DO NOT USE this company! On returning back to the UK, we were told to contact Easy Parking for pick up back to their yard where our vehicle was being kept. Communication was poor having been told on m... Mehr ansehen
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Das sagen Bewerter
Not even worth 1 star! So ‘Heathrow Premium Parking’ is actually not a real company! It’s Lions Parking and they are horrendous! Took 45 mins to collect, even though I gave them the 30 minutes notice... Mehr ansehen
All a bit amateurish. Not too bad dropping car off and getting their minibus to cruise terminal but disaster coming back. Promised pick up in 20 minutes, continually phoned them when there was no s... Mehr ansehen
Excellent price for cruise parking, crystal clear instructions, prompt pick up for both departure and return, safe parking site that is easy to find, both drivers exceptionally helpful with luggage... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Trinqoo provide comparison service for Airport parking and Airport transfer service to UK travellers.
Kontaktinformationen
12 Deer Park Road, SW19 3TL, South Wimbledon, Vereinigtes Königreich
- 0208 050 5352
- support@trinqoo.com
- trinqoo.com
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
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Hat keine negativen Bewertungen beantwortet
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Don't judge a book.......
First impressions when we arrived at the parking facility weren't good due to the lack of staff supposed to direct us to the 'correct' parking bays. However, once we had established this, our pickup was fairly straight forward.
On our return one week later albeit a busy terminal with many people awaiting collection, we were collected after about 20mins.
Our experience overall was good and helpful, especially as 'first time' cruising. Trinqoo staff were very accommodating and polite with their charges, in comparison, also fair. We would consider them again with any future car parking for cruises
The company was updating me constantly
The company was updating me constantly
Dolphin parking were excellent
Dolphin parking were excellent.
Responsive, cheap and easy to use. Perfect cruise parking experience. Highly reccomend
Very satisfied with service
Very satisfied with service, transfers etc. Definitely will use again. Only slight gripe , the underground parking only has signs saying cruise parking this way. A phone call explained we were in correct place and they owned all parking, but a sign saying Dophin would have saved a call, ( which was answered promptly).
Everything ran smooth
Totally recommend it!!!!
Totally recommend it. Quick to responde...the phone, rare this days!! Very friendly and professional people. Covered car park, we keep the key. On time to collect on return. Hardly had to wait. 100% service.
A great service with covered parking…
A great service with covered parking areas, transit to the cruise terminal was smooth, quick and friendly. We will definitely use this service again.
Courteous and very supportive staff.
Good service
Good price, accurate description, great communication. Amendment needed and completed with no issue.
well organised for the driver to pick up on time
very pleasant
well experienced driver
very helpful
Excellent staff
Was a great experience and a great start to our holiday.
Will use again and would highly recommend.
Very efficient
Very efficient
Friendly drivers
Reliable and car was securely parked whilst we were away
Good price but a stressful experience
The price for this car park booking was good and the car was returned in good condition. However, we were kept waiting for one hour from our original phone call on our outward journey and 45 minutes on our return. This caused a lot of stress and also additional cost which has been refunded. It took two emails and two phone calls for me to get a response and I still do not have any explanation for the delays.
Went out of their way and were very…
Went out of their way and were very patient, helpful and polite when we couldn't find their location, and again when we realised that we had left our tickets in the car and had to return us to base. Thanks Guys
The car parking was excellent and the…
The car parking was excellent and the drivers to the cruise terminal courteous and helpful
Multi storey car park
Multi storey car park with a dedicated section for cruisers. Only 7 minute chauffered drive to the terminal. We had to wait a while for the driver on return due to traffic issues.
When we arrived on our return to…
When we arrived on our return to Southampton, I phoned and was told someone would phone me within 10 minutes, needless to say that did not happen. Suffice to say only after at least 20 calls and a wait of 75 minutes did our taxi turn up. We were virtually the last of 4500 people to leave the terminal.
The driver did not offer any explanation and at the car park there was no one to be seen.
Really helpful
Really helpful. Stayed in contact to assist when trying to find car park. On call to pick us up from port.
Your operatives never answer the phone
Your operatives never answer the phone. On our dis-embarkation I (phoned 128 times) nearly 37minutes trying to phone them to collect us. We were almost the last people to be collected.
However once we were picked up absolutely fantastic service.
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