Not happy how you are handling account freeze issue. Almost 3 month my queries are not yet resolved, Ni direct line to discuss the issue. Through support window only answer "as of now no update regard... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Finally, after consecutive follow-ups, with the help of Mohit, today I received my 1Lakh money to my tradex account. Thanks a lot Mr. Mohit for understanding my request and quick resolution on the sam... Mehr ansehen
Unternehmen hat geantwortet
The interface is easy to use. Payins and payouts are quick. Some issues like i can't put SL and TP at the same time. Very few FnO stocks are tradable. When I put the SL, it should show me the SL amoun... Mehr ansehen
Unternehmen hat geantwortet
Tradex1live is wonderful platform for a medium range capital trader and it support account growth low capital traders if they are well knowledge. This platform mostly like transaction never fail in w... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Tradex1.live is a modern online trading platform founded in 2022 by experienced market professionals, aiming to make trading simple, accessible, and rewarding. It provides seamless access to global financial markets and is trusted by over 1M+ clients across 40+ countries, focusing strongly on security, transparency, and dependable customer support. 0 Brokerage, 500x Leverage, 24/7 Deposit & Withdrawal,Native Language Customer Support, Indian + US Stocks & Commodities, Address: 240 Old St, London EC1V 9EY, United Kingdom, Email: info@tradex1.live
Kontaktinformationen
Indien
- tradex1.live
4,1
Gut
154 Bewertungen
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Great trading app for all market
17. April 2026
Bewertung ohne vorherige Einladung
Antwort von Tradex1live
Dear Vijay Zate,
Thank you for your positive feedback!
We’re glad to hear that you consider our platform a great trading app for all markets. Your support and trust motivate us to keep improving and delivering the best experience.
Regards,
Team Tradex1.live
30TH DAY | Received my 1Lakh money
Finally, after consecutive follow-ups, with the help of Mohit, today I received my 1Lakh money to my tradex account. Thanks a lot Mr. Mohit for understanding my request and quick resolution on the same. Please have escalation matrix, office address and phone number displayed in your website.
17. März 2026
Bewertung ohne vorherige Einladung
Antwort von Tradex1live
Dear Murthy,
Thank you for sharing your feedback with us.
We’re glad to hear that your concern has been resolved and that you received your funds successfully. We also appreciate your kind words for Mr. Mohit—your acknowledgment will surely be shared with him.
At the same time, we truly value your suggestion regarding displaying the escalation matrix, office address, and contact details on our website. Your feedback helps us improve, and we will certainly take this into consideration.
Regards,
Team Tradex1.live
Excellent I'm very happy with this…
Excellent I'm very happy with this trading platform,
Nice customer service
16. April 2026
Bewertung ohne vorherige Einladung
Antwort von Tradex1live
Dear Raghu,
Thank you for your wonderful feedback!
We’re delighted to hear that you’re happy with our trading platform and that you had a positive experience with our customer service. Your satisfaction and support mean a lot to us.
Regards,
Team Tradex1.live
Account id 580102
Account id 580102. Still not resolution of my account. The only issue is that i have earned profit. Tradex has put my account on hold for more than 10 months now. They do not have any answer to why they are not releasing my funds
15. April 2026
Bewertung ohne vorherige Einladung
Antwort von Tradex1live
Dear Rahul Jain,
We sincerely apologize for the prolonged delay and inconvenience caused regarding your account (ID: 580102).
We completely understand your concern and regret that the issue remains unresolved despite your previous communications. Please be assured that your case is being treated with the highest priority. Our team is actively reviewing your account and the associated transactions to resolve the matter and release your funds at the earliest.
For any further assistance, please feel free to write to us at support@tradex1.live.
We truly appreciate your patience and will share an update with you shortly.
Regards,
Team Tradex1.live
Easy to use and fast and smooth payment…
Easy to use and fast and smooth payment process.
14. April 2026
Bewertung ohne vorherige Einladung
Antwort von Tradex1live
Dear Narendra Reddy Naren,
Thank you for your wonderful feedback!
We’re glad to hear that you’re happy with our fast and smooth payment process, and quick withdrawals. Your support means a lot to us.
Regards,
Team Tradex1.live
Closing position is difficult
Closing position is difficult, previously it is easy to close the deal but in this wave or app it is difficult to close the position, many of the script is not available like lead natural gas spot sensex option chain etc.
14. April 2026
Bewertung ohne vorherige Einladung
Antwort von Tradex1live
Dear Akhilesh Singh,
Thank you for sharing your feedback with us.
We understand your concern regarding the difficulty in closing positions and the unavailability of certain scripts like lead, natural gas spot, and Sensex option chain. Your input is valuable, and we are continuously working to improve platform performance and expand the availability of instruments.
We appreciate your patience and support, and we’re committed to providing you with a smoother and more efficient trading experience.
Regards,
Team Tradex1.live
Feedback
The interface is easy to use. Payins and payouts are quick. Some issues like i can't put SL and TP at the same time. Very few FnO stocks are tradable. When I put the SL, it should show me the SL amount while placing the order. Position sizing calculator is missing.
13. April 2026
Bewertung ohne vorherige Einladung
Antwort von Tradex1live
Dear Aditya Doshi,
Thank you for your feedback.
We’re glad you like the interface and quick payins/payouts. Your suggestions regarding SL & TP placement, FnO stock availability, SL amount visibility, and position sizing calculator have been noted and shared with our team.
We appreciate your support and are working to improve your experience.
Regards,
Team Tradex1.live
Great platform good customer support…
Great platform good customer support and quick withdrawal every one should open account
13. April 2026
Bewertung ohne vorherige Einladung
Antwort von Tradex1live
Dear Abhijit Mohite,
Thank you for your wonderful feedback!
We’re glad to hear that you’re happy with our platform, customer support, and quick withdrawals. Your support means a lot to us.
Regards,
Team Tradex1.live
Antwort von Tradex1live
Dear Sharad Krishna,
Thank you for your wonderful feedback! We’re thrilled to hear that you had an amazing experience with us.
Your support and appreciation mean a lot to our team, and we look forward to continuing to serve you with the best experience possible.
Regards,
Team Tradex1.live
Rs.5000 remittance on 4.4.26 not yet completed
Hi,
My deposit of Rs.5000on 4.4.26 has not yet been credited to my trading account Id:B21206. Earlier, I wrote about it and your company has acknowledged the complaint and promised to resolve the same soonest but as I write now, the same has not been resolved.
The simple complaint has already taken more than 7 days and not yet resolved.
Please redressal the grievance and resolve the issue soonest. Someone has to just see the account statement of Rajesh in Axis Bank (where the amount was remitted) and upon confirmation, need to credit my account since the remittance is complete.
Do this has to take 7 days? Are we dealing with professional company whose internal controls and problem solving machinery are so fragile?
Please do the needful at the earliest after which I will give key critical feedback to improve your trading platform function seemlessly.
4. April 2026
Bewertung ohne vorherige Einladung
Antwort von Tradex1live
Dear Bhaskar,
We sincerely apologize for the delay and inconvenience caused regarding your ₹5,000 deposit dated 04.04.2026.
We understand your concern and regret that the issue remains unresolved despite your earlier communication. Please be assured that your case is being handled on priority, and our team is actively reviewing the transaction details to complete the credit at the earliest.
For any further assistance, please feel free to write to us at support@tradex1.live.
We truly appreciate your patience and will share an update with you shortly.
Regards,
Team Tradex1.live
Order execution issue...baki kadak hai
10. April 2026
Bewertung ohne vorherige Einladung
Antwort von Tradex1live
Dear Manish Jaiswal,
Thank you for your feedback.
We’re glad to know that everything else is working well for you. We apologize for the order execution issue you faced and our team is continuously working to improve execution speed and reliability.
Your feedback is valuable and helps us enhance our service.
Regards,
Team Tradex1.live
Minimum diposit withdrawal limit should…
Minimum diposit withdrawal limit should 500
9. April 2026
Bewertung ohne vorherige Einladung
Antwort von Tradex1live
Dear Jēřřý Æwosœm,
Thank you for your suggestion.
We appreciate your feedback regarding the minimum deposit and withdrawal limit. We will share this with our team for consideration as we continuously work to improve user experience.
Regards,
Team Tradex1.live
GOOD VERY VERY
9. April 2026
Bewertung ohne vorherige Einladung
Antwort von Tradex1live
Dear Manikanta Treaders,
Thank you for your wonderful feedback! 😊
We’re glad you’re enjoying your experience with Tradex1.live. Your support means a lot to us!
Happy Trading!
Team Tradex1.live
Not happy how you are handling account…
Not happy how you are handling account freeze issue. Almost 3 month my queries are not yet resolved, Ni direct line to discuss the issue. Through support window only answer "as of now no update regarding your ticket we request you to please wait for further updates team is already looking into it." - hearing it from last 3 month
9. April 2026
Bewertung ohne vorherige Einladung
Antwort von Tradex1live
Dear Madhusmita Mishra,
We sincerely apologize for the delay and inconvenience regarding your account issue. We understand your frustration and regret the repeated responses.
Our team is still working on your case and will share updates soon. For further assistance, please contact us at support@tradex1.live.
Regards,
Team Tradex1.live
Its very nice experience 😊
6. April 2026
Bewertung ohne vorherige Einladung
Antwort von Tradex1live
Dear Sandeep Bhumkar,
Thank you for your kind feedback! 😊
We’re happy to know you’re having a great experience with Tradex1.live. Your support keeps us motivated!
Happy Trading!
Team Tradex1.live
Nyc platform trading and investing…
Nyc platform trading and investing customer support is good.
9. April 2026
Bewertung ohne vorherige Einladung
Antwort von Tradex1live
Dear Parminder Kaushal,
Thank you for your positive feedback! 😊
We’re glad you’re enjoying trading on our platform and that our support team could assist you well. Your support means a lot to us!
Happy Trading!
Team Tradex1.live
Antwort von Tradex1live
Dear Govind Kushwah,
Thank you for your feedback! 😊
We’re glad you’re satisfied with our services. Your support encourages us to keep improving!
Happy Trading!
Team Tradex1.live
New rule is not good
Platform is very good, but new rule is not good, wait for 2 min to exit even trade is in loss, just remove this boundation then this is perfect for me.
9. April 2026
Bewertung ohne vorherige Einladung
Antwort von Tradex1live
Dear Bhhupendra Sharma,
Thank you for your valuable feedback and for appreciating the platform.
We understand your concern regarding the new rule. This feature has been implemented to promote more stable trading conditions and reduce sudden market risks. However, we truly value your suggestion and will share it with our team for further review.
Your feedback helps us improve, and we’re always working to enhance user experience.
Happy Trading!
Team Tradex1.live
Tradex trust app and nice response 👍❤️
3. April 2026
Bewertung ohne vorherige Einladung
Antwort von Tradex1live
Dear B Sudarsan,
Thank you so much for your kind words and trust in Tradex1.live!
We’re glad to hear that you had a positive experience with our platform and support team. Your support motivates us to continue improving and providing the best service possible.
Happy Trading!
Team Tradex1.live
Everyone knows this app is fraud in…
Everyone knows this app is fraud in such way but using to earn sometime big amount is not safe this app is not authorised, everything here is temporary and not safe don't use it only use small capital .
12. November 2025
Bewertung ohne vorherige Einladung
Antwort von Tradex1live
Dear Shivam Kumar,
We’re sorry to hear about your concerns and would like to clarify that Tradex1.live operates with strict security protocols and standard verification processes like KYC to ensure user safety.
We understand that delays or misunderstandings can lead to such perceptions, but we assure you that all user funds and accounts are handled with transparency. We encourage you to connect with our support team so we can address any specific issues you may have faced.
If you have any further concerns, please feel free to reach out to us at support@tradex1.live.
Your feedback is important to us, and we are continuously working to improve our services.
Regards,
Team Tradex1.live
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.