When buying everything made easy. Friendly staff, courteous professional. When receiving everything well packaged and protected and arrives on time. I have about 10 Tracer batteries ranging fr... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Delivery was within 24 hours which was amazing considering it came by Parcel Force! Very well packed as well considering it would be difficult to break in transit. The charger worked out of the box... Mehr ansehen
I received exactly what I had ordered, as a replacement for a part purchase 10 years ag. It can on time, cost what one would expect, and reaffirmed my faith in Tracer!
I found exactly what I wanted and the process to order was very simple. Very good delivery time and good communication.
Unternehmensdetails
Vom Unternehmen geschrieben
Providing professionals with the safest and most dependable lithium battery technology. Established in 2007, Tracer introduced their first portable lithium battery to complement their range of sporting lamps. At the time, people were using heavy lead acid batteries for activities where mobility was key. Tracers’ revolutionary lithium polymer battery provided a high power, lightweight and rugged solution that simply improved the user’s experience. Since then, the Tracer range has expanded to provide professionals globally with the safest and most dependable lithium technologies, including lithium iron phosphate (LiFePO4) and lithium-ion (Li-ion). Tracer Power is a registered trade mark of Cell Pack Solutions Ltd.
Kontaktinformationen
6 West Walpole Street, NE33 5BY, South Shields, Vereinigtes Königreich
- 01914969995
- sales@tracerpower.com
- tracerpower.com
4,6
Hervorragend
33 Bewertungen
Bittet Kunden um Bewertungen
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Prompt and professional.
1. August 2026
Deben bullet right angled lead
I wanted the Deben bullet right angled lead. You had
it in stock. I ordered it. You sent it. It was delivered.
1. Juli 2026
Helpful chat on the website & quick delivery
Helpful chat on the website & quick delivery satisfied customer.
21. Mai 2026
Antwort von Tracer Power
Hi James,
Thank you for taking the time to share your feedback.
We understand that you took your well-used Tracer battery to a third party for testing, and they advised that the battery itself appeared to be functional and that the issue may instead relate to the charger, as they were able to charge the battery.
You also explained to our team that you chose not to proceed with payment for the third-party service, as no repair work was carried out and only an opinion was provided regarding the charger.
Based on the information available, our technical team believe the third party may have used a desktop power supply unit to force-charge the battery. In some cases, this process can potentially damage the battery or trigger built-in safety protections, which may then prevent the charger from operating as intended.
To investigate this further and assess any possible warranty support, our team requested additional information about the battery. Unfortunately, this information was not provided, which limited our ability to assist further.
While we do not offer a free returns service, we are happy to issue a refund for the charger once it has been returned to us for inspection.
Kind regards,
Tracer Power
Tracer bent over backwards to fulfill…
Tracer bent over backwards to fulfill our order very well done
10. April 2026
Quick and simple
Quick and simple.
These are great batteries and I have used them for years.
7. Oktober 2025
Found what I was looking for at a good…
Found what I was looking for at a good price and with speedy delivery. Great service.
13. August 2025
Delivery was a lot faster than they…
Delivery was a lot faster than they said , very efficient !
9. August 2025
the Charger would not charge
the Charger would not charge - stayed on red all the time
Had to send it back!
9. Juni 2025
Antwort von Tracer Power
Thank you for your feedback. We're sorry to hear you had trouble with the charger.
Looking at our records, we can see it was returned and a refund was issued as you no longer required the product. However, if this isn’t accurate or if there’s anything else you'd like to share about your experience, please don’t hesitate to get in touch. We'd be happy to look into it further and do what we can to help.
Best regards,
The Tracer Team
So easy
I found exactly what I wanted and the process to order was very simple. Very good delivery time and good communication.
26. Mai 2025
Very helpful staff and good product.
16. März 2025
I received exactly what I had ordered
I received exactly what I had ordered, as a replacement for a part purchase 10 years ag. It can on time, cost what one would expect, and reaffirmed my faith in Tracer!
24. März 2025
Antwort von Tracer Power
Hi, Please get in touch with our team who will try and resolve this with you.
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