I received outstanding customer service from start to finish. The staff was friendly, professional, and genuinely took the time to answer all of my questions. They made the entire experience easy and... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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I received outstanding customer service from start to finish. The staff was friendly, professional, and genuinely took the time to answer all of my questions. They made the entire experience easy and... Mehr ansehen
Unternehmen hat geantwortet
My experience with Tower Loan has been great. They were there for me when I initially moved into my new home and had some unexpected expenses. They remain a good resource for me when I need it.
Unternehmen hat geantwortet
I really like Tower loan the staff is very friendly and helpful i would use Tower loan again and will recommend them to anyone who is seeking a loan
Unternehmen hat geantwortet
After taking my application over the phone I was approved in about 15 minutes and when I arrived at the office every one was friendly and very professional
Unternehmen hat geantwortet
Vom Unternehmen geschrieben

About Tower Loan
Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.Our Goal
Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!12211 Greenwell Sprgs Rd, 70814, Baton Rouge, LA, Vereinigte Staaten
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If I could give zero stars, I absolutely would.
I would not recommend Tower Loan to anyone looking to obtain a loan or finance anything through this company if you don’t want your business to be disclosed to others. My experience with the Central, Louisiana location has been extremely disappointing and unprofessional. Ms. Michelle has been the nicest, but the other staff members including the manager, Carmen, have been rude, disrespectful, and lacking in basic customer service.
Regardless of a customer’s financial situation, no one deserves to be spoken to or treated poorly. Customer service should always include professionalism, respect, and dignity.
What concerns me even more is the handling of my personal information. In my experience, my information was disclosed to a reference and when concerns were brought to the staff’s attention, they denied knowing what I was referring to. This is extremely troubling, especially when dealing with sensitive financial and personal information.
I strongly encourage upper management and corporate leaders to look into the practices at the Central location. Customers deserve better treatment and respect for their privacy.
I asked for Carmen supervisor number or contact information, she laughed telling me it’s not contact information. I would never do business with this location again.
An email will be followed by this review

Antwort von Tower Loan - Central
Ladies very very nice to work with and explained everything in great detail. It felt like I was talking to an old friend.

Antwort von Tower Loan - Central
I received outstanding customer service from start to finish. The staff was friendly, professional, and genuinely took the time to answer all of my questions. They made the entire experience easy and enjoyable, and I truly felt valued as a customer. It's refreshing to receive this level of care and attention. I highly recommend them and will definitely return for future business.

Antwort von Tower Loan - Central

Antwort von Tower Loan - Central

Antwort von Tower Loan - Central
Tower Loan has never let me down. The whole staff so polite and caring about my needs. They are always on time for me. THANKS!!!

Antwort von Tower Loan - Central
Clear instructions. I needed to call and talk to a person who answered my questions. Easy to set up my account on line.

Antwort von Tower Loan - Central
Be honest stop tricking people into getting another loan I call to pay my my payment they always call about consolidation to make you pay less when I got there she say furniture note got pay off from them than gave 2000 more only end up paying 40 dollars cheaper than two week later call and ask me about the payment I was calling in to pay that you supposed to had consolidation can’t get into with the supervisor now I’m pay more than I was paying about 200 more I should have kept it the same I was trick
Towers loan on greenwell and central

Antwort von Tower Loan - Central

Antwort von Tower Loan - Central

Antwort von Tower Loan - Central
L e the atmosphere

Antwort von Tower Loan - Central
My experience with Tower Loan has been great. They were there for me when I initially moved into my new home and had some unexpected expenses. They remain a good resource for me when I need it.

Antwort von Tower Loan - Central
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