Just booked our due stay holiday to Tanzania & Zanzibar for my 60th next year September. Tony Bennett was my point of contact to arrange my dream hoilday. He was very helpful and supplied me wi... Mehr ansehen
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Das sagen Bewerter
After seeing a holiday to Thailand advertised on FB. I made an enquiry and received a message via WhatsApp from Grace, she has been absolutely fantastic, ensuring she meets all my needs, answering all... Mehr ansehen
Thank you Rhea for helping me organise a trip to Disneyland Paris in February half term, we are very excited to take out 6 year old. The process was quick and easy highly recommend.
I want to say a huge thank you to Clara for once again going above and beyond to try and sort a perfect holiday for myself and my husband. Clara worked her magic amending an original booking to someth... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Tour Help UK specializes in delivering personalized travel experiences with an unwavering commitment to exceptional service and customer satisfaction. We provide a comprehensive range of travel solutions including flights, accommodation, curated tours, and end-to-end destination support ensuring every journey is seamless, enjoyable, and stress-free. Backed by a dedicated team available at every stage of your trip, we transform your travel plans into memorable, well-crafted experiences.
Kontaktinformationen
12 South Close, Crawley, West Sussex, United Kingdom, RH108DG, London, Vereinigtes Königreich
- +4402045772123
- info@tourhelp.co.uk
- tourhelp.co.uk
4,7
Hervorragend
540 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
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Hat 57 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
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Good service from shaun
Good service from shaun! Went to thailand three destinations with the family. Had a great experience. Everything was like a clockwork. Shaun helped a lot!
23. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Tourhelp
Hi Joseph,
Thank you for your kind review. We’re delighted to hear that Shaun provided great service and that your family trip to Thailand across multiple destinations went smoothly.
It’s wonderful to know everything ran like clockwork and that you had such a great experience. We truly appreciate your feedback and look forward to helping you with your future travels.
Kind regards,
The Tour Help UK Team
Tourhelp made my Thailand trip so easy
Tourhelp made my Thailand trip so easy. Very nice itinerary. Despite that I gave them a very tough time because I wanted to be sure they were a real company, they were so patient with me through out.
My husband and I were treated like kings and queens. We are definitely using tourhelp for our holiday.
18. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Tourhelp
Hi Mariam,
Thank you for your lovely review. We’re delighted to hear that your Thailand trip was made easy and enjoyable, and that you were happy with the itinerary and overall experience.
We also really appreciate your honesty about your initial concerns it’s completely understandable, and we’re glad our team was able to support you patiently and build your confidence throughout the process.
It’s wonderful to know you and your husband felt well looked after, and we’re thrilled that you’re planning to travel with Tourhelp again.
Kind regards,
The Tour Help UK Team
Nothing was a problem
Ryan helped us look for the right package that suited us. I asked alot of questions and nothing was a problem.
19. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Tourhelp
Hi Claire,
Thank you for your kind review. We’re delighted to hear that Ryan was able to help you find the right package and that he handled all your questions with ease.
It’s great to know the experience felt smooth and stress-free, and we really appreciate your feedback.
We look forward to helping you with your future holiday plans.
Kind regards,
The Tour Help UK Team
Ryan allowed us to have a great holiday…
Ryan allowed us to have a great holiday and ive also booked another 2 with him he's very helpful definitely recommend. Grandaughtersbloved Disneyland Paris and I can't wait for Thailand
25. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Tourhelp
Hi Sandra,
Thank you for your lovely review. We’re delighted to hear that Ryan was able to help you plan a great holiday and that you’ve already booked two more trips with him.
It’s wonderful to know your granddaughters loved Disneyland Paris, and we’re excited for you to experience Thailand next. Your recommendation means a lot to us.
We look forward to helping you with your upcoming holidays.
Kind regards,
The Tour Help UK Team
Fantastic company
Fantastic company, quick to respond
Amazing prices . Go above and beyond. Highly recommend !!!
11. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Tourhelp
Hi Jaclyn,
Thank you for your fantastic review. We’re delighted to hear that you were happy with our quick responses, great prices, and the service provided by our team.
It’s always our goal to go above and beyond for our customers, so your kind words and recommendation mean a lot to us.
We truly appreciate your support and look forward to helping you plan your next holiday.
Kind regards,
The Tour Help UK Team
I have never used a service like this…
I have never used a service like this before, so I was sceptical but I have to say Ryan couldn't have been more helpful or reassuring. I had a few specifics that I wanted for my disneyland paris holiday. Nothing was to much trouble even when I felt I was being a nuisance. Thank you Ryan for all your help and I look forward to booking with you in the future.
19. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Tourhelp
Hi Kayleigh,
Thank you for your wonderful review. We're delighted to hear that Ryan was able to make you feel reassured and supported throughout the booking process, especially as this was your first time using a service like ours.
It's great to know that he took the time to accommodate your specific requests and ensure everything was tailored to your Disneyland Paris holiday. No question is ever too much trouble, and we're pleased that Ryan helped make the experience a positive one.
We truly appreciate your kind words and look forward to helping you plan your next holiday in the future.
Kind regards,
The Tour Help UK Team
Antwort von Tourhelp
Hi Lish,
Thank you for your review. We're delighted to hear that you received great service from our team.
We truly appreciate your support and look forward to assisting you with your future travel plans.
Kind regards,
The Tour Help UK Team
Great experience booking a holiday with…
Great experience booking a holiday with the help of micheal herdman. He was able to answer all my questions and make adjustments to the booking as and when needed. I have been able to successfully secure a holiday for next year and it was a great deal. Very happy with the service and will recommend to friends and family.
17. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Tourhelp
Hi Rosa,
Thank you for your wonderful review. We're delighted to hear that Michael was able to answer all your questions, make adjustments when needed, and help you secure a great deal for your holiday next year.
Providing flexible, attentive service is something we take great pride in, so it's fantastic to know you had such a positive experience. We truly appreciate your recommendation and look forward to assisting you, your friends, and your family with future travel plans.
Kind regards,
The Tour Help UK Team
Great service from Shaun
Great service from Shaun, Tour Help. Fast and reliable, with no hiding cost. The experience with Thailand was exceptional. We are waiting our next trip in September. China. Thanks Shaun.
18. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Tourhelp
Hi Vasile,
Thank you for your fantastic review. We’re delighted to hear that Shaun provided you with great service and that your Thailand trip was such an exceptional experience. It’s wonderful to know you found the process fast, reliable, and transparent.
We’re also excited to hear about your upcoming trip to China in September and look forward to helping make it just as memorable.
Kind regards,
The Tour Help UK Team
Aria was a great help in finding me the…
Aria was a great help in finding me the best deal
17. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Tourhelp
Hi Amy,
Thank you for your kind feedback. We’re delighted to hear that Aria was able to help you find the best deal and provide you with a positive experience.
We truly appreciate your support and look forward to assisting you again with your future travel plans.
Kind regards,
The Tour Help UK Team
Booked through TourHelp to book disney…
Booked through TourHelp to book disney for our 6 year anniversary in May 2027 and had Robert as our tour guide helper he has been amazing with his customer service skills.. excellent communication skills, kept me up to date with everything.
DISNEYYYYY 2027 here we comeeee
Highly recommened to book with
14. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Tourhelp
Thank you so much for your fantastic review. We’re delighted to hear that Robert has provided excellent support while arranging your Disney 2027 anniversary trip and that his communication and updates made the booking process smooth and enjoyable for you.
It’s wonderful to be part of such a special celebration, and we’re thrilled that everything is coming together for your upcoming holiday.
We truly appreciate your recommendation and look forward to helping you plan many more memorable trips in the future.
Kind regards,
The Tour Help UK Team
Amazing help
Amazing help. My agent was Clara Hunt and nothing was too much for her!
I kept messaging to change locations, passenger numbers and dates over the course of many days and everything was handled perfectly. I am absolutely going to be booking more holidays thanks to her help!! Thank you Clara
8. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Tourhelp
Hi Melanie,
Thank you for your wonderful review. We’re delighted to hear that Clara was able to assist you throughout the process and handle all your changes with ease and patience. It’s great to know she made everything smooth and stress-free for you.
We truly appreciate your kind words and look forward to helping you book many more holidays in the future.
Kind regards,
The Tour Help UK Team
We have booked 3 trips through Micheal…
We have booked 3 trips through Micheal at Tour Help Group; Disneyland, Iceland and most recently Thailand and he has been incredible! Very attentive, helping us explore the best options and finding fantastic excursions for my two SEN children. Flexible, attentive and covering every detail. I would not hesitate to recommend Michael and Tour Help to other families. The booking process was easy, flexible payment options and a really good choice of flights, transfers and hotels. Seamless service Thanks Micheal!
5. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Tourhelp
Hi Petra,
Thank you so much for your wonderful and detailed review. We’re delighted to hear that Michael has been able to support you across multiple trips, including Disneyland, Iceland, and Thailand, and that each experience has been seamless and well organised.
It’s especially great to know that he was able to help tailor suitable options and excursions for your family, ensuring everything was flexible and thoughtfully arranged. Your continued trust in Tour Help UK means a great deal to us.
We truly appreciate your recommendation and look forward to helping you plan many more memorable family holidays in the future.
Kind regards,
The Tour Help UK Team
Excellent service from Allen Scott at…
Excellent service from Allen Scott at tourhelp. We booked Disney land Paris with him in October 2025. We have had several questions about the trip as we have never been before and Allen has always been on hand to respond to any questions we have had. Thankyou for the great service Allen
8. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Tourhelp
Hi Gary,
Thank you for your kind review. We’re delighted to hear that Alan Scott provided you with excellent service while arranging your Disneyland Paris trip and that he has been consistently available to answer your questions and support you throughout the planning process.
It’s great to know you’ve felt well looked after, especially as this is your first visit, and we’re pleased to have helped make the experience easier for you.
We truly appreciate your feedback and look forward to assisting you again in the future.
Kind regards,
The Tour Help UK Team
Clara was extremely helpful and…
Clara was extremely helpful and informative
4. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Tourhelp
Hi Sharon,
Thank you for your kind feedback. We’re delighted to hear that Clara was extremely helpful and informative throughout your experience.
We truly appreciate your support and look forward to assisting you again with your future travel plans.
Kind regards,
The Tour Help UK Team
Ryan was extremely helpful in finding…
Ryan was extremely helpful in finding my 2 city breaks I was looking for , he took his time and went through all the options to see what would suit myself and my daughter . The whole process was extremely hassle free and Ryan was a great lead throughout, thank you Ryan
2. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Tourhelp
Hi Shirley,
Thank you for your kind review. We’re delighted to hear that Ryan was able to help you find the perfect two city breaks for you and your daughter and that he took the time to go through all the options carefully.
It’s great to know the whole process felt smooth and hassle-free, and we really appreciate your lovely feedback.
Kind regards,
The Tour Help UK Team
First class customer service
Fair play to Ryan, he absolutely exemplifies how to give customer service.
With every question I had, he made sure to deliver thorough answers and explained everything.
He absolutely went above and beyond to deliver. This is how customer service should be 👍🏻
1. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Tourhelp
Hi Dale,
Thank you for your fantastic review. We’re delighted to hear that Ryan provided such a high level of customer service and took the time to answer all your questions thoroughly.
It’s great to know he went above and beyond to support you, and we truly appreciate you taking the time to share your experience.
Kind regards,
The Tour Help UK Team
Disneyland paris
Booked Disneyland Paris through tour help holidays dealt with Steve and Alan and I must say they have been absolutely brilliant, i changed things a few times had to add airport assistance due health issues last going off and I must say nothing was to much trouble for them they dealt with it all even put up with me checking everything constantly due to my anxiety 🤣 all I had to do was drop them a message and they would respond straight away, everything ran smoothly and we had the best holiday will definitely be booking with tour help again can't thank you guys enough
8. Mai 2026
Bewertung ohne vorherige Einladung
I planned a trip with Michael Herdman
I planned a trip with Michael Herdman, who very kindly organized everything for me, but unfortunately a family situation forced me to cancel my vacation. However, he helped me throughout the entire process.Excellent service and kindness from Michael Herdman.
17. April 2026
Bewertung ohne vorherige Einladung
Excellent service
Excellent service. Advisor are really helpful and brilliant at getting the best prices . This is my second booking with tours help and will.continue to use them thank you
1. Mai 2026
Bewertung ohne vorherige Einladung
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