put this across in a very accessible way, she also made a point of including everyone and valuing their contributions. We were given plenty of opportunity to make decisions about the type of terrain/likely finds throughout the day. As with any activity of this nature nothing can be guaranteed, especially in light of the changeable weather we’ve had of late. With each find Hazel got us to use our observational skills, particularly our senses. She expanded on this with her knowledge and experience, linking in to any relevant science and research. The format she used was really helpful for comparing varieties with edible/deadible in mind. She also gave info on the possible food and medicinal properties of the finds and we were given frequent opportunities to look for items ourselves based on what we had learned. I also liked how she acknowledged the cultural associations and significance of a number of the items.This helped to give a more rounded knowledge, reminding us of the historical nature of foraging.
On the day we discovered; a range of fungi (though ironically the edible one was found after the cooking/eating session), a number of edible leaves, and elderberry, all in just one or two areas of this huge (and very beautiful) location.
When it came to preparing the meal - a risotto, mixed salad and fruit based dessert - we were all included in the various tasks. This reinforced the friendly, sociable element of the day, and it was a real bonus. Hazel provided reference material so that we could have a go at identifying the fungi we had found. Additional foods had been brought along by Hazel, some of which had been made using foraged items. I found these particularly useful and will definitely have a go at making the cordial and fruit vinegars.
All in all an excellent day and I’d thoroughly recommend it. In fact I’ve already passed detail on to a couple of friends.

21. September 2023
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Our guide Mike was fantastic and i…

Our guide Mike was fantastic and i would definitely contact him again for many more trips and private events, HOWEVER, i would do this independently and NOT via Totally Wild UK. Extremely poor customer service and no support with anything except a standardised email. They are simply middle men - Mike was the only element of the experience worth paying for - TOTALLLY WILD were irrelevant to the whole experience. The food box they provided was not pleasant and had nothing to do with native British food - we have pre-packaged Kimchi that wasn't even naturally fermented but instead full of additives that the idea of foraging is completely against. The rest of the food was extremely low quality and refreshments were ridiculous. Given we paid for a a full 4 course meal it was extremely disappointing. I won't be using them again.

18. August 2023
Bewertung ohne vorherige Einladung
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Antwort von Totally Wild UK

Hey,

I'm really sorry you feel like you were let down, it sounds like you had a great day with Mike.

If you could let me know what support you were looking for or where we let you down that would be great, we're on info@totallywilduk.co.uk.

All of our events are scheduled with our own in house foraging team, however there are occasions where they fall sick or for one reason or another have to cancel, in this circumstance we reach out to a trusted group of freelancers. Of which Mike is one of them. We do this to ensure the event can still go ahead and to avoid causing dissruption to customers like yourself, but I can let you know that we are not simply middle med, it makes me sad that you think that.

We actually produce the kimchi pickle that you had on the course ourself, I won't talk you through the entire process of how we make it but we actually ferment a wild garlic kimchi first before mixing it with a range of other ingredients to turn it from a standard kimchi into the kimchi pickle.

We aim to use ingredients in our cooking part of the events that customers will be able to easily find in the supermarket, making it much easier for them to feel confident in recreating at home.

I will have a call with Mike to go over this as it sounds like there's been a bit of jarring between you, him and us which is a shame.

Thanks and talk soon,

Bewertet mit 5 von 5 Sternen

Amazing wild plant experience

We had a great experience with Al on the Friston Forest, Sussex, foraging course. He was friendly and entertaining and had a wealth of knowledge about wild edibles and how to eat and cook with them. His background chef knowledge made him very enthusiastic about specific tastes. We learnt a great deal about how many of the wild plants around us can be used in this way.

8. Juni 2023
Bewertung ohne vorherige Einladung

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